If You Cannot Play A Cd, Cd-Rw, Or Dvd - Dell Inspiron 4100 Solution Manual

If you cannot play a CD, CD-RW, or DVD

E NS UR E T HA T W I ND O W S R E C O G N I Z E S T HE D R I V E
click the Start button and then click My Computer. In Windows Me and
Windows 2000, double-click the My Computer icon on the Windows desktop. If
the CD drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
T R Y A NO TH E R D I S C —
the original disc is defective.
D J U S T T HE I ND O W S V O L UM E C O NT R O L
A W
speaker icon in the lower-right corner of your screen. In Windows Me and
Windows 2000, double-click the speaker icon in the lower-right corner of your
screen. Be sure that the volume is turned up and that the sound is not muted.
R E I NS T A LL TH E D R I V E
Save and close any open files, exit any open programs, and shut down the
1
computer.
If the drive is installed in the module bay, remove the drive. See "About the
2
Module Bay" on page 24 for instructions.
If the drive is a fixed drive, review "If you have problems with a hard drive" on
page 53.
Reinstall the drive.
3
Turn on the computer.
4
LE A N T HE D R I V E O R D I S C
C
instructions. To access the help file, see page 34.
H E C K T HE D R I V E F O R E R R O R S
C
Remove the hard drive.
1
Insert the Drivers and Utilities CD for your computer and turn on the
2
computer.
Verify that the drive light is blinking, indicating normal operation.
3
Insert another disc to eliminate the possibility that
— In Windows XP, click the
— See the Tell Me How help file for
— In Windows XP ,
HINT:
High-speed CD
drive vibration is normal
and may cause noise. This
noise does not indicate a
defect in the drive or the
CD.
So l v i ng P r o bl e m s 51