Using Cds And Dvds; Cd Or Dvd Problems; If You Cannot Play A Cd, Cd-Rw, Dvd, Or Dvd+Rw; If You Cannot Eject The Cd, Cd-Rw, Dvd, Or Dvd+Rw Drive Tray - Dell Inspiron 5100 Owner's Manual

Using CDs and DVDs

For information about using CDs and DVDs in your computer, see the Tell Me How help
file. To access the help file, see page 80.

CD or DVD Problems

If you cannot play a CD, CD-RW, DVD, or DVD+RW

NOTE: Because of different worldwide file types, not all DVD titles work in all DVD drives.
High-speed CD drive vibration is normal and may cause noise. This noise does not indicate
a defect with the drive or the CD.
E
N S U R E T H A T
Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and
remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. Insert a bootable
disk and restart the computer. Verify that the
T
R Y A N O T H E R D I S C
defective.
A
D J U S T T H E
corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
C
L E A N T H E D R I V E O R D I S C
instructions. To access the help file, see page 80.

If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray

Ensure that the computer is shut down and turned off (see page 40).
1
Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly
2
until the tray is partially ejected.
Gently pull out the tray until it stops.
3

If you hear an unfamiliar scraping or grinding sound

• Ensure that the sound is not caused by the program that is running.
• Ensure that the disk or disc is inserted properly.

If the CD-RW or DVD+RW drive stops writing

D
I S A B L E S T A N D B Y M O D E I N
D V D+ R W — Search for the keyword standby in the Help and Support Center. To access help, see
page 80.
56 U s i n g C D s , D V D s , a n d O t h e r M u l t i m e d i a
I N D O W S ® R E C O G N I Z E S T H E D R I V E
W
. Insert another disc to eliminate the possibility that the original disc is
W
I N D O W S V O L U M E C O N T R O L
— See "Cleaning Your Computer" in the Tell Me How help file for
W
I N D O W S B E F O R E W R I T I N G T O A
— Click the Start button and click My
light is blinking, indicating normal operation.
— Double-click the speaker icon in the lower-right
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O R