If You Cannot Play A Cd, Cd-Rw, Or Dvd - Dell Latitude X300 User Manual

Ensure that an external floppy drive is connected to the computer —
optional USB cable to connect the floppy drive to the computer.
Ensure that Windows® recognizes the drive —
double-click My Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses
can sometimes prevent Windows from recognizing the drive. Insert a bootable disk and restart the computer. Verify that the
blinking, indicating normal operation.
Ensure that the disk is not write-protected —
Try another floppy disk — Insert another disk to eliminate the possibility that the original disk is defective.
Reinstall the floppy drive
1. Save and close any open files, exit any open programs, and shut down the computer.
2. If the drive is in the media base, see your media base user's guide for instructions on removing the drive.
If the drive is in the Dell D/Bay,
3. Reinstall the drive.
4. Turn on the computer.
Check the D/Bay cable — Shut down the computer. Disconnect the D/Bay cable from the computer, and firmly reconnect the cable.
Clean the drive — See "Cleaning Your
Check the drive for errors
If a drive error message appears, see
l
Run the Diskette tests as described in the Dell Diagnostics.
l

If you cannot play a CD, CD-RW, or DVD

NOTE: Because of different worldwide file types, not all DVD titles work in all DVD drives.
High-speed CD drive vibration is normal and may cause noise. This noise does not indicate a defect with the drive or the CD.
Ensure that Windows® recognizes the drive —
double-click My Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses
can sometimes prevent Windows from recognizing the drive. Insert a bootable disk and restart the computer.
Try another disc — Insert another disc to eliminate the possibility that the original disc is defective.
Adjust the Windows volume control —
turned up and that the sound is not muted.
Reinstall the drive
1. Save and close any open files, exit any open programs, and shut down the computer.
2. If the drive is in the media base, see your media base user's guide for instructions on removing the drive.
If the drive is in the Dell D/Bay,
3. Reinstall the drive.
4. Turn on the computer.
Clean the drive or disc — See "Cleaning Your
Check the drive for errors
Install the floppy drive in the Dell D/Bay or the media may or use the
In Windows XP, click the Start button and click My Computer. In other operating systems,
You cannot save data to a write-protected disk.
remove the drive from the bay.
Computer" for instructions.
"Error Messages" for an explanation.
In Windows XP, click the Start button and click My Computer. In other operating systems,
Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is
remove the drive from the bay.
Computer" for instructions.
light is