Checkout Procedure; About The Checkout Procedure; Performing The Checkout Procedure - IBM HC10 - BladeCenter - 7996 Service Manual

Problem determination and service guide
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Checkout procedure

The checkout procedure is the sequence of tasks that you should follow to
diagnose a problem in the blade workstation.

About the checkout procedure

Before performing the checkout procedure for diagnosing hardware problems,
review the following information:
v Read the safety information that begins on page vii.
v The diagnostic programs provide the primary methods of testing the major
v When you run the diagnostic programs, a single problem might cause more than
v If the blade workstation is halted and a POST error code is displayed, see
v For intermittent problems, check the error log; see "POST" on page 39 and
v If no LEDs are lit on the blade workstation front panel, verify the blade
v If device errors occur, see "Troubleshooting tables" on page 56.

Performing the checkout procedure

To perform the checkout procedure, complete the following steps:
1. If the blade workstation is running, turn off the blade workstation.
2. Turn on the blade workstation. Make sure that the blade workstation has control
3. Record any POST beep codes that sound or POST error messages that are
4. Check for the following results:
5. Did a single beep sound and are there readable instructions on the main menu?
components of the blade workstation. If you are not sure whether a problem is
caused by the hardware or by the software, you can use the diagnostic programs
to confirm that the hardware is working correctly.
one error message. When this happens, correct the cause of the first error
message. The other error messages usually will not occur the next time you run
the diagnostic programs.
Exception: If there are multiple error codes that indicate a microprocessor error,
the error might be in a microprocessor or in a microprocessor
socket. See "Microprocessor problems" on page 59 for information
about diagnosing microprocessor problems.
"POST error codes" on page 43. If the blade workstation is halted and no error
message is displayed, see "Troubleshooting tables" on page 56 and "Solving
undetermined problems" on page 80.
"Diagnostic programs, messages, and error codes" on page 68.
workstation status and errors in the management-module Web interface; also see
"Solving undetermined problems" on page 80.
of the video (the keyboard/video/mouse button is lit). If the blade workstation
does not start, see "Troubleshooting tables" on page 56.
displayed on the monitor. If an error is displayed, look up the first error in the
"POST error codes" on page 43.
v Successful completion of POST, indicated by a single beep.
v Successful completion of startup, indicated by a readable display of the
operating-system desktop.
v No: Find the failure symptom in "Troubleshooting tables" on page 56; if
necessary, see "Solving undetermined problems" on page 80.
v Yes: Run the diagnostic programs (see "Running the diagnostic programs" on
page 69).
55
Chapter 5. Diagnostics

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