Cisco WRP400-G1 - Wireless Router Administration Manual
Cisco WRP400-G1 - Wireless Router Administration Manual

Cisco WRP400-G1 - Wireless Router Administration Manual

Wireless-g broadband router with 2 phone ports and built-in analog telephone adapter
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ADMINISTRATION
GUIDE
Cisco Small Business Pro
WRP400
Wireless-G Broadband Router with 2 Phone Ports and
Built-In Analog Telephone Adapter

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Summary of Contents for Cisco WRP400-G1 - Wireless Router

  • Page 1 ADMINISTRATION GUIDE Cisco Small Business Pro WRP400 Wireless-G Broadband Router with 2 Phone Ports and Built-In Analog Telephone Adapter...
  • Page 2 Cisco Stackpower, Cisco StadiumVision, Cisco TelePresence, Cisco WebEx, DCE, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn and Cisco Store are service marks; and Access Registrar, Aironet, AsyncOS, Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA,...
  • Page 3: Table Of Contents

    Configuring NAT Mapping with STUN Determining Whether the Router Uses Symmetric or Asymmetric NAT Firewalls and SIP Configuring SIP Timer Values Chapter 3: Configuring Voice Services Understanding Analog Telephone Adapter Operations ATA Software Features Cisco Small Business WRP400 ATA Administration Guide...
  • Page 4 Info page System page SIP page Regional page Line page User page Appendix B: Data Fields Setup Setup > Basic Setup Setup > DDNS Setup > MAC Address Clone Setup > Advanced Routing Cisco Small Business WRP400 ATA Administration Guide...
  • Page 5 Administration > Log Administration > Diagnostics Administration > Factory Defaults Status Status > Router Status > Mobile Network Status > Local Network Status > Wireless Network Appendix C: WRP400 Provisioning Reference Appendix D: Troubleshooting Cisco Small Business WRP400 ATA Administration Guide...
  • Page 6 Contents Appendix E: Environmental Specifications for the WRP400 Appendix F: Where to Go From Here Cisco Small Business WRP400 ATA Administration Guide...
  • Page 7: Chapter 1: Product Overview And Deployment Guidelines

    Telephone Adapter (ATA) that allows you to connect your analog phones or fax machines to your configured Internet telephone service. Two traditional phone lines also can be connected for support of legacy phone numbers and fax numbers. Cisco Small Business WRP400 Administration Guide...
  • Page 8: Deployment Models

    Because this device has many unique functions, the administrative tasks for the NOTE WRP400 may be different from corresponding tasks on other Cisco Small Business routers, switches, and ATAs. Administrators should refer to this guide for the proper procedures for installation, configuration, and management of the WRP400.
  • Page 9: Deploying The Wrp400 In A Basic Network

    • An analog phone and a fax machine are connected to the WRP400 phone ports and have access to the configured Voice over IP services. Cisco Small Business WRP400 Administration Guide...
  • Page 10: Deploying The Wrp400 With A Wireless Guest Network

    In the private network, a computer is connected to the WRP400 by an Ethernet cable. The manager also has a laptop computer that can be used wirelessly from anywhere on the premises, using the main wireless Cisco Small Business WRP400 Administration Guide...
  • Page 11: Deploying The Wrp400 With Mobile Broadband

    Internet access. All computers can connect to the printer on the local network. If a Virtual Private Network (VPN) tunnel is configured on the laptop computer, team members also can securely connect to resources at the main office (not illustrated). Cisco Small Business WRP400 Administration Guide...
  • Page 12 Internet connectivity. In the event that the Internet connection fails, the WRP400 fails over to the configured mobile network. When the Internet connection becomes available, the WRP400 recovers the connection. Cisco Small Business WRP400 Administration Guide...
  • Page 13: Local Area Network Guidelines

    Internet to find data, conduct phone conversations, transmit email, and participate in videoconferences. For large-scale operations with heavy data, voice, and video requirements, consider other models of Cisco Small Business routers. Power, Cabling and Telephone Lines •...
  • Page 14: Special Requirements For Voice Deployments

    Level Agreement with regard to the broadband connection quality of service, the downstream audio quality may be affected negatively under heavy load conditions (bandwidth utilization beyond 80%). To eliminate or minimize this effect, Cisco recommends one of the following actions: •...
  • Page 15 71 kbps kbps kbps kbps kbps G.726- 63 kbps kbps kbps kbps kbps G.729 55 kbps kbps kbps kbps kbps For more information about bandwidth calculation, refer to the following web sites: www.erlang.com/calculator/lipb/ www.bandcalc.com/ Cisco Small Business WRP400 Administration Guide...
  • Page 16: Nat Mapping For Voice Over Ip Deployments

    • Deploy an edge device that has a SIP ALG (Application Layer Gateway). The Cisco Small Business WRV200 is suited for this purpose, but other SIP-ALG routers can be used. If your Internet Service Provider is providing the edge device, check with your provider to determine if the router has a SIP ALG.
  • Page 17: Wrp400 Maintenance Operations

    If you need to directly connect more than four network devices (other than wireless devices), you will need to connect an Ethernet switch to the WRP400. For voice deployments, Cisco recommends use of the SLMxxxP, SRWxxxP and SRWxxxMP switch product families. The SLM224P is a popular choice.
  • Page 18 Administration > Factory Defaults. Next to Restore Router Factory Defaults, click Yes. Then click Save Settings to begin the operation. Option 2: Press and hold the reset button located on the side panel for approximately ten seconds. Cisco Small Business WRP400 Administration Guide...
  • Page 19: Remote Provisioning

    Remote Provisioning Like other Cisco Small Business IP Telephony Devices, the WRP400 provides for secure provisioning and remote upgrade. Provisioning is achieved through configuration profiles transferred to the device via TFTP, HTTP, or HTTPS. To configure Provisioning, go to the Provisioning tab in the Configuration Utility.
  • Page 20: Resync Url

    If no port is specified, the default port is used (69 for TFTP, 80 for HTTP, and 443 for HTTPS). The profile-path is the path to the new profile with which to resync, for example: http://192.168.2.217/admin/resync?tftp://192.168.2.251/ spaconf.cfg Cisco Small Business WRP400 Administration Guide...
  • Page 21: Reboot Url

    Because the WRP400 has two sets of parameters, one set for data and one set for voice, the requirements vary from the provisioning of other Cisco Small Business IP Telephony Devices. You will have two profiles: one for the data (router) parameters and one for the voice parameters.
  • Page 22 To distinguish between Line 1, 2, 3, and 4, corresponding parameter names are augmented by adding [1], [2], [3], or [4]. For example, the Line 1 Proxy is named Proxy[1] in source text profiles for input to the SPC. Cisco Small Business WRP400 Administration Guide...
  • Page 23: Chapter 2: Configuring Your System For Itsp Interoperability

    ISP network—must have a symmetric NAT mechanism. If the WRP400 is the edge device, this requirement is met. If another device is used as the edge device, see “Determining Whether the Router Uses Symmetric or Asymmetric NAT,” on page Cisco Small Business WRP400 Administration Guide...
  • Page 24 In the NAT Settings section, enter the following settings: STEP 5 • NAT Mapping Enable: Choose yes. • NAT Keep Alive Enable: Choose yes. Voice tab > Line N > NAT Settings Cisco Small Business WRP400 Administration Guide...
  • Page 25: Configuring Nat Mapping With Stun

    Provider. (The default username and password are both admin.) Under the Voice menu, click SIP. STEP 2 In the NAT Support Parameters section, enter the following settings: STEP 3 • Handle VIA received: yes • Handle VIA rport: yes Cisco Small Business WRP400 Administration Guide...
  • Page 26 Voice tab > Line N > NAT Settings Your ITSP may require the WRP400 to send NAT keep alive messages to NOTE keep the NAT ports open permanently. Check with your ITSP to determine the requirements. Cisco Small Business WRP400 Administration Guide...
  • Page 27: Determining Whether The Router Uses Symmetric Or Asymmetric Nat

    STEP 3 a. Under the Voice menu, click System. b. In the Debug Server field, enter the IP address of your syslog server. This address and port number must be reachable from the WRP400. Cisco Small Business WRP400 Administration Guide...
  • Page 28: Firewalls And Sip

    ITSP, you must ensure that your firewall allows both SIP and RTP unimpeded access to the Internet. • Make sure that the following ports are not blocked: • SIP ports—UDP port 5060 through 5063, which are used for the ITSP line interfaces Cisco Small Business WRP400 Administration Guide...
  • Page 29: Configuring Sip Timer Values

    ISTP. For example, if SIP requests are returned with an “invalid certificate” message, you may need to enter a longer SIP T1 retry value. For more information, see ”SIP Timer Values (sec) section,” on page 65 of Appendix Cisco Small Business WRP400 Administration Guide...
  • Page 30: Chapter 3: Configuring Voice Services

    In addition, the WRP400 has two line ports that can be connected to the Public Switched Telephone Network (PSTN) so that your business can support legacy phone numbers and fax numbers. Cisco Small Business WRP400 Administration Guide...
  • Page 31: Ata Software Features

    64 kbps digitized voice transmissions at one through ten 5 ms voice frames per packet. This codec provides the highest voice quality and uses the most bandwidth of any of the available codecs. Cisco Small Business WRP400 Administration Guide...
  • Page 32: Sip Proxy Redundancy

    SIP Proxy Redundancy is configured in the Line and PSTN Line pages in the Configuration Utility. See Appendix B, “Data Fields.”. Cisco Small Business WRP400 Administration Guide...
  • Page 33: Other Ata Software Features

    Danish (DTMF) methods of Caller ID (CID) delivery, ATAs provide a large subset of ETSI-compliant methods to support international CID equipment. International CID is configured in the Line and PSTN Line tabs. See “Advanced Voice Fields,” on page Cisco Small Business WRP400 Administration Guide...
  • Page 34 (CNG) so that any residual echo is not noticeable. Echo Cancellation is configured in the Regional, Line, and PSTN Line tabs. See “Advanced Voice Fields,” on page Cisco Small Business WRP400 Administration Guide...
  • Page 35 This feature is required to support some pay phone system and answering machines. Polarity Control is configured in the Line and PSTN Line tabs. See “Advanced Voice Fields,” on page Cisco Small Business WRP400 Administration Guide...
  • Page 36 Secure Real-Time Transport Protocol (SRTP) can be used to encrypt voice packets. SIP over TLS is configured in the SIP Transport parameter configured in the Line tab(s). See “Advanced Voice Fields,” on page Cisco Small Business WRP400 Administration Guide...
  • Page 37: Registering To The Service Provider

    In the Subscriber Information section, enter the User ID and Password. STEP 4 These are the minimum settings for most ITSP connections. Enter the NOTE account information as required by your ITSP. Click Save Settings. The devices reboot. STEP 5 Cisco Small Business WRP400 Administration Guide...
  • Page 38 If the line is not registered, you may need to refresh the browser several times because it can take a few seconds for the registration to succeed. Also verify that your DNS is configured properly. Cisco Small Business WRP400 Administration Guide...
  • Page 39: Managing Caller Id Service

    The default is Bellcore(N.Amer, China). Caller ID Regional The WRP400 supports bell 202 and v.23 standards for caller ID generation. Select the FSK standard you Standard want to use, bell 202 or v.23. The default is bell 202. Cisco Small Business WRP400 Administration Guide...
  • Page 40 Ring c) ETSI Onhook Pre-Ring FSK/DTMF Polarity DTMF/ First Reversal (DTAS) Ring d) Bellcore Onhook FSK w/o Ring e) ETSI Onhook FSK w/o Ring Polarity Reversal (DTAS) f) Bellcore/ETSI Offhook FSK Wait For (DTAS) Cisco Small Business WRP400 Administration Guide...
  • Page 41: Optimizing Fax Completion Rates

    • Preferred Codec: G.711 • Use pref. codec only: yes If you are using a Cisco media gateway for PSTN termination, disable T.38 (fax relay) STEP 3 and enable fax using modem passthrough. For example: modem passthrough nse payload-type 110 codec g711ulaw...
  • Page 42: Fax Troubleshooting

    NOTE fallback. If you are using a Cisco media gateway use the following settings: STEP 5 Make sure the Cisco gateway is correctly configured for T.38 with the SPA dial peer. For example: fax protocol T38 fax rate voice fax-relay ecm disable...
  • Page 43: Silence Suppression And Comfort Noise Generation

    If you are an end user of VoIP products, contact the reseller or Internet telephony service provider (ITSP) that supplied the equipment. • If you are an authorized Cisco partner, contact Cisco technical support. Silence Suppression and Comfort Noise Generation Voice Activity Detection (VAD) with Silence Suppression is a means of increasing the number of calls supported by the network by reducing the required bandwidth for a single call.
  • Page 44: Configuring Dial Plans

    Each digit sequence within the dial plan consists of a series of elements, which are individually matched to the keys that the user presses. White space is ignored, but may be used for readability. NOTE Cisco Small Business WRP400 Administration Guide...
  • Page 45 In this example, no digits are replaced. When the user enters a 10-digit string of numbers, the number 1 is added at the beginning of the sequence. If the user dials 9725550112, the system transmits 19725550112 Cisco Small Business WRP400 Administration Guide...
  • Page 46: Digit Sequence Examples

    | 9, 011xxxxxx. | 0 | [49]11 ) Allows a user dial any three-digit number that starts with the digits 1 [1-8]xx through 8. If your system uses four-digit extensions, you would instead enter the following string: [1-8]xxx Cisco Small Business WRP400 Administration Guide...
  • Page 47 After the user presses 9, an external dial tone sounds. The 9, 1 [2-9] xxxxxxxxx user can enter any 11-digit number that starts with 1 and is followed by a digit 2 through 9. Cisco Small Business WRP400 Administration Guide...
  • Page 48 This example includes two digit sequences, separated by the pipe 0 | [49]11 character. The first sequence allows a user to dial 0 for an operator. The second sequence allows the user to enter 411 for local information or 911 for emergency services. Cisco Small Business WRP400 Administration Guide...
  • Page 49: Acceptance And Transmission The Dialed Digits

    • If the sequence is incomplete or is blocked by the dial plan, the number is rejected. Cisco Small Business WRP400 Administration Guide...
  • Page 50: Dial Plan Timer (Off-Hook Timer)

    With the timer set to 0 seconds, the call is transmitted automatically to the specified extension when the phone goes off hook. Enter this sequence in the Phone Dial Plan for Ext 2 or higher on a client station. Cisco Small Business WRP400 Administration Guide...
  • Page 51: Interdigit Long Timer (Incomplete Entry Timer)

    Unless the user enters another digit within the specified number of seconds, the entry is evaluated. If it is valid, the call proceeds. If it is invalid, the call is rejected. The default value is 3 seconds. Cisco Small Business WRP400 Administration Guide...
  • Page 52: Editing Dial Plans

    This dial plan is used to strip steering digits from a dialed number before it is transmitted out to the carrier. Start Internet Explorer, connect to the Configuration Utility, choose Voice > Admin STEP 1 Login. If prompted, enter the administrative login provided by the Service Cisco Small Business WRP400 Administration Guide...
  • Page 53 Scroll down to the Control Timer Values section. STEP 3 Enter the desired values in the Interdigit Long Timer field and the Interdigit Short STEP 4 Timer field. Refer to the definitions at the beginning of this section. Cisco Small Business WRP400 Administration Guide...
  • Page 54: Secure Call Implementation

    Mini-Certificate received from the remote party. The Name field of the CID will be prepended with a ‘$’ symbol. Both parties can verify the name and number to ensure the identity of the remote party. Cisco Small Business WRP400 Administration Guide...
  • Page 55: Secure Call Details

    INFO request) with similar information, if the Caller Hello message is valid. The caller then examines the Callee Hello and proceeds to the next step if the message is valid. Cisco Small Business WRP400 Administration Guide...
  • Page 56: Using A Mini-Certificate

    Because the secure call establishment relies on exchange of information embedded in message bodies of SIP INFO requests/responses, the service provider must ensure that the network infrastructure allows the SIP INFO messages to pass through with the message body unmodified. Cisco Small Business WRP400 Administration Guide...
  • Page 57: Generating A Mini Certificate

    Secure Call Implementation Generating a Mini Certificate Cisco provides a Mini Certificate Generator for the generation of mini certificates and private keys. Partners can download the Mini Certificate Generator by going to Cisco Partner Central, Voice & Conferencing page, Technical Resources section.
  • Page 58 Secure Call Implementation EXAMPLE: gen_mc ca_key “Joe Smith” 14085551234 “00:00:00 1/1/34” This example produces the following Mini Certificate and SRTP Private Key: <Mini Certificate> Sm9lIFNtaXRoAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAxNDA4NTU1MTIzNAAAAAAAMDAwMDAwMDEw MTM00OvJakde2vVMF3Rw4pPXL7lAgIagMpbLSAG2+++YlSqt198Cp9rP/ xMGFfoPmDKGx6JFtkQ5sxLcuwgxpxpxkeXvpZKlYlpsb28L4Rhg5qZA+Gqj1hDFCmG6dffZ9SJhx ES767G0JIS+N8lQBLr0AuemotknSjjjOy8c+1lTCd2t44Mh0vmwNg4fDck2YdmTMBR516xJt4/ LJQlni2kwqlm7scDvll5k232EvvvVtCK0AYa4eWd6fQOpiESCO9CC9aYU1X5lJuU+EBZmi3AmcqE 9U1LxEOGwopaGyGOh3VyhKgi6JaVtQZt87PiJINKW8XQj3B9Qqe3VgYxWCQNa335YCnDsenASeBx uMIEaBCYd1l1fVEodJZOGwXwfAde0MhcbD0kj7LVlzcsTyk2TZYTccnZ75TuTjj13qvYs= <SRTP Private Key> b/DWc96X4YQraCnYzl5en1CIUhVQQqrvcr6Qd/8R52IEvJjOw/ e+Klm4XiiFEPaKmU8UbooxKG36SEdKusp0AQ== Cisco Small Business WRP400 Administration Guide...
  • Page 59: Appendix A: Advanced Voice Fields

    • “Product Information section,” on page 58 • “System Status section,” on page 58 • “Line Status section,” on page 59 The fields on the Info page are read-only and cannot be edited. NOTE Cisco Small Business WRP400 Administration Guide...
  • Page 60 SIP Messages Sent Total number of SIP messages sent (including retransmissions). SIP Bytes Sent Total number of bytes of SIP messages sent (including retransmissions). SIP Messages Total number of SIP messages received (including Recv retransmissions). Cisco Small Business WRP400 Administration Guide...
  • Page 61 Collecting PSTN Pin • Invalid PSTN PIN • PSTN Caller Accepted • Connected to PSTN Call 1 and 2 Tone Type of tone used by the call. Call 1 and 2 Codec used for encoding. Encoder Cisco Small Business WRP400 Administration Guide...
  • Page 62 Sent Call 1 and 2 Bytes Number of bytes received. Recv Call 1 and 2 Number of milliseconds for decoder latency. Decode Latency Call 1 and 2 Jitter Number of milliseconds for receiver jitter. Cisco Small Business WRP400 Administration Guide...
  • Page 63: System Page

    Configuration Utility. Select yes or no from the drop-down menu. The default is yes. Admin Password Password for the administrator. The default is no password. User Password Password for the user. The default is no password. Cisco Small Business WRP400 Administration Guide...
  • Page 64: Sip Page

    “Response Status Code Handling section” section on page 67 • “RTP Parameters section” section on page 67 • “SDP Payload Types section” section on page 69 • “NAT Support Parameters section” section on page 70 Cisco Small Business WRP400 Administration Guide...
  • Page 65 The default is application/hook-flash. Remove Last Reg Lets you remove the last registration before registering a new one if the value is different. Select yes or no from the drop-down menu. The default is no. Cisco Small Business WRP400 Administration Guide...
  • Page 66 SIP TCP Port Min Specifies the lowest TCP port number that can be used for SIP sessions. SIP TCP Port Max Specifies the highest TCP port number that can be used for SIP sessions. Cisco Small Business WRP400 Administration Guide...
  • Page 67 The default is 240. Range: 0–(2 –1). ReINVITE Expires ReINVITE request Expires header value. If you enter 0, the Expires header is not included in the request. The default is 30. Range: 0–(2 –1). Cisco Small Business WRP400 Administration Guide...
  • Page 68 Reg Retry Random Delay a failure. If this feature is enabled, is added on top of the exponential back-off adjusted delay value. The default value is 0, which disables the exponential back- off feature. Cisco Small Business WRP400 Administration Guide...
  • Page 69 Maximum port number for RTP transmission and reception. The default is 16482. RTP Packet Size Packet size in seconds, which can range from 0.01 to 0. 1 6. Valid values must be a multiple of 0.01 seconds. The default is 0.030. Cisco Small Business WRP400 Administration Guide...
  • Page 70 Anonymous if user blocks caller ID), and TOOL is set to the Vendor/Hardware-platform-software-version (such as Cisco/wrp400-1.0.31(b)). The NTP timestamp used in the SR is a snapshot of the WRP400’s local time, not the time reported by an NTP server. If the WRP400 receives a RR from the peer, it attempts to compute the round trip delay and show it as the <Call Round Trip Delay>...
  • Page 71 G.711u codec name used in SDP. Name The default is computerMU. G711a Codec G.711a codec name used in SDP. Name The default is computerMA. G726r16 Codec G.726-16 codec name used in SDP. Name The default is G726-16. Cisco Small Business WRP400 Administration Guide...
  • Page 72 VIA header (this value is inserted by the server in a response to anyone of its requests). If you select no, the parameter is ignored. Select yes or no from the drop-down menu. The default is no. Cisco Small Business WRP400 Administration Guide...
  • Page 73 If the WRP400 detects symmetric NAT or a symmetric firewall, NAT mapping is disabled. The default is no. STUN Server IP address or fully-qualified domain name of the STUN server to contact for NAT mapping discovery. Cisco Small Business WRP400 Administration Guide...
  • Page 74: Regional Page

    “Distinctive Ring/CWT Pattern Names section” section on page 77 • “Ring and Call Waiting Tone Spec section” section on page 78 • “Control Timer Values (sec) section” section on page 78 • “Vertical Service Activation Codes section” section on page 80 Cisco Small Business WRP400 Administration Guide...
  • Page 75 Off Hook Warning Tone is played when Reorder Tone times out. The default is 480@10,620@0;10(.125/.125/1+2). Ring Back Tone Played during an outbound call when the far end is ringing. The default is 440@-19,480@-19;*(2/4/1+2). Cisco Small Business WRP400 Administration Guide...
  • Page 76 Played instead of the Dial Tone when there are unheard messages in the caller’s mailbox. The default is 350@-19,440@-19;2(.1/.1/1+2);10(*/0/ 1+2). Cfwd Dial Tone Played when all calls are forwarded. The default is 350@-19,440@-19;2(.2/.2/1+2);10(*/0/ 1+2). Cisco Small Business WRP400 Administration Guide...
  • Page 77 Cadence script for distinctive ring 5. The default is 60(.2/.2,.2/.2,.2/.2,1/4). Ring6 Cadence Cadence script for distinctive ring 6. The default is 60(.2/.4,.2/.4,.2/4). Ring7 Cadence Cadence script for distinctive ring 7. The default is 60(.4/.2,.4/.2,.4/4). Cisco Small Business WRP400 Administration Guide...
  • Page 78 Cadence script for distinctive CWT 6. The default is 30(.3/.1,.3/.1,.1/9.1). CWT7 Cadence Cadence script for distinctive CWT 7. The default is 30(.1/.1, .3/.1, .1/9.3). CWT8 Cadence Cadence script for distinctive CWT 8. The default is 2.3(.3/2). Cisco Small Business WRP400 Administration Guide...
  • Page 79 Name in an INVITE’s Alert-Info Header to pick distinctive ring/CWT 7 for the inbound call. The default is Bellcore-r7. Ring8 Name Name in an INVITE’s Alert-Info Header to pick distinctive ring/CWT 8 for the inbound call. The default is Bellcore-r8. Cisco Small Business WRP400 Administration Guide...
  • Page 80 The default is 0.1. Hook Flash Timer Maximum on-hook time before off-hook qualifies as hook- flash. More than this the on-hook event is treated as on- hook (no hook-flash event). Range: 0.4–1.6 seconds. The default is 0.9. Cisco Small Business WRP400 Administration Guide...
  • Page 81 Interdigit_Short_Timer is used after any one digit, if at least one matching sequence is complete as dialed, but more dialed digits would match other as yet incomplete sequences. Range: 0–64 seconds. The default is 3. Cisco Small Business WRP400 Administration Guide...
  • Page 82 Call Redial Code Redials the last number called. . The default is *07. Blind Transfer Code Begins a blind transfer of the current call to the extension specified after the activation code. The default is *98. Cisco Small Business WRP400 Administration Guide...
  • Page 83 Code calls. The default is *83. Block Last Act Blocks the last inbound call. Code The default is *60. Block Last Deact Cancels blocking of the last inbound call. Code The default is *80. Cisco Small Business WRP400 Administration Guide...
  • Page 84 Removes blocking of all anonymous calls. Code The default is *87. DND Act Code Enables the do not disturb feature. The default is *78. DND Deact Code Disables the do not disturb feature. The default is *79. Cisco Small Business WRP400 Administration Guide...
  • Page 85 The default is *19. Conference Act If this code is specified, the user must enter it before dialing Code the third party for a conference call. Enter the code for a conference call. Cisco Small Business WRP400 Administration Guide...
  • Page 86 The *codes should not conflict with any of the other vertical service codes internally processed by the WRP400. You can empty the corresponding *code that you do not want the WRP400 to process. Cisco Small Business WRP400 Administration Guide...
  • Page 87 *73 to cancel call forwarding, do not include it in this parameter. In that case, simple add that *code in the dial plan and the WRP400 send INVITE *73@..as usual when user dials *73. Cisco Small Business WRP400 Administration Guide...
  • Page 88 Makes this codec the only codec that can be used for the Code associated call. The default is *0272616. Prefer G726r24 Makes this codec the preferred codec for the associated Code call. The default is *0172624. Cisco Small Business WRP400 Administration Guide...
  • Page 89 Prefer G729a Code Makes this codec the preferred codec for the associated call. The default is *01729. Force G729a Code Makes this codec the only codec that can be used for the associated call. The default is *02729. Cisco Small Business WRP400 Administration Guide...
  • Page 90 GMT-11:00,…, GMT, GMT+01:00, GMT+02:00, …, GMT+13:00. The default is GMT-08:00. FXS Port Sets the electrical impedance of the FXS port. Choices are Impedance 600, 900, 600+2.16uF, 900+2.16uF, 270+750||150nF, 220+850||120nF, 220+820||115nF, or 200+600||100nF. The default is 600. Cisco Small Business WRP400 Administration Guide...
  • Page 91 <weekday> value on or before the date given. The abbreviation HH stands for hours (0-23). The abbreviation mm stands for minutes (0-59). The abbreviation ss stands for seconds (0-59). The default Daylight Saving Time Rule is start=4/1/ 7;end=10/-1/7;save=1. Cisco Small Business WRP400 Administration Guide...
  • Page 92 The default is yes. Setting has no effect if DTMF Tx Method is INFO; ABCD is always sent OOB regardless in this setting. Playback ABCD To enable local playback of OOB DTMF ABCD, select yes. Otherwise, select no. The default is yes. Cisco Small Business WRP400 Administration Guide...
  • Page 93 The default is bell 202. Feature Invocation Select the method you want to use, Default or Sweden Method default. The default is Default. More Echo Enable or disable more echo suppresion. The default is no. Suppression Cisco Small Business WRP400 Administration Guide...
  • Page 94: Line Page

    (for example, [1] or [2]) to identify the line to which the setting applies. Voice tab > Line page > Line Enable section Line Enable To enable this line for service, select yes. Otherwise, select The default is yes. Cisco Small Business WRP400 Administration Guide...
  • Page 95 If the value is $IP, then the SAS line’s own IP address is used in the c = line and a=sendrecv. In that case the SAS client will stream RTP packets to the SAS line. The default value is empty. Cisco Small Business WRP400 Administration Guide...
  • Page 96 The default is 3. RTP ToS/DiffServ ToS/DiffServ field value in UDP IP packets carrying RTP Value data. The default is 0xb8. RTP CoS Value [0- CoS value for RTP data. The default is 6. Cisco Small Business WRP400 Administration Guide...
  • Page 97 SIP 100REL Enable To enable the support of 100REL SIP extension for reliable transmission of provisional responses (18x) and use of PRACK requests, select yes. Otherwise, select no. The default is no. EXT SIP Port The external SIP port number. Cisco Small Business WRP400 Administration Guide...
  • Page 98 This feature was requested by Bell Canada (Nortel) to limit the registration of SIP accounts. The default is yes. Cisco Small Business WRP400 Administration Guide...
  • Page 99 IP address. A source IP address is untrusted if it does not match any of the IP addresses resolved from the Proxy Outbound Proxy Use Outbound configured Proxy is yes). The default is no. Cisco Small Business WRP400 Administration Guide...
  • Page 100 WRP400 performs an attended transfer operation by referring the other call leg to the current call leg while maintaining both call legs. To use this feature, select yes. Otherwise, select no. The default is no. Cisco Small Business WRP400 Administration Guide...
  • Page 101 If registration failed with an Expires too brief error response, the WRP400 will retry with the value given in the Min-Expires header in the error response. The default is 3600. Cisco Small Business WRP400 Administration Guide...
  • Page 102 Voice Mail Server Enter the URL or IP address of the server. Mailbox Subscribe Expiry time to the voice mail server. The time to send Expires another subscribe message to the voice mail server. Cisco Small Business WRP400 Administration Guide...
  • Page 103 1024-bit public key of the CA signing the MC of all subscribers in the group. The default is empty. SRTP Private Key Base64 encoded of the 512-bit private key per subscriber for establishment of a secure call. The default is empty. Cisco Small Business WRP400 Administration Guide...
  • Page 104 Cfwd Last Serv Enable Forward Last Call Service The default is yes. Block Last Serv Enable Block Last Call Service The default is yes. Accept Last Serv Enable Accept Last Call Service The default is yes. Cisco Small Business WRP400 Administration Guide...
  • Page 105 The default is yes. VMWI Serv Enable VMWI Service (FSK). The default is yes. Speed Dial Serv Enable Speed Dial Service. The default is yes. Secure Call Serv Enable Secure Call Service. The default is yes. Cisco Small Business WRP400 Administration Guide...
  • Page 106 Select one of the following: Unspecified, G711u, G711a, G726-16, G726-24, G726- 32, G726-40, G729a, or G723. The default is Unspecified. Cisco Small Business WRP400 Administration Guide...
  • Page 107 To enable the use of the G.726 codec at 16 kbps, select yes. Otherwise, select no. The default is yes. Echo Supp Enable To enable the use of the echo suppressor, select yes. Otherwise, select no. The default is yes. Cisco Small Business WRP400 Administration Guide...
  • Page 108 DTMF Process AVT To use the DTMF process AVT feature, select yes. Otherwise, select no. The default is yes. FAX Passthru Select the fax passthrough method: None, NSE, or Method ReINVITE. The default is NSE. Cisco Small Business WRP400 Administration Guide...
  • Page 109 RFC2833 AVT (event = 16). INFO uses SIP INFO with the single line signal=hf in the message body. The MIME type for this message body is taken from the Hook Flash MIME Type setting. The default is None. Cisco Small Business WRP400 Administration Guide...
  • Page 110 - The WRP400 will detect FAX tone only if it is the caller • callee only - The WRP400 will detect FAX tone only if it is the callee The default is caller or callee. Cisco Small Business WRP400 Administration Guide...
  • Page 111 Everything else (Int’l long distance, FWD, ...) Dial Plan Dial plan script for this line. The default is (*xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[2- 9]xxxxxxS0|xxxxxxxxxxxx.) Each parameter is separated by a semi-colon (;). Example 1: *1xxxxxxxxxx<:@fwdnat.pulver.com:5082;uid=jsmith;pwd=xy Example 2: *1xxxxxxxxxx<:@fwd.pulver.com;nat;uid=jsmith;pwd=xyz Example 3: [39]11<:@gw0> Cisco Small Business WRP400 Administration Guide...
  • Page 112 Caller Conn Polarity Polarity after an outbound call is connected: Forward or Reverse. The default is Forward. Callee Conn Polarity after an inbound call is connected: Forward or Polarity Reverse. The default is Forward. Cisco Small Business WRP400 Administration Guide...
  • Page 113: User Page

    Forward number for Call Forward No Answer Service. Same as Cfwd All Dest. The default is blank. Cfwd No Ans Delay Delay in sec before Call Forward No Answer triggers. Same as Cfwd All Dest. The default is 20. Cisco Small Business WRP400 Administration Guide...
  • Page 114 This section does not apply to the WIP310 wireless phone. Speed Dial 2-9 Target phone number (or URL) assigned to speed dial 2, 3, 4, 5, 6, 7, 8, or 9. The default is blank. Cisco Small Business WRP400 Administration Guide...
  • Page 115 Setting this value to yes can activate stutter tone and VMWI signal. This parameter is stored in long term memory and will survive after reboot or power cycle. The default is no. Cisco Small Business WRP400 Administration Guide...
  • Page 116 Ring1 - 9 Caller Caller number pattern to play Distinctive Ring/CWT 1, 2, 3, 4, 5, 6, 7, 8, or 9. The default is blank. Cisco Small Business WRP400 Administration Guide...
  • Page 117 New VM Becomes Available—ring when the number of unread voice mail changes from 0 to non-zero • New VM Arrives—ring when the number of unread voice mail increases. The default is New VM Available. Cisco Small Business WRP400 Administration Guide...
  • Page 118 SIP NOTIFY message to the WRP400 indicating that there are no more unread voice mails. Some equipment requires a short ring to precede the FSK signal to turn off VMWI lamp. The default is no. Cisco Small Business WRP400 Administration Guide...
  • Page 119: Appendix B: Data Fields

    “Setup > DDNS” on page 125 • “Setup > MAC Address Clone” on page 126 • “Setup > Advanced Routing” on page 126 • “Setup > Mobile Network” on page 127 • “Setup > Connection Recovery” on page 129 Cisco Small Business WRP400 Administration Guide...
  • Page 120: Setup > Basic Setup

    WRP400, as seen from the Internet. • Subnet Mask: The subnet mask, as seen by users on the Internet (including your service provider). • Default Gateway: The IP address of your service provider server. Cisco Small Business WRP400 Administration Guide...
  • Page 121 (Redial Period). If you are disconnected, then the WRP400 automatically re-establishes your connection. • Redial Period: When Keep Alive is enabled, this period is the interval in seconds at which the Internet connection is checked. Default: 30 seconds Cisco Small Business WRP400 Administration Guide...
  • Page 122 (Redial Period). If you are disconnected, then the WRP400 automatically re-establishes your connection. • Redial Period: When Keep Alive is enabled, this period is the interval in seconds at which the Internet connection is checked. Default: 30 seconds Cisco Small Business WRP400 Administration Guide...
  • Page 123 (Redial Period). If you are disconnected, then the WRP400 automatically re-establishes your connection. • Redial Period: When Keep Alive is enabled, this period is the interval in seconds at which the Internet connection is checked. Default: 30 seconds Cisco Small Business WRP400 Administration Guide...
  • Page 124 Domain Name A domain name for the WRP400. Some service providers, usually cable service providers, require a host name and a domain name as identification. In most cases, these fields can be left blank. Cisco Small Business WRP400 Administration Guide...
  • Page 125 When this feature is enabled, the WRP400 assigns IP addresses dynamically to the connected devices. Default:: Enabled DHCP Reservation You can use this feature to reserve IP addresses for use by specified devices on your network. Cisco Small Business WRP400 Administration Guide...
  • Page 126 Internet translates domain or website names into Internet addresses or URLs. WINS The Windows Internet Naming Service (WINS) manages each PC’s interaction with the Internet. Enter the IP address of the WINS server, if applicable. Default: 0.0.0.0. Cisco Small Business WRP400 Administration Guide...
  • Page 127: Setup > Ddns

    Emails addressed to your DynDNS address will go to this mail server. Backup MX For DynDNS.org service, this feature allows the mail exchange server to be a backup. To enable the feature, select Enabled. Default: Disabled Cisco Small Business WRP400 Administration Guide...
  • Page 128: Setup > Mac Address Clone

    If the WRP400 is hosting your network’s connection to the Internet, keep the default, Enabled. If another router exists on your network, select Disabled. When the NAT setting is disabled, dynamic routing will be enabled. Cisco Small Business WRP400 Administration Guide...
  • Page 129: Setup > Mobile Network

    Manual: When this mode is selected, a connection is established manually. Connect on Demand When this feature is enabled, the modem can automatically re-establish a terminated connection when a user attempts to access the Internet again. Cisco Small Business WRP400 Administration Guide...
  • Page 130 The PIN code associated with your SIM card, if required. Server Name (Optional) The name of the server for the Internet connection, if required. Authentication The type of authentication used by your service provider. Default: Auto Cisco Small Business WRP400 Administration Guide...
  • Page 131: Setup > Connection Recovery

    This feature is automatically enabled if Ethernet Connection Recovery is enabled. Timeout Specify the time interval at which the WRP400 detects the status of the Internet connection. Default: 60 seconds Cisco Small Business WRP400 Administration Guide...
  • Page 132: Wireless Configuration

    “Wireless > Basic Wireless Settings” on page 131 • “Wireless > Wireless Security” on page 132 • “Wireless > Wireless MAC Filter” on page 133 • “Wireless > Advanced Wireless Settings” on page 134 Cisco Small Business WRP400 Administration Guide...
  • Page 133: Wireless > Basic Wireless Settings

    32 characters. Any character on the keyboard can be used. The name is case sensitive. The default wireless network (SSID1) uses a name with the following pattern: cisco<MAC> where <MAC> represents the last four digits of the wireless MAC address of the WRP400.
  • Page 134: Wireless > Wireless Security

    WPA Shared Key: A WPA Shared Key of 8-63 characters. • Group Key Renewal: The period of time in seconds that can elapse before the WRP400 changes the encryption keys. Default: 3600 seconds (1 hour) Cisco Small Business WRP400 Administration Guide...
  • Page 135: Wireless > Wireless Mac Filter

    Permit: Only devices in the MAC Address Filter List are allowed to connect to the specified wireless network. MAC Address Filter List The MAC address of each machine that is MAC 01 through MAC 40 subject to the specified access restrictions. Cisco Small Business WRP400 Administration Guide...
  • Page 136: Wireless > Advanced Wireless Settings

    Default: Auto Beacon Interval The interval in milliseconds when the WRP400 transmits a beacon, which is a packet broadcast to synchronize the wireless network(s). Enter a value between 20 and 65,535 milliseconds. Default: 100 Milliseconds Cisco Small Business WRP400 Administration Guide...
  • Page 137: Security

    RTS threshold size, the RTS/ CTS mechanism will not be enabled. Default: 2347 Security The Security module includes the following pages: • “Security > Firewall” on page 136 • “Security > VPN Passthrough” on page 137 Cisco Small Business WRP400 Administration Guide...
  • Page 138: Security > Firewall

    Java, you run the risk of not having access to Internet sites created using this programming language. Select this feature to enable Java filtering. Deselect the feature to allow Java usage. Default: Disabled Cisco Small Business WRP400 Administration Guide...
  • Page 139: Security > Vpn Passthrough

    Layer 2 Tunneling Protocol is the method used to enable Point-to-Point sessions via the Internet on the Layer 2 level. When this feature is enabled, L2TP tunnels are allowed to pass through the WRP400. Default: Enabled Cisco Small Business WRP400 Administration Guide...
  • Page 140: Access Restrictions

    Website Blocking by Keyword A list of keywords that are used to prevent access to inappropriate websites. Blocked Applications A list of applications, such as FTP, that users are prevented from using. Up to three applications can be blocked for each policy. Cisco Small Business WRP400 Administration Guide...
  • Page 141: Applications And Gaming

    A name for the application. Each name can be up to 12 characters. Start~End Port The number or range of port(s) used by the server or Internet applications. Check with the Internet application documentation for more information. Cisco Small Business WRP400 Administration Guide...
  • Page 142 Applications and Gaming Protocol The protocol used for this application, either TCP, UDP, or both. To IP Address The IP address of the PC running the specific application. Enabled When selected, port forwarding is active. Cisco Small Business WRP400 Administration Guide...
  • Page 143: Applications & Gaming > Port Range Triggering

    To prevent the WRP400 from resending data if an error occurs, select Enabled. Default: Disabled Internet Access Priority Enabled/Disabled To use the QoS policies you have set, keep the default, Enabled. Otherwise, select Disabled. Cisco Small Business WRP400 Administration Guide...
  • Page 144 1 to 65535. Check your application’s documentation for details on the service ports used. • Protocol: Choose TCP, UDP, or Both. • Priority: Select the appropriate priority: High, Medium (Recommend), Normal, or Low. Cisco Small Business WRP400 Administration Guide...
  • Page 145: Administration

    • “Administration > Factory Defaults” on page 147 Administration > Management Router Access Router Password The administrative password for the WRP400. When changing the password, re-enter the password in the Re-enter to Confirm field. Cisco Small Business WRP400 Administration Guide...
  • Page 146 HTTP or HTTPS. HTTP (HyperText Transport Protocol) is the communications protocol used to connect to servers on the World Wide Web. HTTPS uses SSL (Secured Socket Layer) to encrypt data transmitted for higher security. Default: HTTP Cisco Small Business WRP400 Administration Guide...
  • Page 147 WRP400 reboots. This feature requires enabling the Allow Users to Configure feature. Default: Disabled Allow Users to Disable When this feature is enabled, you can prohibit Internet Access any and all Internet connections. Default: Disabled Cisco Small Business WRP400 Administration Guide...
  • Page 148: Administration > Log

    Disabled. To monitor traffic between the network and the Internet, select Enabled. With logging enabled, you can choose to view temporary logs. The logs can be viewed on the Administration > Log > View Log page. Cisco Small Business WRP400 Administration Guide...
  • Page 149: Administration > Diagnostics

    Restore Voice Factory To reset the voice settings to the default values, Defaults select Yes. Then click Save Settings. Any custom Voice settings you have saved will be lost when the default settings are restored. Cisco Small Business WRP400 Administration Guide...
  • Page 150: Status

    DNS1, DNS2, DNS3 The addresses of the Domain Name Servers (DNS) servers for your Service Provider. Maximum Transmission Unit. The largest packet size that is permitted for Internet transmission. Can be set manually or automatically. Cisco Small Business WRP400 Administration Guide...
  • Page 151: Status > Mobile Network

    The network service provider that is used for Internet connection. Service Type The current UMTS/GPRS/EVDO service for Internet connection. Signal Strength The signal strength of your current UMTS/ GPRS/EVDO service to your location. Card Status The current Mobile WAN connection status. Cisco Small Business WRP400 Administration Guide...
  • Page 152: Status > Local Network

    The network name, which is also called the SSID. Security The wireless security method, which may be WEP, WPA Personal, WPA2 Personal, WPA Enterprise, WPA2 Enterprise. SSID Broadcast The status of the SSID Broadcast feature, which may be Enabled or Disabled. Cisco Small Business WRP400 Administration Guide...
  • Page 153: Appendix C: Wrp400 Provisioning Reference

    (enabled) or 0 (disabled) To enable Auto QoS: <RT_QOS> QoS=1, rate_mode: Upstream bandwidth rate_mode=1</RT_QOS> type; 0 (manual) or 1 (automatic) To disable QoS: <RT_QOS>QoS=0 manual_rate: Upstream bandwidth </RT_QOS> rate; numerals from 64 to 50000 Cisco Small Business WRP400 Administration Guide...
  • Page 154 This paramater applies only if To allow user to do any UPnP function: upnp_config is enabled. <UPNP>upnp_enable=1,upnp_config=1,upn p_keep_portmap=1,upnp_ internet_dis=1</ upnp_internet_dis: Prevents Internet UPNP> access; 1 (Internet access is disabled) or 0 (Internet access is allowed) Cisco Small Business WRP400 Administration Guide...
  • Page 155 To configure a rule for an Ethernet port: range <QOS_PRIORITY_RULE>category_num= 4,name= Ethernet Port 1,priority=0 end: The final port number in the </QOS_PRIORITY_RULE> range To delete all rules: <QOS_PRIORITY_ protocol : 0 (Both, 1 (TCP, 2 (UDP RULE></QOS_PRIORITY_RULE> Cisco Small Business WRP400 Administration Guide...
  • Page 156 For Internet Only Access (Guest Network); 1 (disabled) or 0 (enabled) ctrl_ssid2: Allows Service Provider to lock SSID2; when enabled, user will not be able to configure SSID2 from the device GUI; 1 (enabled) or 0 (disabled) Cisco Small Business WRP400 Administration Guide...
  • Page 157 1 _wep_bit=64,wl 1 _ passphrase=test2,wl 1 _ key1=8542E268 wl_key4: Key 4; 10 or 26 hex D6,wl 1 _key2=FFD9405B 8B,wl 1 _key3= 25C9B8C5BB,wl 1 _key4=73B13791B2, wl_key: WEP transmission key; wl 1 _key=4</WL_SECURITY_ SET_2> numerals from 1 to 4 Cisco Small Business WRP400 Administration Guide...
  • Page 158 SET_1>wl_security_ mode2= wpa2_ wl_radius_key: RADIUS shared key; enterprise,wl_crypto= enter from 1 to 79 ASCII characters aes,wl_radius_ipaddr=192. 1 68. 1 5. 1 11,wl_ra wl_wpa_gtk_rekey: Key renewal dius_port=6666,wl_radius_key= timeout; numerals from 600 to 7200 enterprise,wl_wpa_gtk_rekey=666 </WL_SECURITY_SET_1> Cisco Small Business WRP400 Administration Guide...
  • Page 159 Default settings hae been tested to support the appropriate Quality of Service for the IPTV video transmission towards the et-top box, in addition to maintaining the appropriate Quality of Service of the Voice Telephony transmission. Cisco Small Business WRP400 Administration Guide...
  • Page 160 Parameters TYPE>wan_proto=l2tp, ppp_username= adc,ppp_passwd= def,l2tp_server_ip= l2tp_server_ip: Server IP address 192. 1 68.0. 1 5 </WAN_TYPE> ppp_username: User name; enter from 1 to 63 ASCII characters ppp_passwd: Password; enter from 1 to 63 ASCII characters Cisco Small Business WRP400 Administration Guide...
  • Page 161 (Connect on Demand) or 0 (Keep Alive) To configure PPP to keep alive: <PPP_ DEMAND>ppp_demand=0,ppp_redial ppp_idletime: Maximum idle time in period=77</PPP_DEMAND> minutes; numerals from 1 to 9999 ppp_redialperiod: Redial period in seconds; numerals from 2 to 180 Cisco Small Business WRP400 Administration Guide...
  • Page 162 The default size depends on To enable MTU in Manual mode without the Internet Connection Type: specifying the MTU size: <WAN_MTU> mtu_enable=1</WAN_ MTU> DHCP or Static IP: 1500 PPPoE: 1492 PPTP or L2TP: 1460 Telstra Cable: 1500 Cisco Small Business WRP400 Administration Guide...
  • Page 163 A name for this reservation dhcp_statics=R52;00:0E:35:6B:34:56; 101</ mac: The MAC address of the client; enter DHCP_ RESERVATION> the MAC address without hyphens To delete all reservations: ip: The IP address of the client <DHCP_ RESERVATION></DHCP_ RESERVATION> Cisco Small Business WRP400 Administration Guide...
  • Page 164 Selected protocol; tcp, udp, SINGLE_ PORT_FORWARDING> or both external-port: The external port number internal-port: The internal port number ip: The IP address of the computer that should receive the requests. Cisco Small Business WRP400 Administration Guide...
  • Page 165 Forwarded range VLAN <WAN_VLAN>wan_vlan_enable,wan_vla To enable VLAN and specify the VLAN ID: n_id</WAN_VLAN> <WAN_VLAN>wan_vlan_enable=1, <WAN_VLAN> wan_vlan_id=123</WAN_VLAN> wan_vlan_enable: VLAN status; 1 (enabled) 0 (disabled) To disable VLAN: <WAN_VLAN>wan_ vlan_enable=0</WAN_VLAN> wan_vlan_id: VLAN ID number Cisco Small Business WRP400 Administration Guide...
  • Page 166 Examples Router Syslog <ROUTER_SYSLOG>log_provision</ To configure console display and system log: ROUTER_SYSLOG> <ROUTER_SYSLOG> log_provision=2</ <ROUTER_SYSLO ROUTER_SYSLOG> G> log_provision: Type of log; 0 (console display), 1 (system log), or 2 (console display and system log) Cisco Small Business WRP400 Administration Guide...
  • Page 167: Appendix D: Troubleshooting

    Troubleshooting This appendix provides solutions to problems that may occur during the installation and operation of the WRP400s. If you can't find an answer here, visit Cisco Community Central > Small Business NOTE Support Communityat the following URL: www.myciscocommunity.com/community/smallbizsupport/ voiceandconferencing/ata Q.
  • Page 168 3. You do not need to change the value of the syslog server parameter. SIP Debug Option 5. To capture SIP signaling messages, under the Line tab, set Full. The file output is syslog.<portnum>.log (for the default port setting, syslog.514.log). Cisco Small Business WRP400 Administration Guide...
  • Page 169 4. Add a STUN server to allow traversal of UDP packets through the NAT device. STUN Enable On the SIP tab of the Configuration Utility, set to yes, and enter the STUN Server IP address of the STUN server in Cisco Small Business WRP400 Administration Guide...
  • Page 170 STUN does not work with a symmetric NAT router. Enable debug through NOTE syslog (see FAQ#10), and set STUN Test Enable to yes. The messages indicate whether you have symmetric NAT or not. Cisco Small Business WRP400 Administration Guide...
  • Page 171 32º to 104º F(0 to 40ºC) Temp Storage -20° C to 60° C (-4° F to 140° F) Temp Operating 10% to 85% relative humidity, Non-Condensing Humidity Storage 5% to 90% relative humidity, Non-Condensing Humidity Cisco Small Business WRP400 Administration Guide...
  • Page 172 Online Technical www.cisco.com/support Support and Documentation (Login Required) Phone Support www.cisco.com/en/US/support/tsd_cisco_small_ Contacts business_support_ center_contacts.html Software Downloads Go to tools.cisco.com/support/downloads, and enter the (Login Required) model number in the Software Search box. Product Documentation www.cisco.com/en/US/products/ps10024/ Technical Documentation tsd_products_support_series_home.html www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ 3G USB Modem Compatibility List gatecont/ps10024/sales_tool_c96-522031.html...
  • Page 173 Where to Go From Here Support Marketplace www.cisco.com/go/marketplace Cisco Small Business WRP400 Administration Guide...

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