WELLTECH FXO GATEWAY H.323 3802 - VERSION 116C Manual
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WELLTECH FXO GATEWAY H.323 3802 - VERSION 116C Manual

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  • Page 2 Ltd. No representation of warranties for fitness for any purpose other than what is specifically mentioned in this guide is made either by Welltech Computer Co., Ltd. or its agents. Welltech Computer Co., Ltd. reserves the right to revise this publication and make changes without obligation to notify any person of such revisions or changes.

  • Page 3: Table Of Contents

    WellGate 3804 User Manual Table of Contents 1. INTRODUCTION ............................4 1.1 F ......................... 5 EATURES AND SPECIFICATION 1.2 A ............................7 PPEARANCE 3802: ................................ 7 3804: ................................ 8 3806: ................................ 9 2. SYSTEM OPERATING PROCEDURE....................11 2.1 S ......................... 13 YSTEM EQUIREMENT 2.2 T...

  • Page 4: Introduction

    WellGate FXO GateWay User Manual S/W version:x4fxo.116a 1. Introduction The WellGate FXO gateway provides voice/fax service over IP network with H.323 v3 protocol. By connecting to your existing ADSL or cable modem service, which allows the use of a single, network for voice and fax services with consequent saving in network infrastructure and greatly reduced telephone charges.

  • Page 5: Features And Specification

    WellGate 3804 User Manual 1.1 Features and specification General Features ITU-T H.323 v3 compliance Automatically Gatekeeper Discovery Peer-to-Peer mode (non-Gatekeeper) Support auto-attendant (2nddial Tone / Voice greeting) Dimensions : 221mm(W)*42mm(H)*217mm(L) Line hunting 2(3802)/4(3804)/6(3806) RJ-11 FXO ports E.164 (Telephone Number Plan) DTMF dialing DTMF detection/generation TFTP software upgrade...
  • Page 6 WellGate FXO GateWay User Manual S/W version:x4fxo.116a Console port: RS-232C port TELNET HTTP Brower (e.g. Internet Explorer)

  • Page 7: Appearance

    WellGate 3804 User Manual 1.2 Appearance 3802: Front panel: The LED light provides system message of WellGate3802. Power : Light on means WellGate3802 is power on. L1-L2 : Light on means the line is in use. Link : Light on means WellGate3802 is connected to the network correctly.
  • Page 8 WellGate FXO GateWay User Manual S/W version:x4fxo.116a 3804: Front panel: The LED light provides system message of WellGate FXO GateWay. Power : Light on means WellGate FXO GateWay is power on. L1-L4 : Light on means the line is in use. Link : Light on means WellGate FXO GateWay is connected to the network correctly.
  • Page 9 WellGate 3804 User Manual 3806: Front panel: The LED light provides system message of WellGate3806. Power : Light on means WellGate3806 is power on. L1-L6 : Light on means the line is in use. Link : Light on means WellGate3806 is connected to the network correctly.
  • Page 10 WellGate FXO GateWay User Manual S/W version:x4fxo.116a 10 Base-T: RJ-45 Modular Jack Female connector with 10 Mbps Ethernet. PIN 1, 2: Transmit PIN 3, 6: Receive COM: RS232 console port (9-pin Male connector, as the same as the computer). Male connector (as the same as the PC)

  • Page 11: System Operating Procedure

    WellGate 3804 User Manual 9 PIN D-SUB MALE at the WellGate FXO GateWay Name Description  Receive Data  Transmit Data System Ground ─ L1 ~ L4: RJ-11 (PSTN or Extension Line of PBX) On / Off: Power switch on/off. 100 - 240 VAC: AC Power supply.
  • Page 12 WellGate FXO GateWay User Manual S/W version:x4fxo.116a START 2.1 System Requirement 2.2 Telephone Line Requirement 2.3 IP Environment Setting 2.4 Hyper Terminal Setting...

  • Page 13: System Requirement

    WellGate 3804 User Manual 2.1 System Requirement 1. One PC (a) Pentium 100 or above, 64 MB DRAM, Windows 98 or above. (b) Network card (RJ-45) & COM port 2. One standard RS-232 straight cable with two female connectors depended on the different model. 3.

  • Page 14: Ip Environment Setting

    WellGate FXO GateWay User Manual S/W version:x4fxo.116a 2.2 Telephone Line Requirement Two kinds of analog lines can be connected to RJ-11 of WellGate FXO GateWay. 1. PSTN (Public Switched Telephone Network, POTS) or 2. PABX (Private Automatic Branch Exchange) / PBX (Private Branch Exchange) extension line.

  • Page 15: Hyper Terminal Setting

    WellGate 3804 User Manual 2.4 Hyper Terminal Setting 1. Execute the Hyper Terminal program, then the following windows pop-up on the screen. (START – Program files – Accessories – Communication – Hyper Terminal) 2. Define a name such as ‘3804 Gateway’ for this new connection.
  • Page 16 WellGate FXO GateWay User Manual S/W version:x4fxo.116a 3. After pressing OK button, the next window popping up is necessary to connect choose COM Port. Note: Some connection failed is derived the PC COM Port. If user cannot open the com port, for example com 1, please try another com port, ex.com port 4.
  • Page 17 WellGate 3804 User Manual Press ‘OK’ button, and start to configure WellGate FXO GateWay.

  • Page 18: Initializing Wellgate Fxo Gateway

    WellGate FXO GateWay User Manual S/W version:x4fxo.116a Initializing WellGate FXO GateWay Setting 3.1 Gatekeeper Mode START (a) Configure WellGate FXO GateWay Password (b) Configure WellGate FXO GateWay IP Address (c) Gatekeeper Mode Settings (d) Save WellGate FXO GateWay Configuration & Reboot WellGate FXO GateWay...
  • Page 19 WellGate 3804 User Manual (a) Configure WellGate FXO GateWay Password It is important for the first time user to follow the operation procedure. 1. Power on the WellGate FXO GateWay and the sentence “Please wait while system is initializing…………S” is displayed. --------------------------------------------------------------------------------------------- Attached TCP/IP interface to cpm unit 0 Attaching interface lo0...done...
  • Page 20 WellGate FXO GateWay User Manual S/W version:x4fxo.116a login: 3. Login: when WellGate FXO GateWay is used for the first time, “root” is default login name without a password. 4. Password setting: type “passwd –set root ****” to define a password for “root”...
  • Page 21 WellGate 3804 User Manual An example is demonstrated below: --------------------------------------------------------------------------------------------------------- usr/config$ h323 – gk 10.2.2.2 – e164 – alias fxo Note: This is to set gatekeeper IP address as “10.2.2.2”, e.164 number as “1”, and alias name (h323ID) as “fxo”. (d) Save WellGate FXO GateWay Configuration &...

  • Page 22: Peer-To-Peer Mode

    WellGate FXO GateWay User Manual S/W version:x4fxo.116a 3.2 Peer-to-Peer Mode Peer-to-Peer Mode allows users to call other VoIP devices without using a gatekeeper. When in Peer-To-Peer mode, WellGate FXO GateWay will send SETUP message directly to the destination IP address once the dial is finished. Users have 2 methods of dial.

  • Page 23: Ehind Ip-Sharing

    WellGate 3804 User Manual 3.3 Behind IP-Sharing IP Sharing function The function is for user whose network environment is behind IP Sharing device. It is said WellGate FXO GateWay is connected to the IP Sharing device. An example such as ADSL network is in the following. ATU-R ADSL Modem WAN ①...

  • Page 24: Disconnect Tone Configuration

    WellGate FXO GateWay User Manual S/W version:x4fxo.116a 4. Disconnect Tone Configuration This application note is going to describe the procedures of configuring the disconnect tone on WellGate FXO GateWay in order to release LINE ports of WellGate FXO GateWay after PSTN/PBX caller party is hung up. 4.1 What is Disconnect Tone PSTN or IP Side...

  • Page 25: How To Configure Disconnect Tone On Wellgate Fxo Gateway Gateway

    WellGate 3804 User Manual 4.2 How to configure disconnect tone on WellGate FXO GateWay gateway WellGate FXO GateWay has a default setting of disconnect tone (Busy tone 1, Busy tone 2, reorder tone 1 and reorder tone 2 ). If the disconnect tone was recognized correctly, the LINE port from PSTN/PBX will be released in two seconds.

  • Page 26: Adjust Tone Table Parameters Manually

    WellGate FXO GateWay User Manual S/W version:x4fxo.116a 4.3 Adjust Tone Table parameters manually If the gateway still cannot release the LINE port in two seconds, try to adjust the frequency by 1 hz on tone table. For example, your analysis value is 620/480, take the following procedures.

  • Page 27: Command Lists

    WellGate 3804 User Manual 5. Command lists 5.1 [help] command Type help or man or ? to list all the available command. usr/config$ ? help help/man/? [command] quit quit/exit/close debug show debug message reboot reboot local machine flash clean configuration from flash rom commit commit flash rom data ifaddr...

  • Page 28: Debug] Command

    WellGate FXO GateWay User Manual S/W version:x4fxo.116a Note: It is recommended that type the “quit” command before you leave the console. If so, WellGate FXO GateWay will ask password again when next user connects to console port. 5.3 [debug] command Open debug message will show up specific information while WellGate FXO GateWay is in operation.

  • Page 29: Flash] Command

    WellGate 3804 User Manual 5.5 [flash] command This command will clean the configuration stored in the flash rom and reboot WellGate FXO GateWay in factory default setting. Parameter Usage: -clean clean all the user-defined value, and reboot WellGate FXO GateWay in factory default mode. Note: It is recommended that use “flash –clean”...
  • Page 30 (sysconf –cmcenter “IP address of management center”) Note: management center is optional software to help user can easily configure WellTech products, please contact your reseller to know more about it. -ipsharing Specify usage of an IP sharing device and specify IP address.

  • Page 31: Time] Command

    WellGate 3804 User Manual 5.8 [time] command When SNTP function of WellGate FXO GateWay is enabled and SNTP server can be found as well, type time command to show current network time. ------------------------------------------------------------------------------------------------- usr/config$ time Current time is THU JAN 01 05:29:23 1970 5.9 [ping] command Use ping to test whether a specific IP is reachable or not.
  • Page 32 WellGate FXO GateWay User Manual S/W version:x4fxo.116a ------- usr/config$ greetrd ================================================== Welcome to Voice Record/Analysis Mode -------------------------------------------------- 1.Greeting Voice Record. 2.Disconnect Tone Analysis. 3.exit. -------------------------------------------------- Please input function(1~3): 1 1.Greeting Voice Record. Please Dial-in "Line 1" and press "Enter" to start record!!! Press "Enter"...
  • Page 33 WellGate 3804 User Manual “busytone1”,”busytone2” ,“ reordertone1” , “reordertone2” (Please refer to tone command) . If WellGate FXO GateWay still can’t hang up call correctly, it could be tone cadence issue (on/off time). Please count on/off time and configure it into tone command.

  • Page 34: Pbook] Command

    WellGate FXO GateWay User Manual S/W version:x4fxo.116a 1.Greeting Voice Record. 2.Disconnect Tone Analysis. 3.exit. -------------------------------------------------- Please input function(1~3): 3 Are you sure to EXIT?!(y/n): y usr/config$ 5.11 [pbook] command Phone Book function allows users to define their own numbers, which mapping to real IP address.
  • Page 35 WellGate 3804 User Manual pbook -print 1 10 pbook -print 1 pbook -print pbook -add name Test ip 210.59.163.202 e164 1001 pbook -insert 3 name Test ip 210.59.163.202 e164 1001 pbook -delete 3 pbook -search ip 192.168.4.99 pbook -modify 3 name Test ip 210.59.163.202 e164 1001 Parameter Usages: -print print out current contents of Phone Book.

  • Page 36: Pppoe]

    WellGate FXO GateWay User Manual S/W version:x4fxo.116a with destination e.164 (phone number) “82265699”. Pleased be noted that “0” is eliminated from WellGate FXO GateWay itself. Note:1. Because of above characteristics, users have to take care of the number plan very well to avoid the numbering conflict. If users already defined “0” for specific trunk gateway, other terminal started with “0”...
  • Page 37 WellGate 3804 User Manual System information and configuration Usage: sysconf [-service type] [-plan digits] [-2nddial flag] [-keypad dtmf] [-ringdet method] [-callalive flag] [-port s1 s2 s3 s4 ] [-seizure mode] [-2nddial switch] [-drule [in_filter str1] [in_drop str2] [in_insert str3] [out_filter str4] [out_drop str5] [out_insert str6]] [-askpin f] [-pincode [set1 pin1] [set2 pin2] [set3 pin3] [set4 pin4]] sysconf -print -print...
  • Page 38 WellGate FXO GateWay User Manual S/W version:x4fxo.116a Note: Use character 'x' to delete the drule parameter. For line seizure 0: None, 1: UCD. For askpin: f=0: No, f=1: Yes. Direct in line feature should be used together with: $sysconf – 2nddial 0 (2nddila off) $h323 –...
  • Page 39 WellGate 3804 User Manual Note: In Direct In Line service, must set WellGate FXO GateWay sysconf –2nddial 0 2  HotLine/ LineToLine Service (this feature must be implemented in a pair of FXO products in P2P mode and set bureau –table command) HotLine Service provides Hot Line function, which connects directly to pre-defined destination.
  • Page 40 WellGate FXO GateWay User Manual S/W version:x4fxo.116a - 2nddial: This command is necessary for setting one time dial method use. While user would like to skip 2nddial process, WellGate FXO GateWay must close 2nddial and set as 0 (2nddial off). The default value is set as 1 (2nddial on).

  • Page 41: H323] Command

    WellGate 3804 User Manual -sendxcode: send access code after connection (1 = ON; 0 = OFF) -access: specify access codes (per port basis) . Note: 1. This feature can only implement with LineToLine service. Please refer to –service above. 2. This function can help users to restrict callers to dial particular numbers from IP side to PSTN side.
  • Page 42 WellGate FXO GateWay User Manual S/W version:x4fxo.116a -range Dynamically allocated port range (1024~65535). -respto Max waiting time for 1st response to a new call (1~200). -connto Max waiting time for call establishment after receiving 1st response of a new call (1~20000). Note: H.245 port configuration is not available now.

  • Page 43: Gk] Command

    1st response of a new call (1~20000). 5.15 [gk] command This command is to configure embedded simple gatekeeper related parameters. If user doesn’t have a gatekeeper or WellTech Call Manager, WellGate FXO GateWay provides a simple embedded gatekeeper for up to 10 endpoints.

  • Page 44: Voice] Command

    WellGate FXO GateWay User Manual S/W version:x4fxo.116a -enable Enable simple gatekeeper -ttl Set TTL value -add Add dynamic endpoint (h323 ID, E164, IP, port, type) -delete Delete dynamic endpoint -security enable Enable security check -security disable Disable security check -security add Add security record -security delete Delete security record...
  • Page 45 WellGate 3804 User Manual ------------------------------------------------------------------------------------------------ usr/config$ voice Voice codec setting information and configuration Usage: voice [-send [G723 ms] [G711A ms] [G711U ms] [G729A ms] ] [-volume [voice level] [input level] [dtmf level]] [-nscng G723 used] [-echo used] [-mindelay t1] [-maxdelay t2] [-optfactor f] voice -print voice -priority [G723] [G711A] [G711U] [G729A] -print...

  • Page 46: Tos] Command

    WellGate FXO GateWay User Manual S/W version:x4fxo.116a parameter determines the listed sequence in h.245 TCS message. The codec listed in left side has the highest priority when both parties determining final codec. -volume There are three adjustable value. voice volume stands for volume, which can be heard from WellGate FXO GateWay side;...

  • Page 47: Tone] Command

    WellGate 3804 User Manual 6 internet control. 7 network control. [-sigdelay]|[-rtpdelay]|[-rtcpdelay] 0 normal delay. 1 low delay. [-sigthruput]|[-rtpthruput]|[-rtcpthruput] 0 normal throughput. 1 high throughput. [-sigreliab]|[-rtpreliab]|[-rtcpreliab] 0 normal reliability. 1 high reliability. Example: tos -rtptype 7 -rtpdelay 0 -rtpthruput 0 -rtpreliab 0 Parameter Usages: -print : display current TOS values configurations.

  • Page 48: Support] Command

    WellGate FXO GateWay User Manual S/W version:x4fxo.116a usr/config$ tone Setup of call progress tones Usage: tone -toneX LowFreq HighFreq LowFreqLevel HighFreqLevel TOn1 TOff1 TOn2 TOff2 tone -print Note: toneX has the following possibility: busy1 busy2 reorder1 reorder2 ringtone1 ringtone2 dialtone Example: tone -busy1 400 0 8 0 50 50 0 0 tone -dialtone 400 0 19 0 25 25 0 0...

  • Page 49: Group] Command

    WellGate 3804 User Manual Start function can shorten the connection time if the opposite party also support FastStart. -tunnel to switch ON/OFF (1 = ON; 0 = OFF) H.245 tunneling function. If the function is ON, WellGate FXO GateWay will send H.245 (Call Control messages) via H.225’s (Call Signal messages) link.

  • Page 50: Bureau] Command

    WellGate FXO GateWay User Manual S/W version:x4fxo.116a group -enable group -disable group -number 2 -pattern 3 3 -e164 01 02 group -pattern 3 1 -e164 100 200 group -e164 11 22 Parameter Usages: - print : display current grouping information - enable : enable grouping function - disable : disable grouping function - number : set how many groups will be divided...
  • Page 51 WellGate 3804 User Manual Note: Hotline feature should be used together with: $sysconf -service 2 (HotLine service) $sysconf -2nddial 0 (2nddial off) $h323 -mode 1 (peer-to-peer mode) Line To Line feature should be used together with: $sysconf -service 2 (HotLine service/Line To Line ) $sysconf -2nddial 1 (2nddial on) $h323 -mode...

  • Page 52: Prefix] Command

    WellGate FXO GateWay User Manual S/W version:x4fxo.116a If user set bureau –table 1 192.168.4.69 1 in LineToLine service, after user dial in WellGate FXO GateWay port 1 , WellGate FXO GateWay will direct dial to 192.168.4.69 port 1,user will hear dial tone, then user can dial out No. to PSTN side.
  • Page 53 WellGate 3804 User Manual ROM files updating commands Usage: rom [-app] [-dsptest] [-dspcore] [-dspapp] [-rbpcm] [-htpcm] [-greeting] -s TFTP/FTPserver ip -f filename rom [-method mode] [-ftp username password] rom -print -print show versions of rom files. (optional) -app update main application code(optional) -boot update main boot code(optional) -boot2m...

  • Page 54: Passwd] Command

    WellGate FXO GateWay User Manual S/W version:x4fxo.116a ------------------------------------------------------------------------------------------------- usr/config$ setmac - enter mac address - the mac address is 00 01 a8 00 0x xx - if mac address is correct, please press 'y' to setup configuration, else press 'n' to continue -greeting The greeting file can be updated by users.
  • Page 55 WellGate 3804 User Manual Note: <login name> can be “root” or “administrator” only. “root” and “administrator” have the same authorization, except3 commands that can be executed by “root” only – “passwd –set root”, “rom –boot”, and “flash –clean”...

  • Page 56: Upgrade The Wellgate Fxo Gateway

    WellGate FXO GateWay User Manual S/W version:x4fxo.116a 6. Upgrade the WellGate FXO GateWay WellGate FXO GateWay supports remote download via TFTP for updating the new rom file. Regarding new version release, please contact local distributor for more information. TFTP/FTP server It is necessary to prepare the TFTP/FTP server program on the host PC as TFTP/FTP server.
  • Page 57 WellGate 3804 User Manual kb/s -askpin update ASKPIN sound file. This is the greeting sound that when asking for pincode. to specify TFTP server’s IP address when upgrading ROM files. to specify the target file name, which will replace the old one. -method to decide using TFTP or FTP as file transfer server.

  • Page 58: Appendix: Web Configuration

    WellGate FXO GateWay User Manual S/W version:x4fxo.116a Appendix: Web configuration Web management simple user guide The initial version for HTTPD web management interface provides user to configure easily rather than command operating method through RS-232 / TELNET. The configuration function and step is similar with the way through command line. Basically this version is not the finalized version for web interface.
  • Page 59 If the WAN IP Address of IP Sharing Server router is not a fixed one, it is not necessary to input any values. If behind the dynamic WAN IP Address situation please configure as GK mode and select Welltech Call Manager as proxy server.
  • Page 60 WellGate FXO GateWay User Manual S/W version:x4fxo.116a...
  • Page 61 WellGate 3804 User Manual H323 Information  Mode: Select GK mode or Peer-to-Peer mode  Gatekeeper IP Address: Set Gatekeeper IP Address  Gateway Type: Set Register Type to GK (Gateway / Terminal) Registered Prefix: Set Prefix Number as E.164 number ...
  • Page 62 WellGate FXO GateWay User Manual S/W version:x4fxo.116a Voice Setting (For Advanced User)  Frame Size: It got wrong order with “Codec Priority”. Select the Codec Priority. (For Advanced User)  Codec Priority: It got wrong order with “Frame Size”. Select the packet size in sending process.
  • Page 63 WellGate 3804 User Manual...
  • Page 64 WellGate FXO GateWay User Manual S/W version:x4fxo.116a Phone Pattern (For Advanced User)  Busy Tone:  Reorder Tone:  Ring Tone:  Dial Tone:.
  • Page 65 WellGate 3804 User Manual Support Functions (Both side must support)  T.38: Enable for T.38 FAX  Fast Start: Enable to do Fast Start  H.245 Tunneling: Enable to open H.245 Tunneling...
  • Page 66 WellGate FXO GateWay User Manual S/W version:x4fxo.116a Phone Book (For Peer-to-Peer mode only) Input the Name, IP Address and E.164 No. for the destination device. Please Note: The E.164 No. will be carried together to the destination side. It is said if the destination side is requested to match its E.164 No.
  • Page 67 WellGate 3804 User Manual Type Of Service Adjust the parameter in IP Header for router identity purpose. If the version has PPPoE function, ToS is not available to do any configuration.
  • Page 68 WellGate FXO GateWay User Manual S/W version:x4fxo.116a Hot Lines Select HOST Port and set Destination Address. The Remote Number is subject to the Destination’s configuration.
  • Page 69 WellGate 3804 User Manual Password First select login name as root or administrator, then enter current password , new password and confirm new password again.
  • Page 70 WellGate FXO GateWay User Manual S/W version:x4fxo.116a ROM Upgrade  TFTP Server IP Address: Set TFTP server IP address  Target File name: Set file name prepared to upgrade  Method: Select download method as TFTP or FTP  FTP Server IP Address: Set FTP server IP address ...
  • Page 71 WellGate 3804 User Manual flash Clean Press CLEAN will clean all configurations of Gateways and reset to factory default value. Please be noted: Once execute this function, user must re-configure all other commands except IP Address. Commit Data After configuration, user has to commit data then reboot machine. It is an important step after every configuration.
  • Page 72 WellGate FXO GateWay User Manual S/W version:x4fxo.116a...
  • Page 73 WellGate 3804 User Manual Reboot System After commit configuration, user has to REBOOT device. It is an important step after every configuration.

This manual is also suitable for:

Fxo gateway h.323 3804 - version 116cFxo gateway h.323 3806 - version 116c3802 fxo3804 fxo3806 fxo

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