WELLTECH 2540 FXO User Manual
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WELLTECH 2540 FXO User Manual

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Welltech 2540 FXO
Gateway User Guide
Version: 2.09a
Date: 2014/03

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  • Page 1 Welltech 2540 FXO Gateway User Guide Version: 2.09a Date: 2014/03...

  • Page 2: Table Of Contents

    Contents CH1 Introduction ................... 4 1-1 Physical Interface ................4 1-2 IP Network connection ..............4 1-3 Environmental ................5 1-4 Front Panel: LED Indicators ............5 1-5 Rear Panel: LED Indicators ............6 1-6 QUICK SETUP ................7 CH2 Device Settings................12 2-1 Network Configuration ..............
  • Page 3 CH5 VOIP Advance ................37 5-1 SIP ....................37 5-2 Audio ....................40 5-3 Ring ....................41 CH6 Dialing Plan................. 42 6-1 General.................... 42 6-2 Dialing Rule ..................43 6-3 Digit Manipulation ................. 44 6-4 Phone Book..................45 CH7 FXO Setting ................. 46 7-1 FXO line ..................

  • Page 4: Ch1 Introduction

    Welltech 2540 CH1 Introduction 2540 Telephony Gateway The Welltech 2540 is a 4 ports FXO (WellGate 2540) VoIP gateway which includes 1-WAN/1-LAN (management port) 10/100 base-T network environment. Field-proven quality of Voice communication and Fax transmission over IP broadband access network to makes WellGate 2540 to be an excellent solution for various VoIP applications.

  • Page 5: Environmental

    PPPoE DNS Client TCP/UDP (RFC 793/768) RTP/RTCP (RFC 1889/1890) IPV4 ICMP (RFC 792)/IPV6 ICMP (RFC 4443) TFTP Client VOIP VLAN Support (802.1q/802.1p) HTTP/HTTPS Server QoS Support Support IPV4 only, IPV6 only or dual stack mode 1-3 Environmental Actual Dimension: 35 × 242 × 160 mm (Desktop) ...

  • Page 6: Rear Panel: Led Indicators

    Description Power When the power adapter is connected, the LED will light up green. Status When system is startup successfully, the LED will light up green. Proxy When the gateway is registered successfully to a Proxy, this will light up green. This will light up green when the gateway’s WAN port is physically connected to the public internet.

  • Page 7: Quick Setup

    Web Browser such as FireFox to configure. Login : Setp1: Setup the administrative PC’s IP address to be same as Welltech 2540 and connect the Ethernet cable into WAN or LAN port. Start IE6.0 (or later version) to navigate Welltech 2540 web management system by typing the default URL which is http://192.168.123.123...
  • Page 8 Figure 1-6-1 web access Step 2: After login, the screen shows the Home page of Welltech 2540. (See figure 1-6-2 Network configure-1) Figure 1-6-2 Network configure-1 Change Default IP Network: Step 3: After successfully logon to the system, we need to change the network configuration.
  • Page 9 clicking Apply button as fig (See Figure 1-6-3 Network configure-2). Note: If Gateway WAN port are setting in the 10.x.x.x segment, please make sure that you also change the LAN port to other segment such as 192.168.x.x Figure 1-6-3 Network configure-2 Change Default Time setting: Step 4: When re-logon to the new IP address, the next is to setup the system time zone.
  • Page 10 Apply the change by clicking Apply button. (See Figure 1-6-5 SIP Trunk) Figure 1-6-5 SIP Trunk Soft Reset Welltech 2540: Step 6: After modify basic setting. It is required to reset Welltech 2540. Click Maintenance > Maintenance > Quick-Reset or Reboot to take effect.
  • Page 11 1. For PSTN incoming call, the caller will hear a dial tone. Then the caller can dial a VOIP number and it will use the setup SIP Trunk 1 to make SIP call out. (2 stage dialing) 2. For VOIP incoming call, Welltech 2540 will off hook a FXO port and dial to PSTN.

  • Page 12: Ch2 Device Settings

    CH2 Device Settings From this setting category, all devices related parameters can be found here. 2-1 Network Configuration > Network Figure 2-1 network setting Parameter Description: Setting:  IP Support: IP stack to be supported (IPV6 and IPV4 or IPV6 or IPV4 only) WAN Setting: Network Type: support “Fixed IP”;”DHCP”;”PPPOE”...
  • Page 13  VOIP VLAN: Enable VOIP VLAN or not. When enable VOIP VLAN, the WAN port can be only accessed by VLAN. If it is required to manage the WellGate 2540, Administrator can use LAN port instead.  VOIP VLAN ID(2-4096): VLAN ID Used Note: the default WAN IP address is 10.1.1.3.

  • Page 14: Device Time Setting

    2-2 Device Time Setting Welltech 2540 support SNTP with time zone and daylight saving. Device Setting > Time Figure 2-2 Time setting Parameter Description: Current Time: display time of now (display only)  NTP Time Server SNTP time server ...

  • Page 15: Device Advance Setting

    2-3 Device Advance Setting > Advance Figure 2-3 Advance setting Parameter Description:  HTTP Service: The Administrator Web service port (the default is 80)  HTTPS Service: The https web service port (the default is 443)  Telnet Service: The telnet service port (the default is 23) ...

  • Page 16: User Login Setting

     User: The user access right which only allows to setting some user related features.  User ID: Login User ID  Password: Login Password  Confirm Password: Confirm new password again  Language: The web page language used when the account login. To add a customized local language, please contact Welltech.

  • Page 17: Debug Settings

    2-5 Debug Settings Welltech 2540 provides the real time debug to syslog or through telnet interface. It generates the debug information based on debug level and modules. Since the generating debug will consume system resource, it is recommended to turn on only for necessary and under Welltech FAE’s instruction.

  • Page 18: Event Notice

    2-6 Event Notice Welltech 2540 can send Syslog Event Notice when it had the following cases: 1. Register Failure or re-registered 2. FXO RJ-11 cable was plugged or unplug 3. Ethernet reconnected 4. System started Figure 2-6 Event notice setting ...

  • Page 19: Auto Provisioning

    2-7 Auto Provisioning The Welltech 2540 can be provisioned by WellEMS 9510 for large deployment. Please contact Welltech for availabilities. >Provisioning Figure 2-7-1 Provisioning Select 9510: Figure 2-7-2 Provisioning type of 9510 Parameter Description: (This function is not available yet for WellEMS 9510) ...
  • Page 20 Disable: disable encryption function. Welltech encryption: Enable Welltech proprietary encryption for SIP signaling and RTP. It is required a Welltech SIP proxy server (WS6500 or SIPPBX 6200) to work with this feature. When enable it, you can hide your VOIP traffic from ISP’s monitor.

  • Page 21: Snmp

    2-8 SNMP Figure 2-8 SNMP SNMP Agent:  SNMP Agent: Enable SNMP or not.  Read Only Community Name: The community name to read through SNMP protocol  Read Write Community Name: The community name to read and write through SNMP protocol. ...

  • Page 22: Ch3 Nat Setting

    CH3 NAT Setting The WellGate 2540 can support NAT, 2 ethernet leg (gw) or bridge mode. Here are the settings for NAT related service. 3-1 DHCP Ser. (DHCP server) Figure 3-1 DHCP server  DHCP Server: Enable DHCP server or not. ...

  • Page 23: Upnp (Universal Plug And Play Server)

    3-2 UPNP (universal plug and play server) Figure 3-2 UPnP  UPNP IGD: Enable UPNP server or not. 3-3 Bandwidth (Bandwidth Control) By using bandwidth control feature, the user can manage the traffic based on their needs. Figure 3-3-1 Bandwidth control Bandwidth Control: ...
  • Page 24 kbps). 0 indicates no limitation.  Upload Bandwidth: specify total bandwidth for upload (unit: kbps). 0 indicates no limitation. Maximum Bandwidth and Reserved Bandwidth:  Setup Method: bandwidth control method, percentage or specify the required bandwidth percentage : total bandwidth ...
  • Page 25 In order to set which target is belonged to which priority, the following is the setting method for target’s priority. IP Target Figure 3-3-4 IP Target 1 Figure 3-3-5 IP Target 2  Priority: Priority value for the target  Type: The target type is set to IP ...
  • Page 26 Port Target Figure 3-3-6 Port Target  Priority: Priority value for the target  Type: The target type is set to port number  Configure Type: unique port number or a range of port number Unique:  Port: the port number to be added ...

  • Page 27: Url Filter

    DSCP target Figure 3-3-8 DSCP Target  Priority: Priority value for the target  Type: DSCP value  DSCP: The DSCP will be mapped to the priority The WellGate 2540 support firewall features as below. 3-4 URL Filter Figure 3-4 URL Filter ...

  • Page 28: Ip Filter

    3-5 IP Filter Figure 3-5 IP Filter IP Filter: The specified IP address to be blocked  Local IP address: The LAN side IP address to be forwarded  Protocol: TCP, UDP or both are used for port forward  3-6 MAC Filter Figure 3-6 MAC Filter MAC Filter: The MAC address to be blocked...

  • Page 29: App Filter

    3-7 APP Filter Figure 3-7 App Filter APP Filter: application to be blocked  3-8 Port Filter Figure 3-8 Port Filter Port Filter: enable port Filter or not.  Port Range: Starting and stopping port to be forward. If you are ...

  • Page 30: Port Fwd

    3-9 Port Fwd The WellGate 2540 support port forward feature as below Figure 3-9 Port Fwd  Port Fwd: enable port forward feature or not  Port Range: Starting and stopping port to be forward. If you are using only 1 port, please set the starting equal to stopping port. ...

  • Page 31: Ch4 Voip Setting

     PRACK: Enable provisioning ACK or not (RFC 3262) - None: Disable PARCK - Supported: When select this mode, 100rel will be added to the support list. It indicates Welltech 2540 can support the PRACK but not mandatory. - Require: PRACK is mandatory required.
  • Page 32  Accept Proxy Only: Only accept the call coming from the SIP proxy. Not accept peer to peer call at this mode...

  • Page 33: Audio

    4-2 Audio Figure 4-2 Audio setting  Codec 1~5: The preferred codec priority  G.711u Payload Size: G.711 u-Law payload size  G.711a Payload Size: G.711 A-law payload size  G.729 Payload Size: G.729A payload size  G.723.1 Payload Size: G.723.1 payload size ...
  • Page 34  Silence Suppression: Enable: Start the voice activity (silence) detection when detect silence for 60 seconds, it will hang up the call. (For FXO use) Disable: Send silence packet as normal voice packet (no silence detection)  RTP Basic Port: The RTP starting port. Each channel will be add additional 10.

  • Page 35: Tone

    For those countries are not showed in the list, please select a closed country and edit to match your country. You can send an email with the tone definition to Welltech if you would like to put your country into the list. Note:...

  • Page 36: Nat Traversal

    4-4 NAT Traversal The WellGate 2540 support the following NAT traversal methods Figure 4-4 NAT Traversal  NAT Traversal: Disable: Disable NAT traversal features  STUN (Type 1,2): Enable STUN for NAT traversal. Since  STUN can be used only for type 1 and type 2 NAT server, it is recommended to use this option.

  • Page 37: Ch5 Voip Advance

    CH5 VOIP Advance 5-1 SIP Figure 5-1 SIP Parameter Description:  SIP Hold Type: SIP on hold message sending method. - Send Only: Set the SDP media to sendonly when send an on-hold SIP message. - 0.0.0.0: Set the SDP connection to 0.0.0.0 when send an on-hold SIP message.
  • Page 38 that start at T1 seconds and doubles after every retransmission. A Client General transaction retransmits requests at an interval that starts at T1 and doubles until it reaches T2. (Default Value: 500ms)  SIP T2 (msec): Determines the maximum retransmission interval as defined in RFC3261.
  • Page 39 Welltech encryption: Enable Welltech proprietary encryption for  SIP signaling and RTP. It is required a Welltech SIP proxy server (WS6500 or SIPPBX 6200) to work with this feature. When enable it, you can hide your VOIP traffic from ISP’s monitor.

  • Page 40: Audio

     Max Echo Tail Length (G.168): Enable the echo cancellation feature. The default setting is “128ms”.  Jitter Opt. Factor: Jitter buffer dynamic factor for optimize. Please set to 7 unless under Welltech’s instruction to change.  Impedance: selected analog phone’s impedance. (for FXS port use)

  • Page 41: Ring

    5-3 Ring When you connect WellGate 2540 FXO gateway Lines to local PABX’s extension or PSTN switch, please configure proper Ring Cadence (Ring ON time and Ring OFF time) according to the PABX or PSTN ring Cadence specification. Without configuring Ring Cadence to FXO gateway properly according to PABX or PSTN Ring Cadence, FXO may detect Ring signal in a strange behavior and cause abnormal operation.

  • Page 42: Ch6 Dialing Plan

     End of Digit: The assigned key will be tread as end of dial.  Retrieve Number: it will forced to get back line, if used Welltech 2540 make transfer to other devices but the devices no answer and into voice mail,You can press the code forced to get back line.

  • Page 43: Dialing Rule

    6-2 Dialing Rule Figure 6-2 Dialing Rule setting Dialing rule is used to speed up the dialing procedure. Some user don’t like to use the end of dialing digit such as “#”, the administrator can use dialing rule instead. The longest prefix will be matched first. Dialed Prefix: The prefix to be matched ...

  • Page 44: Digit Manipulation

    6-3 Digit Manipulation The Digit Manipulation will be processed based on prefix and DM group after the DNIS is determined. Figure 6-3 Digit Manipulation setting  DM Group: Different DM group have different case to be used. FXO: This DM group is used for FXO 2 stage dialing. After the ...

  • Page 45: Phone Book

    8862123456 8800223456 8862123456 8862123456002 8862123456 83456 Note: The DM Group 1~4 can have the feature to delay the dialing by added a “p” into the replace value. It might be useful, if you want to wait for a while and dial the second part of DTMF for calling out. Each “p” represents 1 seconds delay.

  • Page 46: Ch7 Fxo Setting

    CH7 FXO Setting The FXO Setting contains the FXO related parameters. Figure 7-0 FXO setting  Line ID: FXO line (L1 to L4)  State: The line is active or not  TEL No: The reference telephone number (e.g. PSTN TEL of line) ...

  • Page 47: Fxo Line

     Polarity Reversal Detection: When enable the Polarity Reversal Detection; the Welltech 2540 will use the polarity reversal signal as the answer signal for FXO outgoing call. When disable the polarity Reversal Detection, the Welltech 2540 will use Dialing Answer Delay Time for answering the SIP call.
  • Page 48 0 db)  Dialing Answer Delay Time (sec): When the polarity reversal detection is disabled, Welltech 2540 will answer the call after this time out without answer supervision. After the DTMF dialing, Welltech 2540 will send 183 with SDP to enable the voice path for VOIP side.

  • Page 49: Ch8 Sip Trunk

    CH8 SIP Trunk The administrator needs to set the SIP trunk for VOIP outgoing call and incoming call. There are up to 4 SIP trunk can be used for whole system. Figure 8-0 SIP Trunk page  Trunk ID: SIP trunk ID 1 to 4 ...

  • Page 50: Create Sip Trunk

    Figure 8-1 SIP Trunk page  Trunk ID: SIP trunk ID 1-4  Register Type: Whether this account need register or not Register: When it is set to register, Welltech 2540 will send  REGISTER message to SIP proxy server for registration.
  • Page 51 SIP FROM header’s URL will be FXO_Tel_NO@local_IP_address. The following guideline could be used for most of case: 1. If the Welltech 2540 in SIP proxy is handled as a gateway, please set the display name and User Id should be set to “PSTN caller ID”.

  • Page 52: Ch9 Route Plan

    CH9 Route Plan The core of Welltech 2540 is the routing policy. The policy is based on incoming call type/target, length and prefix to determinate the outgoing call process. For VOIP incoming call, it can send to FXO interface and vice versa.

  • Page 53: Create Route Plan

    9-1 Create Route Plan Click Route Plan and Click new to create a new routing policy. Figure 9-1 Route Plan setting  Incoming Call Type: Incoming call type VOIP: The incoming SIP call type  FXO: The PSTN incoming call type ...
  • Page 54 basis. This is the recommended method.  Routing List: The routing target list will be used for this route.   DM Group: Select DM group 1 to 4 in case it requires an DM (for example remove the prefix) before to make the call. Create Route Plan>Backup Route ...

  • Page 55: Ch10 Status

    10-1 Device States See the figure 10-0 Device Status  Model: The model number  MAC-Address: The MAC address of Welltech 2540  Network Type: The Network Interface Type Settings  IP-Address: IP address is using  IPV6 IP-address: display IPV6 address...

  • Page 56: Line States

    10-2 Line States This page shows the each line’s current status. Figure 10-2 Line Status  Line: L1 to L4  Call State: The Line status for this line  Refresh Interval (second): The time to refresh the status...

  • Page 57: Sip Trunk States

    10-3 SIP Trunk States Figure 10-3 SIP Trunk Status  Account: SIP trunk account  Registered: The SIP trunk register status  Concurrent Call: The concurrent calls are used for this SIP trunk  Refresh Interval (second): The time to refresh the status...

  • Page 58: Ch11 Maintenance

    CH11 Maintenance Welltech 2540 can be managed by this management page for upgrading firmware or reset. Figure 11-0 Maintenance  Backup: Backup the system settings for restoring purpose  Restore (*.ini): Restoring the backup setting back to Welltech 2540  Restore (*.cfg): Restoring the automatic provisioning file back to Welltech 2540 ...

  • Page 59: Firmware Update

    11-1 Firmware Update This maintenance page provides the firmware upgrade features. Figure 11-1 firmware update  Firmware Update: Upgrade the new firmware through web page CH12 Logout Click the Logout item to logout web page.

  • Page 60: Appendix A --- System Recovery

    If you cannot login to the web page through 192.168.123.123. Open a command line windows and type “telnet 192.168.123.123”. If you can see the following display, go to the next step. Otherwise, please contact Welltech FAE for RMA (Repair). Prepare a TFTP server for firmware download as follows download tftp server http://www.welltech.com/support/voip/TFTP/TFTP_Server.zip...
  • Page 61 download the firmware into tftp data directory In the telnet terminal, do the following command 1. __dmctw 2. cd /config_fs 3. rm -f wg25*.bin 4. tftp –g –r wg25.1.0.bin 192.168.123.111...
  • Page 62 4. copy firmware successfully 5. reboot Check whether the system was recovered or not...

  • Page 63: Appendix B --- Http Auto Provisioning

    Appendix B --- HTTP auto provisioning Get the http provisioning packet from Welltech and start the provisioning as follows: Step 1: build mac list for mass configuration file generation For FXO> The Welltech 2540 MAC.csv contains most frequently changed parameters as...
  • Page 64 Put the “*.cfg” file into http or ftp directory. Set the provisioning settings in WellGate 2540 and reboot to test it. You can use the hfs for http file server. It can be download from http://www.rejetto.com/hfs/. Note: please link it to download provision file. More information please refers “wg2540 Parameter.txt”. http://www.welltech.com/support/voip2/SIP%20series/FXSO%20series/25x x/provision/2540/2540_Provision.zip...

  • Page 65: Peer To Peer Mode With Hotline By Port To Port Application

    Appendix C--- WellGate 2504 (4-FXS) and WellGate 2540(4-FXO) in peer to peer mode with hotline by port to port application. Purpose This paper is going to describe how to configure FXO to FXS in peer to peer mode with hotline function to link from one desire port at FXO via SIP IP link to remote FXS desire port.
  • Page 66 HOT LINE TEL field to 1001 which is WellGate 2540 FXO port 1 number. This command let FXS port #1 point to remote FXO port #1 directly. Continue to configure FXS port number 2 to 4 as following example at Modify Line Setting web page.
  • Page 67 (This command let FXS port #2 point to remote FXO port #2 directly.) Enter HOT LINE TEL field to 1003 which is WellGate 2540 FXO port 3 number. (This command let FXS port #3 point to remote FXO port #3 directly.) Enter HOT LINE TEL field to 1004 which is WellGate 2540 FXO port 4 number.
  • Page 68 Figure 3. Figure 4. Step 5: set the SIP Proxy information on FXS Setting SIP Proxy. See Figure 5. For example: Set the SIP Proxy Server’s IP address at 192.168.23.23, Proxy port number at 8080 and Outbound Proxy server port number at 8080 as well which were FXO’s IP address and SIP port number.
  • Page 69 Figure 5. Step 6: set the SIP Trunk information on SIP Trunk. See Figure 6. For example: Set the SIP Proxy Server’s IP address at 192.168.23.23, Proxy port number at 8080 and Outbound Proxy server port number at 8080 as well which were FXO’s IP address and SIP port number.
  • Page 70 WellGate 2540 (FXO Gateway) configuration Step 1: set static IP address to WellGate 2540 FXO gateway’s WAN port as following picture. See Figure 8. For example: Set static IP address 192.168.23.23 on Device Setting Network of WellGate 2540 WEB page.
  • Page 71 Figure 8. Figure 9. Step 4: Set the SIP Trunk information to WellGate 2540 by going to SIP Trunk  Modify SIP Trunk webpage. See Figure 10. 1. Select Register Type to register and key in the Proxy Server IP address at 192.168.18.201 and port 8080 which are remote FXS Gateway’s IP address and SIP port number.
  • Page 72 TEL No : 2001 User ID : 2001 User password: 2001 Display Name: 2001 3. Select “2 Stage Dialing” at “DNIS is Register TEL” webpage. When user picks up the handset from FXS port #1 of WellGate 2504, you should hear Dial Tone from PABX extension 201 which was connected to FXO Line #1.
  • Page 73 Figure 11. Configure incoming Ring Cadence to FXO Gateway When you connect WellGate 2540 FXO gateway Lines to local PABX’s extension or PSTN switch, please go to WellGate 2540 webpage setting at VOIP Advance  Ring to configure proper Ring Cadence ( Ring ON time and Ring...
  • Page 74 Wellgate 2540 FXO gateway is the same as PABX extension or local PSTN switch which WellGate 2540 FXO Line ports have connected. If you don’t know what Caller ID mode you need to configure at FXO gateway, please consult to PABX suppliers or PSTN local switch technician to support you.
  • Page 75 Caller ID function should be able to detect Caller ID signal correctly. b. SIP Display Name : See Figure 10 and Figure 11 of SIP Trunk number. At this example, they are number is 2001. FXO TEL NO. : See Figure 10 to configure TEL NO from FXO Setting FXO Line Modify Line Setting ...
  • Page 76 Figure 15. FXO Telephone Number. Step 3: Enable Caller ID generation at WellGate 2504 FXS gateway. See Figure 16. Go to FXS Setting  FXS Line  Caller ID Mode to select Transparent enable Caller ID generation. After enable this command, analog telephone set is able to display Caller ID either FXS phone number (at this example, they are...
  • Page 77 Figure 16. Caller ID feature enable. Figure 17. Select Caller ID Mode.
  • Page 78 Figure 18. Three options of Caller ID Mode. Release FXO Line from PSTN or PABX extension after call was dropped. FXO analog interface detect disconnect tone which was sent from PABX extension or PSTN line to release tip/ring phone wire. In other word, the FXO line can only drop call after detect an effective disconnect tone.
  • Page 79 feature. Once calling user drop this call, PSTN or PABX may drop Loop Current signal for about 300 msec (default setting) to inform FXO interface. To detect Loop current drop duration can be changed. Go to FXS Setting  Others  Current Drop Time.

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