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WELLTECH FXO GATEWAY H.323 3802 - VERSION 117 Manual

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  • Page 2 Ltd. No representation of warranties for fitness for any purpose other than what is specifically mentioned in this guide is made either by Welltech Computer Co., Ltd. or its agents. Welltech Computer Co., Ltd. reserves the right to revise this publication and make changes without obligation to notify any person of such revisions or changes.

  • Page 3: Table Of Contents

    WellGate 3804 User Manual Table of Contents 1. INTRODUCTION ............................4 1.1 F ......................... 5 EATURES AND SPECIFICATION 1.2 A ............................7 PPEARANCE 3802: ................................ 7 3804: ................................ 8 3806: ................................ 9 2. SYSTEM OPERATING PROCEDURE....................11 2.1 S ......................... 13 YSTEM EQUIREMENT 2.2 T...

  • Page 4: Introduction

    WellGate FXO GateWay User Manual S/W version:x4fxo.117 1. Introduction The WellGate FXO gateway provides voice/fax service over IP network with H.323 v3 protocol. By connecting to your existing ADSL or cable modem service, which allows the use of a single, network for voice and fax services with consequent saving in network infrastructure and greatly reduced telephone charges.

  • Page 5: Features And Specification

    WellGate 3804 User Manual 1.1 Features and specification General Features ITU-T H.323 v3 compliance Automatically Gatekeeper Discovery Peer-to-Peer mode (non-Gatekeeper) Support auto-attendant (2nddial Tone / Voice greeting) Dimensions : 221mm(W)*42mm(H)*217mm(L) Line hunting 2(3802)/4(3804)/6(3806) RJ-11 FXO ports E.164 (Telephone Number Plan) DTMF dialing DTMF detection/generation TFTP software upgrade...
  • Page 6 WellGate FXO GateWay User Manual S/W version:x4fxo.117 Console port: RS-232C port TELNET HTTP Brower (e.g. Internet Explorer)

  • Page 7: Appearance

    WellGate 3804 User Manual 1.2 Appearance 3802: Front panel: The LED light provides system message of WellGate3802. Power : Light on means WellGate3802 is power on. L1-L2 : Light on means the line is in use. Link : Light on means WellGate3802 is connected to the network correctly.
  • Page 8 WellGate FXO GateWay User Manual S/W version:x4fxo.117 3804: Front panel: The LED light provides system message of WellGate FXO GateWay. Power : Light on means WellGate FXO GateWay is power on. L1-L4 : Light on means the line is in use. Link : Light on means WellGate FXO GateWay is connected to the network correctly.
  • Page 9 WellGate 3804 User Manual 3806: Front panel: The LED light provides system message of WellGate3806. Power : Light on means WellGate3806 is power on. L1-L6 : Light on means the line is in use. Link : Light on means WellGate3806 is connected to the network correctly.
  • Page 10 WellGate FXO GateWay User Manual S/W version:x4fxo.117 10 Base-T: RJ-45 Modular Jack Female connector with 10 Mbps Ethernet. PIN 1, 2: Transmit PIN 3, 6: Receive COM: RS232 console port (9-pin Male connector, as the same as the computer). Male connector (as the same as the PC)

  • Page 11: System Operating Procedure

    WellGate 3804 User Manual 9 PIN D-SUB MALE at the WellGate FXO GateWay Name Description  Receive Data  Transmit Data System Ground ─ L1 ~ L4: RJ-11 (PSTN or Extension Line of PBX) On / Off: Power switch on/off. 100 - 240 VAC: AC Power supply.
  • Page 12 WellGate FXO GateWay User Manual S/W version:x4fxo.117 START 2.1 System Requirement 2.2 Telephone Line Requirement 2.3 IP Environment Setting 2.4 Hyper Terminal Setting...

  • Page 13: System Requirement

    WellGate 3804 User Manual 2.1 System Requirement 1. One PC (a) Pentium 100 or above, 64 MB DRAM, Windows 98 or above. (b) Network card (RJ-45) & COM port 2. One standard RS-232 straight cable with two female connectors depended on the different model. 3.

  • Page 14: Ip Environment Setting

    WellGate FXO GateWay User Manual S/W version:x4fxo.117 2.2 Telephone Line Requirement Two kinds of analog lines can be connected to RJ-11 of WellGate FXO GateWay. 1. PSTN (Public Switched Telephone Network, POTS) or 2. PABX (Private Automatic Branch Exchange) / PBX (Private Branch Exchange) extension line.

  • Page 15: Hyper Terminal Setting

    WellGate 3804 User Manual 2.4 Hyper Terminal Setting 1. Execute the Hyper Terminal program, then the following windows pop-up on the screen. (START – Program files – Accessories – Communication – Hyper Terminal) 2. Define a name such as ‘3804 Gateway’ for this new connection.
  • Page 16 WellGate FXO GateWay User Manual S/W version:x4fxo.117 3. After pressing OK button, the next window popping up is necessary to connect choose COM Port. Note: Some connection failed is derived the PC COM Port. If user cannot open the com port, for example com 1, please try another com port, ex.com port 4.
  • Page 17 WellGate 3804 User Manual Press ‘OK’ button, and start to configure WellGate FXO GateWay.

  • Page 18: Initializing Wellgate Fxo Gateway Setting

    WellGate FXO GateWay User Manual S/W version:x4fxo.117 3. Initializing WellGate FXO GateWay Setting 3.1 Gatekeeper Mode START (a) Configure WellGate FXO GateWay Password (b) Configure WellGate FXO GateWay IP Address (c) Gatekeeper Mode Settings (d) Save WellGate FXO GateWay Configuration &...
  • Page 19 WellGate 3804 User Manual (a) Configure WellGate FXO GateWay Password It is important for the first time user to follow the operation procedure. 1. Power on the WellGate FXO GateWay and the sentence “Please wait while system is initializing…………S” is displayed. --------------------------------------------------------------------------------------------- Attached TCP/IP interface to cpm unit 0 Attaching interface lo0...done...
  • Page 20 WellGate FXO GateWay User Manual S/W version:x4fxo.117 login: 3. Login: when WellGate FXO GateWay is used for the first time, “root” is default login name without a password. 4. Password setting: type “passwd –set root ****” to define a password for “root”...
  • Page 21 WellGate 3804 User Manual An example is demonstrated below: --------------------------------------------------------------------------------------------------------- usr/config$ h323 – gk 10.2.2.2 – e164 – alias fxo Note: This is to set gatekeeper IP address as “10.2.2.2”, e.164 number as “1”, and alias name (h323ID) as “fxo”. (d) Save WellGate FXO GateWay Configuration &...

  • Page 22: Peer-To-Peer Mode

    WellGate FXO GateWay User Manual S/W version:x4fxo.117 3.2 Peer-to-Peer Mode Peer-to-Peer Mode allows users to call other VoIP devices without using a gatekeeper. When in Peer-To-Peer mode, WellGate FXO GateWay will send SETUP message directly to the destination IP address once the dial is finished. Users have 2 methods of dial.

  • Page 23: Ehind Ip-Sharing

    WellGate 3804 User Manual 3.3 Behind IP-Sharing IP Sharing function The function is for user whose network environment is behind IP Sharing device. It is said WellGate FXO GateWay is connected to the IP Sharing device. An example such as ADSL network is in the following. ATU-R ADSL Modem WAN ①...

  • Page 24: Disconnect Tone Configuration

    WellGate FXO GateWay User Manual S/W version:x4fxo.117 4. Disconnect Tone Configuration This application note is going to describe the procedures of configuring the disconnect tone on WellGate FXO GateWay in order to release LINE ports of WellGate FXO GateWay after PSTN/PBX caller party is hung up. 4.1 What is Disconnect Tone PSTN or IP Side...

  • Page 25: How To Configure Disconnect Tone On Wellgate Fxo Gateway Gateway

    WellGate 3804 User Manual 4.2 How to configure disconnect tone on WellGate FXO GateWay gateway WellGate FXO GateWay has a default setting of disconnect tone (Busy tone 1, Busy tone 2, reorder tone 1 and reorder tone 2 ). If the disconnect tone was recognized correctly, the LINE port from PSTN/PBX will be released in two seconds.

  • Page 26: Adjust Tone Table Parameters Manually

    WellGate FXO GateWay User Manual S/W version:x4fxo.117 4.3 Adjust Tone Table parameters manually If the gateway still cannot release the LINE port in two seconds, try to adjust the frequency by 1 hz on tone table. For example, your analysis value is 620/480, take the following procedures.

  • Page 27: Command Lists

    WellGate 3804 User Manual 5. Command lists 5.1 [help] command Type help or man or ? to list all the available command. usr/config$ ? help help/man/? [command] quit quit/exit/close debug show debug message reboot reboot local machine flash clean configuration from flash rom commit commit flash rom data ifaddr...

  • Page 28: Debug] Command

    WellGate FXO GateWay User Manual S/W version:x4fxo.117 Note: It is recommended that type the “quit” command before you leave the console. If so, WellGate FXO GateWay will ask password again when next user connects to console port. 5.3 [debug] command Open debug message will show up specific information while WellGate FXO GateWay is in operation.

  • Page 29: Flash] Command

    WellGate 3804 User Manual 5.5 [flash] command This command will clean the configuration stored in the flash rom and reboot WellGate FXO GateWay in factory default setting. Parameter Usage: -clean clean all the user-defined value, and reboot WellGate FXO GateWay in factory default mode. Note: It is recommended that use “flash –clean”...
  • Page 30 WellGate FXO GateWay User Manual S/W version:x4fxo.117 -timezone Set local timezone. -cmcenter Set Management Center IP Address. -ipsharing Specify usage of an IP sharing device and specify IP address. Note: Range of ip address setting (0.0.0.0 ~ 255.255.255.255). DHCP client setting value (On=1, Off=0). If DHCP set to 'On', Obtain a set of Internet configuration from DHCP server assgined.

  • Page 31: Time] Command

    (sysconf –cmcenter “IP address of management center”) Note: management center is optional software to help user can easily configure WellTech products, please contact your reseller to know more about it. -ipsharing Specify usage of an IP sharing device and specify IP address. If...

  • Page 32: Greetrd] Command

    WellGate FXO GateWay User Manual S/W version:x4fxo.117 5.10 [greetrd] command This command is for user to record their own greeting and analyze disconnect tone. If WellGate FXO GateWay can’t hang up call and release line correctly, please use this function to analyze disconnect tone of PSTN side. 1.
  • Page 33 WellGate 3804 User Manual Please wait for Writing...block 1 Please wait for Writing...block 2 Replay New Greeting Voice?(y/n): 2. Disconnect Tone Analysis : please follow instructions on screen ; first call in line1 of WellGate FXO GateWay from PSTN side(now can’t hear greeting), hang up the phone and press “enter”...

  • Page 34: Pbook] Command

    WellGate FXO GateWay User Manual S/W version:x4fxo.117 3. exit : exit this command ------------------------------------------------------------------------------------------------------- ------- usr/config$ greetrd ================================================== Welcome to Voice Record/Analysis Mode -------------------------------------------------- 1.Greeting Voice Record. 2.Disconnect Tone Analysis. 3.exit. -------------------------------------------------- Please input function(1~3): 3 Are you sure to EXIT?!(y/n): y usr/config$ 5.11 [pbook] command Phone Book function allows users to define their own numbers, which...
  • Page 35 WellGate 3804 User Manual -search Search an record in Phonebook. -delete Delete an record from Phonebook. -insert Insert an record to Phonebook in specified position. -modify Modify an exist record. Note: If parameter 'end_record' is omited, only record 'start_record' will be display. If both parameters 'end_record' and 'start_record' are omited, all records will be display.

  • Page 36: Pppoe]

    WellGate FXO GateWay User Manual S/W version:x4fxo.117 When the destination side is a gateway, for ex: T1/E1 gateway, e164 phone number stands only for gateway prefix. That is to say, users have to continue to dial destination number, following the prefix number. A example is as below: A ...

  • Page 37: Sysconf] Command

    WellGate 3804 User Manual -open Open the connection -close Close the connection Input the User name ID provided by ISP -pwd Input the User name password provided by ISP -reboot Reboot the PPPoE connection. 5.13 [sysconf] command This command displays the system information and configuration. ------------------------------------------------------------------------------------------------- usr/config$ sysconf System information and configuration...
  • Page 38 WellGate FXO GateWay User Manual S/W version:x4fxo.117 IP call. -askpin PIN code prompt before greeting. 0:Disable 1:Per Unit 2:Per Channel. -ring Ring number before answer. 0:Disable, other is number of ring ( 1 ~ 5 ). -keypad DTMF setting: 0=In-band, 1=H.245 Alphanumeric, 2=H.245 SignalType, 3=Q.931 UserInfo.
  • Page 39 WellGate 3804 User Manual When users from PSTN make a call to L1 of WellGate FXO GateWay, it will directly connect to 192.168.1.12 without a 2 dial. Note: In hotline service, must set WellGate FXO GateWay sysconf –2nddial 0 . LineToLine Service is like HotLine Service, but ask for a specific line number.

  • Page 40: H323] Command

    WellGate FXO GateWay User Manual S/W version:x4fxo.117 Note: 1. out: Through WellGate FXO GateWay to dial out to another Gateway’s e164 number. When making an outgoing call, it is necessary to set three commands in order, filter, insert then drop. Example: sysconf –drule out_filter 002886 out_insert 0 out_drop 02 2.
  • Page 41 WellGate 3804 User Manual usr/config$ h323 H.323 stack information and configuration Usage: h323 h323 [-gk ipaddress] [-multicast used] [-e164 number] [-alias h323id] [-rtp port] [-h245 port] [-ttl time] [-gkfind port] [-ras port] [-range [start num1] [end num2]] h323 -print -print Display H.323 stack information and configuration.
  • Page 42 WellGate FXO GateWay User Manual S/W version:x4fxo.117 to assign gatekeeper’s IP address when WellGate FXO GateWay is in gatekeeper mode. -gkname to assign Gatekeeper ID when WellGate FXO GateWay is in gatekeeper mode. -dfgw to set IP address of default gateway, this function is the same as Microsoft NetMeeting.

  • Page 43: Voice] Command

    WellGate 3804 User Manual gateway,0 as terminal 1 as gateway. Please notice that if set WellGate FXO GateWay as terminal mode, must set sysconf –2nddial 1(refer to 5.12). -ras to set default gatekeeper RAS port number. Default value, 1719, is well-known port for RAS communication. -range to allocate dynamic port range, which WellGate FXO GateWay might be using.
  • Page 44 WellGate FXO GateWay User Manual S/W version:x4fxo.117 voice volume (0~63, default: 32), input gain (0~63, default: 32), dtmf volume (0~31, default: 27), -nscng No sound compression and CNG. (G.723.1 only, On=1, Off=0). -echo Setting of echo canceller. (On=1, Off=0, per port basis). -mindelay Setting of jitter buffer min delay.

  • Page 45: Tos] Command

    WellGate 3804 User Manual 5.16 [tos] command TOS service allows users to achieve QoS on IP network. ------------------------------------------------------------------------------------------------- usr/config$ tos IP Packet ToS(type of Service)/Differentiated Service configuration Usage: tos [-rtptype dscp] tos [-sigtype dscp] tos -print Example: tos -rtptype 7 -sigtype 0 usr/config$ Parameter Usages: -print : display current TOS values configurations.

  • Page 46: Support] Command

    WellGate FXO GateWay User Manual S/W version:x4fxo.117 tone -toneX LowFreq HighFreq LowFreqLevel HighFreqLevel TOn1 TOff1 TOn2 TOff2 tone -print Note: toneX has the following possibility: busy1 busy2 reorder1 reorder2 ringtone1 ringtone2 dialtone Example: tone -busy1 400 0 8 0 50 50 0 0 tone -dialtone 400 0 19 0 25 25 0 0 5.18 [support] command This command provides some extra functions that might be needed by users.

  • Page 47: Group] Command

    WellGate 3804 User Manual support error correction during fax high-speed mode. -fstart to switch ON/OFF (1 = ON; 0 = OFF) FastStart function. Fast Start function can shorten the connection time if the opposite party also support FastStart. -tunnel to switch ON/OFF (1 = ON; 0 = OFF) H.245 tunneling function. If the function is ON, WellGate FXO GateWay will send H.245 (Call Control messages) via H.225’s (Call Signal messages) link.

  • Page 48: Bureau] Command

    WellGate FXO GateWay User Manual S/W version:x4fxo.117 group -print group -enable group -disable group -number 2 -pattern 3 3 -e164 01 02 group -pattern 3 1 -e164 100 200 group -e164 11 22 Parameter Usages: - print : display current grouping information - enable : enable grouping function - disable : disable grouping function - number : set how many groups will be divided...
  • Page 49 WellGate 3804 User Manual -table Set Hot line/Line To Line information. (Port range: 1~6) Note: Hotline feature should be used together with: $sysconf -service 2 (HotLine service) $sysconf -2nddial 0 (2nddial off) $h323 -mode 1 (peer-to-peer mode) Line To Line feature should be used together with: $sysconf -service 2 (HotLine service/Line To Line ) $sysconf -2nddial 1 (2nddial on) $h323...

  • Page 50: Prefix] Command

    WellGate FXO GateWay User Manual S/W version:x4fxo.117 service ,user have to set port No. For example, if user set bureau –table 1 192.168.4.69 628 in hotline service, after user dial in WellGate FXO GateWay port 1, WellGate FXO GateWay will direct dial to 192.168.4.69 and dial 628 to PSTN side, then Phone 628 will ring, user will hear ring back tone.

  • Page 51: Rom] Command

    WellGate 3804 User Manual prefix –iprule 1 456 789，which means the first set of IP side rule is: IF user press 456000 after dialing in WellGate FXO GateWay from PSTN side ,the real number dialed out will become 789000. 5.22 [rom] command ROM file information and firmware upgrade function.

  • Page 52: Passwd] Command

    WellGate FXO GateWay User Manual S/W version:x4fxo.117 -print show versions of all rom files -app, boot, dsptest, dspcore, dspapp to update main Application program code, Boot code, DSP testing code, DSP kernel code, or DSP application code. -boot2m boot2m parameter let users to upgrade the whole system flash, including all the firmware that mentioned above.
  • Page 53 WellGate 3804 User Manual usr/config$ passwd Password setting information and configuration Usage: passwd -set Loginname Password Note: Loginname can be only 'root' or 'administrator' Example: passwd -set root 2fxo Parameter Usages: -passwd <login name> <password> Note: <login name> can be “root” or “administrator” only. “root” and “administrator”...

  • Page 54: Upgrade The Wellgate Fxo Gateway

    WellGate FXO GateWay User Manual S/W version:x4fxo.117 6. Upgrade the WellGate FXO GateWay WellGate FXO GateWay supports remote download via TFTP for updating the new rom file. Regarding new version release, please contact local distributor for more information. TFTP/FTP server It is necessary to prepare the TFTP/FTP server program on the host PC as TFTP/FTP server.
  • Page 55 WellGate 3804 User Manual kb/s -askpin update ASKPIN sound file. This is the greeting sound that when asking for pincode. to specify TFTP server’s IP address when upgrading ROM files. to specify the target file name, which will replace the old one. -method to decide using TFTP or FTP as file transfer server.

  • Page 56: Appendix: Web Configuration

    WellGate FXO GateWay User Manual S/W version:x4fxo.117 7. Appendix: Web configuration Web management simple user guide The initial version for HTTPD web management interface provides user to configure easily rather than command operating method through RS-232 / TELNET. The configuration function and step is similar with the way through command line. Basically this version is not the finalized version for web interface.
  • Page 57 If the WAN IP Address of IP Sharing Server router is not a fixed one, it is not necessary to input any values. If behind the dynamic WAN IP Address situation please configure as GK mode and select Welltech Call Manager as proxy server.
  • Page 58 WellGate FXO GateWay User Manual S/W version:x4fxo.117...
  • Page 59 WellGate 3804 User Manual H323 Information  Mode: Select GK mode or Peer-to-Peer mode  Gatekeeper IP Address: Set Gatekeeper IP Address  Gateway Type: Set Register Type to GK (Gateway / Terminal) Registered Prefix: Set Prefix Number as E.164 number ...
  • Page 60 WellGate FXO GateWay User Manual S/W version:x4fxo.117 Voice Setting (For Advanced User)  Frame Size: It got wrong order with “Codec Priority”. Select the Codec Priority. (For Advanced User)  Codec Priority: It got wrong order with “Frame Size”. Select the packet size in sending process.
  • Page 61 WellGate 3804 User Manual...
  • Page 62 WellGate FXO GateWay User Manual S/W version:x4fxo.117 Phone Pattern (For Advanced User)  Busy Tone:  Reorder Tone:  Ring Tone:  Dial Tone:.
  • Page 63 WellGate 3804 User Manual Support Functions (Both side must support)  T.38: Enable for T.38 FAX  Fast Start: Enable to do Fast Start  H.245 Tunneling: Enable to open H.245 Tunneling...
  • Page 64 WellGate FXO GateWay User Manual S/W version:x4fxo.117 Phone Book (For Peer-to-Peer mode only) Input the Name, IP Address and E.164 No. for the destination device. Please Note: The E.164 No. will be carried together to the destination side. It is said if the destination side is requested to match its E.164 No.
  • Page 65 WellGate 3804 User Manual Type Of Service Adjust the parameter in IP Header for router identity purpose. If the version has PPPoE function, ToS is not available to do any configuration.
  • Page 66 WellGate FXO GateWay User Manual S/W version:x4fxo.117 Hot Lines Select HOST Port and set Destination Address. The Remote Number is subject to the Destination’s configuration.
  • Page 67 WellGate 3804 User Manual Password First select login name as root or administrator, then enter current password , new password and confirm new password again.
  • Page 68 WellGate FXO GateWay User Manual S/W version:x4fxo.117 ROM Upgrade  TFTP Server IP Address: Set TFTP server IP address  Target File name: Set file name prepared to upgrade  Method: Select download method as TFTP or FTP  FTP Server IP Address: Set FTP server IP address ...
  • Page 69 WellGate 3804 User Manual flash Clean Press CLEAN will clean all configurations of Gateways and reset to factory default value. Please be noted: Once execute this function, user must re-configure all other commands except IP Address. Commit Data After configuration, user has to commit data then reboot machine. It is an important step after every configuration.
  • Page 70 WellGate FXO GateWay User Manual S/W version:x4fxo.117...
  • Page 71 WellGate 3804 User Manual Reboot System After commit configuration, user has to REBOOT device. It is an important step after every configuration.

This manual is also suitable for:

Fxo gateway h.323 3806 - version 117Fxo gateway h.323 3804 - version 1173802 fxo3804 fxo3806 fxo

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