WELLTECH 2504 User Manual
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WELLTECH 2504 User Manual

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Welltech 2504 FXS Gateway
User Guide

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Summary of Contents for WELLTECH 2504

  • Page 1 Welltech 2504 FXS Gateway User Guide...

  • Page 2: Table Of Contents

    Contents CH1 Introduction ................4 1-1 Physical Interface ................4 1-2 Environmental .................. 5 1-3 Front Panel: LED Indicators ............5 1-4 Rear Panel: LED Indicators ............6 1-5 QUICK SETUP ................7 CH2 Device Settings ............... 12 2-1 Network Configuration ..............12 2-2 Device Time Setting ...............
  • Page 3 5-1 SIP ....................35 5-2 Audio ....................37 5-3 Ring ....................39 CH6 Dialing Plan ................40 6-1 General.................... 40 6-2 Dialing Rule ..................41 6-3 Digit Manipulation ................. 42 6-4 Phone Book..................43 CH7 FXS Setting ................44 7-2 SIP Proxy ..................47 7-3 Caller ID ..................

  • Page 4: Ch1 Introduction

    Wellgate 2504 CH1 Introduction 2504 Telephony Gateway The Welltech 2504 is a 4 ports FXS (wellgate 2504) VoIP gateway which includes 1-WAN/1-LAN (management port) 10/100 base-T network environment. Field-proven quality of Voice communication and Fax transmission over IP broadband access network to makes Wellgate 2504 to be an excellent solution for various VoIP applications.

  • Page 5: Environmental

    - INPUT: AC100V-240V, 50/60Hz - OUTPUT: DC 12V, 1.5A Regulatory Compliance: FCC (Part 15, Class B) & CE  1-4 Front Panel: LED Indicators Wellgate 2504 Figure 1-4-1 front panel Description Power When the power adapter is connected, the LED will light...

  • Page 6: Rear Panel: Led Indicators

    It will flash amber orange when there is an incoming call. (Wellgate 2504 only) 10/100 Base-T RJ-45 socket for LAN port, connects to PC...

  • Page 7: Quick Setup

    Web Browser such as FireFox to configure. Login : Setp1: Setup the administrative PC’s IP address to be same as Wellgate 2504 and connect the Ethernet cable into WAN or LAN port. Start IE6.0 (or later version) to navigate Wellgate 2504 web management system by typing the http://192.168.123.123...
  • Page 8 Step 2: After login, the screen shows the Home page of Wellgate 2504. (See figure 1-6-2 Network configure-1) Figure 1-6-2 Network configure-1 Change Default IP Network: Step 3: After successfully logon to the system, we need to change the network configuration. Click Device Setting > Network to setup the service network interface (WAN) parameters.
  • Page 9 Figure 1-6-5 SIP Trunk Modify FXS SIP Settings: (wellgate 2504 only) Step 6: Set the SIP proxy server for FXS calling. For Wellgate 2504, the all FXS ports are using the same SIP proxy setting. If you need use different SIP...
  • Page 10 > FXS Line. Modify the SIP register information and apply it. (See Figure 1-6-7 SIP Proxy) Figure 1-6-7 SIP Proxy Soft Reset Wellgate 2504: Step 8: After modify basic setting. It is required to reset Wellgate 2504. Click Maintenance > Maintenance > Soft-Reset or Reboot to take effect. Apply Apply the change by clicking button.
  • Page 11 >Click line status to check whether registered or not. (Figure 1-6-10 SIP Trunk States) Figure 1-6-10 SIP Trunk States Through the above settings, the Wellgate 2504 should able to do the following: For FXS (WG2504): 1. The user can pick up the handset and hear dial tone. Call out and talk.

  • Page 12: Ch2 Device Settings

     VOIP VLAN: Enable VOIP VLAN or not. When enable VOIP VLAN, the WAN port can be only accessed by VLAN. If it is required to manage the Wellgate 2504, Administrator can use LAN port instead.  VOIP VLAN ID(2-4096): VLAN ID Used...
  • Page 13 LAN Setting: Management mode: This LAN port is used for management purpose,  not used for register or routing. NAT mode: DHCP function on the LAN port. The LAN ports will function  as a DHCP server, network devices connected to them will be issued with IP addresses.

  • Page 14: Device Time Setting

    2-2 Device Time Setting Wellgate 2504 support SNTP with time zone and daylight saving. Device Setting > Time Figure 2-2 Time setting Parameter Description: Now: Current Time (display only)  NTP Time Server SNTP time server  NTP Refresh Interval(sec) The frequency to sync NTP server in ...

  • Page 15: Device Advance Setting

    2-3 Device Advance Setting > Advance Figure 2-3 Advance setting Parameter Description:  HTTP Service: The Administrator Web service port (the default is 80)  HTTPS Service: The https web service port (the default is 443)  Telnet Service: The telnet service port (the default is 23) ...

  • Page 16: User Login Setting

     User: The user access right which only allows to setting some user related features.  User ID: Login User ID  Password: Login Password  Confirm Password: Confirm new password again  Language: The web page language used when the account login. To add a customized local language, please contact Welltech.

  • Page 17: Debug Settings

    2-5 Debug Settings Wellgate 2504 provides the real time debug to syslog or through telnet interface. It generates the debug information based on debug level and modules. Since the generating debug will consume system resource, it is recommended to turn on only for necessary and under Welltech FAE’s instruction.

  • Page 18: Event Notice

    2-6 Event Notice Wellgate 2504 can send Syslog Event Notice when it had the following cases: 1. Register Failure or re-registered 2. FXO is plug or unplug 3. Ethernet reconnected 4. System started Figure 2-6 Event notice setting  SYSLOG: Enable or disable to send system event to SYSLOG server or not ...

  • Page 19: Auto Provisioning

    2-7 Auto Provisioning The Wellgate 2504 can be provisioned by WellEMS 9510 for large deployment. Please contact Welltech for availabilities. >Provisioning Figure 2-7-1 Provisioning Select 9510: Figure 2-7-2 Provisioning type of 9510 Parameter Description: (This function is not available yet for WellEMS 9510) ...
  • Page 20 Disable: disable encryption function. Welltech encryption: Enable Welltech proprietary encryption for SIP signaling and RTP. It is required a Welltech SIP proxy server (WS6500 or SIPPBX 6200) to work with this feature. When enable it, you can hide your VOIP traffic from ISP’s monitor.

  • Page 21: Snmp

    2-8 SNMP Figure 2-8 SNMP SNMP Agent:  SNMP Agent: Enable SNMP or not.  Read Only Community Name: The community name to read through SNMP protocol  Read Write Community Name: The community name to read and write through SNMP protocol. ...

  • Page 22: Ch3 Nat Setting

    CH3 NAT Setting The Wellgate 2504 can support NAT, 2 ethernet leg (gw) or bridge mode. Here are the settings for NAT related service. 3-1 DHCP Ser. (DHCP server) Figure 3-1 DHCP server  DHCP Server: Enable DHCP server or not.

  • Page 23: Upnp (Universal Plug And Play Server)

    3-2 UPNP (universal plug and play server) Figure 3-2 UPnP  UPNP IGD: Enable UPNP server or not. 3-3 Bandwidth (Bandwidth Control) By using bandwidth control feature, the user can manage the traffic based on their needs. Figure 3-3-1 Bandwidth control Bandwidth Control: ...
  • Page 24 the required bandwidth percentage : total bandwidth  priority 1: highest priority percentage  priority 2: Normal priority percentage  priority 3: low priority percentage  Figure 3-3-2 Bandwidth control specific :  priority 1 – Download: highest priority download bandwidth ...
  • Page 25 IP Target Figure 3-3-4 IP Target 1 Figure 3-3-5 IP Target 2  Priority: Priority value for the target  Type: The target type is set to IP  Configure Type: unique IP or a range of IP address Unique: ...
  • Page 26  Type: The target type is set to port number  Configure Type: unique port number or a range of port number Unique:  Port: the port number to be added  Protocol: protocol for the port  Port Range: ...

  • Page 27: Url Filter

    The Wellgate 2504 support firewall features as below. 3-4 URL Filter Figure 3-4 URL Filter  URL Filter: the specified url will be blocked 3-5 IP Filter Figure 3-5 IP Filter IP Filter: The specified IP address to be blocked ...

  • Page 28: Mac Filter

    3-6 MAC Filter Figure 3-6 MAC Filter MAC Filter: The MAC address to be blocked  3-7 APP Filter Figure 3-7 App Filter APP Filter: application to be blocked ...

  • Page 29: Port Filter

    Protocol: TCP, UDP or both are used for port blocked.  3-9 Port Fwd The wellgate 2504 support port forward feature as below Figure 3-9 Port Fwd  Port Fwd: enable port forward feature or not  Port Range: Starting and stopping port to be forward. If you are using only 1 port, please set the starting equal to stopping port.

  • Page 30: Ch4 Voip Setting

    None: Disable PARCK  Supported: When select this mode, 100rel will be added to the  support list. It indicates Wellgate 2504 can support the PRACK but not mandatory. Require: PRACK is mandatory required.   SIP Local Port: The SIP local service port (default is 8080) ...

  • Page 31: Audio

    4-2 Audio Figure 4-2 Audio setting  Codec 1~5: The preferred codec priority  G.711u Payload Size: G.711 u-Law payload size  G.711a Payload Size: G.711 A-law payload size  G.729 Payload Size: G.729A payload size  G.723.1 Payload Size: G.723.1 payload size ...
  • Page 32  Silence Suppression: Enable: Start the voice activity (silence) detection when detect silence for 60 seconds, it will hang up the call (For FXO use) Disable: Send silence packet as normal voice packet (no silence detection)  RTP Basic Port: The RTP starting port. Each channel will be add additional 10.

  • Page 33: Tone

    For those countries are not showed in the list, please select a closed country and edit to match your country. You can send an email with the tone definition to Welltech if you would like to put your country into the list.

  • Page 34: Nat Traversal

    4-4 NAT Traversal The Wellgate 2504 support the following NAT traversal methods Figure 4-4 NAT Traversal  NAT Traversal: Disable: Disable NAT traversal features  STUN (Type 1,2): Enable STUN for NAT traversal. Since  STUN can be used only for type 1 and type 2 NAT server, it is recommended to use this option.

  • Page 35: Ch5 Voip Advance

    CH5 VOIP Advance 5-1 SIP Figure 5-1 SIP Parameter Description:  SIP Hold Type: SIP on hold message sending method. - Send Only: Set the SDP media to sendonly when send an on-hold SIP message. - 0.0.0.0: Set the SDP connection to 0.0.0.0 when send an on-hold SIP message.
  • Page 36  SIP T2 (msec): Determines the maximum retransmission interval as defined in RFC3261. For example, when an unreliable transport protocol is used, general requests are retransmitted at an interval which starts at T1 and doubles until reaches T2. If a provisional response is received, retransmission continue but at an interval of T2.

  • Page 37: Audio

    will think the request is failed. The default is 5 seconds.  MWI Subscript Expires (sec): You can Enable or Disable the MWI subscribe. The default is 600 sec. If a new voice mail is arrived, the stutter tone will be used instead of regular dial tone. This feature is dedicate to FXS only.
  • Page 38  Max Echo Tail Length (G.168): Enable the echo cancellation feature. The default setting is “128ms”.  Jitter Opt. Factor: Jitter buffer dynamic factor for optimize. Please set to 7 unless under Welltech’s instruction to change.  Impedance: selected analog phone’s impedance. (for FXS port use)

  • Page 39: Ring

    5-3 Ring The ring cadence, voltage and frequency for the phone Figure 5-3 Ring setting Frequency (10~70HZ): Specify the ringing frequency value  (default is 20HZ) Ring on (0~8000ms): Specify the ringing on value (default  is 1000msec) Ring off (0~8000ms): Specify the ringing off value (default ...

  • Page 40: Ch6 Dialing Plan

     End of Digit: The assigned key will be tread as end of dial.  Retrieve Number: it will forced to get back line, if used Wellgate 2504 make transfer to other devices but the devices no answer and into voice mail, You can press the code forced to get back line.

  • Page 41: Dialing Rule

    6-2 Dialing Rule Figure 6-2 Dialing Rule setting Dialing rule is used to speed up the dialing procedure. Some user don’t like to use the end of dialing digit such as “#”, the administrator can use dialing rule instead. The longest prefix will be matched first. Dialed Prefix: The prefix to be matched ...

  • Page 42: Digit Manipulation

    6-3 Digit Manipulation The Digit Manipulation will be processed based on prefix and DM group after the DNIS is determined. Figure 6-3 Digit Manipulation setting  DM Group: Different DM group have different case to be used. FXS: This DM group is used for FXS dialing out. ...

  • Page 43: Phone Book

    6-4 Phone Book Phone Book is used for peer to peer call. Figure 6-4 Phone Book setting  Name: This field supports called number only. If you enter words or text here, it will routes to proxy server automatically.  Tel No: Enter called number and IP address. Please follow this sample of picture, as the format of “number@uri:port”.

  • Page 44: Ch7 Fxs Setting

    CH7 FXS Setting The FXS line setting includes each line number and SIP proxy settings. Figure 7-0 FXS setting  Line ID: FXS line (TEL1 to TEL4)  State: The line is active or not  TEL No: The telephone number ...
  • Page 45 7-1 FXS line Figure 7-1 FXS setting  User ID: FXS Line number (TEL1 to TEL4)  User Type: The line type, FXO or FXS  Line State: Set to active if you would like to use this line. Otherwise, set to Inactive.
  • Page 46 When a FXS calls to VOIP and answered by the VOIP, Wellgate 2504 will generate reverse signal to FXS as a billing start. When VOIP side disconnect first, Wellgate 2504 will reverse back as a billing stop signal ...

  • Page 47: Sip Proxy

    7-2 SIP Proxy The SIP proxy server defined here is dedicated used for FXS lines. Figure 7-2 FXS setting  Domain: The SIP domain for register or call making  Primary proxy server: Primary SIP registrar server address  Primary proxy server port: Primary SIP registrar server port number ...

  • Page 48: Caller Id

    7-3 Caller ID The call ID stand for the phone Figure 7-3 Caller ID setting  Caller ID Mode: Caller ID mode to be used for phone (FSK Bellcore/FSK ETSI/DTMF)  Polarity Reverse before caller ID: start polarity reverse before send the caller ID ...

  • Page 49: Others

    7-4 Others Flash time and current drop generation time Figure 7-4 Others setting  Min flash time(80~800msec): Specify the value of the flash (low), If the phone-set’s flash time is smaller than the Flash Low setting, the flash will be ignored. ...

  • Page 50: Ch8 Sip Trunk

    CH8 SIP Trunk The administrator needs to set the SIP trunk for VOIP outgoing call and incoming call. There are up to 4 SIP trunk can be used for whole system. Figure 8-0 SIP Trunk setting  Trunk ID: SIP trunk ID 1 to 4 ...

  • Page 51: Create Sip Trunk

    Figure 8-1 SIP Trunk page  Trunk ID: SIP trunk ID 1-4  Register Type: Whether this account need register or not Register: When it is set to register, Wellgate 2504 will send  REGISTER message to SIP proxy server for registration.
  • Page 52 part. The SIP FROM header’s URL will be the SIP_User_ID@Domain or SIP_User_ID@SIP_Proxy_Server.  Keep Alive: Enable or Disable it.  Keep Alive Time (sec): Specify of times send sip register message to proxy server. Note: please don’t delete sip trunk, even it is unless at all, because it have to be used with Route plan.

  • Page 53: Ch9 Route Plan

    CH9 Route Plan The core of Wellgate 2504 is the routing policy. The policy is based on incoming call type/target, length and prefix to determinate the outgoing call process. For VOIP incoming call, it can send to FXS interface and vice versa.

  • Page 54: Create Route Plan

    9-1 Create Route Plan Click Route Plan and Click new to create a new routing policy. Figure 9-1 Route Plan setting  Incoming Call Type: Incoming call type VOIP: The incoming SIP call type  FXS: The FXS extensions incoming call type ...
  • Page 55 Cyclic Ring: The call will be hunted based on the cyclic  basis. This is the recommended method.  Routing List: The routing target list will be used for this route.   DM Group: Select DM group 1 to 4 in case it requires a DM (for example remove the prefix) before to make the call.

  • Page 56: Ch10 Status

    10-1 Device States See the figure 10-0 Status page  Model: The model number  MAC-Address: The MAC address of Wellgate 2504  Network Type: The Network Interface Type Settings  IP-Address: IP address is using  IPV6 IP-address: display IPV6 address...

  • Page 57: Line States

    10-2 Line States This page shows the each line’s current status. Figure 10-2 Line Status  Line: L1 to L4  Account: display each line number  Registered: display each line register status.  Call State: The line status for this line ...

  • Page 58: Sip Trunk States

    10-3 SIP Trunk States Figure 10-3 SIP Trunk Status  Account: SIP trunk account  Registered: The SIP trunk register status  Concurrent Call: The concurrent calls are used for this SIP trunk  Refresh Interval (second): The time to refresh the status...

  • Page 59: Ch11 Maintenance

    CH11 Maintenance Wellgate 2504 can be managed by this management page for upgrading firmware or reset. Figure 11-0 Maintenance  Backup: Backup the system settings for restoring purpose  Restore: Restoring the backup setting back to Wellgate 2504  Reset to Default: Reset system setting to factory default ...

  • Page 60: Appendix A--- System Recovery

    Appendix A--- System Recovery Wellgate 2504 use dual firmware image to ensure the system stabilities. In most of case, you will not encounter the system failed to boot issue. Normally, the user should able to use Web page to login and upgrade the firmware through it. If you are not able to do it, please following the following steps for recovery.
  • Page 61 download the firmware into tftp data directory In the telnet terminal, do the following command 1. __dmctw 2. cd /config_fs 3. rm -f wg25*.bin 4. tftp –g –r wg25.1.0.bin 192.168.123.111...
  • Page 62 4. copy firmware successfully 5. reboot Check whether the system was recovered or not...

  • Page 63: Appendix B --- Http Auto Provisioning

    Appendix B --- HTTP auto provisioning Get the http provisioning packet from Welltech and start the provisioning as follows: Step 1: build mac list for mass configuration file generation Please open the “wg2504 MAC.csv gotten from Welltecg by using Microsoft Excel.
  • Page 64 Step 5: Put the “*.cfg” file into http or ftp directory. Set the provisioning settings in Wellgate 2504 and reboot to test it. You can use the hfs for http file server. It can be download from http://www.rejetto.com/hfs/. Note: please link it to download provision file. More information please refers “wg2504 Parameter.txt”.
  • Page 65 Appendix C--- WellGate 2504 (4-FXS) and WellGate 2540(4-FXO) in peer to peer mode with hotline by port to port application. Purpose This paper is going to describe how to configure FXO to FXS in peer to peer mode with hotline function to link from one desire port at FXO via SIP IP link to remote FXS desire port.
  • Page 66 PABX Extension number 201, 202, 203 and 204 which were connected to Port #1 to #4 at FXO Gateway. WellGate 2504 (FXS Gateway) configuration Step 1: Configure static IP address to WellGate 2504, like below Figure 2. on Device For example: Set static IP address of 192.168.18.201 at WAN port Setting Network of WellGate 2504 WEB page.
  • Page 67 field to 1001 which is WellGate 2540 FXO port 1 number. This command let FXS port #1 point to remote FXO port #1 directly. Continue to configure FXS port number 2 to 4 as following example at Modify Line Setting web page.
  • Page 68 FXS port 2 number 502 hotline to FXO SIP Trunk 2 which number is 1002, FXS port 3 number 503 hotline to FXO SIP Trunk 3 which number is 1003, FXS port 4 number 504 hotline to FXO SIP Trunk 4 which number is 1004, See Figure 4.
  • Page 69 Figure 6. Step 7: set WellGate 2540 FXO number and IP address on FXS gateway’s webpage Dialing Plan Phone Book. See Figure 7. For example: the WellGate 2540 FXO port 1 number is 1001, SIP local port is 8080. The FXS gateway’s phone Book format is as follows. FXO_line_number@FXO_ip_address:sip_port number.
  • Page 70 Line ID from 1 to 4. See Figure 10. Enable Hotline feature by selecting Incoming Call Handling to Hot Line and give remote WellGate 2504 FXS gateway port 1 number to 501. For example: FXO SIP port 1 number 1001 hotline to remote FXS port 1 number 501 directly.
  • Page 71 FXO SIP port 2 number 1002 hotline to remote FXS port 2 number 502 directly. FXO SIP port 3 number 1003 hotline to remote FXS port 3 number 503 directly. FXO SIP port 4 number 1004 hotline to remote FXS port 4 number 504 directly.
  • Page 72 3. Select “2 Stage picks up the handset from FXS port #1 of WellGate 2504, you should hear Dial Tone from PABX extension 201 which was connected to FXO Line #1. And it works like this analog phone was connected at remote PABX’s extension 201.
  • Page 73 Step 5: Set Route Plan to each FXO line. Disable the “VOIP Default Route” first. Figure 12. Set the Incoming Call Type to VOIP; Matched Prefix number from 1001 to 1004; Matched Length to and Outgoing Type to FXO. See Figure 12. For example: Configure Route Plan to each line of FXO Gateway.
  • Page 74 Figure 13. b. Line #2 of FXO Gateway setting, see Figure 14. An FXS port 2 incoming call routes to FXO port 2 configuration example. Incoming Call Type : VOIP Matched Prefix : 1002 Matched Length : 0 No Answer Timeout : 30 (MUST be longer than 10 seconds).
  • Page 75 Figure 15. d. Line #4 of FXO Gateway setting, see Figure 16. An FXS port 4 incoming call routes to FXO port 4 configuration example. Incoming Call Type : VOIP Matched Prefix : 1004 Matched Length : 0 No Answer Timeout : 30 (MUST be longer than 10 seconds).
  • Page 76 4. Configure incoming Ring Cadence to FXO Gateway When you connect WellGate 2540 FXO gateway Lines to local PABX’s extension or PSTN switch, please go to WellGate 2540 webpage setting at VOIP Advance  Ring to configure proper Ring Cadence ( Ring ON time and Ring OFF time ) according to the PABX or PSTN ring Cadence...
  • Page 77 See Figure 18. Step 2: Go to FXO Gateway webpage configuration at SIP Trunk  Modify SIP Trunk to enable with both Display Name: Outgoing Caller ID PSTN Caller ID and User ID: PSTN Caller ID as following Figure 19. After this configuration, FXO gateway send detected Caller ID signal from PABX or PSTN Lines to remote FXS gateway.
  • Page 78 See figure 19. FXO Gateway Caller ID Mode. Figure 20. FXO Telephone Number. Step 3: Enable Caller ID generation at WellGate 2504 FXS gateway. See Figure 21. Go to FXS Setting  FXS Line  Caller ID Mode to select Transparent enable Caller ID generation.
  • Page 79 Step 4: Select FXS gateway’s Caller ID Mode. See Figure 22 and 23. FXS Gateway Caller ID generation is able to configure which Caller ID mode in order to match analog phone set’s Caller ID specification. Go to FXS Setting ...
  • Page 80 Figure 23. Three options of Caller ID Mode.
  • Page 81 PABX or PSTN disconnect tone. See figure 24. For details description, please refer to User manual for 2504 and 2540 firmware ver 2.01 at page 31 in details. You can also go to Country Template to select default setting by each country.
  • Page 82 Figure 25. Loop Current Drop to release FXO port Figure 26. Loop Current Drop detection Time.
  • Page 83 7. FLASH command generation and detection on FXO and FXS gateway. FLASH feature is widely used for PABX extension to implement PABX’s advanced features such as Call Transfer, Call Hold, Conference, Forwarding or Call Park and others. PABX relies on extension’s analog phone set to generate Flash time to inform PABX this is an FLASH command.
  • Page 84 Figure 28. Setup FXO Flash time generation.

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