Troubleshooting The Browser - Muratec OFFICEBRIDGE EXPANSION KIT (OB450) User Manual

Troubleshooting the browser

Problem
Unable to connect to
OfficeBridge
The size of tables on
the screen, character
spacing, or line spac-
ing is different from
the screens in the
manual.
The displayed font
size is different from
the screens in the
manual.
Unable to open docu-
ments.
8-2 Trouble shooting
Devices to check
Computer
MFX-2030/1430
F-560/520
Network peripherals
(LAN hub, router,
etc.)
Computer
Computer
Computer
Checkpoint
Are the OfficeBridge network settings config-
ured correctly?
Is the IP address for OfficeBridge entered cor-
rectly?
Is the browser configured correctly?
Is the LAN cable loose or disconnected?
Is the LAN cable damaged?
Is the network card (LAN card) damaged?
Does Windows have sufficient system memory?
Has the user information been registered?
Is the password correct?
Is the power on?
Is the LAN cable loose or disconnected?
Is the LAN cable damaged?
Are the network settings correct?
Is the power on?
Is the LAN cable loose or disconnected?
Is the LAN cable damaged?
The device(s) may be damaged. Or, only one of
the ports may be damaged.
Are the network settings correct?
Is a browser other than the previous specified
browser being used?
Have you changed the browser's font size?
Is an image viewer installed?
Has the operating system been setup with file
associations for image file extensions (.TIFF or
.PDF)?
Has the plug-in been installed?