Transferring Calls - Aastra 55I IP PHONE - RELEASE 2.0 User Manual

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Transferring Calls

Blind Transfer

A blind transfer is when you transfer a call directly to another extension

without consulting with the person receiving the call. To do this, simply

complete the transfer immediately after you have entered the number. The

call goes directly to the extension or outside line you transferred to. If the

party you are transferring the call to does not answer, the transferred call

rings back to your extension.

Consultative Transfer

You also have the option to consult with the person you are transferring

the call to, before you complete the transfer. To do this, simply remain on

the line until the receiving party answers the call. After consulting with the

receiving party, you can either complete the transfer or cancel the transfer

to go back to the original call.

IP Phone UI

When you lift the handset on the phone, the Transfer key displays on the

bottom set of softkeys by default. Use this key to transfer calls.

Screen that displays when handset is lifted

Use the following procedure to transfer a call to another extension. Use the

following illustration as a reference.

John Smith

Dial

Conf

Xfer

Transfer

Key when handset is

lifted

Model 55i IP Phone User Guide

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