43.2.3 Adjusting the Number of MTA Scanner Threads for the
Domain and Post Offices
When using mapped or UNC links, the MTA automatically starts one high priority scanner thread
for the priority 0 and 1 subdirectories of its input queues. It also starts a second scanner thread for
the priority 2-7 subdirectories. This default configuration can create a bottleneck under some
circumstances:
For the locations of the MTA input queues, see
GroupWise 7 Troubleshooting 3: Message Flow and Directory
You can configure the MTA so that it starts separate scanner threads to service the priority 0 and 1
subdirectories and/or separate scanner threads for the 2-3 and 4-7 subdirectories.
IMPORTANT: Do not try to run more than one MTA for the same domain.
1 In ConsoleOne, browse to and right-click the MTA object, then click Properties.
2 Click GroupWise > Agent Settings to display the Agent Settings page.
3 Select Use 2nd High Priority Scanner to provide separate MTA scanner threads for Busy
678 GroupWise 7 Administration Guide
The priority 0 subdirectory is used for Busy Search requests from GroupWise client users. The
priority 1 subdirectory is used by GroupWise Remote users. If your GroupWise system serves a
large number of very active GroupWise Remote users, the MTA can stay busy processing
requests from Remote users, causing other users to experience a delay in response to a Busy
Search request.
The priority 2 subdirectory is used for administrative messages and high priority user
messages. Priority 3-7 subdirectories are used for regular and low priority messages and status
messages. Certain administrative activities, such as moving a large number of users or purging
trash, can create numerous administrative messages in the priority 2 subdirectory, causing users
to experience a delay in receiving high priority as well as regular messages.
Searches and GroupWise Remote users.
"Message Transfer/Storage
Structure.
Directories" in
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