ZKTeco SenseFace 4 Series User Manual

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Manual

User Manual

SenseFace 4 Series

Date: April 2025

Doc Version: 1.1

English

Thank you for choosing our product. Please read the instructions carefully

before operation. Follow these instructions to ensure that the product is

functioning properly. The images shown in this manual are for illustrative

purposes only.

P a g e

| 1

For further details, please visit our Company's website

www.zkteco.com.

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Summary of Contents for ZKTeco SenseFace 4 Series

Page 1 Follow these instructions to ensure that the product is functioning properly. The images shown in this manual are for illustrative purposes only. For further details, please visit our Company’s website www.zkteco.com. P a g e Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Page 2 ZKTeco supplied equipment vests in and is the property of ZKTeco. The contents hereof should not be used or shared by the receiver with any third party without express written permission of ZKTeco.
Page 3 ZKTeco shall in no way be responsible (i) in case the machine/unit/equipment malfunctions due to any non-compliance of the instructions contained in this manual (ii) in case of operation of the machine/unit/equipment beyond the rate limits (iii) in case of operation of the machine and equipment in conditions different from the prescribed conditions of the manual.
Page 4 With years of experience in the industrialization of biometric verifications, ZKTeco was officially established in 2007 and now has been one of the globally leading enterprises in the biometric verification industry owning various patents and being selected as the National High-tech Enterprise for 6 consecutive years.
Page 5 The information which is significant. Care taken to avoid danger or mistakes. The statement or event that warns of something or that serves as a cautionary example. P a g e Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 6 Display Style ......................................38 USER ROLE ............................40 COMMUNICATION SETTINGS ......................42 Network Settings ....................................42 Serial Comm......................................43 PC Connection ......................................44 Wireless Network★ ....................................45 P a g e Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 7 ACCESS CONTROL ........................88 10.1 Access Control Options ..................................89 10.2 Time Rule Setting....................................90 10.3 Holidays ........................................92 10.4 Access Groups★ ..................................... 93 10.5 Combined Verification ..................................94 P a g e Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 8 APPENDIX 1 ............................148 Requirements of Live Collection and Registration of Visible Light Face Templates ............. 148 Requirements for Visible Light Digital Face Template Data ......................149 P a g e Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 9 SenseFace 4 Series User Manual APPENDIX 2 ............................150 Privacy Policy ........................................150 Eco-friendly Operation ....................................152 P a g e Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 10 User Manual Data Security Statement ZKTeco, as a smart product supplier, may also need to know and collect some of your personal information to better assist you in using ZKTeco's goods and services, and will treat your privacy carefully by developing a Privacy Policy.
Page 11 Lightning – Can install external lightning conductors to protect against electrical storms. It stops power-ups destroying the system. The devices should be installed in areas with limited access. P a g e | 10 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 12 1.55 m to 1.85 m is recommended to be 0.3 m to 1.7 m. Users may slightly move forward or backward to improve the quality of facial images captured. P a g e | 11 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 13 Please make sure that the face template in the centre of the screen during registration. Please face towards the camera and stay still during face template registration. The screen should look like the image below: P a g e | 12 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 14 If a part of the face template is covered with a hat, a mask, an eye patch, or sunglasses,  authentication may fail. Do not cover the face template, allow the device to recognize both the eyebrows and the face template. P a g e | 13 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 15  directly. Click anywhere on the screen apart from the icons, and six shortcut keys appears on the screen, as shown in the figure below: P a g e | 14 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 17 Please follow the recommended way to place your finger onto the sensor. For details, please refer to section Finger Positioning. Verification is successful: Verification is failed: P a g e | 16 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 18 If the user has registered face template and password in addition to his/her fingerprints and the verification method is set to password/fingerprint/card/face, the following screen will appear. Select the fingerprint icon to enter fingerprint verification mode. P a g e | 17 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 20 The 1:N card verification mode compares the card number in the card induction area with all the card number data registered in the device; The following screen displays on the card verification: P a g e | 19 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 21 User ID registered in the device. Press in the main interface template to open the 1:1 card verification mode. Enter the user ID and click OK. P a g e | 20 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 22 Select icon to enter the card verification mode. After successful verification, the prompt box displays "Successfully verified", as shown below: P a g e | 21 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 24 Select the icon to enter the face template verification mode. After successful verification, the prompt box displays "Successfully verified", as shown below: P a g e | 23 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 25 If the user has registered face template and card in addition to password, and the verification method is set to password/fingerprint/card/face, the following screen will appear. Select the …. icon to enter password verification mode. P a g e | 24 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 26 SenseFace 4 Series User Manual Input the password and press OK. The following screen displays, after inputting a correct password and a wrong password respectively. P a g e | 25 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 27 Personnel ID in the Device. This method compares the entered verification of a person with all the verification template previously stored to that Personnel ID in the Device. P a g e | 26 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 28 But as the employee has registered only the Face template but not the Password, the  verification will not get completed and the Device displays “Verification Failed”. P a g e | 27 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 29 To set the parameters of the lock and the relevant access control device Access Control including options like time rule, holiday settings, combine verification, anti- passback setup, and duress option settings. P a g e | 28 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 30 Tap User Mgt. to add an administrator or edit user permissions as a super administrator. If the product does not have an administrator setting, the system will show an administrator setting command prompt every time you enter the device menu. P a g e | 29 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 31 User Management User Registration Click User Mgt. on the main menu. 3.1.1 User ID and Name Tap New User. Enter the User ID and Name. P a g e | 30 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 32 Note: If the selected user role is the Super Admin, the user must pass the identity authentication to access the main menu. The authentication is based on the authentication method(s) that the super administrator has registered. Please refer to 1.6 Verification Mode. P a g e | 31 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 33 Click Fingerprint to enter the fingerprint registration page. Select the finger to be enrolled. Press the same finger on the fingerprint reader three times. Green indicates that the fingerprint was enrolled successfully. P a g e | 32 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 34 On the Card interface, swiping card underneath the card reading area. The card registration will  be successful. If the card is registered already then, the “Duplicate Card” message shows up. The registration  interface is as follows: P a g e | 33 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 35 "Password not match!", where the user needs to re-confirm the password again. Note: The password may contain 6 to 8 digits by default. P a g e | 34 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 36 When press the finger corresponding to the duress fingerprint on the sensor and pass the verification, the system will immediately generate a duress alarm. P a g e | 35 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 37 On the All Users interface, tap on the search bar on the user’s list to enter the required retrieval  keyword (where the keyword may be the user ID, surname or full name) and the system will search for the related user information. P a g e | 36 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 38 Delete Password Only: Deletes the password information of the selected user. Delete Card Number Only: Deletes the card information of the selected user. Delete Profile Photo Only: Deletes the profile photo of the selected user. P a g e | 37 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 39 SenseFace 4 Series User Manual Display Style Tap on User Mgt. > Display Style to choose the style of All Users interface’s list. P a g e | 38 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 41 Then, tap on User Defined Role and select the required privileges to assign to the new role,  and then tap on the Return button. P a g e | 40 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 42 But if there is no super administrator registered in the Device, then the device will prompt "Please enroll super admin first!” when enabling the User Role function. P a g e | 41 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 44 Serial Comm function facilitates to establish communication with the device through a serial port (RS485/ Master Unit). Tap Serial Comm on the COMM. Settings interface. P a g e | 43 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 45 If the communication method is RS232/RS485, you need to input this device ID in the software communication interface. The default TCP COMM Port value is 4370. It can be modified according to the TCP COMM. Port network availability. P a g e | 44 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 46 Choose the appropriate WiFi name from the available list, and input the correct password in the  password interface, and then tap Connect to WIFI (OK). P a g e | 45 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 47 Note: After successfully adding the WIFI manually, follow the same process to search for the added WIFI name. Click here to view the process to search the WIFI network. P a g e | 46 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 48 The default Gateway address is 0.0.0.0. Can be modified according to the network Gateway availability. The default DNS address is 0.0.0.0. It can be modified according to the network availability. P a g e | 47 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 49 Note: The Wiegand interface is shared, and the user can choose to use either the Wiegand input or Wiegand output function to interface with different Wiegand devices. P a g e | 48 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 51 “C“ denotes the card number; “E” denotes the even parity bit; “O” denotes the odd parity bit; “F“ denotes the facility code; “M” denotes the manufacturer code; “P” denotes the parity bit; and “S” denotes the site code. P a g e | 50 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 53 To set the network diagnosis parameters. Tap Network Diagnosis on the COMM. Settings interface to set the IP address diagnostic and start the diagnostic parameters. P a g e | 52 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 54 The product supports the NTP synchronization time system by default. This function takes  effect after NTP Server is enabled and the corresponding NTP server address link is set. P a g e | 53 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 55 Tap Daylight Saving Time to enable or disable the function. If enabled, tap Daylight Saving  Mode to select a daylight-saving mode and then tap Daylight Saving Setup to set the switch time. Week mode Date mode P a g e | 54 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 56 This function is disabled by default. When enabled, there will be a security Display User Photo prompt. Alphanumeric User ID Decides whether to support letters in a User ID. P a g e | 55 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 57 Whether to display the user photo when the user passes the Display User Photo verification. Alphanumeric User ID Enable/Disable the alphanumeric as User ID. P a g e | 56 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 59 The valid value ranges from 0 to 100. The higher the thresholds, the lower the misjudgement rate, the higher the rejection rate, and vice versa. It is recommended to set the default value of 63. P a g e | 58 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 61 Show for match: to display the fingerprint image on the screen only during verification. Always show: to display the fingerprint image on screen during enrollment and verification. None: not to display the fingerprint image. P a g e | 60 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 62 (A&C PUSH). Note: After changing the device type, the device will delete all the data and restart, and some functions will be adjusted accordingly. P a g e | 61 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 63 The verification result will not show the verification mode after you Verification Mode disable it. Save Photo as After disabling this function, face template re-registration is required after an Template algorithm upgrade. P a g e | 62 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 64 (If the security setting function is turned off, the risk warning will not be displayed when the online update is turned on). P a g e | 63 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 65 (This function does not clear registered user data). Tap Reset on the System interface and then tap OK to restore the default factory settings. P a g e | 64 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 66 A&C Terminal T&A Terminal User Interface Settings Tap User Interface on the Personalize interface to customize the display style of the main interface. P a g e | 65 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 67 The main screen style can be selected according to the user preference. Voice Settings Tap Voice on the Personalize interface to configure the voice settings. P a g e | 66 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 68 Tap Bell Schedules on the Personalize interface to configure the Bell settings. New bell schedule  Tap New Bell Schedule on the Bell Schedule interface to add a new bell schedule. P a g e | 67 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 69 On the All Bell Schedules interface, tap the required bell schedule, and tap Delete, and then tap Yes to delete the selected bell. Punch States Options Tap Punch States Options on the Personalize interface to configure the punch state settings. P a g e | 68 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 70 Tap Shortcut Key Mappings on the Personalize interface to set the required shortcut keys. On the Shortcut Key Mappings interface, tap on the required shortcut key to configure the  P a g e | 69 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 73 To delete information and attendance logs/access records of all Delete All Data registered users. Delete Admin Role To remove all administrator privileges. Delete Access Control To delete all access data. P a g e | 72 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 74 Selecting Delete by Time Range, you need to set a specific time range to delete all data within a specific period. Select Delete by Time Range. Set the time range and click OK. P a g e | 73 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 75 Intercom. SIP Settings Tap SIP Settings on the Intercom interface to configure the settings. 9.1.1 Local Settings Tap Local Settings on the SIP Settings interface. P a g e | 74 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 76 Select whether to enable the contact list on the call page. When it is Call Contact List enabled, you can click the icon to open the contact list on the call P a g e | 75 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 77 Select the audio encoder for intercom. Both PCMU and PCMA provide better voice quality, but they take up more bandwidth, requiring 64kbps. 9.1.3 Video Options Tap Video Options on the SIP Settings interface. P a g e | 76 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 78 25Hz, does not support modification. Encoder Whether to enable H264 Encoder. 9.1.4 Call Options Tap Call Options on the SIP Settings interface. P a g e | 77 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 79 The device will automatically answer after the set delay time if the Auto-Answer Delay Time indoor monitor calls, valid value 0 to 10 seconds. Encryption It is disabled by default. P a g e | 78 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 80 Fence Terminal, you need to input the block, unit and room number. For example, if the indoor monitor is in Block 3, Unit 2, Room 2601, then input “03.02.2601”. P a g e | 79 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 81 Management Center: Select whether to enable the Management Center and set its number. After enabling, you can click the icon to directly call the admin on the call page. P a g e | 80 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 82 Click Call Mode > Direct Calling Mode> Add, select the indoor monitors that you want to call, then the indoor monitors will be displayed in the list. P a g e | 81 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 83 The value should be set as same as the value of DTMF in the indoor DTMF monitor. Doorbell Setting Tap Doorbell Setting on the Intercom interface to set the doorbell. P a g e | 82 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 84 After that, click on the device icon , if the wireless doorbell rings and the indicator flashes, it means the connection is successful. P a g e | 83 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 85 Note: This function needs to be used with the network video recorder (NVR). Set the device to the same network segment as the NVR. Tap ONVIF Settings on the Intercom interface. P a g e | 84 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 86 On the NVR system, click on [Start] > [Menu], then the main menu will pop up. Click [Channel Manage] > [Add Channel] > [Refresh] to search for the device. P a g e | 85 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 87 Note: The User Name and Password is set in the ONVIF Settings of the device. After adding successfully, the video image obtaining from the device can be viewed in real-time. P a g e | 86 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 89 In default settings, new users are allocated into the first group with the default group time zone,  where the access combo is “1” and is set in unlock state by default. P a g e | 88 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 90 Fingerprint Only, User ID Only, Password, Card Only and so on. Door Available To set time period for door, so that the door is available only during that period. Time Period P a g e | 89 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 91 24-hour clock. Tap the grey box to search the required Time Rule and specify the required Time Rule number (maximum up to 50 rules). P a g e | 90 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 92 Specify the start and the end time, and then tap OK. Notes: When the End Time is earlier than the Start Time, (such as 23:57~23:56), it indicates that access is  prohibited all day. P a g e | 91 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 93 On the Holidays interface, select a holiday item to be deleted and tap Delete. Press OK to confirm deletion. After deletion, this holiday is no longer displayed on All Holidays interface. P a g e | 92 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 94 When the holiday is set to be invalid, the access control time of the personnel in a group is not  affected during holidays. P a g e | 93 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 95 4 consists of only three people. The first person is from AC group 3, the second person is from AC group 5, and the third person is from AC group 8. P a g e | 94 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 97 1 to 999 seconds. Set the 6-digit duress password. When the user enters this duress password for Duress Password verification, an alarm signal will be generated. P a g e | 96 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 98 Note: Only FAT32 format is supported when downloading data using USB disk. Tap USB Manager on the main menu interface. 11.1 USB Download On the USB Manager interface, tap Download. P a g e | 97 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 99 To upload all the user information from USB disk into the device. User Portrait To upload all user portraits from USB disk into the device. P a g e | 98 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 100 The following is an example of searching for event logs. On the Attendance Search interface, tap Event Logs to search for the required record. P a g e | 99 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 101 3. Once the log search succeeds. Tap the login 4. The below figure shows the details of the highlighted in green to view its details. selected log. P a g e | 100 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 102 To test the RTC. The device tests whether the clock works normally and Test Clock RTC accurately with a stopwatch. Tap the screen to start counting and press it again to stop counting. P a g e | 101 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 103 MCU Version and manufacturer. Displays the firmware version and other version information of the device. Firmware Info Privacy Policy Display the device's privacy policy. P a g e | 102 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 104 Login to ZKBio CVAccess software, click System > Communication Management > Communication Monitor to set the ADMS service port, as shown in the figure below: P a g e | 103 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 105 After the addition is successful, the device will be displayed in the device list. 15.3 Add Personnel on the Software Click Personnel > Person > New: P a g e | 104 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 106 Organization Name: Scan the organization code you get before. (Enter System > System Management >Cloud Setting >APP enterprise QR Code) Account & Password: The personnel ID & password (default: 123456). P a g e | 105 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 107 User Manual Click Application Center > Mobile Credential on the App, and a QR code will appear, which includes employee ID and card number information. P a g e | 106 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 108 The QR code refreshes automatically for every 30s and supports manual refresh. Note: For other specific operations, please refer to ZKBio CVAccess User Manual. P a g e | 107 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 109 Time software then select [Device Module] > [Device] > [Device], click the device in the list, change the Device Name and Area. Note: The devices added automatically must be assigned to custom areas to communicate with the software. P a g e | 108 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 110 Fill in all the required fields and click Confirm to register a new user. Click Device > Device > Data Transfer > Sync Data to Device to synchronize all the data to the device including the new users. P a g e | 109 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 111 This function needs to be used with the indoor monitor VT07-B01. On the Indoor Monitor:  Tap Network > to enter the wired network setting interface. (Default password: 123456) P a g e | 110 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 112 Set the IP Address and Gateway of the indoor monitor. (Note: The IP address should be in the same network segment as the device.) Tap Setting > Advance Setting > Device Manage > Add to add the device. P a g e | 111 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 113 Set the related information of the device, then click Save. Device Type: Set as Outdoor Station. Device IP: Enter the IP address of the device. Device Port: 8000. User Name: admin. Password: 123456. P a g e | 112 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 114 User Manual On the Device:  On the Main Menu, Click Intercom > SIP Settings > Contact List > Add to add the connected indoor monitors. P a g e | 113 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 115 Call Address: It is the IP Address of the indoor monitor. To enable the video intercom function, click the icon on the device and enter the number or IP P a g e | 114 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 118 Number: It is the room number that set in the Contact List Menu. Then you can click the icon on the device and select the calling shortcut keys to call the indoor monitor. P a g e | 117 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 119 Mode > Add. Select the IP address of the indoor monitors that you want to call, then the indoor monitors will be displayed in the list. Then you can click the icon on the device to call the indoor monitors directly. P a g e | 118 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 121 ZKBio CVConnect Client Activation Steps  Step 1: Double-click the desktop shortcut key. Jump to browser page. Step 2: Follow the steps on the page to complete activation. P a g e | 120 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 122 If you already have a Minerva IoT account, you can use it and log in; otherwise click on Register, then jump to Minerva IoT registration page and register your account. P a g e | 121 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 123 If you don't currently have a company, you can choose to create one by clicking Use New Company. Start Activating and wait for 1-2 minutes until the Activation completely. P a g e | 122 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 124 Device Name: Enter the name of the indoor monitor.  Device Code: Set as DNK.  IP Address: Enter the IP address of the indoor monitor.  P a g e | 123 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 126 If you need to enable different devices or personnel to view a limited number of contacts, you can configure the contact list. Click Extension Management > Contact List > New to create a contact list. P a g e | 125 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 127 If the device is set to be a fence terminal, please do not define the short number of the indoor monitors. You just need to input the block, unit and room number to call the indoor monitor. P a g e | 126 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 128 Contacts to assign the contact list to the device; only after the assignment can the device call room numbers/short numbers or make calls through the contact list search. P a g e | 127 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 129 Contacts to assign the contact list to the individual, and after the assignment, the individual can view the contacts in the contact list upon logging into the ZKBio Zexus App. P a g e | 128 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 130 System > System Management >Cloud Setting >APP enterprise QR Code, or go to ZKBio CVConnect client, scan the ZKBio CVConnect Client Information QR Code.) P a g e | 129 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 131 "you have not assigned an extension number, please contact the administrator". Then you can directly enter the extension number of the device or click the icon to search for the device and call it. P a g e | 130 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 132 Login. Organization Name: Scan the organization code you get before. Account & Password: The administrator account; Same account & password as ZKBio CVAccess. P a g e | 131 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 133 Connected. Then you can directly enter the extension number of the device or click icon to search for the device and call it. The App complete operation steps please refer to the ZKBio Zexus Mobile App User Manual. P a g e | 132 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 134 SIP Domain: The SIP Server Domain. (Go to ZKBio CVConnect client, click Application > Innosip >  Enter, the EndPoint address is “https://innosip.zktecoiot.com”. Then 'zktecoiot.com' is the actual SIP server domian you need to enter on the PC Client.) P a g e | 133 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 135 When the PC Client receives a call, a window alert will pop up in the lower right corner of the desktop. Click the icon to accept it. P a g e | 134 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 136 User Manual You can open the door by clicking on the keypad and entering the DTMF value of the device, e.g. the default value of ZKTeco device is 1, so you can click on 1 at the keypad. 17.2.7 Make a Call Two-way calls can be made between the device, indoor monitor, ZKBio Zexus App, and PC client (BioTalk Pro).
Page 140 Login to the ZKBio Zexus App, click Application Center > Video Call to enter the video call application, Then you can directly enter the extension number or click the icon to search for the one you want to call. P a g e | 139 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 141 Open the BioTalk Pro client, click the keypad and enter the the SIP Account to make a call. You can click the icon > Add Contact to add the contact list manually. P a g e | 140 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 142 Policy and Data Processing Agreement” and click Sign In to log in to the Mobile App. Note: For more operations, refer to the ZKBio Zlink App's user manual. P a g e | 141 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 143 Once successfully added, the device is displayed in the list of the device interface. Then you can set the access levels and video intercom function as needed. P a g e | 142 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 146 Add Device on the Web Portal icon on the top left corner, and click [Device Center] > [Device] to enter the device Click the setting interface. P a g e | 145 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 147 Then enter the device name and specify the device to a site. Select Site from the drop- down menu. Click [Save] to complete the addition. P a g e | 146 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 148 Note: Wait a moment for the device status to change from “Offline” to “Online”. For more information, please refer to the relevant User Manual. P a g e | 147 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 149 Do not include more than one face template in the capturing area. 10） A distance of 50cm to 80cm is recommended for capturing the template. (The distance is adjustable, subject to body height). P a g e | 148 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 150 The captured person should be clearly visible, natural in color, no harsh shadow or light spot or reflection in face template or background. The contrast and lightness level should be appropriate. P a g e | 149 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 151 Privacy Policy Notice: To help you better use the products and services of ZKTeco (hereinafter referred as "we", "our", or "us") a smart service provider, we consistently collect your personal information. Since we understand the importance of your personal information, we took your privacy sincerely and we have formulated this privacy policy to protect your personal information.
Page 153 The components which contain toxins or harmful elements are included due to the current economic or technical limitations which prevent their replacement with non-toxic materials or elements. P a g e | 152 Copyright © 2025 ZKTECO CO., LTD. All rights reserved.
Page 154 ZKTeco Industrial Park, No. 32, Industrial Road, Tangxia Town, Dongguan, China. Phone : +86 769 - 82109991 : +86 755 - 89602394 www.zkteco.com Copyright © 2025 ZKTECO CO., LTD. All Rights Reserved.

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