AJAX MultiTransmitter Jeweller User Manual

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MultiTransmitter Jeweller user manual

MultiTransmitter Jeweller is an integration module for connecting third-party

wired detectors and devices to an Ajax system. It has 18 wired zones for

connecting NC, NO, EOL, 2EOL, and 3EOL devices.

MultiTransmitter is equipped with two tampers that protect it against

dismantling. The device is powered from the 100–240 V~ mains, and can

also run on a 12 V⎓ backup battery. Can supply 10.5–15 V⎓ for connected

detectors and devices.

2EOL and 3EOL connection types are only available for MultiTransmitter Jeweller

with the ﬁrmware version 2.13.0 or later. The integration module should be added to

compatible hub

the control panel should be updated to OS Malevich 2.28 or later.

Updated March 25, 2025

running on OS Malevich 2.13 or later. If

Hub (4G) Jeweller

is used,

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Summary of Contents for AJAX MultiTransmitter Jeweller

Page 1 Updated March 25, 2025 MultiTransmitter Jeweller is an integration module for connecting third-party wired detectors and devices to an Ajax system. It has 18 wired zones for connecting NC, NO, EOL, 2EOL, and 3EOL devices. MultiTransmitter is equipped with two tampers that protect it against dismantling.
Page 2 — with a “3EOL” label. Due to hardware differences, a ﬁrmware upgrade for old versions of MultiTransmitter is not provided. MultiTransmitter works as a part of an Ajax system and communicates with the hub via secure Jeweller radio protocol.
Page 3 1. Screws ﬁxing the casing lid. Use a hex key (Ø 4 mm) from the installation kit to unscrew it. 2. Light guides for the integration module status indication (available in the new casing version, while the previous version features the LED indicator on the board).
Page 4 1. 10.5–15.0 V⎓ power supply for ﬁre detectors. 2. MultiTransmitter 100–240 V~ power supply input. 3. The ﬁrst tamper button. Triggers in case of any attempt to remove the MultiTransmitter casing lid. 4. Terminals for connecting a 12 V⎓ backup battery. 5.
Page 5 Operating principle MultiTransmitter is designed to integrate third-party wired detectors and devices to an Ajax system. The integration module receives information about alarms, events, and malfunctions from detectors and devices via a wired connection. Then the integration module transmits the event to the hub using the Jeweller wireless communication protocol.
Page 6 The wired device connected to MultiTransmitter Jeweller can operate in one of the following sensor modes: Detect alarms Switch arming modes Control of blocking element Control of bolt lock MultiTransmitter can be used to connect alarm and auxiliary request buttons, indoor and outdoor motion detectors, as well as detectors that track opening, vibration, glass breaking, ﬁre, gas and water leakage, etc.
Page 7 CMS. Sensor modes Control of blocking element and Control of bolt lock is used to integrate third party blocking elements and bolt switch contacts to the Ajax system according to the inevitability principle (German: Zwangsläuﬁgkeit). Learn more...
Page 8 Auxiliary alarm Alarm caused by pressing an auxiliary request button. Panic button Alarm caused by pressing an alarm button. Gas alarm Alarm when gas concentration is exceeded. Event of a connected detector or device malfunction. MultiTransmitter should be connected to Hub Plus, Hub 2 (2G), Hub 2 (4G), Hub 2 Malfunction Plus, Hub Hybrid (2G) or Hub Hybrid (4G)
Page 9 Alarm when the glass break sensor is triggered. Glass break This event type operates only in Pulse operating mode. High temperature Alarm when the upper temperature limit is exceeded. Low temperature Alarm when the lower temperature limit is exceeded. Masking Alarm when the device masking is detected.
Page 10 OS Malevich 2.17 and higher. If the Followed group feature is conﬁgured for groups, their security state can automatically change depending on their settings and initiators’ states. How to set up KeyArm Zone for Ajax systems Control of blocking element...
Page 11 Icon Meaning You can set up Control of blocking element that allows receiving notiﬁcation on the status of third-party blocking element. The Control of blocking element feature is supported by compatible hubs with OS Malevich 2.25 and later. This feature is part of the inevitability principle (German: Zwangsläuﬁgkeit) ﬂow.
Page 12 EOL resistors with different resistance can be used in one detector. Recommendation resistance ratio of EOL resistors: R1＝R, R2＝2·R, R3＝3·R. In the Ajax app, you can select the normal state (normally closed or normally open) for each of the terminal pairs: alarm, tamper, and malfunction. This allows connecting any potential-free contact detector of any conﬁguration to...
Page 13 Transmitting events to the monitoring station The Ajax system can transmit events and alarms to the Ajax PRO Desktop monitoring app, as well as to the Central Monitoring Station (CMS) in SurGard (Contact ID), SIA (DC-09), ADEMCO 685, and other proprietary protocol formats.
Page 14 In the event of an alarm, the monitoring station operator of the security company knows what happened and where the rapid response unit has to be sent. All Ajax devices are addressable, so events, the device type, its assigned name and room can be transmitted to PRO Desktop and the CMS.
Page 15 The space functionality is available for apps of such versions or later: Ajax Security System 3.0 for iOS; Ajax Security System 3.0 for Android; Ajax PRO: Tool for Engineers 2.0 for iOS; Ajax PRO: Tool for Engineers 2.0 for Android; Ajax PRO Desktop 4.0 for macOS;...
Page 16 MultiTransmitter works with one hub only. After connecting to the new hub, the integration module stops exchanging commands with the previous one. When added to a new hub, MultiTransmitter is not removed from the previous hub list of devices. Remove it via the Ajax app.
Page 17 The connected integration module appears in the hub device list in the app. Device status updating depends on the polling interval adjusted in the Jeweller or Jeweller/Fibra settings (36 seconds by default). MultiTransmitter icons The icons provide info on some MultiTransmitter states. Check them in the Devices tab of the app.
Page 18 The device has not been transferred to the new hub. Learn more MultiTransmitter states The states provide info on the integration module and its operating parameters. Check the MultiTransmitter states in the Ajax app: 1. Go to the Devices tab. 2. Select MultiTransmitter from the device list.
Page 19 Displayed as a percentage with 5% increments. Battery Charge How battery charge is displayed in the Ajax apps The status of tampers that trigger if someone tries to detach the casing from the surface or violate the casing integrity: Closed — the device casing is closed.
Page 20 Open — the casing lid is open or the casing integrity is violated. Check the device casing. Learn more The external power supply 100–240 V~ is: Connected — the external power supply is connected to the integration module. External Power Disconnected —...
Page 21 Device № MultiTransmitter loop (zone) number. MultiTransmitter settings To change the MultiTransmitter settings in the Ajax app: 1. Go to the Devices tab. 2. Select MultiTransmitter in the list. 3. Go to Settings by clicking on the gear icon...
Page 22 4. Conﬁgure the parameters. 5. Click Back to save the new settings. Setting Meaning Integration module name. Displayed in the hub device list, the text of SMS, and event feed notiﬁcations. To change the name of the module, click on Name the text ﬁeld.
Page 23 Signal Attenuation Test Learn more Opens the MultiTransmitter User Manual in User Guide the Ajax app. Allows the user to deactivate the device without removing it from the system. Two options are available: Entirely — the device will not execute...
Page 24 MultiTransmitter malfunctions If the MultiTransmitter malfunction is detected (e. g., loss of connection with the hub via Jeweller), the Ajax app displays a malfunction counter in the upper left corner of the device icon. All faults can be seen in the integration module states .
Page 25 Cable length for connecting wired detectors and devices to MultiTransmitter. Consider placement guidelines when designing your security system. The design and installation of the security system should be carried out by professionals. The list of authorized Ajax partners is available here Signal strength...
Page 26 The Jeweller signal strength is determined by the number of undelivered or damaged data packets exchanged between the hub and the detector during a certain time. The signal strength is indicated by the icon in the Devices tab: Three bars — excellent signal strength. Two bars —...
Page 27 Installing MultiTransmitter Before installing MultiTransmitter, make sure that you have chosen the optimal location and that it meets the conditions of this manual. Run the Jeweller Signal Strength Test before ﬁnal installation. MultiTransmitter is designed for indoor installation. We recommend choosing the installation location hidden from eyes.
Page 28 2. Secure the casing on the vertical surface at the selected installation location with the bundled screws using all ﬁxation points. One of them is in the perforated part above the tamper — it is required for tamper triggering in case of any attempt to detach the MultiTransmitter casing. 3.
Page 29 Connect wired detectors and devices to the integration module 6. Connect the backup battery to the board terminals according to the diagram below using the connection cable from the complete set. Observe the polarity of wire connection. Securely fasten the wires in the terminals.
Page 30 Preparation and cable length Carefully read the user manual for the third-party wired detector or device before connecting it to MultiTransmitter. If you have any questions, please contact the technical support of the detector or device manufacturer. Violation of the basic installation rules, the recommendations of this manual and the instructions of the manufacturers of third-party wired detectors or devices can lead to their incorrect operation and false alarms.
Page 31 cables from the outside. We recommend using signal copper-plated aluminum cable with a 0.22 mm² cross-section. The maximum length of the signal cable used to connect third- party devices to MultiTransmitter is 400 meters . The value may vary if a different type of cable is used.
Page 32 Add a detector or device to the system How to connect a wired detector or device to MultiTransmitter Adding to the system In the Ajax system, each device or detector connected to MultiTransmitter takes one slot within the hub device limit. 1. Open the Ajax app .
Page 33 LED indicator if it is available. Icons of connected detectors and devices The icons display some states of the devices connected to MultiTransmitter. Check them in the Ajax app in the Devices tab. Icon...
Page 34 Status of intrusion sensors is OK.* Intrusion alarm.* The auxiliary request button state is OK.* Alarm when pressing the auxiliary request button.* The alarm button state is OK.* Alarm when pressing the alarm button.* Fire sensor state is OK.* The device detected a ﬁre alarm.* The gas sensor state is OK.* Alarm when gas concentration is exceeded.* Device status is OK.*...
Page 35 States of connected detectors and devices The states provide info on the device and its operating parameters. Check the states of the detectors and devices connected to MultiTransmitter in the Ajax app: 1. Go to the Devices tab. 2. Select MultiTransmitter in the list.
Page 36 The ﬁeld is displayed if a malfunction is detected. State of MultiTransmitter to which the wired device is connected: Online — MultiTransmitter is connected to MultiTransmitter name the hub/range extender. Oﬄine — MultiTransmitter is not connected to the hub/range extender. Status of connected wired device: ОK —...
Page 37 By the number of alarms — the system automatically disables the device when a set number of alarms is exceeded. By timer — the device is automatically disabled by the system when the restoration timer expires. The option is conﬁgured in the Ajax PRO app. Learn more...
Page 38 Alarm Reaction Shows how the detector reacts to alarms: Instant Alarm — the armed detector immediately reacts to a threat and raises the alarm. Entry/Exit — when a delay is set, the armed device starts the countdown and Operating Mode doesn’t raise the alarm even if triggered until the countdown ends.
Page 39 Device № Device loop (zone) number. Conﬁguring connected detectors and devices To change the settings of a connected device, in the Ajax app: 1. Go to the Devices tab. 2. Select MultiTransmitter in the list.
Page 40 Without EOL 2EOL 3EOL Input Type 2EOL and 3EOL connection types are only available for MultiTransmitter Jeweller with the ﬁrmware version 2.13.0 or later. The integration module should be added to a compatible hub running on OS Malevich 2.13 or later. If...
Page 41 Normally Closed Normally Open Selecting the sensor mode of the connected device: Detect alarms Sensor Mode Switch arming modes Control of blocking element Control of bolt lock Conﬁguring the arm switch if the Switch Arming Modes option is selected for the Sensor Mode setting: selecting arming Preset Action Arm Switch Settings...
Page 42 Bistable — for example, an opening detector. After an alarm, a restoration notiﬁcation is sent if the detector returns to its normal state. Pulse — for example, a motion detector. After an alarm, a restoration notiﬁcation is not sent if the detector returns to its normal state.
Page 43 An alarm will be raised if the pulse from the detector lasts longer than speciﬁed in this setting. Can be used as a false alarm ﬁlter. If the function is enabled, connected to the sirens system will be activated when an alarm is detected.
Page 44 Learn more Delay time when leaving is 5 to 120 seconds. Delay when leaving (alarm activation delay) is the time the user has to leave the secure zone Delay When Leaving, sec after arming the system. Learn more If the option is enabled, the detector connected to the integration module will switch to the armed mode if the system is set to Night Mode.
Page 45 By the timer — the device is automatically disabled by the system when the restoration timer expires. The option is conﬁgured in the Ajax PRO app. Learn more How to conﬁgure Chime The Chime is an audio signal notifying about the opening detectors triggering when the system is disarmed.
Page 46 6. Go to the Chime menu. 7. Select the siren notiﬁcation of the event and press If device is triggered. 8. Select the chime sound: 1 to 4 short beeps. Once selected, the Ajax app will play the sound. 9. Click Back to save the settings.
Page 47 If a malfunction is detected in a wired detector or device, the Ajax app displays a malfunction counter in the upper left corner of the device icon. All malfunctions can be seen in the states of connected device . Fields with faults will be highlighted in red.
Page 48 In the previous MultiTransmitter casing version, the LED indicator is not visible when the casing lid is closed. You can check the device status only in the Ajax app. The new MultiTransmitter casing version features light guides, allowing the integration module state to be viewed at any time.
Page 49 MultiTransmitter functionality test Ajax system provides several tests to correctly select the location of devices. The MultiTransmitter tests do not begin immediately, but not later than over a single hub—detector polling interval (36 seconds by default hub settings).
Page 50 Use a soft dry cloth that is suitable for equipment care. Do not use any substances containing alcohol, acetone, gasoline, and other active solvents to clean the device. Technical speciﬁcations All technical speciﬁcations of MultiTransmitter Jeweller Compliance with standards INCERT installation compliance Setup in compliance with EN 50131 requirements...
Page 51 6. Installation kit. 7. Quick start guide. Warranty The warranty for the products of the Limited Liability Company “Ajax Systems Manufacturing” is valid for 2 years after purchase. If the device does not operate properly, we recommend you contact support service ﬁrst, as in most cases, technical issues can be resolved remotely.
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