Akuvox R25A Administrator's Manual
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Akuvox R25A Administrator's Manual

Akuvox R25A Administrator's Manual

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About This Manual
Thank you for choosing the Akuvox R25A door phone. This manual is intended for administrators who need to
properly configure the door phone. This manual applies to 25.30.10.103 and provides all the configurations for the
functions and features of the Akuvox door phone. Please visit the Akuvox forum or consult technical support for
any new information or the latest firmware.

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Summary of Contents for Akuvox R25A

  • Page 1 About This Manual Thank you for choosing the Akuvox R25A door phone. This manual is intended for administrators who need to properly configure the door phone. This manual applies to 25.30.10.103 and provides all the configurations for the functions and features of the Akuvox door phone. Please visit the Akuvox forum or consult technical support for...

  • Page 2: Product Overview

    Product Overview Akuvox R25A door phone can be connected to indoor monitors for remote access control and communication. They allow audio calls with visitors, as well as opening the door. Featuring good video quality and wide view angle, it fits well in residential and commercial buildings.

  • Page 3: Change Log

    Changelog What’s new in version 25.30.10.103: Support the video storage function. Support pedestrian detection. Click here to view the device’s changelog of previous versions.

  • Page 4: Model Specification

    Model Specification Model R25A Camera Main Camera’s Sensor 4M pixels, CMOS Main Camera’s Image Size 1/3.2" Main Camera’s Resolution Up to 2K View Angle 150°(H), 150°(V) Technology LEDs IR LEDs Light Sensor Infrared Sensor G-Sensor ✔, 13.56MHz & NFC IC Card Reader ✔, 125KHz...
  • Page 5 Introduction to the Configuration Menu Status: This section gives you basic information such as product information, network information, account information, etc. Intercom: This section covers intercom settings, relay, monitoring settings, etc. Account: This section concerns the SIP account, SIP server, proxy server, transport protocol type, audio & video codec, etc.

  • Page 6: Access The Device

    Obtain Device IP Address Check the device IP address by holding the push button for 5s. Or search the device IP by the IP scanner, an Akuvox software in the same network. Access the Device Setting You can enter the device IP address in a browser and log into the device web interface where you can configure and adjust parameters.
  • Page 7 Language and Time Language Select the device’s web language on the Phone > Time/Lang interface. The following languages are supported: English, Russian, Spanish, Dutch, French, German, Polish, Japanese, and Hebrew. Time The time settings on the web interface allow you to configure the NTP server address for automatic time and date synchronization.

  • Page 8: Led Setting

    LED Setting LED Fill Light LED fill light is mainly designed to reinforce the light at night or in a dark environment. To set it up, navigate to the Intercom > LED Setting > LED Fill Light interface. Mode: Auto: Turn on the LED light automatically based on the minimum and maximum photoresistor value.
  • Page 9 Wake Mode: Auto: When the infrared detection is triggered, the card reader light will be on. Manual: The card reader light will not be controlled by infrared detection. Control LED Display by HTTP URL You can enter an HTTP URL in a browser to manage the LED color and frequency. To set it up, go to the Intercom >...

  • Page 10: Volume And Tone

    Volume and Tone Volume Control You can control the device volume on the Phone > Audio interface. Volume Level: Set the overall volume. Level 1 volume range is roughly 80-95, and 2 is 95-109. Tamper Alarm Volume: Set the volume when the tamper alarm is triggered. Prompt Volume: Various prompts including door-opening success and failure prompts.
  • Page 11 Open Door Succeeded Outside Warning: The relay-triggered tone. The door-opening tone can be heard when users open doors by the device-supported access methods except for the exit button. Open Door Succeeded Inside Warning: The input-triggered tone. The door-opening tone can be heard when users open doors by pressing an exit button.

  • Page 12: Network Setting

    Device Deployment in Network To facilitate device control and management, configure Akuvox intercom devices with details such as location, operation mode, address, and extension numbers. To set it up, go to the Network > Advanced > Connect Setting interface.

  • Page 13: Nat Setting

    Server Mode: It is automatically set up according to the actual device connection with a specific server in the network such as SDMC, Cloud, or None. None is the default factory setting indicating the device is not in any server type. Discovery Mode: With discovery mode enabled, the device can be discovered by other devices in the network.

  • Page 14: Snmp Setting

    UDP Keep Alive Messages: If enabled, the device will send out the message to the SIP server so that the SIP server will recognize if the device is in online status. UDP Alive Msg Interval: The message-sending time interval ranges from 5 to 60 seconds. The default is 30 seconds.
  • Page 15 Version: Select the supported TR069 version (version 1.0 or 1.1). ACS/CPE: ACS is short for auto-configuration servers as server side, and CPE is short for customer- premise equipment as client-side devices. URL: The URL for ACS or CPE. Periodic Interval: The interval for periodic notification. Device Web HTTP Setting This function manages device website access.
  • Page 16 Status: Indicate whether the SIP account is registered or not. Account 1/Account 2: The door phone supports 2 SIP accounts. - Account 1 is the default account for call processing. Also, it will be utilized when the Akuvox SmartPlus cloud service is activated.

  • Page 17: Outbound Proxy Server

    SIP servers enable devices to establish and manage call sessions with other intercom devices using the SIP protocol. They can be third-party servers or built-in PBX in Akuvox indoor monitor. To set it up, go to the web Account > Basic interface.
  • Page 18 TLS: An encrypted and secured transport layer protocol. Select this option if you wish to encrypt the SIP messages for enhanced security or if the other party’s server uses TLS. To use it, you need to upload certificates for authentication. DNS-SRV: A DNS service record defines the location of servers.

  • Page 19: Call Settings

    Call Settings Do Not Disturb The Do Not Disturb(DND) feature prevents unwanted incoming SIP calls, ensuring uninterrupted focus. It also allows you to set a code to be sent to the SIP server when rejecting a call. To set it up, go to the Phone > Call Feature > DND interface. Return Code When DND: Specify the code sent to the caller via the SIP server when rejecting an incoming call in DND mode.
  • Page 20 Sequence Call is a feature that allows you to dial a group of numbers in a predefined order until one of them answers. You can set up local sequence call numbers, or connect the device to the Akuvox SmartPlus which provides a set of sequence call numbers for the application.
  • Page 21 Call Type: Select Sequence Call. Call Timeout(Sec): Determine the duration before calling the next number when the previous call is not answered. Sequence Call Number(Local): Enter the target numbers. Call Hang up by Pressing the Push Button You can enable or disable pressing the push button to hang up a call on the Intercom > Basic > Push to Hang Up interface.

  • Page 22: Maximum Call Duration

    Note Please contact Akuvox tech team for a valid multicast address. Label: Name the multicast group. Maximum Dial Duration Maximum Dial Duration is the time limit for incoming- and/or outgoing calls on the door phone. If configured, the door phone will automatically terminate the call if no one answers the call within the preset time, whether it is incoming or outgoing.
  • Page 23 Hang up After Open Door This feature automatically ends the call once the door is released, allowing for the seamless reception of subsequent calls. To set it up, go to the Intercom > Basic > Hang Up After Open Door interface. Type: Specify the door-opening method.

  • Page 24: Audio Codec

    Audio and Video Codec Configuration Audio Codec The door phone supports three types of codec(PCMU, PCMA, and G722) for encoding and decoding the audio data during the call session. Each codec varies in terms of sound quality. You can select the specific codec with different bandwidths and sample rates flexibly according to the actual network environment.
  • Page 25 Video Codec for Direct IP Calls You can select the IP call video quality by selecting the proper codec resolution according to the network condition. Set it up on the Phone > Call Feature > IP Video Parameters interface. Video Resolution: Select the resolution from the provided options. Video Bitrate: The video stream bitrate ranges from 64 to 2048 kbps.
  • Page 26 Access Allowlist Configuration The door phone can store up to 1000 contacts, giving access permission to indoor monitors or other devices. You can search, create, edit, and delete the contacts in the allowlist. Set it up on the Contacts > Access Allowlist interface. Name: Name the contact.

  • Page 27: Relay Setting

    Relay Name: Assign a distinct name for identification purposes. Security Relay The Security Relay, known as Akuvox SR01, is a product designed to bolster access security by preventing unauthorized forced entry attempts. Installed inside the door, it directly governs the door opening mechanism,...
  • Page 28 Click here to view how to set up the security relay. To set up the security relay, go to Intercom > Relay > Security Relay interface. Connect Type: The connection type is RS485 by default. Trigger Delay(Sec): Set the delay time before the relay triggers. For example, if set to 5 seconds, the relay activates 5 seconds after pressing the Unlock button.
  • Page 29 Type: Determine the type of relay activated when employing door access methods for entry. Disabled: Only activate the local relay. Web Relay: Only activate the web relay. Both: Activate both the local relay and web relay. Typically, the local relay is triggered first, followed by the web relay to execute their pre-configured actions.
  • Page 30 Door Access Schedule Management A door access schedule lets you decide who can open the door and when. It applies to both individuals and groups, ensuring that users within the schedule can only open the door using the authorized method during designated time periods.
  • Page 31 In addition to creating door access a schedule separately, you can also conveniently import or export the schedules in order to maximize your door access schedule management efficiency. To set it up, go to the Intercom > Schedule interface. The export file is in TGZ format. The import file should be in XML format.
  • Page 32 Door Opening Configuration Unlock by RF Cards The RF card should be assigned to a particular user for door opening. When adding a user, you can also customize settings such as defining the door access schedule to determine when the code is valid and specifying which relay to open. To add a user, go to Intercom >...
  • Page 33 RF Card Code Format To integrate the RF card door access with the third-party intercom system, you need to match the RF card code format with the one used by the third-party system. To set it up, go to the Intercom > Card Setting > RFID interface. IC/ID Card Display Mode: Set the card number format from the provided options.
  • Page 34 C4 Events: When the device integrates with C4 devices, select the C4 event(s). When users use their credentials, the events will be triggered. You may refer to the manual Akuvox Integration with Control4 learn the integration steps. Floor No.: Specify the accessible floor(s) to the user via elevator.
  • Page 35 Actions Triggered by Swiping Cards You can set up the actions triggered by swiping cards to open doors on the Intercom > Card Setting > Card Event interface. Action To Execute: FTP: Send a screenshot to the preconfigured FTP server. Email: Send a screenshot to the preconfigured Email address.
  • Page 36 To secure door access via DTMF codes, you can set up the DTMF whitelist on the device web Intercom > Relay > Open Relay Via DTMF interface so that only the caller numbers you designated in the door phone can use the DTMF code to gain door access.
  • Page 37 Enabled: To use a specific input interface. Trigger Electrical Level: Set the input interface to trigger at a low or high electrical level. Action To Execute: Set the desired actions that occur when the specific Input interface is triggered. FTP: Send a screenshot to the preconfigured FTP server.
  • Page 38 RTSP stands for Real Time Streaming Protocol. It can be used to stream video and audio from the third-party cameras to the device. You can add a camera’s stream by adding its URL. The URL format of Akuvox devices is rtsp://Device’s IP/live/ch00_0...
  • Page 39 Video Resolution: Specify the image resolution, varying from the lowest CIF(352×288 pixels) to the highest 1080P(1920x1080 pixels). Video Framerate: Frames per second, refers to how many frames are displayed in one second of video. The default frame rate is 30fps. Video Quality: The video bitrate ranges from 50 to 90.
  • Page 40 Audio Enabled: Decide whether the RTSP stream has sound. Video Enabled: Decide whether the RTSP stream has video. After enabling the RTSP feature, the video RTSP is enabled by default and cannot be modified. 2nd Video Enabled: The device supports two RTSP streams. Audio Codec: Choose a suitable audio codec for RTSP audio.
  • Page 41 ONVIF You can access the real-time video from the device's camera using the Akuvox indoor monitor or other third-party devices like Network Video Recorder(NVR). Enabling and setting up the ONVIF function on the device will allow its video to be visible on other devices.

  • Page 42: Live Stream

    Password: Set the password required for accessing the door phone's video stream on other devices. It is admin by default. Once the settings are configured, to access the video stream on the third-party device, simply enter the ONVIF URL: http://Device’s IP:80/onvif/device_service. Live Stream There are two ways to check the real-time video from the device.

  • Page 43: Tamper Alarm

    Web Server Certificate It is a certificate sent to the client for authentication when the client requests an SSL connection with the Akuvox door phone. Please upload the certificates in accepted formats. Upload Web Server Certificate on the Security > Advanced > Web Server Certificate interface.

  • Page 44: Motion Detection

    Index: Auto: The uploaded certificate will be displayed in numeric order. 1 to 10: The uploaded certificate will be displayed according to the value selected. Choose File: Click Choose File to upload the certificate. Only Accept Trusted Certificates: When enabled, as long as the authentication succeeds, the door phone will verify the server certificate based on the client certificate list.
  • Page 45 Set up motion detection on the Intercom > Motion interface. Suspicious Moving Object Detection: Disabled: Turn off the motion detection function. IR Detection: When the infrared sensor detects moving objects, preset actions will be triggered. Image Detection: When the video camera detects moving objects, preset actions will be triggered. Pedestrian Detection: When the device detects the upper body of the passersby, preset actions will be triggered.
  • Page 46 Email Notification Set up email notifications to receive screenshots of unusual motion from the device. Click here to view how to set this feature up. SMTP Server Address: The SMTP server address of the sender. SMTP User Name: The SMTP username is usually the same as the sender's email address. SMTP Password: The password of the SMTP service is the same as the sender's email address.

  • Page 47: Voice Encryption

    You can use the device to send specific HTTP URL commands to the HTTP server for certain actions. These actions will be triggered when the relay status, input status, or RF card access changes. Akuvox Action URL: Event Parameter format...

  • Page 48: User Agent

    Secure Real-time Transport Protocol (SRTP) is a protocol derived from the Real-time Transport Protocol (RTP). It enhances the security of data transmission by providing encryption, message authentication, integrity assurance, and replay protection. Set it up on the Account > Advanced > Encryption interface. Voice Encryption(SRTP): Choose Disabled, Optional, or Compulsory for SRTP.

  • Page 49: Emergency Action

    For assistance with file transfer, please contact Akuvox technical support. Emergency Action This feature works with Akuvox SmartPlus Cloud. It keeps the door open when an emergency happens. You need to specify the Input that applies the feature.
  • Page 50 Logs Call Logs To check calls—including dial-out, received, and missed calls—within a specific period, you can view the call log on the device's web interface. If needed, you can also export the call log from the device. Check the call logs on the Phone > Call Log interface. Call History: There are four specific types of call logs: All, Dialed, Received, and Missed.
  • Page 51 Status: Display All, Successful, and Failed door-opening records. Time: Search the desired call log by entering a certain period. Name: Display user name. If it is an unknown key or card, it will display Unknown. Code: If the door is opened by RF cards, the card code will be displayed. If the door is opened by an HTTP command, it will be empty.

  • Page 52: System Log

    Set the system log on the Upgrade > Advanced > System Log interface. Log Level: Select log levels from 0 to 7 levels. You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purposes. The default log level is 3. The higher the level is, the more complete the log is.
  • Page 53 Specific Port: Select the specific port from 1-65535 so that only the data packet from the specific port can be captured. You can leave the field blank by default. PCAP: Click the Start tab and Stop tab to capture a certain range of data packets before clicking the Export tab to export the data packets to your Local PC.
  • Page 54 Backup You can import or export encrypted configuration files to your Local PC. Export the file on the Upgrade > Advanced > Others interface.

  • Page 55: Firmware Upgrade

    Firmware Upgrade Akuvox devices can be upgraded on the device web interface. Upgrade the device on the Upgrade > Basic interface. Click Choose File to upload the firmware. Note The upgrade file should be in .rom format.
  • Page 56 Auto-provisioning is a feature used to configure or upgrade devices in batch via third-party servers. DHCP, PNP, TFTP, FTP, and HTTPS are the protocols used by the Akuvox devices to access the URL of the address of the third-party server which stores configuration files and firmware, which will then be used to update the firmware and the corresponding parameters on the device.
  • Page 57 AutoP Schedule Akuvox provides you with different AutoP methods that enable the device to perform provisioning for itself according to the schedule. To set it up, go to Upgrade > Advanced > Automatic Autop interface. Mode: Power On: The device will perform Autop every time it boots up.
  • Page 58 8080) HTTPS: https://192.168.0.19/(use the default port 443) Akuvox does not provide user specified server. Please prepare TFTP/FTP/HTTP/HTTPS server by yourself. DHCP Provisioning Configuration Auto-provisioning URL can also be obtained using the DHCP option which allows the device to send a request to a DHCP server for a specific DHCP option code.

  • Page 59: Pnp Configuration

    Go to Upgrade > Advanced > Automatic Autop interface. To set up the DHCP Option, scroll to the DHCP Option section. Custom Option: Enter the DHCP code that matches the corresponding URL so that the device will find the configuration file server for the configuration or upgrading. DHCP Option 43: If the device does not get a URL from DHCP Option 66, it will automatically use DHCP Option 43.
  • Page 60 Integration with Third Party Device Integration via Wiegand The device can be integrated with third-party devices via Wiegand. Set it up on the Intercom > Wiegand interface. Wiegand Display Mode: Select the Wiegand card code format from the provided options. Wiegand Card Reader Mode: The transmission format should be identical between the access control terminal and the third-party device.

  • Page 61: Power Output Control

    Integration via HTTP API HTTP API is designed to achieve a network-based integration between the third-party device and the Akuvox device. Set it up on the web Intercom > HTTP API interface. Enabled: Enable or disable the HTTP API function for third-party integration. If the function is disabled, any request to initiate the integration will be denied and return HTTP 403 forbidden status.

  • Page 62: Lift Control

    Lift Control The device can be connected to the Akuvox lift controller for the lift control. Users can summon the lift to go down to the ground floor when they are granted access through various types of access methods on the device.
  • Page 63 Floor NO. Parameter: The floor number parameter is provided by Akuvox. The default is $floor. You can define your parameter string. URL To Trigger Specific Floor: The Akuvox lift control URL for triggering a specific floor. The URL is /cdor.cgi?open=0&door=$floor, but the string $floor at the end must be identical to the parameter string you defined.

  • Page 64: Password Modification

    Password Modification You can modify the device web password for both the administrator account and the user account. To set it up, go to Security > Basic > Web Password Modify interface. Click Change Password. To enable or disable the user account, scroll to the Account Status section.
  • Page 65 System Reboot and Reset Reboot If you want to restart the device system, you can operate it on the device web. Moreover, you can set up a schedule for the device to be restarted. Reboot the device on the Upgrade > Basic interface. To set up the schedule, go to the Upgrade >...

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