Fanvil i501 User Manual
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Fanvil i501 User Manual

Fanvil i501 User Manual

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i501(W)
User Manual
Version: 0.1 | Date: 2025.01.17

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Summary of Contents for Fanvil i501

  • Page 1 User Manual Version: 0.1 | Date: 2025.01.17...

  • Page 2: Table Of Contents

    Connect Connect ............................... 1 1 Safety Instruction ............................ 4 1.1 Safety Instruction .......................... 4 2 Product Overview ............................ 5 2.1 Overview ............................5 2.2 Specification Parameter ........................ 5 3 Installation Instruction ..........................6 3.1 Device Inventory ........................... 6 3.2 Installation Procedure ........................6 3.2.1 Wall-mounted ........................
  • Page 3 6.1 Intercom ............................14 6.1.1 Initiate Intercom ........................14 6.1.2 Intercom Call ........................14 6.2 MCAST ............................15 6.3 Hotspot ............................16 6.3.1 Hotspot ..........................16 6.4 Message............................17 6.4.1 MWI ............................. 17 7 Open Door .............................. 19 7.1 Open The Door Under Standby ....................19 7.1.1 Settings Of Open The Door Under Standby ...............
  • Page 4 12 Network Settings ..........................34 12.1 Ethernet Connection ......................... 34 12.2 Wireless Network (Only i501W) ....................34 12.3 Network Mode ........................... 36 12.4 Network Server ......................... 36 12.5 VPN ............................36 12.6 VLAN ............................38 13 Security Settings ..........................40 13.1 Short-circuit Input ........................

  • Page 5: Safety Instruction

    Safety Instruction 1.1 Safety Instruction Please read the following safety notices before installing or using this unit. They are crucial for the safe and reliable operation of the device. ⚫ Please use the product-specified power adapter. If you need to use a power adapter provided by another manufacturer due to special circumstances, please confirm that the voltage and current of the provided adapter meet the specifications of this product, and it is recommended to use a product that has passed safety certification, otherwise it may cause fire or electric shock accidents.

  • Page 6: Product Overview

    In order to help some interested users to better understand the details of the product, the user manual can be used as a reference guide for the use of i501/i501W. This document may not apply to the latest version of the software. If you have any questions, you can use the help prompt interface that comes with the i501/i501W device, or download and update your user manual from the official website.

  • Page 7: Installation Instruction

    Installation Instruction 3.1 Device Inventory Note: The i501W comes with a standard power adapter, while the i501 supports PoE for both network connectivity and power supply. 3.2 Installation Procedure 3.2.1 Wall-mounted ⚫ Please install the indoor station according to the instructions provided in the image below: Drill two holes in the wall, the vertical distance between the two holes is 100mm;...

  • Page 8: Wi-Fi Configuration Steps

    3.2.2 Wi-Fi Configuration Steps ⚫ Method 1: Enable [Share Wi-Fi] on W611W: Go to [Menu] >> [Advanced Settings] >> [Share Wi-Fi]. Turn on the Wi-Fi sharing feature and configure the SSID and password for the office network. At this point, the W611W functions as an AP. Power on the i501W device.

  • Page 9: User Guide

    User Guide 4.1 Interface Instruction Numbe Name Description Connect to a local area network (LAN) or Network Port ① the Internet. Power Port Connect the power adapter. ② Handset Port Connect the device handset. ③ Short-Circuit Input Configurable short-circuit input function for ④...

  • Page 10: Button Instruction

    4.2 Button Instruction Number Name Description Customizable button, default speed dial, Management Office ① immediately dials the management office when pressed. Customizable button, default set to Do Not Disturb, can ② reject incoming calls. The user can press this button to enable or disable the Hands-free key ③...

  • Page 11: Device Status

    4.3 Device Status Users can view the device status via the web interface. Log in to the web interface and navigate to [System] >> [Information] to check the device status: ⚫ System Information: Displays the device model name, hardware version, software version, uptime, memory information, system time, and other details.

  • Page 12: Language Settings

    password are both "admin." 4.5 Language Settings Users can set the language through the web interface. Log in to the device's web page and select the desired language from the dropdown menu in the upper right corner . Check the "Sync language to the phone" option to ensure the language setting is applied to the device.

  • Page 13: Call Features

    Call Features 5.1 Making Calls 5.1.1 Speed Dialing When the user presses the shortcut key, it initiates a one-touch call. To configure the shortcut key via the web interface: Navigate to [Function Key] >> [DSS Key], select [Memory Key] as the type, enter the SIP account or IP address, and choose [Speed Dial] as the subtype.

  • Page 14: Reject The Call

    5.3 Reject The Call When the user ends the call, they can either return the handset or press the hands-free key to end the call. ⚫ For handset calls, hang up the handset to end the call. ⚫ For hands-free calls, press the hands-free key to end the call. 5.3.1 The user can enable the Do Not Disturb (DND) feature on the device to reject incoming calls.

  • Page 15: Advance Function

    Advance Function 6.1 Intercom After activating the intercom mode, the device can automatically answer incoming calls in intercom mode. 6.1.1 Initiate Intercom To use the intercom function, the function key needs to be set as a memory key - intercom button in advance.

  • Page 16: Mcast

    6.2 MCAST The multicast feature allows for simple and convenient announcements to all multicast members by configuring the device to monitor a multicast address and play the RTP stream sent to that address. Users can configure the multicast listening address and port through the web interface: [Phone Settings] >>...

  • Page 17: Hotspot

    ⚫ Press the configured DSS Key for multicast. ⚫ The receiving phone will accept the multicast call and automatically play the multicast audio. 6.3 Hotspot 6.3.1 Hotspot SIP hotspot is a simple utility. Its configuration is simple, which can realize the function of group vibration and expand the quantity of sip account.

  • Page 18: Message

    ports need to be consistent. Name Fill in the name of the SIP hotspot. This configuration is used to identify different hotspots on the network to avoid connection conflicts. Line Settings Sets whether to enable the SIP hotspot function on the corresponding SIP line.
  • Page 19 To listen to voicemail, you must enable voicemail for that line and fill in the voicemail retrieval number. Users can enable and fill in this information on the web page [Line] >> [SIP] >> [Basic Settings] >> [Voice Message Number]. Users can configure the voicemail function key on the web page [Function Key] >>...

  • Page 20: Open Door

    Open Door The indoor station can operate the door access control system to open the door while in standby mode or during a call. 7.1 Open The Door Under Standby In standby mode, the user can press the [Open Door] button on the device to open the door.

  • Page 21: Call Log

    Call Log Web interface for viewing call logs: ⚫ Viewing : The system can store up to 1000 call records. Users can view the call logs by navigating to [Call Logs] >> [Call Information], where they can access records of all incoming, outgoing, forwarded, and missed calls.

  • Page 22: Device Settings

    Device Settings 9.1 Time Plan The Time Plan feature allows users to set specific actions to occur at either a particular time or within a period. A time point triggers an action at a specific moment, while a period triggers an action during a specified duration.

  • Page 23: Action Plan

    Action Plan application: A technology defined and designed by Fanvil for remote control and behavior linkage between Fanvil terminal devices and other devices. When an event occurs on a Fanvil terminal, the terminal can execute an action based on a predefined Plan rule.

  • Page 24: Maintenance

    9.3 Maintenance 9.3.1 Configurations On this page, users with administrator privileges can view, export, or import the phone configuration, or restore the phone to factory Settings. ◼ Export Configurations Right click to select target save as, that is, to download the device's configuration file, suffix “.txt” (note: profile export requires administrator privileges).
  • Page 25 and the update cycle, etc. Place the upgrade TXT file and software on the corresponding server. When the device detects that the software version number on the server is different from its own software version number, it will prompt for an upgrade. Parameter Description Upgrade Server...

  • Page 26: Auto Provision

    ⚫ After completing the configuration on the Manager web page, place the version information TXT file into the configured HTTP server. The naming format for the version information TXT file should be: vendor_model_hwv1_0.txt: Version=2.12.0 #Software Version Number Firmware=http://ip:port/xxx.z #URL of the Software Version File BuildTime=2023.09.11 20:00 Info=TXT Release Note：...
  • Page 27 Configure the user name of FTP server; TFTP protocol does not need to be configured; if you use FTP protocol to Authentication Name download, if you do not fill in here, the default user of FTP is anonymous. Authentication Password The password of provision server.
  • Page 28 URL. The default is Disable. Custom Option Value Custom option number. Must be from 128 to 254. SIP Plug and Play Whether enable PnP or not. If PnP is enabled, phone will send a SIP SUBSCRIBE message with broadcast method. Enable SIP PnP Any server can support the feature will respond and send a Notify with URL to phone.
  • Page 29 HTTPS. Update Interval Configure the interval for upgrades, in hours. Provision Mode: 1.Disabled. Update Mode 2.Update After Reboot 3.Update at Time Interval Autoprovision Now TR069 Enable TR069 Enable TR069 after selection ACS Server Type Select the type of ACS server. ACS Server URL ACS server address ACS User...

  • Page 30: Audio Settings

    10 Preferences 10.1 Audio Settings 10.1.1 Ring Setting Web interface for setting ringtones: The user can set the device ringtone type through the webpage [Phone Settings] >> [Media Settings] >> [Media Settings]. After making the settings, click [Apply] to save. 10.1.2 Volume Setting The user can set the device volume through the webpage.

  • Page 31: Tone Settings

    that matches the set value, the device will play the corresponding ringtone type. Set whether to enable specific ringtones for incoming calls on the Line respective SIP line. Ring Type Type1-Type7, WirelessRing 10.1.4 Tone Settings Users can configure call tones, conversation tones, ringback tones, and hang-up reminder tones via the webpage [Phone Settings] >>...

  • Page 32: Upload Ring

    Ring Back Tone Closed: Disables the ringback tone for calls. Default: Uses the default ringback tone. Supports custom ringback tones, which can be set by upgrading ringtone files under [System] >> [Upgrade] >> [Ring Upgrade], and then selecting the custom option for the ringback tone. Busy Tone Closed: Disables the call waiting tone.

  • Page 33: Function Key Settings

    11 Function Key Settings 11.1 Function Key Function Key Setting Users can configure function keys through the web management interface. Web Interface Configuration of Feature Keys: In the webpage [Function Key], configure the DSSKEY keys. The key types can be memory keys, function keys, DTMF, etc.
  • Page 34 ⚫ DTMF: Press this key during a call to send the configured values in sequence to the remote end. ⚫ URL: Access the configured remote URL address, where you can set the XML phonebook address and more. ⚫ Action URL: Users can use a specific URL to perform basic call operations and configure multicast listening by setting the multicast address.

  • Page 35: Network Settings

    12 Network Settings 12.1 Ethernet Connection Users can configure the wired network through the device's web interface. The device defaults to IPv4 mode, and the Network Mode can be modified as needed. Configure the wired network through the web interface: Users can navigate to [Network] >>...
  • Page 36 ⚫ You will then see the connected Wi-Fi in the wireless network list. To connect via another device (built-in default Wi-Fi SSID): ⚫ Method 1: Enable [Share Wi-Fi] on W611W: Go to Menu >> Advanced Settings >> 7. Share Wi-Fi. Turn on the Wi-Fi sharing feature and configure the SSID and password for the office network.

  • Page 37: Network Mode

    12.3 Network Mode ⚫ There are three IP Mode options available: IPv4, IPv6, and IPv4 & IPv6. ⚫ Users can also set the network mode via the web interface by going to [Network] >> [Basic] >> [Network Type]. 12.4 Network Server Setting Method: ⚫...
  • Page 38 ⚫ For some users, particularly corporate users, it may be necessary to establish a VPN connection before activating line registration. The device supports two VPN modes: Layer 2 Tunneling Protocol (L2TP) and OpenVPN. ⚫ Users must enable (or disable) and configure the VPN by logging into the web page. L2TP Setup Method: ⚫...

  • Page 39: Vlan

    restart until manually disabled by the user. 12.6 VLAN VLAN (Virtual Local Area Network) technology allows a LAN to be divided into multiple logical LANs—VLANs, each VLAN being a broadcast domain where broadcast messages are confined within a single VLAN. Support is provided for acquiring VLAN ID via LLDP, CDP, DHCP, and manual settings.
  • Page 40 ➢ WAN VLAN ID: Set the WAN VLAN ID.

  • Page 41: Security Settings

    13 Security Settings 13.1 Short-circuit Input Short-circuit input detection interface: Used for connecting devices such as switches, infrared probes, door sensors, and vibration sensors; When the short-circuit input is triggered, it can send a text message to a specified server address, or make a call to a designated number, and play an alarm ringtone locally.
  • Page 42 number. The alarm information to be sent: The $parameter can be replaced with actual values. The supported parameters are as follows: $model: Replaced with the actual model name. $active_user: Replaced with the actual SIP username. Information $mac: Replaced with the device's MAC address. $ip: Replaced with the device's IP address.

  • Page 43: Security

    14 Security 14.1 Web Password Modify the password through the user configuration interface: Users can customize and change the web login password by accessing the webpage at [System] >> [Account] >> [User Management] and selecting the account to modify. Modify the password by logging into the user interface: Users can customize and change the web login password.

  • Page 44: Mutual Authentication

    Enable Web Filtering: Configure to enable/disable web access filtering. Click the [Submit] button to apply the changes. Note: If accessing the device from a machine within the same subnet, do not configure the web filtering subnet to be outside of your own subnet; otherwise, you won't be able to log in to the webpage. 14.3 Mutual Authentication The device supports mutual authentication using HTTPS and SIP TLS.

  • Page 45: Network Firewall

    Mutual Authentication Explanation ⚫ Upload the device certificate used to the server's trusted certificate list, ensuring that the server's trusted certificate list includes the device's certificate. Please confirm with the server administrator. ⚫ Access the web page [Security] >> [Trusted Certificates] >> [Import Certificates] to upload the server's device certificate to the device's trusted certificate list and select the trusted certificate module to use.
  • Page 46 Source address can be host address, network address, or all Src Address addresses 0.0.0.0; It can also be a network address similar to *.*.*.0, such as: 192.168.1.0. The destination address can be either the specific IP address or Dst Address the full address 0.0.0.0;...

  • Page 47: Trouble Shooting

    15 Trouble Shooting When the device is not in normal use, the user can try the following methods to restore normal operation of the device or collect relevant information and send a problem report to Fanvil technical support mailbox. 15.1 Get Device System Information Users can obtain information through the device webpage [System] >>...

  • Page 48: Network Packets Capture

    15.4 Network Packets Capture In order to obtain the data packet of the device, the user needs to log in to the webpage of the device, open the webpage [System] >> [Tools] >> [ ], and click the [Start] option in the LAN Packet Capture "Network Packets Capture".If you are using a WiFi network, click the [Start] option in [WLAN Packet Capture].

  • Page 49: Common Trouble Cases

    15.6 Common Trouble Cases Trouble Case Solution Device could not boot up The device is powered by a power adapter. Please use a compliant power adapter and check if the device is connected to power. The device is powered by PoE. Please use a compliant PoE switch. Device could not register to 1.

  • Page 50: Appendix Table

    16 Appendix Table 16.1 Appendix I - Button Icon Icon Description Management Office Do Not Disturb Hands-free Call Door Open...

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