HP ap5000 - All-in-One Point of Sale System Hardware Reference Manual

All-in-one point of sale system.
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Hardware Reference Guide
HP ap5000 All-In-One Point of Sale System

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  • Page 1

    Hardware Reference Guide HP ap5000 All-In-One Point of Sale System...

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    © Copyright 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. The only warranties for HP products and...

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    About This Book This guide provides basic information for upgrading this computer model. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.

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    About This Book ENWW...

  • Page 5: Table Of Contents

    Table of contents 1 Product Features ............................1 Standard Features ..........................1 System Components ..........................2 Bottom I/O Panel Components ......................3 Side Panel Components ........................4 2 Hardware Upgrades ............................5 Tools Needed ............................5 Warnings and Cautions ........................5 Removing the Bottom I/O Cover ......................

  • Page 6: Table Of Contents

    Appendix A Electrostatic Discharge ......................29 Preventing Electrostatic Damage ....................... 29 Grounding Methods ..........................29 Appendix B Computer Operating Guidelines, Routine Care and Shipping Preparation ......30 Computer Operating Guidelines and Routine Care ................30 Shipping Preparation .......................... 30 Index ................................... 32 ENWW...

  • Page 7: Product Features, Standard Features

    Product Features Standard Features The HP ap5000 All-In-One Point of Sale System features include: ● Water-resistant touch screen so wet fingers are not be a problem. You can use a stylus, finger tip, finger nail, or credit card edge on the touch screen. ●...

  • Page 8: System Components

    System Components Figure 1-1 System Components Touch Screen Adjustable Touch Screen Hinge Power LED Print Advertisement Panel Magnetic Stripe Reader (MSR) Base and Power Supply Housing VFD Customer Display Bottom I/O Cover Drive Cover Power Button Adjustable VFD Hinge Side I/O cover Chapter 1 Product Features ENWW...

  • Page 9: Bottom I/o Panel Components

    Bottom I/O Panel Components Figure 1-2 Bottom I/O Panel Connectors Kensington Lock Slot PS/2 Keyboard Connector Serial Connector (COM2, 5V) Serial Connector (COM1, 5V) Parallel Connector Serial Connector (COM3, 12V) RJ-45 Network Connector VGA Connector 24V USB+POWER Connector Universal Serial Bus (USB) Connectors Power Button Power Cord Connector ENWW...

  • Page 10: Side Panel Components

    Side Panel Components Figure 1-3 Side Connectors Primary Hard Drive Microphone Connector (pink) Secondary Hard Drive Bay Universal Serial Bus (USB) Connector Audio Line-Out Connector (green) Chapter 1 Product Features ENWW...

  • Page 11: Hardware Upgrades, Tools Needed, Warnings And Cautions

    Hardware Upgrades Tools Needed A Phillips head screwdriver is the only tool needed for most of the procedures described in this guide. Warnings and Cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide.

  • Page 12: Removing The Bottom I/o Cover, Replacing The Bottom I/o Cover

    Removing the Bottom I/O Cover To remove the bottom I/O cover, press downward on the two tabs at the top of the cover (1) and rotate the cover off (2). Figure 2-1 Removing the Bottom I/O Cover Replacing the Bottom I/O Cover To replace the bottom I/O cover, insert the bottom of the cover (1) and rotate the top of the cover on so that it snaps in place (2).

  • Page 13: Removing The Side I/o Cover, Replacing The Side I/o Cover

    Removing the Side I/O Cover To remove the side I/O cover, pull out on the center of the cover (1) and rotate the cover off (2). Figure 2-3 Removing the Side I/O Cover Replacing the Side I/O Cover To replace the side I/O cover, slide the hook on the side I/O cover into the slot on the larger drive cover (1) and rotate the cover on so that it snaps in place (2).

  • Page 14: Removing The Drive Cover, Replacing The Drive Cover

    Removing the Drive Cover To remove the drive cover, loosen the screw that holds the cover in place (1), rotate the cover back (2), and pull the cover off the display head (3). NOTE: The drive cover screw is captive, therefore it does not disengage from the drive cover when loosened.

  • Page 15: Routing Cables

    Routing Cables When connecting peripherals to the bottom I/O panel, route the peripheral cables through the bottom of the base and out the center hole at the top of the base before connecting. Figure 2-7 Routing Cables ENWW Routing Cables...

  • Page 16: Adjusting The Tilt

    Adjusting the Tilt The main touch screen display has a 90 degree tilt range. The VFD customer display has an 80 degree tilt range. Figure 2-8 Adjusting the Touch Screen Display Tilt Figure 2-9 Adjusting the VFD Customer Display Tilt Chapter 2 Hardware Upgrades ENWW...

  • Page 17: Using The Print Advertising Panel

    Using the Print Advertising Panel You can insert a print advertisement into the panel on the system's base. A print advertisement template is available on the system's hard drive. Press inward on the two sides of the advertising panel (1) and pull the cover of the panel off the system's base (2).

  • Page 18: Installing An Hp/kensington Microsaver Security Cable Lock

    Installing an HP/Kensington MicroSaver Security Cable Lock Remove the bottom I/O cover (see Removing the Bottom I/O Cover on page Install the cable lock into the lock slot on the bottom I/O panel. Figure 2-12 Installing an HP/Kensington MicroSaver Security Cable Lock Replace the bottom I/O cover (see Replacing the Bottom I/O Cover on page Chapter 2 Hardware Upgrades...

  • Page 19: Removing And Replacing The Vfd Customer Display

    Removing and Replacing the VFD Customer Display Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet. CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet.

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    Remove the two screws below the display screen (1) and slide the display off the system (2). Figure 2-14 Removing the VFD Customer Display Route the serial cable of the new display through the center hole in the hinge area and connect the cable to the same COM port on the I/O panel that was used for the old display.

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    If you are replacing the VFD customer display, slide the new customer display into the slot on the hinge (1) and insert the two screws that secure it in place (2). Figure 2-16 Replacing the VFD Customer Display Attach the hinge bracket cover by placing the upper sides of the cover over the sides of the bracket (1) then pressing the bottom of the cover onto the bracket so that it snaps in place (2).

  • Page 22: Removing And Replacing The Hard Drive

    Removing and Replacing the Hard Drive CAUTION: Before you remove the old hard drive, be sure to back up the data from the old hard drive so that you can transfer the data to the new hard drive. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet.

  • Page 23

    To remove the hard drive from the plastic carrier, pull up on the two ends on one side of the carrier (1) and rotate the drive out of the carrier (2). Figure 2-19 Removing the Hard Drive from the Carrier To insert the new drive in the carrier, hold the drive at a slight angle and place one side of the hard drive in the carrier (1), then press the other side straight down into the carrier (2).

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    To replace the hard drive, slide the drive firmly into the bay with the end of the drive that has the connector going in first. Figure 2-21 Replacing the Hard Drive Replace the drive cover (see Replacing the Drive Cover on page Reconnect the power cord and press the power button.

  • Page 25: Removing And Replacing The Power Supply

    Removing and Replacing the Power Supply Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet. CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet.

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    Lift the power supply and its cables out of the base of the unit. Figure 2-23 Removing the Power Supply Connect the external power cord to the power supply. Route the circular end of the power cord through the hole at the top of the base and connect the power cord to the power connector on the bottom I/O panel.

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    Replace the power supply bracket by sliding the slotted end into frame (1) and tightening the thumbscrew (2). Figure 2-25 Replacing the Power Supply Bracket Replace the bottom I/O cover (see Replacing the Bottom I/O Cover on page Turn the unit over and onto its base. Plug the power cord into an electrical outlet and press the power button.

  • Page 28: Installing Additional Memory, Dimms, Ddr2-sdram Dimms, Installing Dimms

    Installing Additional Memory The computer comes with double data rate 2 synchronous dynamic random access memory (DDR2- SDRAM) dual inline memory modules (DIMMs). DIMMs The memory sockets on the system board can be populated with up to two industry-standard DIMMs. These memory sockets are populated with at least one preinstalled DIMM.

  • Page 29

    The memory modules are located on the system board behind the touch screen. You must remove the drive cover, remove the MSR, and disassemble the touch screen display head to access the memory. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet.

  • Page 30

    Remove the five screws that secure the display head to the display head housing. Two of the screws are located under the bottom I/O cover. The third screw is located under the drive cover. The fourth screw is located under the MSR. The fifth screw is located below the touch screen hinge.

  • Page 31

    Open both latches of the memory module socket (1), and insert the memory module into the socket (2). NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab on the memory socket. Push the module down into the socket, ensuring that the module is fully inserted and properly seated.

  • Page 32

    Replace the five screws that secure the display head to the housing. NOTE: Some models may have only four screws. The center screw shown below may not be included. Figure 2-31 Replacing the Display Head Connect the MSR cable (1), place the MSR onto the side of the display head (2), and replace the two screws that hold the MSR in place (3).

  • Page 33: Configuring The Software, Calibrating The Touch Screen, Configuring The Msr And Vfd Customer Display

    Configuring the Software Calibrating the Touch Screen After the operating system is installed, you will need to calibrate the touch screen. NOTE: You may want to connect a mouse (not included) to the system for this procedure. Launch the TouchMon utility by right-clicking on the TouchMon icon in the system tray and selecting 4 points calibration or selecting Start >...

  • Page 34

    NOTE: If you set the Serial Port2 Standard Mode/5V port to 5 V, you must set the Serial Port1 Standard Mode/5V to Standard Mode. Likewise, if you set the Serial Port1 Standard Mode/ 5V port to 5 V, you must set the Serial Port2 Standard Mode/5V to Standard Mode. In the Computer Setup Exit menu, select Save Changes &...

  • Page 35: Preventing Electrostatic Damage, Grounding Methods

    Electrostatic Discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. Preventing Electrostatic Damage To prevent electrostatic damage, observe the following precautions: ●...

  • Page 36: Appendix B Computer Operating Guidelines, Routine Care And Shipping Preparation

    Computer Operating Guidelines, Routine Care and Shipping Preparation Computer Operating Guidelines and Routine Care Follow these guidelines to properly set up and care for the computer and monitor: ● Although the display is water resistant, it is best to keep it away from excessive moisture, direct sunlight, and extremes of heat and cold.

  • Page 37

    Turn off the computer and external devices. Disconnect the power cord from the electrical outlet, then from the computer. Disconnect the system components and external devices from their power sources, then from the computer. Pack the system components and external devices in their original packing boxes or similar packaging with sufficient packing material to protect them.

  • Page 38: Index

    Index power supply 19 bottom I/O panel hard drive print advertising cover 11 components 3 location 4 side I/O cover 7 removing cover 6 removing and replacing 16 touch screen 24 replacing cover 6 installation guidelines 5 shipping preparation 30 cable lock 12 installing side I/O panel...

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