We’re here to help Your Lockly smart lock comes with lifetime technical support. Feel free to contact us with any questions or comments. (669) 500-8835 help@Lockly.com support.Lockly.com...
Download the Lockly app Scan or visit Lockly.com/app The Lockly app will guide you through final installation, setup, and creating your user profile for a more tailored and optimized experience.
4 seconds. The lock will perform a self-diagnostic by extending and retracting the deadbolt multiple times. Open the Lockly app and tap (+) to add a new device. Locate your Lockly model and follow in-app instructions to continue setup.
Getting to know your Lockly Secure Pro Exterior Fingerprint sensor/ LED indicator PIN Genie digital keypad Wake up screen/ Enter button Unlocked indicator/ Safe Mode Welcome Mode Wi-Fi status Low battery indicator Key hole cover Physical key hole USB-C backup power port...
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Interior Battery cover Battery compartment (Operated by 4 x AA Batteries) Lockly Secure Pro Deadbolt Edition SN number PGDXXXXXXXX SN: PGDXXXXXXXXXXXX Program button Lock/unlock thumbturn Interior side LED indicator light...
Activation Code. Confirm by pressing the confirmation button to perform the reset. Reset via Lockly App In the Lockly app, navigate to the Settings menu and choose 'Perform Factory Reset'. The smart lock will restart and reset itself. After the reset, you will need the Activation Code to...
Set up fingerprint access Fingerprint scanning For fast and reliable fingerprint recognition, it's important to follow correct finger positioning when registering your fingerprints. Alignment Avoid positioning finger too high or low on the sensor. Avoid positioning finger too much off-center left or right. Angle Keep finger straight and somewhat flat;...
Adding a fingerprint In the Lockly app, choose your lock then select “Access” and follow on-screen instructions. Scanning process Your finger will be scanned six times for optimal accuracy. The countdown shows in the lower-left circle of the digital screen, starting from six.
Your new Lockly Access Code can be any combination of 6 to 8 digits. Once a new Access Code is entered, the Default Access Code of 123456 would be deleted. A maximum of 52 sets of Access Codes can be stored for use at any given time.
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Unlock with keypad Fingerprint access Unlock with app Auto and manual lock More ways to access 17/18 Safe mode Rain mode Alert and sounds Troubleshooting/FAQs 22/23...
If the Access Code entered is correct, the door will unlock. If the Access Code entered is incorrect, LED indicator will flash red light. Enter button Note: the default PIN code is 1 2 3 4 5 6 Ten consecutive wrong attempts will put Lockly in “Safe Mode”.
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You may toggle between two types of keypad displays to enter your Access Code. The fixed digit version and the PIN Genie version (Recommended). Press and hold the Enter Button for 3 seconds to toggle back and forth between the two keypads.(Sample display shown only) PIN Genie Fixed Digit...
Unlock with your finger Featuring advanced AI learning technology. Place a registered finger flat and centered on the sensor. Green circular LED: with a beep; door is unlocked. with two beeps; finger Red circular LED: not recognized. Try again or try another registered finger.
Locking/Unlocking using App Lock, unlock, and check status. Unlock or lock Choose your lock in the Lockly app, tap unlock or lock. Remote app control History and status monitoring Unlock, lock, check status, and get Check real-time status and history notifications from anywhere on your on your smartphone.
Lock with key open the key cover by sliding the cover on either left or right direction to reveal the keyhole, insert physical key and rotate. You can set auto-lock timing under your lock’s setting in the Lockly app.
Grant one-time access through the Temporarily keep your lock from Lockly app without needing an internet auto-locking for more convenient connection. trusted user access. We introduce new features every year. Subscribe to our newsletter at lockly.com for product updates, tips, and the latest innovations.
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Set up user privileges Manage multiple properties Grant sub-admin privileges to allow Manage access control and reporting others to manage your property. with LocklyOS, the cloud platform for property access management. For more information, refer to the Lockly app or visit support.Lockly.com.
Safe Mode - Overview Lockly will enter Safe Mode when ten (10) consecutive wrong Access Codes are entered within 10 minutes. When in Safe Mode, the lock status icon will start to flash. You will see a “30” on the screen, notifying the number of minutes that the keypad is disabled for.
Like other digital electronic products water can trigger to activate the touchscreen and fingerprint sensor which may cause the batteries to drain. To protect the lock and extend battery life, you can setup your Lockly to enter Rain Mode to shut off keypad and fingerprint reader whenever rain or water is detected.
Alerts and sounds Exterior Assembly Alerts Fingerptint Door unlocked Exterior LED indicator flashes green with a 'beep' sound Fingerprint recognition failed Exterior LED indicator flashes red with two 'beep' sounds Access Code Door unlocked Exterior LED indicator flashes green with a 'beep' sound Incorrect access code entered Exterior LED indicator flashes red with two...
Why is my keypad on full blackout? • Battery may have been completely depleted. Use the physical key or a Type-C cable to connect your Lockly to a mobile power source to temporary activate the lock. Replace the battery immediately after unlock.
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• You will need to perform a factory reset with the following steps. 1. On the old Lockly app account, go toSettings > Reset and Pairing > Perform Factory Reset 2. Download, register and log in to the new Lockly app account. You will need your activation card to set up the device.
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FCC Warning This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
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Bluetooth SIG, Inc., and any use of such ® marks by Lockly is under license. Other trademarks and trade names are those of their respective owners. Google, Android, Google Play and Google Home are trademarks of Google LLC., Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc., or its affiliates.
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