Chapter 14: Troubleshooting; Problems Installing Contribute - MACROMEDIA CONTRIBUTE 3 - USING AND ADMINISTERING CONTRIBUTE Use Manual

This chapter documents common problems that you may encounter as a Macromedia Contribute
user and provides potential solutions.
This chapter contains the following sections:
•
"Problems installing Contribute" on page 217
•
"Problems starting Contribute" on page 218
•
"Problems creating a connection" on page 219
•
"Problems editing a page" on page 221
•
"Problems canceling pages" on page 224
•
"Problems sending reviews using e-mail" on page 224
•
"Problems publishing a page" on page 224
•
"Problems creating new documents from templates" on page 225
•
"Problems administering Contribute" on page 226
•
"Using Contribute with dynamic pages" on page 230

Problems installing Contribute

Contribute is designed to function properly when it is installed on the Windows platform. The
following common errors can cause problems when installing the Contribute software:
•
Entering an invalid serial number
•
Entering the serial number incorrectly
•
Installing Contribute on a system that has restricted user permissions
If you encounter problems installing Contribute, verify that you are entering a valid and correct
product activation serial number and that the system on which you are installing the software has
proper network and disk access for your user account.
CHAPTER 14
Troubleshooting
217