Problems canceling pages
The following sections describe problems you may encounter when canceling pages in
Contribute:
The Cancel button isn't visible
inadvertently be working offline. Select File > Work Offline (Windows) or Contribute > Work
Offline (Macintosh) to reconnect to the server.
Clicking the Cancel button reports an error
permissions on the server are not correctly set. Ensure that the web server is online, and that the
server's read/write permissions are properly set.
Problems sending reviews using e-mail
In some situations, Contribute might not be able to find or start your default e-mail application
to create the e-mail review message.
Note: On the Macintosh, Contribute works with the following default e-mail applications: Mail,
Eudora, and Entourage.
If Contribute cannot find or start your default e-mail application, you can create the e-mail
message by clicking the Click here link in the message area under the toolbar. Copy the web
address (URL) for the draft that appears in the browser window, and paste the address in an e-
mail message to send to reviewers.
Problems publishing a page
The following sections describe problems you may encounter when publishing a page
with Contribute:
Publish button isn't visible
•
You may be working offline. Select File > Work Offline (Windows) or Contribute > Work
Offline (Macintosh) to reconnect to the server.
•
Your assigned role may not have publish permission. Confirm with the Contribute
administrator if the role to which you are assigned has publishing permission.
Clicking the Publish button reports errors
following reasons:
•
The server may be offline or otherwise unavailable.
Ensure that the web server is running by browsing to the website using your computer's
web browser.
•
The user's permissions to either the server itself, the folder containing the web page, or the
specific page may have changed.
Ensure that the user has the correct file and folder access permissions. To learn how to check
the server's file and folder permissions, refer to the documentation supplied with the server
operating system.
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Chapter 14: Troubleshooting
when you are reviewing a draft, which means you may
if the web server is unavailable or if the user's
when you are reviewing a draft:
for a certain page and might have one of the
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