Operating Problems And Solutions; Printer Failures - TallyGenicom MIP480 User Manual

The following table identifies common operating problems and suggests solutions. If you
cannot resolve a problem, contact your dealer.
Problem
The power does not turn on.
The printer is on but it will not
print.

Printer Failures

A user cannot generally resolve a problem involving defective printer hardware. On detecting
a fatal error, the printer will:
• Stop printing
• Turn the Ready indicator off
• Blink the Paper Out indicator (with a fault indicator lit indicating the error type).
The following errors cause the printer to turn off the power:

Operating Problems and Solutions

Solution
Make sure that the power cord is securely connected
to both the printer and the battery. Make sure that
the power outlet is functional.
Turn the power off. Wait a minute and then turn the
printer on again. If the printer still has no power,
contact your dealer.
Make sure that the Ready indicator is lit. See
"Operation of the Control Panel," in Chapter 2, Paper
Handling.
If you use the interface cable make sure it is securely
connected to both the printer and the computer.
Make sure that the blue tooth is securely set. See
"Connecting the Printer to Your Host System," in the
Installation Guide.
If the Fault indicator is lit, load the paper. See
Chapter 2, "Paper Handling".
Run the printer printing test. If the printing test
executes normally, the problem is caused by the
interface, the computer, incorrect printer settings, or
incorrect software settings. See "Testing the Printer,"
in the Installation Guide.
Make sure that the printer Emulation selected in your
software is the same as the Emulation selected on
the printer. See "Connecting the Printer to Your Host
System," in the Installation Guide.
Trouble-Shooting
6-5