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WARNING: To comply with FCC regulations on electromagnetic inter-ference for a class B computing device, the printer cable must be shielded. To assure compliance with FCC regulations for a computing device, use a shielded interface cable with a metal shell connector.
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Consult the dealer or an experienced radio/TV technician for help. NOTES 1. Testing of this equipment was performed on model number 2248 or 2348. 2. The use of a nonshielded interface cable with the referenced device is prohibited. The length of the parallel interface cable must be 3 meters (10 feet) or less.
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Cet appareil numérique de la Classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Notice for German Users Bescheinigung des Herstellers/Importeurs Hiermit wird bescheinigt, daß der/die/das • 2248 (110 V) • 2248 (220 V) • 2348 (110 V) •...
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Energy Saving As an ENERGY STAR® Partner, TallyGenicom has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. The International ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipments.
TallyGenicom representative. TallyGenicom offices are listed at the end of the manual. This manual covers model 2248, an 80-column printer and model 2348, a 136- column printer. Each model has a 100-120 VAC or 220-240 VAC power supply.
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Chapter 2, Setting Up, gives step-by-step procedures for setting up the printer for immediate use and identifies the main parts of the printer. If this is your first printer, you should read the entire chapter before attempting to use the printer.
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A NOTE provides “how-to” tips or suggestions to help you perform a procedure correctly. NOTEs are particularly useful for first-time users. For Experienced Users: If you are familiar with this printer or with dot matrix printers in general, this information will help you use the manual effectively. User's Manual...
Testing the Printer (Offline) ... 2–12 Loading Paper for the Self-Test ... 2–12 Printing the Self-Test ... 2–13 Connecting the Printer to Your Computer ... 2–17 Selecting a Parallel Interface Cable ... 2–17 Selecting a Serial Interface Cable ... 2–17 Selecting a USB Cable ...
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4 PRINTING ... 4–1 5 USING SETUP MODE ... 5–1 viii Loading Continuous Forms ... 3–10 Adjusting the left margin ... 3–11 Adjusting the TEAR OFF position ... 3–13 Unloading Continuous Forms ... 3–14 Installing the Tractor Unit ... 3–14 Tearing Off Continuous Forms ...
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Setup Mode Organization ... 5–59 Differences in IBM Proprinter XL24E Emulation ... 5–61 Cleaning ... 6–1 Cleaning and Vacuuming the Printer ... 6–1 Cleaning the Platen and Exit Rollers ... 6–3 Replacing the Ribbon ... 6–3 Replacing the Print Head ... 6–7 Solving Problems ...
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A SUPPLIES AND OPTIONS ... A–1 B PRINTER AND PAPER SPECIFICATIONS ... B–1 C COMMAND SETS... C–1 D INTERFACE INFORMATION... D–1 Tips for Clearing a Jammed Sheet from the Printer ... 7–7 Operating Problems ... 7–8 Printer Failures ... 7–11 Diagnostic functions ... 7–12 Getting Help ...
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E CHARACTER SETS ... E–1 F RESIDENT FONTS ... F–1 GLOSSARY OF TERMS ... GL–1 INDEX ... IN–1 User's Manual Cable Wiring ... D–8 Serial Protocols ... D–10 USB Interface ... D–11 Specification ... D–11 LAN Interface ... D–12 Character Sets 1 and 2 (ESC/P2 and IBM XL24E Emulation) E–1 Italic and Graphics Character Sets (ESC/P2 Emulation) ...
For details on setup mode, see Chapter 5. Normal mode operation includes everyday operations, such as paper handling and font selection. The printer comes up in normal mode when turned on. To enter setup mode, press the TEAR OFF and ONLINE buttons at the same time while the ONLINE indicator is off (not lit).
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QUICK REFERENCE √ : Operation can be performed when the printer is in this state. — : Operation cannot be performed when the printer is in this state. N/A : Does not apply. Operation Clear print buffer Eject single sheets...
The 24-wire print head provides crisp, clear printing for business, office, and home environments. This printer is also easy to install and use. Dot matrix printer Key printer features and options are listed in the next two sections. • Software compatibility. This printer operates with the IBM Proprinter XL24E command set and the Epson ESC/P2 command set.
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Large print buffer. 128K bytes are available in total for storing input data and downloading fonts. A large input data buffer allows you to send files to the printer and return quickly to work in your application. A large download buffer allows you to use custom fonts.
• Select an emulation and print a sample page using your software • Installing the printer driver If you have a problem while setting up the printer, review the section Solving Problems in Chapter 7. If the problem persists, contact your dealer.
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√ Use only the power cord supplied with the printer or recommended by your dealer. Do not use an extension cord. √ Do not plug the printer into a power outlet that is shared with heavy industrial equipment, such as motors, or appliances, such as copiers or coffee makers.
UNPACKING THE PRINTER Unpack the printer as follows: 1. Open the carton and remove the printer and its components. Make sure that you have all of the items shown below. Note that the power cord supplied depends on the printer model (100-120 or 220-240 VAC power supply).
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For example, the original packaging is ideal for use when you move or ship your printer to another location. NOTE The interface cable is not included with the printer. You must purchase it separately. Connection of the interface cable is described later in this chapter.
Install the cut sheet stand as described below: 1. Referring to the following figure, locate the two grooved notches on the top of the printer, behind the top cover. Note that each notch has a front groove and a rear groove.
SETTING UP 3. Hold the cut sheet stand at an angle over the top of the printer. Slide the mounting pins into the long, front grooves of the notches. This is the cut sheet stand's up position, used for printing single sheets.
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Preparing the ribbon cartridge CAUTION Do not turn the ribbon feed knob in counterclockwise direction. 4. Verify that the power to the printer is off. (Make sure that the circle mark on the power switch is pressed.). Installing the ribbon cartridge 5.
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SETTING UP 7. Align the print head position with the dot mark (green) on the printer ejection cover. WARNING Avoid touching the print head while using or immediately after using the printer, as doing so may lead to burns. Wait until the print head cools down before touching it.
Now that your printer is assembled, take a moment to become familiar with its major parts. Looking at the printer from the front right side, you can see the parts of the printer shown in the figure below. Front cover...
SETTING UP CONNECTING THE POWER CORD 2-10 Looking at the printer from the back with the cut sheet stand and back cover removed, you can see the following parts of the printer: Printer components (rear) Before you plug in the printer: √...
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ONLINE indicator will light (green). NOTE If no forms are loaded, the printer may beep and the red PAPER OUT indicator may light and the ONLINE indicator will not light if the paper select lever is set backward to the continuous forms position. Move the paper select lever forward to the single sheet position (as described in the next section).
1. Make sure that the paper thickness lever (located on the top right of the printer) is at position 1. Make sure that the paper select lever (located on the top left of the printer) is set to the front, as shown below.
Printing the Self-Test The printer has a built-in self-test program. The self-test prints the firmware version, the names of the printer’s resident emulations, and all of the charac- ters available in the emulations. The self-test prints 80 characters per line.
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SETTING UP 2-14 Starting the self-test 3. Allow printing to continue for a dozen or more lines of repeat printing. To stop printing, press the TEAR OFF button. Manually turn the platen knob clockwise to remove the test page. NOTE Do not try to use the LF/FF (line feed/form feed) button to eject the paper.
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• Press the TEAR OFF button to restart printing. If the print quality remains poor, turn off the printer and contact your dealer for assistance. Sample self-test page 5. To exit the self-test mode, press the ONLINE button. The printer will return online. SETTING UP 2-15...
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SETTING UP 2-16 NOTE The printer can also print a special “demo pattern” that illustrates some of the printer’s capabilities. To print the demo pattern: 1. Load a sheet of letter or A4 size paper. 2. Turn the printer off .
Selecting a Serial Interface Cable For the serial interface, use a cable that meets the following specifications: √ At the printer end, use a 25-pin male connector, such as a Cannon DB- 25P or its equivalent. √ To determine the type of connector your computer requires, refer to your computer user manual or ask your dealer.
Connecting the Interface Cable To connect the interface cable: 1. Turn off both the printer and the computer. 2. Pull the shutter on the left side of the printer upward as far as it will go. Opening the shutter NOTE...
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To reattach the shutter, tilt the shutter and insert one of its convex parts into the installation hole of the printer, and then insert the other part in the other hole. After inserting both convex parts, lower and push the shutter in to its original position.
√ If you want to use an emulation that is not supported by your software, contact your software manufacturer or printer dealer and ask whether support is available. You may be able to obtain a printer driver that is not shipped with the original software package.
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To select an emulation, proceed as follows: 1. Turn the printer on and load a sheet of paper. To change a single printer setting, such as the emulation, you can use a single sheet paper. To change several printer settings as described in Chapter 5, you must load continuous forms paper.
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<<FUNCTION>> SAVE&END MENU1 MENU2 V-ALMNT <EMULATE> ESC/P2 User's Manual 3. Select the MENU1 function. Locate the red cursor on the plastic print guide. Initially, this cursor should be positioned under SAVE & END at the beginning of the <<FUNCTION>> menu. Press the LOAD button repeatedly to position the red cursor beneath MENU1, as shown below: ADJUST CONFIG...
If you are using a serial interface, the printer may not work at all or it may print a lot of “?” characters. In this case, the serial settings on the printer do not match those of your computer or your software.
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(described in Chapter 5) to make required changes in the page layout or other print features. If the printer does not print or prints the wrong characters, proceed as follows: • Make sure that the interface cable is properly connected.
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You are now finished setting up and testing the printer. To familiarize yourself with everyday printer operations, such as loading paper, selecting print features, and printing, see Chapters 3 and 4.
User's Manual A printer driver is required for using the printer in a Windows environment. Special printer drivers for Windows 95, 98, Me, NT 4.0, XP, and 2003 are provided with the printer. For information about how to install printer drivers, refer to Readme.txt of the printer driver to be installed.
Tips for paper handling are given at the end of this chapter. Check that section if you are using multipart forms, envelopes, or labels. The printer can handle either single sheets or continuous forms. Single sheets, also called cut sheets, include envelopes and noncontinuous, multipart forms.
OPERATIONS The following levers and buttons are used in paper handling: • Paper select lever at the top left corner of the printer • Paper thickness lever at the top right corner of the printer • LF/FF, TEAR OFF, LOAD, and MENU buttons on the control panel (A different function is enabled when each button is pressed in conjunction with the ONLINE button.)
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Lever/Button LF/FF TEAR OFF LOAD MENU Paper select lever * Paper thickness lever User's Manual Table 3.1 Levers and Buttons Used for Paper Handling Purpose Form feed Press and hold LF/FF to execute a form feed. Continuous forms are fed forward by one page.
(original plus four copies). For details on paper thickness specifications, see Appendix B. The paper thickness lever, located at the top right corner of the printer, allows you to adjust for different paper thicknesses. Be sure to adjust the paper thickness lever whenever you change the number of copies being printed.
Loading a Single Sheet of Paper To load a sheet of paper into the cut sheet stand: 1. Make sure that the printer is turned on. Check that rear-fed continu- ous forms are retracted to the park position. (For details, see the section Unloading Continuous Forms later in this chapter.)
0.1 inch. When the left paper guide is positioned all the way to the right, the left margin is approximately 5 mm (0.2 inch). To help align paper, also use the two inch-based rulers on the ejection cover of the printer. The gradations on the ruler are for 10 columns per inch.
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The paper will move forward or backward in 1/180-inch increments. Loading a sheet of paper 7. Place the printer online. Print a sample page and check the page margins. Make the following adjustments, as necessary: • Horizontal alignment. Readjust the paper guides if required.
PAPER HANDLING Ejecting Single Sheets If you print using software, each sheet is ejected automatically when the end of the printed page is reached. To manually eject sheets of paper, use either of the following methods: • Press and hold down the LF/FF button to execute a forward form feed.
Continuous forms paper, fanfolded at the horizontal perforations, is ideal for printing rough drafts and long files. The paper is fed into the printer using the forms tractors. The forms tractors unit at the rear of the printer pushes paper from the rear to the platen.
This section explains how to use continuous forms. The tractor unit pushes continuous forms. To load continuous forms paper: 1. Make sure that the printer is turned on. Remove any single- sheet paper from the printer. 2. If necessary, readjust the paper thickness lever for continuous forms.
4. Release the tractor locking levers by pulling them up. Open the tractor paper holders. See the following figure. 5. Position the right tractor (as seen from the rear of the printer). Push the right locking lever down to secure the tractor. Center the middle forms support.
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3-12 6. Fit the paper feed holes onto the left and right tractor pins. Adjust the left tractor (as seen from the rear of the printer) to the width of the form. Close the paper holders. 7. Pull the left tractor (as seen from the rear) to stretch the paper taut.
User's Manual NOTE When you use continuous forms, make sure that the edges of both left and right paper guides do not touch the paper. Slide both paper guides flush against the ends of both sides. Adjusting the TEAR OFF position When the TEAR OFF button is used to advance the paper to cut it, the paper cut position and the perforation position may not match.
LOAD button until the paper is parked. NOTE The printer can retract continuous forms paper a maximum of 55.8 cm (22 inches) per operation. 3. To remove the paper, raise the tractor paper holders and lift out the paper.
User's Manual Tearing Off Continuous Forms Your printer has a special “tear-off edge” that allows you to tear off printed pages without wasting paper. The tear-off edge is located on the ejection cover. To tear off continuous forms using the tear-off edge: 1.
Use the line feed/form feed function to move paper forward. This function is valid when the printer is online or offline. Pressing and holding down the LF/ FF button feeds one sheet of paper. Pressing the LF/FF button once advances the paper one line (do not hold the button more than three seconds).
If you have more than one type of job, it is often necessary to switch between continuous forms and single sheets. This section explains how to switch between paper types. It is not necessary to remove the continuous forms paper from the printer. Switching to Single Sheets To switch from continuous forms to single sheets: 1.
PAPER HANDLING TIPS ON PAPER HANDLING 3-18 Switching to Continuous Forms To switch from single sheets to continuous forms: 1. If a sheet of paper is loaded, remove the paper by turning the platen knob or pressing and holding down the LF/FF button. CAUTION Failure to remove paper may cause a paper jam.
• Do not leave labels loaded in the printer. If labels curl around the platen, jamming may occur when printing is resumed. • Test-print labels before running a job. If jams occur, set the paper thickness lever to a wider position.
– if ever – have to use the control panel. In fact, your software often overrides the printer settings. If your software has limited options, you can use the printer control panel to select print features. Sometimes, the control panel enables you to select features not available through your software.
Some of the print features include emulation, print quality, character pitch, and line spacing. When you first turn the printer on, the MENU 1 indicator is lit; that is, all of the print features assigned to MENU1 are enabled. However, you can easily switch to MENU2 before printing.
User's Manual Selecting MENU1 or MENU2 When you first turn the printer on, MENU1 is selected. To change to MENU2 or back to MENU1, proceed as follows: 1. Press the ONLINE button to place the printer offline. 2. Repeatedly press the MENU button. The lighted indicator (1 or 2) shows the menu selected.
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PRINTING Table 4.1 MENU1 and MENU2 Settings Setting Print Feature Emulation Epson ESC/P2 IBM Proprinter XL24E Font Courier 10 Prestige Elite 12 Compressed 17 Boldface PS Pica 10 Correspondence OCR-B 10 OCR-A 10 Courier Normal 10 (outline) Courier Bold 10 (outline) Courier Italic 10 (outline) Nimbus Sans Normal PS (outline) Nimbus Sans Bold PS (outline)
Before you start to print, make sure that paper is loaded. Also, verify that the paper thickness lever is set to the appropriate position (1 to D). To start printing, press the ONLINE button to place the printer online. Then start your software.
This method is convenient to continue printing under the paper-out condition, but is not available when the cut sheet feeder is used. 1. Press the ONLINE button. The printer returns to online mode, prints or feeds one line, and the PAPER OUT indicator lights up again.
User's Manual Resuming after an Area Over warning The printer senses the left and right edges of paper and stores their positions when the paper is loaded. If your software will print data past either edge, the printer ignores that data but does not stop printing. Rather, the AREA OVER indicator lights to call your attention to the loss of data.
Removing Single Sheets When you print using software, the printer automatically ejects each sheet of paper when the end of the printed page is reached. To eject sheets manually, use one of the following methods: •...
These defaults are invoked whenever you turn on the printer. For example, if you save ESC/P2 as the default emulation, ESC/P2 is invoked when you turn on the printer.
For Experienced Users: Once you are familiar with setup mode, you may want to use the flowchart at the end of this chapter for quick reference. The flowchart lists all printer setup functions, items, and options. Before entering setup mode, load continuous forms paper into the printer as described in Chapter 3.
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If you do not hear a beep or hear an alarm beep (beeps four times), you are not in setup mode. Place the printer offline and try again. 4. When the printer enters offline setup mode, it prints the following information.
Select Function The initial printout contains a header, help menu, and <<FUNCTION>> menu. The header tells you that the printer is offline and in setup mode. The help menu provides a quick summary of how to use setup mode. The <<FUNCTION>>...
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2. Press the TEAR OFF button or the MENU button to select the function. If the function has items and options, the printer prints the first item and its options. The MENU1, MENU2, HARDWRE, ADJUST, and CONFIG functions contain items that have selectable options.
1. Repeatedly press the LOAD button or the LF/FF button to position the red cursor on the plastic print guide under the option you require. 2. Press the MENU button to select the option. The printer prints the next item and its options. You can press MENU to select the option.
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USING SETUP MODE Summary of setup mode User's Manual...
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8. Exit setup mode, saving the new font and pitch. Since the cursor is under SAVE & END, press the MENU button or the TEAR OFF button to select SAVE & END. The printer saves Prestige Elite 12 and 12 cpi as the new power-on defaults in MENU2.
SAVE & END function. For details, see the section Exiting and Saving later in this chapter. To exit setup mode without saving your changes, turn the printer off. Your previous power-on defaults are active when you turn the printer on again.
SELECTED OPTIONS 5-10 The LIST function prints a list of all the printer’s currently selected options. This function is useful for checking the printer settings when you first enter setup mode or just before you exit. To print a list of options, load continuous forms paper and then proceed as follows: 1.
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USING SETUP MODE Printout of factory defaults using LIST User's Manual 5-11...
DECIDING WHICH OPTIONS TO CHANGE 5-12 The previous page shows a printout of the printer’s factory default settings. In this printout, options are listed by functional group: • Menu 1 settings (MENU1 function) • Menu 2 settings (MENU2 function) • Hardware settings (HARDWRE function) •...
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DUPLEX computer operating system. If the settings are not the same, the printer will not print or will print garbage. See the section Changing Hardware Options later in this chapter.
Chapter 4. MENU1 is invoked when you first turn the printer on. Select the same emulation on the printer as is selected in your software. If the emulations are not the same, the printer will not work correctly with your software.
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User's Manual Table 5.3 MENU1 and MENU2 Items and Options NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table. MENU1 and Options MENU2 Items...
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Options MENU2 Items <FONT> TIMLS-N (continued) TIMLS-B TIMLS-I DOWNLD0 Font 0 in the printer’s download RAM See Appendix F for font examples. <QUALITY> Select the print quality that most often meets your needs. LETTER Letter print quality. This option provides the highest resolution but the slowest print speed.
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User's Manual Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table. MENU1 and Options MENU2 Items...
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5-18 Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table. MENU1 and Options MENU2 Items...
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User's Manual Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table. MENU1 and Options MENU2 Items...
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5-20 Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table. MENU1 and Options MENU2 Items...
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User's Manual Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table. MENU1 and Options MENU2 Items...
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5-22 Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table. MENU1 and Options MENU2 Items...
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User's Manual Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table. MENU1 and Options MENU2 Items...
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5-24 Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table. MENU1 and Options MENU2 Items...
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User's Manual Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table. MENU1 and Options MENU2 Items...
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5-26 Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table. MENU1 and Options MENU2 Items...
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User's Manual Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table. MENU1 and Options MENU2 Items...
<EMULATE> ESC/P2 5-28 Procedure To change the options assigned to MENU1 or MENU2, make sure that continuous forms paper is loaded and then proceed as follows: 1. Enter setup mode. 2. Select the MENU1 or MENU2 function. Repeatedly press the LOAD button or the LF/FF button to position the red cursor under either the MENU1 or MENU2 function.
User's Manual 4. If necessary, change the other MENU1 or MENU2 options. Press the LOAD button or the LF/FF button to move the cursor to the option you want to select. Press the MENU button to select the option and print the next item listed in Table 5.3. Press the TEAR OFF button to select the option and print the previous item.
The HARDWRE function defines the printer’s hardware operating condi- tions. If you are using the optional RS-232C serial interface, the serial interface options must be set properly for the printer to function correctly with your system hardware. Table 5.4 describes the HARDWRE items and options . Items are listed in the order in which they are printed.
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Unidirectional printing is slower than bidirectional printing. <BUZZER> Enables or disables the printer status buzzer. Buzzer on (recommended). The printer beeps to indicate paper- out or other conditions.
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<DUPLEX> items are not printed when you select the PARALEL option for the <INTRFCE> item. Be sure that the options selected on the printer are the same as the options selected using your computer operating system or your software. Refer to the documentation provided for your computer and software.
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User's Manual Table 5.4 HARDWRE Items and Options (Cont.) NOTE: Underlined options are the factory defaults. HARDWRE Options Items <FORMAT> Number of data bits 8NONE 1 8NONE 2 8EVEN 1 8ODD 1 7EVEN 1 7ODD 1 7MARK 1 7SPACE 1 7EVEN 2 7ODD 2 The data format also includes a start...
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The DC1 and DC3 codes are used. The Data Terminal Ready signal is used. REV-CHL The Reverse Channel signal is used. <DSR> IGNORE DSR is ignored by the printer. DETECT DSR is detected by the printer. <DUPLEX> FULL Simultaneous data transmission occurs in opposite directions.
<PPR-OUT> CNTONLY User's Manual Procedure To change the printer’s hardware options, make sure that continuous forms are loaded and then proceed as follows: 1. Enter setup mode. 2. Select the HARDWRE function. Repeatedly press the LOAD button or the LF/FF button to position the red cursor under HARDWRE.
The top edge of your paper is the physical top of the page. The logical top of the page, as “understood” by the printer when loading paper, is called the top-of-form. Printing starts at this position. Note that printing actually starts at the position obtained by adding the following: •...
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User's Manual Table 5.5 ADJUST Items and Options NOTE: Underlined options are the factory defaults. ADJUST Options Items <CNT-ORG> 1/6 IN 1.8/6 IN 6/6 IN 66/6 IN <CNTFINE> 0/180, ..., 29/180 <CNT-ORG> 1/6 IN 1.8/6 IN 6/6 IN 66/6 IN <CUTFINE>...
1. Enter setup mode. Press the TEAR OFF button and the ONLINE button simultane- ously until the printer beeps. Wait for the printer to stop printing and check that the following <<FUNCTION>> menu is printed: 2. Select the ADJUST function.
If necessary, reenter setup mode and fine-tune the top-of-form position by changing the <CNTFINE> option. The CONFIG function defines the printer’s primary configuration. You can set the following options to ensure that the printer meets your requirements: • Tear off for continuous forms •...
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Tearoff enabled time (offset time). The offset time is from when data transfer stops to when the printer performs automatic tearoff feed. If the printer receives data again within the offset time, the printer does not perform automatic tearoff feed. User's Manual...
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ESC Q # (IBM XL24E) QUEUED The printer decodes commands after storing all data (including commands) in the input buffer. This speeds data reception because the printer does not require decoding time during data reception. USING SETUP MODE Description 5-43...
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Description Area-over detection control. Detects the left and right edges of paper when loading the paper. The printer does not print data beyond the edges, but turns on the AREA OVER indicator. Does not detect the edges. Select this option when you are using colored or preprinted paper.
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User's Manual Table 5.6 CONFIG Items and Options (Cont.) NOTE: Underlined options are the factory defaults. CONFIG Items Options <CONT-PE> Detection of end of continuous forms. TRACTOR Paper end is detected by the sensor on the tractor unit. Paper-end unprinted area: EDGE Regardless of paper end, printing continues near to the edge of paper.
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5-46 Table 5.6 CONFIG Items and Options (Cont.) NOTE: Underlined options are the factory defaults. CONFIG Items Options SKIP-PR ENABLE DISABLE STATUS ENABLE DISABLE BANDCTL ENABLE DISABLE Description Setting of printing speed change processing (skip) The skip processing is executed. When a certain amount of blank spaces are found in a line, it changes the printing speed for the blank...
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NOTE: Underlined options are the factory defaults. CONFIG Items Options TOF-CTL Setting of priority on TOF control to a printer driver specification or a setup specification. TOF control determines the amout of the top margin when paper is fed to the home position.
<TEAROFF> MANUAL 5-48 Procedure To change the printer configuration options, make sure that continuous forms paper is loaded and then proceed as follows: 1. Enter setup mode. 2. Select the CONFIG function. Repeatedly press the LOAD button or the LF/FF button to position the red cursor under CONFIG.
To exit setup mode immediately, select the SAVE & END function. Any settings changed while in setup mode are saved as the new power-on defaults for the printer. The new defaults remain active until you change them again. NOTE The only way to exit setup mode without saving your changes is to turn off the printer.
The defaults are enabled whenever you turn the printer on. The easiest way to reset the power-on defaults is to turn the printer off and then on again. This method is useful if you have made changes in setup mode that you do not want to save.
MENU button. This section describes how to use the following diagnostic functions: • SELF-TST • HEX-DUMP • V-ALMNT These functions are used for checking print quality and diagnosing printer problems. HEX-DUMP also provides useful information for programmers. USING SETUP MODE 5-51...
5-52 Printing the Self-Test The SELF-TST function prints test pages to check how the printer operates independently of your computer. The self-test does not check the interface between the computer and the printer. The self-test prints the printer’s firmware version, its resident emulations, and all of the characters available in the currently selected character set.
The printer permanently saves any changes made while in setup mode and returns online. The self-test can also be started by turning off the printer, and then pressing the LF/FF button while turning the printer back on. As described in Chapter 2, this method is useful when you first set up the printer.
3. Print the hex dump. To start hex dump printing, send your file or program to the printer. The printer goes online and prints the hex dump. Press the MENU button or the TEAR OFF button to pause during hex dump printing.
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(cleared). You can also enter hex dump mode, by turning off the printer, and then turning the printer back on while simultaneously pressing the ONLINE button and the LF/FF button until the printer beeps.
Procedure Make sure that continuous forms paper is loaded in the printer. If possible, use forms at least 216 mm (8.5 inches) wide for 80 column printers or 356mm (14inches) wide for 136 colmun prnters to avoid printing on the platen.
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Examine the parallel bars and adjust the vertical print alignment as described step 3. 6. Exit the V-ALMNT function. Press the ONLINE button to exit the V-ALMNT function and save the new vertical alignment settings. The printer exits setup mode and returns online. USING SETUP MODE 5-57...
SETUP MODE REFERENCE 5-58 NOTE To exit the V-ALMNT function, you must exit setup mode. Correct vertical print alignment The following flowchart shows how setup mode is organized for the Epson ESC/P2 emulation. Differences in the IBM Proprinter XL24E are summarized after the flowchart.
User's Manual Differences in IBM Proprinter XL24E Emulation In the IBM Proprinter XL24E emulation, MENU1 and MENU2 differ from the ESC/P2 emulation in the following ways: The following options are different: • The AGM item is provided: CHR-SET: SET 2 * SET 1 •...
MAINTENANCE 3. Use a soft, damp cloth to wipe the exterior of the printer, including the covers and separator. A mild detergent may be used. CAUTION Do not use solvents, kerosene, or abrasive cleaning materials that may damage the printer.
Dry the rollers using a dry cloth. To replace the ribbon cartridge: 1. Turn off the printer. 2. Open the front cover of the printer. For easy installation, slide the print head carriage to a position where it does not face a roller. CAUTION The print head may be hot if you have been printing recently.
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Move to D. Paper thickness lever 4. To remove the ribbon cartridge, press the ribbon release levers located on either side of the cartridge and carefully lift the cartridge out of the printer. Print head Removing the ribbon cartridge Print guide...
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Preparing the ribbon cartridge CAUTION Do not turn the ribbon feed knob in counterclockwise direction.. 6. Verify that the power to the printer is off. (Make sure that the circle mark on the power switch is pressed.). Installing the ribbon cartridge 7.
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MAINTENANCE 9. Align the print head position with the dot mark (green) on the printer ejection cover. WARNING Avoid touching the print head while using or immediately after using the printer, as doing so may lead to burns. Wait until the print head cools down before touching it.
To remove the print head: 1. Turn off the printer. 2. Open the front cover of the printer and remove the ribbon cartridge. 3. Pull the right end of the head lock wire forward to release it from the hook at the right of the print head carriage. Then release the wire from the center hook.
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MAINTENANCE To install the print head: 1. Carefully fit the mounting guide grooves of the print head on the locating studs on the carriage. 2. Push the print head into the connector and hook the wire into place in the reverse order of removal. User's Manual...
This chapter is organized as follows: • Solving problems • Diagnostic functions • Getting help The tables in this section describe common printer problems and their solutions. The following types of problems are considered: • Print quality problems • Paper handling problems •...
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"?" characters are your software is the same as the emulation printed. selected on the printer. See the section Selecting an Emulation in Chapter 2. If you are using an RS-232C serial interface, make sure that the serial settings required by your software or computer are the same as the settings on the printer.
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Lines are double Check the line spacing setting in your software. spaced instead of single spaced. Change the CR-CODE setting in the printer setup mode to CR ONLY. See the section Changing MENU1 and MENU2 Options in Chapter 5. The printer...
Make sure that the paper holder is closed and forms tractors are positioned correctly to match the width of your paper. Make sure that the printer does not detect the paper after you have ejected the loaded paper manually. If the printer detects paper even though it has already...
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Paper jams while Move the paper thickness lever to position D. loading. Turn off the printer and remove the jammed paper. Remove any obstructions from the paper path. Make sure that the paper thickness lever is set for the thickness of your paper.
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Table 7.2 Paper Handling Problems and Solutions (Cont.) Problem Paper jams while For continuous forms, make sure that the incoming printing. and outgoing paper stacks are correctly placed. (continued) Paper should feed straight. Reload the paper. Paper slips off the Make sure that the forms tractors are positioned forms tractors or correctly for the width of your paper and that...
If a sheet of paper is jammed between the print head and the platen and cannot be removed, clear it as follows: 1. Turn off the printer and disconnect the power cord from the recepta- cle. 2. Push up the locking levers to release the forms tractors and open the paper holders.
In such cases, the buttons on the control panel can be used in the same manner as those when the printer is in the offline state. Table 7.3 Operating Problems and Solutions...
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TROUBLE-SHOOTING Recovery method operation. - Press the online button to turn the printer online. - When the cut sheets are loaded, remove the sheets once, and then insert them again. They are then loaded...
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7-10 LEDs light up depending on the following error types. Error name ONLINE Paper end Eject jam error Continuous form/ cut sheet switch lever error Load jam error *1 If the setup item PPR-OUT:IGNORE is specified, paper end is not detected.
• +34 V overvoltage error No error condition is displayed if any of these errors occurs. Turn the printer off and back on, then rerun the same job to check if the error was transient. If the error recurs, contact your dealer.
If you are not able to correct a problem using this chapter, contact your dealer for assistance. Be prepared to provide the following information: • The printer number is on the rating label on the right side of the printer. The serial number and date of manufacture are on the label on the rear of the printer.
INSTALLING OPTIONS INSTALLING OPTIONS The installaion of options allows you to expand the capabilities of your printer. Options available for the printer include: • RS-232C serial interface board Note that the RS-232C serial interface is a factory or dealer installable option.
This appendix lists the supplies and options available for the printer. Contact your dealer for information on ordering any of these items. Supplies Order Number Ribbon cartridges Black ribbon 043837 Print head Contact TallyGenicom Options Order Number RS-232C serial interface board. Contact TallyGenicom...
PRINTER AND PAPER SPECIFICATIONS FUNCTIONAL SPECIFICATIONS Print method Impact dot matrix with a 0.2 mm, 24-wire head Print direction Bidirectional logic-seeking or unidirectional seeking Character cell Horizontal x vertical Letter (10 cpi): 36 x 24 dots Letter (12 cpi): 30 x 24 dots...
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User's Manual PRINTER AND PAPER SPECIFICATIONS Paper length By software Programmable in one line or inch increments in all emulations By control panel Depends upon emulations. Default is 11 inches for all emulations. ESC/P2: 4, 4.5, 5, 5.5, ..., 11, 11.5, ..., 22 inches XL24E: 3, 3.5, 4, 5, 5.5, 6, 7, 8, 8.5, 11, 11.6, 12, 14,...
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Form feed speed 5.6 inches per second Ribbon life Up to 5.0 million characters Certification Safety: Model Regulation 2248/2348 UL 60950 (for 100 to 120 VAC) CSA-C22.2 No.60950 (for 100 to 120 VAC) 2248/2348 TÜV EN60950 (for 220 to 240 VAC)
PRINTER AND PAPER SPECIFICATIONS PAPER SPECIFICATIONS Print Area This section illustrates the recommended print area for single sheets and continuous forms. Print area for single sheets User's Manual...
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PRINTER AND PAPER SPECIFICATIONS Print area for continuous forms User's Manual...
PRINTER AND PAPER SPECIFICATIONS Paper Thickness Paper thickness is given by the weight of the paper in either grams per square meter (g/m ) or in pounds per bond (lbs/bond). The following table shows the allowable paper thickness for one-part paper or for each sheet of multipart paper.
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User's Manual PRINTER AND PAPER SPECIFICATIONS Type of Paper Number of Parts Carbon-backed Do not use in high humidity environments. Bottom Middle Bottom Middle Middle Bottom Middle Middle Middle Bottom Carbon- Avoid using carbon-interleaved single sheets. interleaved Carbon Bottom Carbon...
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PRINTER AND PAPER SPECIFICATIONS User's Manual B-10...
This printer has two resident command sets: • IBM Proprinter XL24EEpson ESC/P2 • Epson ESC/P2 Select the same emulation on the printer and in your software. If your software emulations include Epson ESC/P2, select Epson ESC/P2 for optimum performance. COMMAND SETS...
COMMAND SETS DEFAULT SETTINGS Factory Default Settings The following table describes the printer commands used to control options of the items that can be selected in printer setup mode. Command parameters are omitted. Item Selectable options in setup mode Emulate...
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Perfora- SKIP, NO-SKIP tion skip Paper 8.0 IN, 11.0 IN, 11.4 IN, 13.6IN, width (8.0 IN is default for 80-column printer, and 13.6 IN is default for 136-column printer) Zero font NO-SLSH, SLASH ENABLE, DISABLE CR code CR-ONLY, CR & LF LF code LF-ONLY, LF &...
IBM PROPRINTER XL24E EMULATION User's Manual This section describes the printer commands for the IBM Proprinter XL24E emulation. Asterisks in the “Function” column indicate extended com- mands that are not supported by the original printer. Function Print Mode Control Double-strike (bold) printing on...
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COMMAND SETS (IBM XL24E ) Function Condensed characters on Condensed and elite characters off Subscript or superscript printing on (subscript: n = 1, superscript: n = 0) Subscript and superscript printing off Underline on/off (on: n = 1, off: n = 0) Overline on/off (on: n = 1, off: n = 0) Horizontal Control Space...
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User's Manual Function Change graphics line spacing base to 1/216 or 1/180 inch (for ESC J and ESC 3) = 4, m 0 < t < 255, 0 < t < 255, t = 180 or 216 Tabulation Horizontal tab execution Set horizontal tabs The values of n to n...
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Add a carriage return to all line feeds (on: n = 1, off: n = 0) Printer offline Enter online setup mode* Select default settings Indicates extended commands not supported by the original printer. COMMAND SETS Command ESC K (n ) (n...
COMMAND SETS (ESC/P2) EPSON ESC/P2 EMULATION C-10 This section describes the printer commands for the Epson ESC/P2 emula- tion. Asterisks in the “Function” column indicate extended commands that are not supported by the original printer. Function Print Mode Control Double-strike (bold) printing on...
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User's Manual Function Select line = 3, n = 0, d = 0: Ignore command 1: Underline 2: Strike through 3: Overscore = 0 or 4: Cancel line selection 1: Single line 2 or 3: Double line 5: Single-dotted line 6 or 7: Double-dotted line Select printing style This command allows you to combine...
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COMMAND SETS (ESC/P2) C-12 Function Set character pitch to (n x 256)/360 inch (0 < n < 255) (0 < n < 4) Select character pitch (specify unit o pitch) = 1, n d = 10 to 19: 10/3600 inch = 1/360 inch d = 20 to 29: 20/3600 inch = 1/180 inch d = 30 to 39: 30/3600 inch = 1/120 inch d = 40 to 49: 40/3600 inch = 1/90 inch...
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User's Manual Function Set vertical tabs The values of n to n in this command are the ASCII values of the lines (at the current line spacing) at which tabs are to be set. (1 < n < 255) (1 < k < 16) (*1) Move to dot line (d x 256)/360...
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COMMAND SETS (ESC/P2) C-14 Function Character Set Control Select character set 1 Select character set 2 Select character set table n = 0: Italics character set 1: Graphics character set 2: Downloaded character set 3: Graphics character set Select international character set n = 0: USA 1: France 2: Germany...
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User's Manual Function Assign a character set to active character set number 0 to 3 = 3, n = 0: Active character set number 0 1: Active character set number 1 2: Active character set number 2 3: Active character set number 3 = 0: Italic 1: PC 437 (USA) 3: PC 850 (Multilingual)
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COMMAND SETS (ESC/P2) C-16 Function Select type style •Bitmap font: n = 0: Courier 1: Courier 2: Courier 3: Prestige 4: Courier 5: OCR-B 6: OCR-A 7: Courier 8: Courier 9: Courier •Scalable font: n = 0: Timeless 1: Nimbus Sans ® 2: Courier 3: Timeless 4: Timeless...
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Move print head to home position Unidirectional printing on/off (on: n = 1, off: n = 0) Initialize printer Enter online setup mode * * Indicates extended commands not supported by the original printer. COMMAND SETS Command ESC * (m) (n ) (n...
Centronics parallel interface, a RS-232C serial interface, a USB interface, or a LAN interface. You can specify the interface selection mode so that the printer uses which interface or it can automatically select the interface from which it first receives data.
Description tion This signal is a strobe pulse for reading data (Data 1 to 8). The printer reads data when this signal is low. The pulse width must be 1 µs or more at the receiving terminal. Data 8 (pin 9) is the most significant bit;...
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Printer chassis ground line. FG and SG are connected. Twisted pair return lines If this signal is low for more than 50 µs, the printer is reset to the initial condition and is placed online. printer is offline, paper is out, or when there is a printer error.
This signal is set low then goes high to interrupt the host, indicating that data is available. Data bit 3, data bit 7, then forward path (host to printer) busy status Data bit 2, then data bit 6 Reverse idle phase:...
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This signal is set low when the printer is ready to send data to the host. During the data transfer, it is used as data bit 0 (LSB), then data bit 4.
0 µs < T5 < 3 µs 2 µs < T6 < 6 µs In bidirectional mode (nibblemode), this printer can send data to the compu- ter. Data is sent in units of four bits (nibble) using four output signal lines as data paths.
User's Manual RS-232C is the standard serial interface for data terminal equipment. The cable connector at the printer side should be a D-subminiature Cannon or Cinch DB-25P male connector or equivalent that conforms to EIA standards. The table that follows shows the pin assignments commonly used by most computers.
INTERFACE INFORMATION Serial Options The serial options for the computer and the printer must match. Use the printer control panel, the computer operating system, or your software to change options specified as “selectable.” Transmission mode: Asynchronous, full duplex, or half duplex...
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The CTS and DSR input control signals are enabled; CD is ignored. DSR must be high when the printer receives data. If the printer has data to be transmitted to the computer, the printer transmits the data when both DSR and CTS are high.
A protocol is a set of instructions that control the way data is transmitted between devices such as a computer and printer. The protocol ensures that the computer does not send information to the printer faster than the informa- tion can be processed. By telling the computer when the printer can receive data, the protocol prevents the printer’s buffer from overflowing.
USB INTERFACE User's Manual Cable This printer supports the USB 1.1 Full speed specification. To connect to the host, use USB 2.0-compliant INF cables (5 meters (196 inch) or shorter). (Use the shielded cables.) Connector pin alignment No. Signal line name...
INTERFACE INFORMATION LAN INTERFACE D-12 Cable This printer supports the 10Base-T and 100Base-TX cables. Connector pin alignment No. Signal line name Function TXO+ NIC-HUB Transmit data + TXO- NIC-HUB Transmit data - RXI+ HUB-NIC Receive data + RXI- HUB-NIC Receive data -...
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CHARACTER SETS 1 AND 2 (ESC/P2 AND IBM XL24E EMULATION) User's Manual CHARACTER SETS Below are character sets 1 and 2 of Code Page 437, available in the ESC/P2 command set and the IBM Proprinter XL24E emulation. Characters enclosed in boxes differ for sets 1 and 2. Characters in set 2 also vary with the national character set.
CHARACTER SETS ITALIC AND GRAPHICS CHARACTER SETS (ESC/ P2 EMULATION) The following shows character sets available in the Epson ESC/P2 emulation. Characters differ in codes 128 to 255 (hex 80 to FF). Italic Character Set Graphics Character Set 1 User's Manual...
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CHARACTER SETS Graphics Character Set 2 User's Manual...
GERMAN (German) Below are the 52 national character sets available for all emulations of this printer. These character sets support different characters and symbols specific to different languages. Note that these tables are for Courier 10, a resident font, and that some national character sets do not have some characters and symbols whose use depends on resident fonts.
NATIONAL CHARACTER SETS (ESC/P2 AND IBM XL24E EMULATION) FRENCH (French) SPANISH (Spanish) User's Manual The following character sets differ from those of Code Page 437 (USA), available in the ESC/P2 command set and the IBM Proprinter XL24E emulation. ITALIAN (Italian) FINNISH (Finnish) CHARACTER SETS E-15...
CHARACTER SETS DANISH1/NORWEGN (Danish1/Norwegian) NATIONAL CHARACTER SETS (ESC/P2 EMULATION) DANISH1 (Danish1) E-16 DANISH2 (Danish2) The following character sets differ from the graphics character sets available in the Epson ESC/P2 emulation. SPANSH1 (Spanish1) User's Manual...
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ITALIAN (Italian) JAPAN (Japanese) User's Manual CHARACTER SETS SPANSH2 (Spanish2) LATIN A (Latin American) E-17...
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CHARACTER SETS NORWEGN (Norwegian) DANISH2 (Danish2) E-18 FRENCH (French) KOREA (Korea) User's Manual...
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CHARACTER SETS LEGAL (Legal) User's Manual E-19...
RESIDENT FONTS (ALL EMULATIONS) E-20 In all emulations, this printer supports 50 national character sets for charac- ters and symbols specific to different languages. Some national character sets, however, do not have some characters and symbols and may not be usable, depending on resident fonts.
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User's Manual Resident font National Name in character set setup menu √ √ √ √ √ √ √ √ √ √ √ √ Swedish SWEDISH ISO 8859-1 ISO8859 ECMA94 ECMA94 Code Page 437 * PAGE437 Code Page 850 PAGE850 Code Page 852 PAGE852 Code two-Pass PAGE852-T...
The speed, in bits per second, at which data is transmitted to a device such as a printer. Baud rates apply to serial data only. 1200 baud equals approximately 120 characters per second. Alternate printing of lines from left to right and right to left.
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A vertical section on a printed page. This printer can print 80-column pages at 10-pitch (10 characters per inch). A set of print and format commands used to control the printer. Each printer has its own resident command sets embedded in the printer firmware.
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For example, Courier 10 and Prestige Elite 12 are commonly used fonts. A signal to the printer to advance the paper forward one page. Form feeds can be executed either by your software or by holding down the LF/FF button on the printer control panel.
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A standard paper size used in the United States and other countries. Paper is 8-1/2 x 11 inches (215.9 x 279.4 mm). A signal to the printer that advances the paper forward one line. Line feeds can be executed either by your software or by pressing the LF/ FF button on the printer control panel.
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A set of instructions that control how data is transmitted between devices such as a computer and printer. In rear feed, paper is fed from the rear of the printer. The forms tractor unit pushes paper into the printer. Fonts present (resident) in the printer’s permanent memory. For this...
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Single sheets are sheets of paper, envelopes, and noncontinuous multipart forms fed into the printer using the cut sheet stand. Single sheets are also called cut sheets. Fonts downloaded from a disk to the printer memory. Soft fonts are also referred to as downloaded fonts.
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A method for feeding continuous forms forward for printing. Holes on the sides of the forms fit over sprockets on two tractors located inside the printer. The forms are pushed for rear feeding. Printing is performed in one direction only, left to right.
Acounstic cover 2–8 Adjustments left margin 3–6, 3–11 paper select lever 3–2, 3–3 paper thickness lever 3–2, 3–3 paperthicknesslever 2–8 top-of-form 3–7, 5–37 AREA OVER indicator 4–7 ATTRIB 5–18 Attributes, font 5–18 Back cover 2–10 Bidirectional printing 5–31 Bold face 5–15 BUFFER 5–31...
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5–20 Line feed 3–3 LINE SP 5–17 Line spacing 5–17 LIST function 5–10 LOAD button 3–3, 3–7, 3–14 Loading single sheets 3–5 Lubrication, printer 6–1 Maintenance, printer 6–1 Margins checking 3–7 left 5–20 top 5–21 Menu, <<FUNCTION>> 2–23, 5–4 MENU button 3–3...
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cable connection 2–18 optional settings (setup) specifications D–7 Setup mode changing configuration options 5–41 changing hardware options changing MENU1 and 2 options changing print position adjustment options 5–36 changing top-of-form 5–40 entering 5–2 example 5–6 exiting 5–49 overview of 5–4 saving settings 5–49 single sheet fine adjust (CUTFINE)
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D–1 paper B–6 printer B–1 Supplies A–1 TEAR OFF button 3–3 Tear-off setup options 5–41 Tearing off forms 3–15 Testing printer offline 2–12 online 2–24 Top margin, changing 5–21 TOP-MRG 5–21 Unidirectional printing 5–31 Unpacking 2–3 USB interface cable connection 2–18 optional setting 5–32...
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“All rights reserved. Translations, reprinting or copying by any means of this manual complete or in part or in any different form requires our explicit approval. We reserve the right to make changes to this manual without notice. All care has been taken to ensure accuracy of information contained in this manual.