Evolis badgy 200 User Manual
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Evolis badgy 200 User Manual

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USER GUIDE

Evolis Card Printer © 2014. All rights reserved. August 2014.
Ref. KU-BDG2-044-ENG-A1

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Summary of Contents for Evolis badgy 200

  • Page 1: User Guide

    USER GUIDE Evolis Card Printer © 2014. All rights reserved. August 2014. Ref. KU-BDG2-044-ENG-A1...

  • Page 2: Copyright Information

    All the information contained in this document is subject to change without prior notice. Evolis Card Printer cannot be held liable for any errors that may be found in this manual, or for any loss or damage arising accidentally or as a result of dissemination or use of this manual.

  • Page 3: Warranty Registration

    ABOUT YOUR NEW PRINTER Using your new Badgy printer, you will be able to create a wide variety of high-quality cards and personalized badges which can be printed in various thicknesses, colors and styles. This printer uses consumables and accessories that are available from your Badgy reseller. For further details, visit our website www.badgy.com.

  • Page 4: Getting Started

    Getting Started 1-1 UNPACKING Your printer is supplied with several accessories that we ask you to look at closely. This list may vary depending on your location. The printer is shipped in special packaging designed to prevent any damage in transit. If you notice any visible damage, do not hesitate to contact the carrier and immediately inform your Badgy reseller, who will tell you the procedure to follow.

  • Page 5: Description Of The Printer And Its Functions

    1-2 DESCRIPTION OF THE PRINTER AND ITS FUNCTIONS Warning lights Cards and ribbon Printer Control button - Card feeder - USB port - Output hopper - Power cable socket - Control panel - Kensington lock...
  • Page 6 - Thermal print head - Serial number label The machine should always be disconnected from the power supply (unplugged) before any work is carried out on it.

  • Page 7: Installation

    1-3 INSTALLATION Watch the getting started video for the machine described in this section, also available at www.badgy.com The Badgy printer must be placed in a dry location, protected from dust and drafts but well-ventilated. Take care to keep your printer on a flat, sturdy surface able to bear its weight.

  • Page 8: Connecting The Usb Cable

    Before attempting any maintenance, always ensure that the power cable is unplugged. For your personal safety, ensure that the cable and power supply unit remain easy to access, especially in the event of an emergency. To save energy, the printer will automatically switch itself to standby mode after 10 minutes of inactivity. The printer switches to hibernation mode after 30 minutes in standby mode.

  • Page 9: Fitting The Ribbon

    1-3b Ribbons Evolis original ribbons optimize your printer’s operation and avoid causing damage to it. Ribbons from other suppliers are not compatible with your printer. Their use is liable to damage your printer and voids the manufacturer’s warranty for the printer.

  • Page 10: Loading The Cards

    1-3c Cards For optimum quality, the cards used must be ISO 7810 certified. Only use the card types recommended for Badgy. Avoid touching the printable surface of the cards in order to preserve print quality. Do not use cards that have been damaged, folded, embossed or dropped on the floor. Keep your cards protected from dust.

  • Page 11: Removing Printed Cards

    Removing printed cards Once the print cycle is complete, the cards are issued into the output hopper below the card feeder. This output hopper is designed to collect the printed cards. The printer is equipped with an output hopper with a maximum capacity of 25 cards that are 0.76 mm thick and 40 cards that are 0.50 mm thick. Using cards that are 0.76 mm thick after extended use of cards that are 0.50 mm thick may require the rollers to be cleaned.

  • Page 12: Installing The Driver

    Printing 2-1 INSTALLING THE DRIVER New advanced functions automate printer configuration after the driver has been installed. Your printer is delivered with a CD containing the drivers for Windows and Macintosh platforms. To install a driver, insert the CD into your computer and select the driver menu. A program will guide you through the entire installation process. Do not connect your USB cable to your computer until prompted to do so by the installation program.
  • Page 13 A graphic application called Badgy Print Center is available to help you change certain predefined settings, if needed. To access this application: From the Start button on the bottom left of your screen in the Windows task bar, select All programs, Evolis Card Printer, Badgy Premium Suite, Badgy Print Center.
  • Page 14 Select the desired printer. Right-click on the printer name, then select Properties to access the configuration space, or double-click on the printer name. Pay attention to the settings defined under the driver Properties settings and do not hesitate to contact your Badgy reseller for any advice and assistance required before making any changes.
  • Page 15 2-3 NOTIFICATION OF MESSAGES AND WARNINGS Through visual notifications on the computer, the Badgy Printer Manager provides information about the printer, and alerts you when your attention is required. There are several types of message: Messages and alerts associated with the ribbons, their compatibility with your printer, and the nature of your print requests. Alerts about problems which have stopped the printer.
  • Page 16 2-4 PRINTING CARDS WITH BADGE STUDIO Your printer is delivered with software for creating badges and cards. The Evolis Badge Studio allows you to easily personalize your badges and cards. You can add various items: Logos and illustrations Identification photos Text Barcodes, QR codes etc.
  • Page 17 In order to get the most from your printer, cleaning is recommended. We recommend regular cleaning of the different printer parts: rollers and print head. The "T" cards and Evolis cleaning pens are available at your Badgy reseller. Do not hesitate to clean the printer in the event of any printing problems.

  • Page 18: Cleaning The Printer

    3-1 Cleaning the Printer Recommended cleaning cycle: Once a year. However, we do recommend more regular cleaning if your printer is located in a dusty place or if you use it intensively. Servicing accessory: impregnated "T" shaped card. Follow the procedure below to proceed with cleaning: Ê...
  • Page 19 Í Remove any cards present in the feeder. Î Double-click the control button before inserting the "T" shaped cleaning card. Ï Take the "T" shaped cleaning card and insert it in the feeder as shown. Cleaning starts. Ð Remove the "T" shaped card Í...

  • Page 20: Cleaning The Print Head

    3-2 Cleaning the Print Head Recommended cleaning cycle: If you notice poor-quality printing or after a period of inactivity. Servicing accessory: cleaning pen from the Evolis High Trust brand. ® Unplug the printer from its power supply before cleaning the print head.
  • Page 21 The cleaning pen can be used up to 8 times for cleaning the print head. Warning! Like the "T" cards, the cleaning pen should not be allowed to dry out or it will no longer work. Follow the procedure below: Ê...

  • Page 22: Warnings And Diagnosis

    Help This section provides a number of suggestions for identifying problems that may arise when using your printer. If you do not manage to solve your problem, this section also explains how to contact Badgy technical support. 4-1 WARNINGS AND DIAGNOSIS Although the Badgy printer was designed to work independently, keeping user involvement to a minimum, it may nonetheless prove useful to gain some familiarity with the main warnings.
  • Page 23 The control button and the card/ribbon warning lights are lit CARDS RIBBON LEGEND No cards in the card feeder. No ribbon in the printer. End of ribbon. Load cards into the feeder – the The ribbon is not correctly fitted. process starts again.
  • Page 24 The control button and the printer warning lights are lit LEGEND PRINTER COVER OPEN MECHANICAL ERROR The printer cover is open. Card jammed in the printer. Mechanical component fault. Close the cover again. The printer starts up. Open the cover and hold down the pushbutton in order to eject the jammed card.

  • Page 25: Diagnosis Help

    4-2 DIAGNOSIS HELP In this section, you will find all the information you need to carry out a few simple checks that you may be asked to run when you contact technical support. 4-2a Printing a Technical Test Card We recommend that you print a technical test card to ensure that your printer is working properly. This card shows various technical information concerning the machine (serial number, firmware, print head, etc.).

  • Page 26: 4-2B Printing A Graphic Test Card

    4-2b Printing a Graphic Test Card The graphic test card is used to check the print quality in color or monochrome, the absence of any offsets, and whether the ribbon is synchronized correctly. To print the graphic test card, check first of all that a ribbon and card are present in the printer. Go to the Badgy Print Center, select System details, and click on the Testing cards tab.

  • Page 27: Troubleshooting

    4-3 TROUBLESHOOTING Do not attempt to use tools or other items to repair your printer in the event of problems. You risk causing irreparable damage. 4-3a Printing Problems Printing won't launch Ê Check the driver Check that there is a driver for your printer in the system parameters. Check that the printer is selected as the default printer.

  • Page 28: Poor Print Quality

    Poor print quality Small blemishes on the card The card surface may be dirty. Check that your cards are perfectly clean. Use new cards. Cleaning roller or print head dirty. Launch a cleaning cycle. Horizontal white lines The ribbon is not correctly fitted. Check that there are no wrinkles on the ribbon surface.

  • Page 29: Partial Or Incorrect Printing

    Partial or incorrect printing Ê Check the print settings Check that no area of the card design to be printed is outside the print margins. Check the document orientation (portrait or landscape) in the Badgy Print Center configuration. Ë Check the interface cable If irregular characters are printed, check that you are using the USB cable supplied with your printer.

  • Page 30: 4-3B Freeing Jammed Cards

    4-3b Freeing Jammed Cards Control panel displays: MECHANICAL ERROR Card jammed in the printer. Print jobs are interrupted. The printer warning light and control button light up. Do not turn your printer off, as this cancels pending print jobs in the printer’s memory. Remove the card as follows: Ê...

  • Page 31: 4-3C Updating The Firmware

    4-3c Updating the Firmware In Windows Updating the firmware is a simple operation but one which, if not properly completed, can result in your printer breaking down. Before any update, please contact your Badgy reseller who will be able to guide you on whether it is advisable to carry out this operation. In general, such updates are only required in the event of a problem or malfunction that has been clearly identified by your Badgy reseller.
  • Page 32 For Mac: Updating the firmware is a simple operation but one which, if not properly completed, can result in your printer breaking down. Before any update, please contact the Badgy team, we will be able to guide you on whether it is advisable to carry out this operation. In general, such updates are only required in the event of a problem or malfunction that has been clearly identified by your Badgy reseller.

  • Page 33: 4-3D Updating The Driver

    4-3d Updating the Driver Updating the driver is a task that is required in order to fix malfunctions or gain the benefit of new options. Before any update, please contact your Badgy reseller who will be able to guide you on whether it is advisable to carry out this operation. Updates can be downloaded from the website www.badgy.com: Ê...

  • Page 34: Technical Support

    4-4 TECHNICAL SUPPORT If you are having difficulties configuring and using your printer, read this manual carefully. For any unresolved technical problems and to help you with daily tasks, we provide a dedicated website: www.badgy.com Connect to this site and click on Support for technical support and troubleshooting. You may need to provide the following information: Ê...

  • Page 35: Specifications

    Appendix SPECIFICATIONS This section presents your printer’s specifications. Print area Printing close to the edge with a margin of 1.35 mm Edge-to-edge printing Print speed 45 s per card (80 cards an hour) 38 s per card (95 cards an hour) YMCKO color Monochrome (K) 16 s per card (180 cards an hour)

  • Page 36: Warranty Conditions

    Ribbons To maximize the quality and lifetime of the printed cards, the service life of your print head and the overall reliability of your printer, use the recommended ribbons. Recognition and automatic configuration Ribbon inserted in a cassette to make handling easier Graphic notification of the ribbon level Ribbon: •...

  • Page 37: Dimensions And Weight

    Dimensions and weight Dimensions (H x W x L): 147 x 200 x 276 mm Weight: 1.7 kg Acoustics (tested in accordance with ISO standard 7779) Acoustic pressure on supporting workstations L (YMCKO color mode) While in operation: below 60 dB (A) In standby mode: Background noise level Security Space for Kensington...

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