Evolis Primacy Service Manual
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Also See for Primacy:
- User manual (66 pages) ,
- Administrator's manual (28 pages) ,
- User manual (65 pages)
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Summary of Contents for Evolis Primacy
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Page 1: Primacy Service Manual
Primacy Service Manual Edition: October 2014 Updates Number of Previous release Previous edition Topics of the new edition added or edited pages October 2014 Emission... -
Page 2: Table Of Contents
Primacy Service Manual Table of contents PRIMACY SERVICE MANUAL ........................1 TABLE OF CONTENTS ............................ 2 INTRODUCTION ............................. 3 Liability Statement ..............................3 Proprietary Notice ..............................3 Trademark Acknowledgments .......................... 3 Environmental information – recycling of end-of-life products ..............3 OPERATOR: ................................ -
Page 3: Introduction
The Primacy printer is designed to Liability Statement This product has been built to the high standards of EVOLIS. Please do not attempt to operate or repair this equipment without adequate training. Any use, operation, or repair in contravention of this document is at your own risk. -
Page 4: Operator
Primacy Service Manual This manual describes the disassembly operation and trouble shooting of Evolis Primacy printer. The manual has been prepared in conformance with subsequent modifications and integrations and is composed of: Safety regulations for use and maintenance General machine specifications ... -
Page 5: Symbols
Primacy Service Manual Symbols The symbols used in this manual along with their meaning are shown below. The symbols are repeated within the chapters and/or sections and have the following meaning: Generic warning: This symbol indicates the need to read the manual carefully or the necessity of an important manoeuvre or maintenance operation. -
Page 6: Safety
The following basic safety tips are given to ensure safe installation, operation, and maintenance of EVOLIS equipment and are not to be considered as comprehensive on matters of safety. The tests performed demonstrate the safety and reliability of heating components when used correctly. It is necessary that the operator be informed of precautionary regulations aimed at avoiding injury or damage to the equipment. -
Page 7: General Safety Regulations
Primacy Service Manual General Safety Regulations The User must comply with the regulations and work in the best possible safety conditions to prevent decreasing the degree of machine safety. Therefore it is necessary to develop a Standard Operating Procedure (S.O.P.) related to manoeuvres to effect for turning on and off the equipment. This procedure, which shall be prepared around the time of installation, shall serve as a reference for the Operator and shall be written in his/her language. -
Page 8: Picture List
Drawing 6 ................................15 Drawing 7 ................................16 Drawing 8 ................................16 Drawing 9 ................................17 Picture 1: Evolis Primacy printer ......................... 10 Picture 2: Tools ............................. 19 Picture 3: Reject Box ........................... 20 Picture 4: Top Cover ............................ 21 Picture 5: Side Bolt ............................ - Page 9 Primacy Service Manual Picture 46: Common Motor clip ......................... 44 Picture 47: Stepper Motor ........................... 45 Picture 48: Transport Belt ..........................45 Picture 49: Belt Idler screws ........................46 Picture 50: Stepper Motor ........................... 46 Picture 51: Black gears position ......................... 46 Picture 52: Left Side Components ......................
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Page 10: Description
Primacy Service Manual Description Picture 1: Evolis Primacy printer 10 / 61... -
Page 11: Explode View
Primacy Service Manual Explode View Drawing 1 11 / 61... -
Page 12: Drawing 2
Primacy Service Manual Drawing 2 Drawing 3 12 / 61... -
Page 13: Drawing 4
Primacy Service Manual Drawing 4 13 / 61... -
Page 14: Drawing 5
Primacy Service Manual Drawing 5 14 / 61... -
Page 15: Drawing 6
Primacy Service Manual Drawing 6 15 / 61... -
Page 16: Drawing 7
Primacy Service Manual Drawing 7 Drawing 8 16 / 61... -
Page 17: Drawing 9
Primacy Service Manual Drawing 9 17 / 61... -
Page 18: Spare Parts List
Primacy Service Manual Spare parts list Product Name Description Step code CI010222 REJECT BOX CI010214 ENCLOSURE SIDE S10086 LCD AND CONTROL PANEL WITH CABLE S10123 UPPER RED FEEDER For the Red model S10124 UPPER BLUE FEEDER For the Blue model... -
Page 19: Available Tools
Primacy Service Manual Available tools Flat screwdriver AR 2.5X75 Precision clamp Torx T10 Flat Bolt Picture 2: Tools 19 / 61... -
Page 20: Step 1 - Reject Box - Ci010222
Primacy Service Manual Step 1 – Reject box – CI010222 Lift the box to remove it. Picture 3: Reject Box 20 / 61... -
Page 21: Step 2 - Enclosure Side - Ci010214
Primacy Service Manual Step 2 – Enclosure Side – CI010214 Press and open the cover. Picture 4: Top Cover Press and open the side. Picture 5: Side Bolt Push and unplug the enclosure side. ( side by side) Picture 6: Enclosure Side... -
Page 22: Step 3 - Lcd Control Panel (With Cable) - S10086
Primacy Service Manual Step 3 – LCD CONTROL PANEL (WITH CABLE) - S10086 Disconnect the LCD cable. Remove the two screws. Picture 7: Control Panel 22 / 61... -
Page 23: Step 4 - Upper And Hopper Feeder - S10123 To S10126
Primacy Service Manual Step 4 – UPPER AND HOPPER FEEDER – S10123 to S10126 First, be sure to have completely performed Step Remove the three screws. Picture 8: Feeder inside Right Side Remove the three screws and the feeder cable. -
Page 24: Picture 11: Feeder Right Side
Primacy Service Manual Push the belt idler and remove the belt in the same time. Unclip and push the upper feeder a little in the same time. Picture 11: Feeder Right Side Unclip and push the upper feeder a little in the same time. -
Page 25: Step 5 - Feeder Belts Kit - S10092
Primacy Service Manual Step 5 – FEEDER BELTS KIT – S10092 First, be sure to have completely performed from Step 4-1 to Step 4 – Push the belt idler and remove the belt in the same time. Picture 13: Feeder Belt... -
Page 26: Step 6 -Tighting Belts Kit - S10094
Primacy Service Manual Step 6 –TIGHTING BELTS KIT – S10094 First, be sure to have completely performed from Step 4-1 to Step 4 – Remove the spring. Picture 14: Feeder Tighting Belt Push and remove the belt idler. Picture 15: Feeder Tighting Belt-1... -
Page 27: Step 7 - Common Motor - S10097 ( Feeder)
Primacy Service Manual Step 7 – COMMON MOTOR – S10097 ( FEEDER) First, be sure to have completely performed Step Remove the E-Ring and the pulley. Picture 16: Feeder E-ring & pulley On the other side disconnect and remove the cable. -
Page 28: Picture 18: Feeder Motor-1
Primacy Service Manual Press on the motor clip with a flat screwdriver and turn the motor at the same time. Picture 18: Feeder Motor-1 Remove the motor. Picture 19: Feeder Motor-2 28 / 61... -
Page 29: Step 8 - Enclosure Base - Ci011190
Primacy Service Manual Step 8 – ENCLOSURE BASE – CI011190 First, be sure to have completely performed from Step 4-1 to Step 4 – Be sure to have completely performed Step 3-1. Loosen the two screws on each side. Picture 20: Enclosure Base side Separate the two parts from each other (a) and unplug them (b): repeat this step for each corner, remove the base. -
Page 30: Step 9 - Flip Over Sensor - S10121
Primacy Service Manual Step 9 – FLIP OVER SENSOR – S10121 First, be sure to have performed Step 2 without Step 2 -3. Remove the flip sensor and disconnect its cable. Picture 23: Flip Sensor 30 / 61... -
Page 31: Step 10 - Ribbon Braking Kit- S10093
Primacy Service Manual Step 10 – RIBBON BRAKING KIT- S10093 First, be sure to have performed Step 2 without Step 2 -3. Remove the option roller gear. Push and turn left the lock and remove it. Picture 24: Ribbon lock Notice the order of each part from the lock key. -
Page 32: Picture 26: Ribbon Lock Gear
Primacy Service Manual Remove the gear if necessary. Picture 26: Ribbon lock gear Be carreful, when you’ll put back the black gears put the gears like on the picture 48 Step21. 32 / 61... -
Page 33: Step 11 - Transport Belts Kit - S10091
Primacy Service Manual Step 11 – TRANSPORT BELTS KIT – S10091 Transport belt First, be sure to have completely performed Step Remove the transport belt. Picture 27: Transport Belt Black Ribbon belt First, be sure to have performed Step 2 without Step 2 -3. -
Page 34: Picture 29: Tansport Belts
Primacy Service Manual Ribbon belt Stepper belt First, be sure to have performed Step 2 without Step 2 -3. Remove the ribbon belt. Remove the head roller gear (a) and the stepper belt. Picture 29: Tansport Belts MXL Transport belt... -
Page 35: Step 12 - Ribbon Detection Kit - S10087
Primacy Service Manual Step 12 – RIBBON DETECTION KIT – S10087 First, be sure to have completely performed Step Disconnect the cable on the main board. Remove the rivet. Picture 31: Ribbon Detection To Put back the rivet, push it from the inside printer. -
Page 36: Step 13 - Stepper/Feeder Motor - S10098
Primacy Service Manual Step 13 – STEPPER/FEEDER MOTOR – S10098 First, be sure to have completely performed Step Disconnect the motor cable you want. Remove the motor rivet you want to replace. Picture 33: Motor Flip 36 / 61... -
Page 37: Step 14 - Flip Over Module - S10128
Primacy Service Manual Step 14 – FLIP OVER MODULE – S10128 First, be sure to have completely performed Step Press and turn at the same time the flip sensor support. Picture 34: Flip Sensor Remove the flip motor. ( For more details, refer to... -
Page 38: Picture 36: Flip Support
Primacy Service Manual Press and turn at the same time the flip support. Picture 36: Flip Support Remove the flip over. Picture 37: Flip Over 38 / 61... -
Page 39: Step 15 - Cleaning Roller - S10122
Primacy Service Manual Step 15 – CLEANING ROLLER – S10122 First, be sure to have completely performed Step 2-1. Press on the plastic latch and remove the cleaning roller. Picture 38: Cleaning Roller 39 / 61... -
Page 40: Step 16 - I/O Shield - Ci010322
Primacy Service Manual Step 16 – I/O SHIELD – CI010322 First, be sure to have completely performed Step Remove the I/O Shield. Picture 39: I/O Shield 40 / 61... -
Page 41: Step 17 - Enclosure Bottom Plate - Se010079
Primacy Service Manual Step 17 – ENCLOSURE BOTTOM PLATE – SE010079 First, be sure to have completely performed Step Press on the bottom plate clip (a) and push on the left (b) in the same time to remove the module. -
Page 42: Step 18 - Main Board Usb Eth - S10114
Step 18 – MAIN BOARD USB ETH – S10114 First, be sure to have completely performed Step Remove all the connectors and the flex connector. Picture 41: MainBoard Connections Turn back the primacy chassis and remove the three screws. Picture 42: Fixing MainBoard 42 / 61... -
Page 43: Step 19 - Common Motor - S10097 (Up And Down)
Primacy Service Manual Step 19 – COMMON MOTOR – S10097 (UP AND DOWN) First, be sure to have completely performed Step Unclip the gear motor and cable. Picture 43: Gear Motor Press on the motor clip with a flat screwdriver and turn the motor at the same time. -
Page 44: Step 20 - Common Motor- S10097 (Ribbon)
Primacy Service Manual Step 20 – COMMON MOTOR– S10097 (RIBBON) First, be sure to have completely performed Step Remove the ribbon belt, the ribbon pulley and the motor cable. Picture 45: Common Motor Left Side Press on the motor clip with a flat screwdriver and turn the motor at the same time. -
Page 45: Step 21 - Stepper Motor - S10096
Primacy Service Manual Step 21 – STEPPER MOTOR – S10096 First, be sure to have completely performed Step Remove the motor cable and the gear. Picture 47: Stepper Motor Remove the MXL belt and the gear. Picture 48: Transport Belt... -
Page 46: Picture 49: Belt Idler Screws
Primacy Service Manual Remove the two screws of the belt idler. Picture 49: Belt Idler screws Remove the two screws of the Stepper motor. Picture 50: Stepper Motor When you will re-assembly components; Be carreful, when you put back the black gears, to align the markers together. -
Page 47: Step 22 - Head Roller Kit - S10099
Primacy Service Manual Step 22 – HEAD ROLLER KIT – S10099 First, be sure to have completely performed Step Remove the parts indicated on the bellow. ( Picture 52) Picture 52: Left Side Components Remove the Stepper belt. Picture 53: Stepper Belt... -
Page 48: Picture 54: Transport Belt
Primacy Service Manual Remove the ribbon detection connector and the transport belt. Picture 54: Transport Belt Remove the two screws on each side of the module. Picture 55: Disassembly Chassis screws 48 / 61... -
Page 49: Picture 56: Separation Of Chassis
Primacy Service Manual Open the head bracket, lift and pull forward and remove the upper chassis. Picture 56: Separation of Chassis Remove the synchro ribbon support and the spring of the pressure roller. Picture 57: Synchro Ribbon Support 49 / 61... -
Page 50: Picture 58: Option Roller & Springs
Primacy Service Manual Remove the option roller and the two springs. Picture 58: Option roller & springs Tilt forward the head roller kit and lift up it Picture 59: Heat Roller -1 Picture 60: Heat Roller - 2 When you will re-assembly all components;... -
Page 51: Step 23 - Flex Sensor Kit - S10088
Primacy Service Manual Step 23 – FLEX SENSOR KIT – S10088 First, be sure to have completely performed Step Remove the flag and disconnect the flex. Picture 61: Flex connector Press on the two sides of the up and down sensor and remove it. -
Page 52: Picture 63: Flex Card Sensor
Primacy Service Manual Remove the card sensor. Picture 63: Flex Card Sensor Be carreful, when you’ll put back the black gears put the gears like the picture 51 Step21-6. 52 / 61... -
Page 53: Step 24 - Print Head (Kpe) - S10084
Primacy Service Manual Step 24 – PRINT HEAD (KPE) – S10084 First, be sure to have completely performed Step 2-1. Press on the plastic part behind the head (pressure plate) and pull on the head with the other hand to free the lugs from the holding fork, and then remove the lugs from their slots. -
Page 54: Step 25 - Ribbon Sensor - S10089
Primacy Service Manual Step 25 – RIBBON SENSOR – S10089 First, be sure to have completely performed Step 2-1. Disconnect the sensor cable. Picture 67: Ribbon Sensor - 1 Unclip the upper sensor support (a), unclip the lower sensor support and remove it (b). -
Page 55: Step 26 - Enclosure Cover - Ci010205
Primacy Service Manual Step 26 – ENCLOSURE COVER – CI010205 First, be sure to have completely performed Step 2-1. With a screwdriver push on the cover clip and move it in the same time on each side. Picture 70: Enclosure Cover - 1 Push backward the cover. -
Page 56: Step 27 - Enclosure Buttom - Ci010206
Primacy Service Manual Step 27 – ENCLOSURE BUTTOM – CI010206 First, be sure to have completely performed Step 2-1. Push on the button clip. Picture 72: Enclosure Button 56 / 61... -
Page 57: Step 28 - Fan Kit - S10100
Primacy Service Manual Step 28 – FAN KIT – S10100 First, be sure to have completely performed Step 8 Step Remove the filter fan. Picture 73: Fan - 1 Remove the two rivets. Disconnect the fan cable. Picture 74: Fan Connector... -
Page 58: Picture 75: Fan Cable Path
Primacy Service Manual Pass the fan cable thru the chassis cable path. Picture 75: Fan Cable Path Slide the fan with its cable. Picture 76: Fan - 2 58 / 61... -
Page 59: Step 29 - Print Head Cable - S10085
Primacy Service Manual Step 29 – PRINT HEAD CABLE – S10085 First, be sure to have completely performed Step 8 Step Disconnect the print head cable. Picture 77: Print Head Cable – Print Head Connector Disconnect the print head cable. -
Page 60: Step 30 - Head Bracket - S10138
Primacy Service Manual Step 30 – HEAD BRACKET – S10138 First, be sure to have completely performed Step Step Step 26 Step Disconnect the three cables. Picture 80: Head Bracket Connectors Pass the cables thru the chassis. Remove the E-ring. -
Page 61: Evolis Contact
Primacy Service Manual Evolis Contact EUROPE HQ Evolis Card Printer 14, avenue de la Fontaine ZI Angers - Beaucouzé 49070 Beaucouzé FRANCE T +33 (0) 241 367 606 F +33 (0) 241 367 612 www.evolis.com support@evolis.com AMERICA ASIA CHINA INDIA...