LaCie 301161U - Ethernet Disk RAID NAS Server User Manual page 126

LaCie Ethernet Disk RAID
User Manual
Problem
■
The Status page
indicates that the
backup is offline.
A backup did not
occur at its regularly
scheduled time.
I can't change my
backup schedule.
(Firmware version 1.4)
Solution
■
Make sure the storage system is powered on.
❖
Check the network connection to the storage system.
❖
To do this, click Start --> Run and type cmd. At the command prompt, type the following:
ping IP_address
where IP_address is the IP address of the storage system. If you do not see Reply from..., the
problem is with your network.
Click Action --> Repair Connection to refresh the network connection.
❖
Make sure that the backup has not been deleted on the storage system by checking the Backups
❖
page (see section 5.6, Managing
tion 7.9.5, Removing Protection) and protect the disk again (see section
Disks).
If you changed the name of your computer, the storage system will not recognize it any longer.
❖
Remove protection for all your disks or partitions (see section
lete the old computer name from the storage system (see section
then protect your disks again (see section
Check the schedule (see section
❖
rectly configured.
Make sure the computer is powered on during the scheduled backup time.
❖
Make sure the storage system is powered on during the scheduled backup time.
❖
On the Status page, make sure that the Status is Normal. If protection is stopped (for example,
❖
if you recovered the disk or recovered a different partition on the same disk), backups will not
occur until you resume protection by clicking Back Up Now. If the Status is Offline, review the
troubleshooting procedures in the preceding section.
If you changed the name of your computer, the storage system will not recognize it any longer.
❖
Remove protection for all your disks or partitions (see section
lete the old computer name from the storage system (see section
then protect your disks again (see section
If the IP address of the storage system changed (for example, if the storage system obtains its IP
❖
address from a DHCP server and acquired a new one after you added the storage system to the
list of backup locations), you must start Windows Backup Software so that it can retrieve the
new IP address. You must do this each time the IP address on the storage system changes.
On the Status page, make sure that the Status is Normal. If protection is stopped (for example, if
you recovered the disk or recovered a different partition on the same disk), you cannot change the
schedule until you resume protection by clicking Back Up Now.
Backups). If it has been deleted, remove protection (see sec-
7.2, Protecting Your
7.5, Changing the Backup Schedule) to confirm that it is cor-
7.2, Protecting Your
Troubleshooting
page 
7.2, Protecting Your
7.9.5, Removing Protection), de-
5.6.4, Deleting a Client), and
Disks).
7.9.5, Removing Protection), de-
5.6.4, Deleting a Client), and
Disks).