Printer Receives A Blank Fax; Received Fax Has Poor Print Quality - Lexmark 22N0057 - X 5450 Color Inkjet User Manual

Be sure that printer is
detecting a dial tone

Printer receives a blank fax

Check original
Check ink
Cartridges may have
tape on them

Received fax has poor print quality

Review checklist for
sender
Check ink
•
See "Sending a fax while listening to a call (On Hook Dial)" on page 74.
•
Check the Dial Method setting.
1
Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing,
this means it did not recognize the dial tone.
2
From the control panel, press Fax Mode.
3
Press .
4
Press or repeatedly until Fax Setup appears.
5
Press .
6
Press or repeatedly until Dialing and Sending appears.
7
Press .
8
Press or repeatedly until Dial Method appears.
9
Press .
10
Press or repeatedly until Dial Behind PBX appears.
11
Press to save this setting.
Ask the sender to verify the original document was loaded correctly.
Check the ink levels, and install a new print cartridge if necessary.
1
Remove the print cartridges.
2
Make sure the sticker and tape have been removed.
3
Reinsert the print cartridges.
•
Check that the quality of the original document is satisfactory.
•
Resend the fax. There may have been a problem with the quality of the telephone line
connection.
•
Increase the fax scan resolution.
Check the ink levels and install a new print cartridge if necessary.
Troubleshooting
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