4
Press the arrow buttons until Dialing and Sending appears, and then press
5
Press the arrow buttons until Dial Method appears, and then press
6
Press the arrow buttons until Behind PBX appears, and then press
Printer receives a blank fax
These are possible causes and solutions. Try one or more of the following:
C
HECK ORIGINAL DOCUMENT
Ask the sender to verify the original document was loaded correctly.
C
HECK INK
Check the ink levels, and install a new print cartridge if necessary.
C
HECK CARTRIDGES
1
Remove the print cartridges.
2
Make sure the sticker and tape have been removed.
3
Reinsert the print cartridges.
Received fax has poor print quality
These are possible solutions. Try one or more of the following:
R
EVIEW CHECKLIST FOR SENDER
•
Check that the quality of the original document is satisfactory.
•
Resend the fax. There may have been a problem with the quality of the telephone line connection.
•
Increase the fax scan resolution.
C
HECK INK
Check the ink levels, and install a new print cartridge if necessary.
D
ECREASE THE TRANSMISSION SPEED
1
From the printer control panel, press
2
Press the arrow buttons until Fax Setup appears, and then press
3
Press the arrow buttons until Dialing and Sending appears, and then press
1
2
.
Troubleshooting
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to save the setting.
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