Printer Receives A Blank Fax; Received Fax Has Poor Print Quality - Lexmark 13R0245 - X6575 USB 2.0/PictBridge/ 802.11g All-in-One Color Printer Scanner Copier Fax Photo Setup Manual

Printer receives a blank fax

These are possible causes and solutions. Try one or more of the following:
Check original document
Ask the sender to verify the original document was loaded correctly.
Check ink
Check the ink levels, and install a new print cartridge if necessary.
Check cartridges
1
Remove the print cartridges.
2
Make sure the sticker and tape have been removed.
3
Reinsert the print cartridges.

Received fax has poor print quality

These are possible causes and solutions. Try one or more of the following:
Review checklist for sender
•
Check that the quality of the original document is satisfactory.
•
Resend the fax. There may have been a problem with the quality of the telephone line connection.
•
Increase the fax scan resolution.
Check ink
Check the ink levels, and install a new print cartridge if necessary.
Clean scan lens and white roller
1
Unplug the power cord and the phone line from the wall.
2
Open the control panel.
3
Push the roller lever gently to the left, pull it forward, and then lift the white roller out of the printer.
4
Use a clean, lint-free cloth dampened with water to wipe the white roller and the scan lens.
Note: The scan lens is located under the white roller.
5
Reinstall the dry white roller, push the roller lever gently to the left, and then snap it in to place.
6
Reconnect the power cord and the phone line.
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