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Troubleshooting
C
HECK THE PAPER TYPE
•
Try a different type of paper.
•
Use only transparencies recommended by the printer manufacturer.
•
Make sure the Paper Type and Paper Texture settings match the paper loaded in the tray or feeder.
M
AKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE
Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it.
T
HE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER
Replace the used print cartridge with a new one.
Print is too light
These are possible solutions. Try one or more of the following:
C
,
HECK THE DARKNESS
The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low.
•
From the printer control panel, change these settings from the Quality menu.
•
For Windows users, change these settings from Print Properties.
•
For Macintosh users, change these settings from the Print dialog and pop‑up menus.
T
HE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY
•
Load paper from a fresh package.
•
Store paper in its original wrapper until you use it.
C
HECK THE PAPER
Avoid textured paper with rough finishes.
,
BRIGHTNESS
AND CONTRAST SETTINGS
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