Internal Solutions Port; Memory Card; Solving Paper Feed Problems; Paper Frequently Jams - Lexmark 13C1104 - X 466dwe B/W Laser User Manual

Troubleshooting

Internal Solutions Port

If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or
more of the following:
C ISP
HECK THE CONNECTIONS
•
Make sure the ISP is securely attached to the printer system board.
• Make sure the cable is securely connected to the correct connector.
C
HECK THE CABLE
Make sure you are using the correct cable and that it is securely connected.
M
AKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For information about installing software for network printing, see the Networking Guide on the Software and
Documentation CD

Memory card

Make sure the memory card is securely connected to the printer system board.

Solving paper feed problems

Paper frequently jams

These are possible solutions. Try one or more of the following:
C
HECK THE PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.
M
AKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
C
HECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
T
HE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
• Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
282