Page 1 X46x Series User's Guide August 2011 www.lexmark.com Machine type(s): 7014, 4569, 4570 Model(s): 431, 636, 63W, n01, n02, g01, g02, n11, n12, g11, g12, hn1, hn2, wh1, wh2...
Page 2: Table Of Contents
Contents Contents Safety information..................14 Learning about the printer.................16 Thank you for choosing this printer!.......................16 Finding information about the printer....................16 Printer configurations..........................17 Selecting a location for the printer......................19 Basic functions of the scanner.........................20 Understanding the ADF and scanner glass....................21 Understanding the printer control panel....................22 Understanding the home screen......................23 Using the touch-screen buttons......................24 Additional printer setup................28...
Page 3 Setting the standard exit bin light........................71 Recycling..............................72 Recycling Lexmark products ..........................72 Recycling Lexmark packaging..........................72 Returning Lexmark cartridges for reuse or recycling..................72 Reducing printer noise..........................73 Loading paper and specialty media............74 Setting the Paper Size and Paper Type....................74 Configuring Universal paper settings......................74 Avoiding jams............................75...
Page 4 Contents Paper capacities ..............................92 Printing......................93 Printing a document..........................93 Printing on both sides of the paper (duplexing)..................93 Printing on specialty media........................94 Tips on using letterhead ...........................94 Tips on using transparencies ..........................94 Tips on using envelopes............................94 Tips on using labels ............................95 Tips on using card stock............................96 Printing confidential and other held jobs....................96 Holding jobs in the printer ..........................96 Printing confidential and other held jobs from Windows.................97...
Page 5 Contents Creating a custom job (job build)........................107 Pausing the current print job to make copies..................108 Placing information on copies.......................109 Placing the date and time at the top of each page..................109 Placing an overlay message on each page ......................109 Canceling a copy job..........................109 Canceling a copy job while the document is in the ADF .................109 Canceling a copy job while copying pages using the scanner glass ..............110 Canceling a copy job while the pages are being printed ................110...
Page 6 Contents E-mail File Name .............................119 E-mail Message ...............................119 Resolution ...............................119 Send As ................................119 Content ................................119 Advanced Options............................120 Faxing......................121 Getting the printer ready to fax......................121 Setting up the printer to fax ...........................121 Choosing a fax connection..........................121 Connecting to an analog telephone line......................122 Connecting to a DSL service..........................123 Connecting to a PBX or ISDN system ......................123 Connecting to a distinctive ring service ......................124...
Page 7 Contents Understanding fax options........................141 Original Size ..............................141 Content ................................141 Sides (Duplex) ..............................142 Resolution ...............................142 Darkness .................................142 Advanced Options............................142 Improving fax quality..........................143 Holding and forwarding faxes.......................143 Holding faxes ..............................143 Forwarding a fax .............................144 Scanning to an FTP address..............145 Scanning to an FTP address........................145 Scanning to an FTP address using the keypad ....................145 Scanning to an FTP address using a shortcut number ..................145 Scanning to an FTP address using the address book ..................146...
Page 8 Contents JPEG Quality..............................152 Darkness .................................152 Resolution ...............................152 Advanced Imaging............................152 Scanning to a flash drive........................153 Improving scan quality..........................153 Understanding printer menus..............154 Menus list..............................154 Paper menu............................155 Default Source menu ............................155 Paper Size/Type menu ............................155 Configure MP menu............................158 Substitute Size menu ............................158 Paper Texture menu ............................159 Paper Weight menu ............................160 Paper Loading menu ............................160 Custom Types menu ............................162...
Page 9 Contents Settings menu............................183 General Settings menu ...........................183 Copy Settings menu ............................189 Fax Settings menu............................195 E‑mail Settings menu ............................204 FTP Settings menu ............................209 Flash Drive menu ............................212 Print Settings..............................217 Help menu.............................228 Maintaining the printer................229 Cleaning the exterior of the printer......................229 Cleaning the scanner glass........................229 Cleaning the ADF separator rollers.......................230 Adjusting scanner registration......................231 Storing supplies.............................232...
Page 10 Contents 233 paper jam..............................245 234 paper jam..............................246 235 paper jam..............................246 240–249 paper jams ............................246 250 paper jam..............................247 251 paper jam..............................248 290–294 paper jams ............................250 Troubleshooting..................254 Solving basic printer problems......................254 Printer control panel display is blank or displays only diamonds............254 Indicator light blinks red........................254 Check the display for error messages ......................254 Make sure the fax function is set up properly ....................254 Understanding printer messages......................254...
Page 11 Contents Replace <x> if restarting job...........................259 Restore Held Jobs?............................259 Scan Document Too Long ..........................259 Scanner ADF Cover Open..........................259 Securely clearing disk space..........................259 Serial <x>.................................260 Set clock................................260 SMTP server not set up. Contact system administrator.................260 Some held jobs were not restored .........................260 System busy, preparing resources for job.
Page 12 Contents 80 Routine maintenance needed........................266 84 Replace PC Kit ............................266 84 PC Kit life warning ............................266 88 Cartridge low .............................266 88.yy Cartridge nearly low ..........................266 88.yy Replace cartridge...........................266 200–282.yy paper jam ............................267 290‑295.yy scanner jam..........................267 293 Replace all originals if restarting job......................267 293.02 Flatbed Cover Open ..........................267 294 ADF Jam ..............................267 840.01 Scanner Disabled ..........................268...
Page 13 Contents Solving option problems........................280 Option does not operate correctly or quits after it is installed ..............280 Drawers................................281 Flash memory card ............................281 Hard disk with adapter ...........................281 Internal Solutions Port............................282 Memory card ..............................282 Solving paper feed problems.........................282 Paper frequently jams.............................282 Paper trays..............................283 Paper jam message remains after jam is cleared ...................283 Page that jammed does not reprint after you clear the jam ................283 Solving print quality problems......................284...
Page 14: Safety Information
Safety information Safety information CAUTION—POTENTIAL INJURY: See the enclosed Safety Sheet before making any cable or electrical connection. Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.
Page 15 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS.
Page 16: Learning About The Printer
Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web • Connecting the printer site at www.lexmark.com/publications/. •...
Page 17: Printer Configurations
Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and technical Lexmark Support Web site—support.lexmark.com support: Note: Select your region, and then select your product • Documentation to view the appropriate support site.
Page 18: Basic Model
Learning about the printer Basic model Front door release button Printer control panel Automatic Document Feeder (ADF) Standard exit bin with overhead light Paper stop Standard 250‑sheet tray Multipurpose feeder door Front door...
Page 19: Selecting A Location For The Printer
Learning about the printer System board locks Locking device Ethernet port USB port Note: Use this USB port to connect the printer to the computer. Fax wall connection port Note: The Fax ports are present only when a fax card is installed. Fax telephone connection port Note: The Fax ports are present only when a fax card is installed.
Page 20: Basic Functions Of The Scanner
Learning about the printer • Keep the printer: – Away from the direct airflow of air conditioners, heaters, or ventilators – Free from direct sunlight, humidity extremes, or temperature fluctuations – Clean, dry, and free of dust • Allow the following recommended amount of space around the printer for proper ventilation: 254 mm (10 in.) Right Side 203 mm (8 in.) Rear...
Page 21: Understanding The Adf And Scanner Glass
Learning about the printer Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 22: Understanding The Printer Control Panel
Learning about the printer Understanding the printer control panel PQRS WXYZ Item Description Display View scanning, copying, faxing, and printing options as well as status and error messages. Keypad Enter numbers or symbols on the display. PQRS WXYZ Dial Pause •...
Page 23: Understanding The Home Screen
Learning about the printer Item Description Start • Press to initiate the current job indicated on the display. • From the home screen, press to start a copy job with the default settings. • If pressed while a job is scanning, the button has no effect. Indicator light Indicates the printer status: •...
Page 24: Using The Touch-Screen Buttons
Learning about the printer Display item Description Status message bar • Shows the current printer status such as Ready or Busy. • Shows printer conditions such as Toner Low. • Shows intervention messages to give instructions on what you should do so the printer can continue processing, such as Close door.
Page 25: Sample Touch Screen
Learning about the printer Sample touch screen Button Function Home Returns to the home screen Down arrow Opens an options screen Left scroll decrease Scrolls to another value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow...
Page 26: Other Touch-Screen Buttons
Learning about the printer Other touch-screen buttons Button Function Submit Saves a value as the new default setting Down arrow Moves down to the next screen Up arrow Moves up to the next screen Unselected radio button This is an unselected radio button. The radio button is gray to show it is unselected. Selected radio button This is a selected radio button.
Page 27 Learning about the printer Button Function Cancel • Cancels an action or a selection • Cancels out of a screen and returns to the previous screen Select Opens the next related menu or menu item Features Feature Description Menu trail line: A Menu trail line is located at the top of each menu screen.
Page 28: Additional Printer Setup
Firmware cards – Bar Code and Forms – IPDS and SCS/TNe – PrintCryption • Printer hard disk • Lexmark Internal Solutions Ports (ISP) – RS-232-C Serial ISP – Parallel 1284-B ISP – MarkNet N8150 802.11 b/g/n Wireless ISP – MarkNet N8130 10/100 Fiber ISP –...
Page 29: Accessing The System Board To Install Internal Options
Additional printer setup Accessing the system board to install internal options Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 30 Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Flash memory or firmware card connectors Fax card connector Lexmark Internal Solutions Port or printer hard disk connector Memory card connector...
Page 31: Installing A Memory Card
Additional printer setup Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 32 Additional printer setup Align the notches on the memory card with the ridges in the connector. Notches Ridges Push the memory card straight into the connector until it clicks into place. Note: After the memory card is installed, make sure the memory card connector latches return to the latched vertical position and are secure against the card.
Page 33: Installing A Flash Memory Or Firmware Card
Additional printer setup Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 34 Additional printer setup Holding the card by its sides, align the plastic pins on the card with the holes on the system board. Plastic pins Metal pins Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. •...
Page 35: Installing An Internal Solutions Port
Warning—Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved. Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional connectivity options. Note: This task requires a #2 Phillips screwdriver and a flathead screwdriver.
Page 36 Additional printer setup Locate the appropriate connector on the system board. Note: If an optional printer hard disk is currently installed, then the printer hard disk must first be removed. To remove the hard disk: Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard disk.
Page 37 Additional printer setup Remove the screws holding the printer hard disk in place. Remove the printer hard disk by pulling it upward to unseat the standoffs.
Page 38 Additional printer setup Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. Remove the metal cover from the ISP opening.
Page 39 Additional printer setup Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system board.
Page 40 Additional printer setup Insert the long thumbscrew, into the hole closest to the white connector, and turn it clockwise enough to hold the ISP in place. Do not tighten the thumbscrew at this time. Attach the two provided screws to secure the ISP mounting bracket to the system board cage. Tighten the long thumbscrew.
Page 41 Additional printer setup If a printer hard disk was previously installed, then attach the printer hard disk to the ISP. For more information, see “Installing a printer hard disk” on page 42. Release the latch, and then close the system board door by lowering the scanner. Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place.
Page 42: Installing A Printer Hard Disk
Additional printer setup Installing a printer hard disk The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP). Note: This task requires a #2 Phillips screwdriver and a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 43 Additional printer setup To install a printer hard disk onto the ISP: Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Align the standoffs of the printer hard disk with the holes in the ISP, and then press downward on the printer hard disk until the standoffs have seated into place.
Page 44 Additional printer setup To install a printer hard disk directly onto the system board: Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place.
Page 45 Additional printer setup Attach the two provided screws to secure the printer hard disk mounting bracket. Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. Release the latch, and then close the system board door by lowering the scanner.
Page 46: Installing A Fax Card
Additional printer setup Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place. Warning—Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved.
Page 47 Additional printer setup Remove the metal cover from the fax card opening. Insert the fax card, and then tighten the two screws to secure the fax card mounting bracket.
Page 48 Additional printer setup Insert the plug of the fax card interface cable into the receptacle of the system board. Release the latch, and then close the system board door by lowering the scanner. Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place. Warning—Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved.
Page 49: Installing Hardware Options
Additional printer setup Installing hardware options Installing a 250‑ or 550‑sheet drawer The printer supports one optional drawer; you can install a 250‑ or 550‑sheet drawer. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 50: Attaching Cables
Additional printer setup Align the printer with the drawer, and then lower the printer into place. Attaching cables Connect the printer to the computer using a USB cable, or to the network using an Ethernet cable. Be sure to match the following: •...
Page 51: Verifying Printer Setup
Additional printer setup USB port Ethernet port Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page.
Page 52: Printing A Network Setup Page
Double-click the Install icon. Follow the instructions on the screen. Using the World Wide Web Go to the Lexmark Web site at www.lexmark.com. From the Drivers & Downloads menu, click Driver Finder. Select your printer, and then select your operating system.
Page 53: Updating Available Options In The Printer Driver
Additional printer setup Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users Click , or click Start and then click Run.
Page 54: Setting Up Wireless Printing
Additional printer setup Setting up wireless printing Note: Wireless printing is not standard on all printer models. Follow these steps to set up your printer Note: Do not connect cables until instructed to do so. Set up the printer hardware. For more information, see the Setup Guide. Follow the instructions for your operating system: •...
Page 55: Installing The Printer On A Wireless Network (Windows)
Additional printer setup – No security If your wireless network does not use any type of security, then you will not have any security information. Note: Using an unsecured wireless network is not recommended. If you are installing the printer on an 802.1X network using the Advanced method, then you may need the following: •...
Page 56 Additional printer setup From the printer control panel, select your language and country or region, and then touch Continue. Select your time zone, and then touch Continue. Deselect any function you plan to set up later, such as Fax or E‑mail, and then touch Continue. Select any additional buttons you want to display on the home screen, and then touch Continue.
Page 57 Additional printer setup Remove the label covering the USB port on the back of the printer. Connect the cables in the following order: Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly.
Page 58: Installing The Printer On A Wireless Network (Macintosh)
Additional printer setup Installing the printer on a wireless network (Macintosh) Before you install the printer on a wireless network, make sure that: • A wireless card is installed in your printer. • Your wireless network is set up and working properly. •...
Page 59 Additional printer setup Select any additional buttons you want to display on the home screen, and then touch Continue. If Fax is enabled, type in your Fax Station name, and then touch Enter. For more information on fax station name and number, see your system support person;...
Page 60 Additional printer setup Configure the printer for wireless access Type the name of your network (SSID) in the appropriate field. Select Infrastructure as your Network Mode if you are using a wireless router. Select the type of security you use to protect your wireless network. Enter the security information necessary for the printer to join your wireless network.
Page 61: Installing The Printer On A Wired Network
Additional printer setup Select the printer from the list. Click Add. In Mac OS X version 10.4 From the Finder desktop, choose Go >Applications. Double‑click the Utilities folder. Double‑click Printer Setup Utility or Print Center. From the Printer List, choose Add. Select the printer from the list.
Page 62: For Macintosh Users
Additional printer setup If the CD does not launch after a minute, then do the following: Click , or click Start and then click Run. In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive. Click Install Printer and Software.
Page 63 Additional printer setup In Mac OS X version 10.5 or later From the Apple menu, choose System Preferences. Click Print & Fax. Click +. Click IP. Type in the IP address of your printer in the Address field. Click Add. In Mac OS X version 10.4 and earlier From the Finder desktop, choose Go >...
Page 64: Changing Port Settings After Installing A New Network Internal Solutions Port
Solutions Port When a new network Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated because the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address in order to print to it over the network.
Page 65 Additional printer setup For Macintosh users Print a network setup page and make a note of the new IP address. Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you are configuring access for computers on a different subnet than the printer.
Page 66: Setting Up Serial Printing
Additional printer setup Setting up serial printing In serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing, it is the preferred option when there is a great deal of distance between the printer and computer or when an interface with a better transfer rate is not available.
Page 67 Additional printer setup The serial parameters in the COM port must match the serial parameters you set in the printer. Open the Device Manager. Click , or click Start and then click Run. In the Start Search or Run box, type devmgmt.msc. Press Enter, or click OK.
Page 68: Minimizing Your Printer's Environmental Impact
Minimizing your printer's environmental impact Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs.
Page 69: Saving Energy
Before printing or making multiple copies of a document: • Use the Lexmark preview feature, which you can select from the Print dialog, the Lexmark Toolbar, or the printer display, to see what the document will look like before you print it.
Page 70: Adjusting Power Saver
Minimizing your printer's environmental impact Adjusting Power Saver To save energy, you can decrease the number of minutes before the printer enters Power Saver mode. Available settings range from 1–240 minutes. The factory default setting is 30 minutes. Using the Embedded Web Server Type the printer IP address into the address field of your Web browser.
Page 71: Setting The Standard Exit Bin Light
Minimizing your printer's environmental impact Using the printer control panel Make sure the printer is on and Ready appears. On the home screen, touch Touch Settings. Touch General Settings. Touch the down arrow until Screen Brightness appears. Touch the arrows to select a setting. Touch Submit.
Page 72: Recycling
Select your country or region from the list, and then click the links or use the contact information provided. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Page 73: Reducing Printer Noise
Minimizing your printer's environmental impact To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the pre‑paid shipping label. You can also: Visit our Web site at www.lexmark.com/recycle. From the Toner Cartridges section, select your country from the list.
Page 74: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media This section explains how to load the trays and feeders. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper Size setting for the standard 250 tray and the multipurpose feeder must be set manually from the Paper size menu.
Page 75: Avoiding Jams
Loading paper and specialty media Touch Submit to save your selection. Submitting Selection appears, followed by the Paper menu. Touch to return to the home screen. Avoiding jams The following hints can help you avoid jams: Paper tray recommendations • Make sure the paper lies flat in the paper tray.
Page 76 Loading paper and specialty media Squeeze and slide the guides to the correct position for the paper size you are loading. For long paper like A4 or legal, squeeze and slide the length guide backwards to accommodate the length of paper you are loading.
Page 77 Loading paper and specialty media If you are loading A6‑size paper: Squeeze and slide the length guide toward the center of the tray to the A5 size position. Raise the A6 backstop. Notes: • The standard tray accommodates only 150 sheets of A6‑size paper. Notice the maximum fill line on the A6 backstop which indicates the maximum height for loading A6‑size paper.
Page 78 Loading paper and specialty media Maximum fill line Load letterhead with the top edge of the sheet toward the front of the tray and the design facedown. LETTERHEAD Squeeze and slide the guides to lightly touch the side of the stack.
Page 79: Using The Multipurpose Feeder
Loading paper and specialty media Insert the tray. If the paper type you loaded differs from the type that was previously loaded in the tray, then change the Paper Size/Type setting on the Paper menu. Using the multipurpose feeder You may want to use the multipurpose feeder when you print on different sizes and types of papers or specialty media, such as card stock, transparencies, paper labels, and envelopes.
Page 80 Loading paper and specialty media Grasp the raised handle, and pull the extension forward. Grasp the handle, and pull the extension so it flips forward. Guide the extension down gently so the multipurpose feeder is extended fully and open.
Page 81: Loading The Multipurpose Feeder
Loading paper and specialty media Loading the multipurpose feeder Squeeze the tab located on the right width guide, and move the guides out fully. Prepare the paper or specialty media for loading. • Flex sheets of paper or paper labels back and forth to loosen them, and then fan them. Do not fold or crease the paper or labels.
Page 82 Loading paper and specialty media • Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level surface. Note: Fanning prevents the edges of envelopes from sticking together. It also helps them feed properly to avoid jams.
Page 83 Loading paper and specialty media • Load letterhead with the logo faceup and the top edge entering the printer first. • Load envelopes with the flap side down and the stamp location in the position shown. The stamp and address are shown to illustrate the proper orientation for loading envelopes.
Page 84: Linking And Unlinking Trays
Loading paper and specialty media Slide the paper gently into the multipurpose feeder until it comes to a stop. Paper should lie flat in the multipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled. From the printer control panel, set the Paper Size and Paper Type.
Page 85: Assigning A Custom Paper Type Name
Loading paper and specialty media To unlink a tray, change the following tray settings so that they do not match the settings of any other tray: • Paper Type (for example: Plain Paper, Letterhead, Custom Type <x>) Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked trays, assign a different Paper Type name to the tray, such as Custom Type <x>, or define your own custom name.
Page 86 Loading paper and specialty media Select a Paper Type setting from the list next to your custom name. Click Submit.
Page 87: Paper And Specialty Media Guidelines
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Note: For detailed information on card stock and labels, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications.
Page 88: Unacceptable Paper
Do not use coated papers unless they are specifically designed for electrophotographic printing. Using recycled paper and other office papers As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating that recycled paper produced by major mills in the US fed as well as non-recycled paper.
Page 89: Selecting Preprinted Forms And Letterhead
Paper and specialty media guidelines Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper.
Page 90: Supported Paper Sizes, Types, And Weights
The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, configure a Universal Paper Size. For information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site at www.lexmark.com/publications.
Page 91: Paper Types And Weights Supported By The Printer
Paper and specialty media guidelines Paper size Dimensions Standard Optional 250‑ or Multipurpose Duplex path 250‑sheet tray 550‑sheet tray feeder 10 Envelope 105 x 241 mm (4.1 x 9.5 in.) DL Envelope 110 x 220 mm (4.3 x 8.7 in.) C5 Envelope 162 x 229 mm (6.4 x 9 in.)
Page 92: Paper Capacities
Paper and specialty media guidelines Paper type Standard Optional 250‑ or Multipurpose Manual feeder Duplex path 250‑sheet tray 550‑sheet tray feeder Paper labels Transparencies Envelopes (smooth) Single‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print no more than 20 pages of paper labels a month.
Page 93: Printing
Printing Printing Printing a document Load paper into a tray or feeder. From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. Do one of the following: For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup, and then adjust the settings as needed.
Page 94: Printing On Specialty Media
• Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark part number 12A5010 for A4‑size transparencies and Lexmark part number 70X7240 for letter‑size transparencies. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities.
Page 95: Tips On Using Labels
Printing • Use only new envelopes. • To optimize performance and minimize jams, do not use envelopes that: – Have excessive curl or twist – Are stuck together or damaged in any way – Have windows, holes, perforations, cutouts, or embossing –...
Page 96: Tips On Using Card Stock
You can print additional copies as long as the job remains stored in memory. Other types of held jobs include: • Profiles from various sources including Lexmark Document Solutions Suite (LDSS) • Forms from a kiosk...
Page 97: Printing Confidential And Other Held Jobs From Windows
Printing • Bookmarks • Jobs not printed, which are called parked jobs Printing confidential and other held jobs from Windows Note: Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobs continue to be held in the printer until you choose to delete them. With a document open, click File >...
Page 98: Printing From A Flash Drive
Printing Enter your PIN. Touch the job you want to print. Touch Print, or touch the arrows to increase or decrease the number of copies, and then touch Print. Printing from a flash drive A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx.
Page 99: Printing Information Pages
Printing Notes: • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive. • If you insert the flash drive while the printer is printing other jobs, then Printer Busy appears. When the current job is completed, touch the USB icon to print documents from the flash drive.
Page 100: Printing The Print Quality Test Pages
Printing Printing the print quality test pages Print the print quality test pages to isolate print quality problems. Turn the printer off. Hold down while turning the printer on. Release the buttons when the screen with the progress bar appears. The printer performs a power‑on sequence, and then the Configuration menu appears.
Page 101 Printing When you send a job to print, a small printer icon appears in the right corner of the taskbar. Double‑click the printer icon. A list of print jobs appears in the printer window. Select a job to cancel. From the keyboard, press Delete. For Macintosh users In Mac OS X version 10.5 or later: From the Apple menu, choose System Preferences.
Page 102: Copying
Copying Copying Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 103: Copying Using The Scanner Glass
Copying Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. On the home screen, touch Copy, or use the keypad to enter the number of copies. The copy screen appears. Change the copy settings as needed.
Page 104: Copying To Letterhead
Copying Copying to letterhead Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. If you are loading a document into the ADF, then adjust the paper guides.
Page 105: Copying On Both Sides Of The Paper (Duplexing)
Copying Touch Copy from, and then identify the size of the original document. Touch Copy to, and then touch the tray or feeder that contains the paper type you want. Note: If you choose Manual Feeder, then you will also need to select the paper size and type. Touch Copy It.
Page 106: Collating Copies
Copying On the home screen, touch Copy. From the Content area, touch the arrows to best represent what you are copying: • Text—Used for original documents that are mostly text or line art • Text/Photo—Used when the original documents are a mixture of text and graphics or pictures •...
Page 107: Copying Multiple Pages Onto A Single Sheet
Copying Touch Separator Sheets. Note: Collate must be On for the separator sheets to be placed between copies. If Collate is Off, the separator sheets are added to the end of the print job. Select one of the following: • Between Copies •...
Page 108: Pausing The Current Print Job To Make Copies
Copying • If you scan one page using the ADF, a set consists of one page. For example: Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 109: Placing Information On Copies
Copying Placing information on copies Placing the date and time at the top of each page Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 110: Canceling A Copy Job While Copying Pages Using The Scanner Glass
Copying A “Canceling scan job” screen appears. The ADF clears all pages in the ADF and cancels the job. Canceling a copy job while copying pages using the scanner glass Touch Cancel Job on the touch screen. A “Canceling scan job” screen appears. Once the job is canceled, the copy screen appears. Canceling a copy job while the pages are being printed Touch Cancel Job on the touch screen, or press on the keypad.
Page 111: Darkness
Copying Darkness This option adjusts how light or dark your copies will turn out in relation to the original document. Content This option tells the printer the original document type. Choose from Text, Text/Photo, Photograph, or Printed Image. • Text—Emphasize sharp, black, high-resolution text against a clean, white background •...
Page 112: Advanced Imaging
Copying Advanced Imaging This option lets you adjust Background Removal, Color Dropout, Contrast, Mirror Image, Negative Image, Shadow Detail, Scan Edge to Edge, and sharpness before you copy the document. Custom Job This option combines multiple scanning jobs into a single job. Separator Sheets This option places a blank piece of paper between copies, pages, and print jobs.
Page 113: Improving Copy Quality
Copying Improving copy quality Question When should I use Text • Use text mode when text preservation is the main goal of the copy, and preserving images mode? copied from the original document is not a concern. • Text mode is recommended for receipts, carbon copy forms, and documents that contain only text or fine line art.
Page 114: E-Mailing
E-mailing E-mailing Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Getting ready to e-mail Enabling the e‑mail function The e‑mail function must be enabled prior to use.
Page 115: Setting Up The E-Mail Function
E-mailing Type in the Primary SMTP Gateway address, and then touch Enter. If prompted, set the date and time, and then touch Continue. When the home screen appears, the e‑mail function is enabled. Setting up the e-mail function For e-mail to operate, it must be turned on in the printer configuration and have a valid IP address or gateway address. To set up the e-mail function: Type the printer IP address into the address field of your Web browser.
Page 116: Creating An E-Mail Shortcut Using The Touch Screen
E-mailing Click E-mail Shortcut Setup. Type a unique name for the recipient, and then enter the e-mail address. Note: If you are entering multiple addresses, then separate each address with a comma (,). Select the scan settings (Format, Content, Color, and Resolution). Enter a shortcut number, and then click Add.
Page 117: Sending An E-Mail Using The Address Book
E-mailing Press , and then enter the shortcut number using the keypad. To enter additional recipients, press Next address, and then enter the address or shortcut number you want to add. Touch E-mail It. Sending an e-mail using the address book Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 118: Changing The Output File Type
E-mailing Changing the output file type Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 119: Orientation
E-mailing Orientation This option tells the printer whether the original document is in portrait or landscape orientation and then changes the Sides and Binding settings to match the original document orientation. Binding Tells the printer whether the original document is bound on the long-edge or short-edge side. E-mail Subject This option lets you enter a subject line for your e-mail.
Page 120: Advanced Options
E-mailing • Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved. •...
Page 121: Faxing
Faxing Faxing Note: Fax capabilities may not be available on all printer models. Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 122: Connecting To An Analog Telephone Line
Faxing Notes: • The printer is an analog device that works best when directly connected to the wall outlet. Other devices (such as a telephone or answering machine) can be successfully attached to pass through the printer, as described in the setup steps.
Page 123: Connecting To A Dsl Service
Faxing Connecting to a DSL service If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and telephone cord, and then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the printer LINE port . Connect the other end of the telephone cable to the DSL filter.
Page 124: Connecting To A Distinctive Ring Service
Faxing Connecting to a distinctive ring service A distinctive ring service may be available from your telephone service provider. This service allows you to have multiple telephone numbers on one telephone line with each telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls.
Page 125 Faxing Remove the plug from the printer EXT port Connect your telecommunications equipment directly to the printer EXT port Use one of the following methods: Answering machine Answering machine and telephone...
Page 126: Connecting To An Adapter For Your Country Or Region
Faxing Telephone or a telephone with an integrated answering machine Connecting to an adapter for your country or region The following countries or regions may require a special adapter to connect the telephone cable to the active telephone wall jack: Country/region •...
Page 127 Faxing There is a plug installed in the printer EXT port . This plug is necessary for the proper functioning of the adapter. Note: Do not remove the plug if you have a serial phone system or wish to connect a phone or answering machine to the adapter.
Page 128 Faxing Connect the answering machine or telephone to the adapter. Answering machine Telephone...
Page 129 Faxing Germany There is a special RJ‑11 plug installed in the printer EXT port . Do not remove this plug. It is necessary for the proper operation of the fax function and of downstream telephones. Connecting to a telephone wall jack in Germany Note: Do not remove the plug.
Page 130 Faxing Connect the adapter into the N slot of an active analog telephone wall jack. If you would like to use the same line for both fax and telephone communication, then connect a second telephone line (not provided) between the telephone and the F slot of an active analog telephone wall jack. If you would like to use the same line for recording messages on your answering machine, then connect a second telephone cable between the answering machine and the other N slot of the active analog telephone wall jack.
Page 131: Connecting To A Computer With A Modem
Faxing Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending on your country or region. Make sure you have the following: •...
Page 132: Enabling The Fax Function
Faxing Connect an additional telephone cord from the computer modem LINE port to the printer EXT port Enabling the fax function The fax function must be enabled prior to use. If you disabled the fax function when setting up the printer for the first time or if the printer has been off for an extended time, then follow these steps: Note: Before completing these instructions, make sure the fax cables are connected.
Page 133: Using The Embedded Web Server For Fax Setup
Faxing Select your time zone, and then touch Continue. Touch Fax, and then touch Continue. Select any additional buttons you want to display on the home screen, and then touch Continue. Enter the Fax Station Name, and then touch Enter. Enter the Fax Station Number, and then touch Continue.
Page 134: Turning Daylight Saving Time On Or Off
Faxing Turning daylight saving time on or off The printer can be set to automatically adjust for daylight saving time for certain time zones: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
Page 135: Installing A Postscript Driver
Close all open software programs. Insert the Software and Documentation CD. Note: If you cannot locate the Software and Documentation CD, you can download the driver from the Lexmark Web site at www.lexmark.com. See “Using the World Wide Web” on page 135.
Page 136: Sending A Fax Using The Computer
Faxing Click Agree to accept the licensing agreement. From the Drivers and Utilities dialog, select Custom, and then click Next. Choose Select Components, and then click Next. From the “Select your printer from the list” area, choose your printer model with the letters “PS” in the Print Emulation column.
Page 137: Creating Shortcuts
Faxing If you receive an error, "No fax modems were found", follow these directions to add your printer as a fax: From the Printer pop-up menu, choose Add Printer. Select the printer from the dialog that appears. From the Print Using pop-up menu, choose Select a driver to use. From the list, choose your printer fax model, and then click Add.
Page 138: Using Shortcuts And The Address Book
Faxing Enter a name for the shortcut. Verify that the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, then touch Cancel, and then reenter the information. If you enter a number that is already in use, then you are prompted to select another number. Touch Fax It to send the fax, or touch to return to the home screen.
Page 139: Customizing Fax Settings
Faxing Customizing fax settings Changing the fax resolution Adjusting the resolution setting changes the quality of the fax. Settings range from Standard (fastest speed) to Ultra Fine (slowest speed, best quality). Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 140: Printing An Incoming Fax On Both Sides Of The Paper (Duplexing)
Faxing Touch Delayed Send. Note: If Fax Mode is set to Fax Server, the Delayed Send button will not appear. Faxes waiting for transmission are listed in the Fax Queue. Touch the arrows to adjust the time the fax will be transmitted. The time is increased or decreased in increments of 30 minutes.
Page 141: Canceling An Outgoing Fax
Faxing Click the Block No Name Fax option. This option blocks all incoming faxes that have a private caller ID or no fax station name. In the Banned Fax List field, enter the phone numbers or fax station names of specific fax callers you want to block. Canceling an outgoing fax Canceling a fax while the original documents are still scanning •...
Page 142: Sides (Duplex)
Faxing Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the fax. Resolution This options increases how closely the scanner examines the document you want to fax.
Page 143: Improving Fax Quality
Faxing Improving fax quality Question When should I use Text • Use Text mode when text preservation is the main goal of the fax, and preserving images mode? copied from the original document is not a concern. • Text mode is recommended for faxing receipts, carbon copy forms, and documents that contain only text or fine line art.
Page 144: Forwarding A Fax
Faxing Forwarding a fax This option lets you print and forward received faxes to a fax number, e‑mail address, FTP site, or LDSS. Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 145: Scanning To An Ftp Address
Scanning to an FTP address Scanning to an FTP address Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 146: Scanning To An Ftp Address Using The Address Book
Scanning to an FTP address Press #, and then enter the FTP shortcut number. Touch Send It. Scanning to an FTP address using the address book Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 147: Creating An Ftp Shortcut Using The Touch Screen
Scanning to an FTP address Creating an FTP shortcut using the touch screen On the home screen, touch FTP. Type the address of the FTP site. Touch Save as Shortcut. Enter a name for the shortcut. Verify that the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, then touch Cancel, and then reenter the information.
Page 148: Send As
Scanning to an FTP address Send As This option sets the output (PDF, TIFF, JPEG, or XPS) for the scanned image. • PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by Adobe at www.adobe.com. •...
Page 149: Improving Ftp Quality
Scanning to an FTP address • Scan Preview—Displays the first page of an image before it is included in the FTP file. When the first page is scanned, the scanning is paused and a preview image appears. • Edge Erase—Eliminates smudges or information around the edges of a document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge.
Page 150: Scanning To A Computer Or Flash Drive
Scanning to a computer or flash drive Scanning to a computer or flash drive Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 151: Understanding Scan Profile Options
Scanning to a computer or flash drive Press , and then enter the shortcut number using the keypad, or touch Held Jobs on the home screen, and then touch Profiles. After you enter the shortcut number, the scanner scans and sends the document to the directory or program you specified.
Page 152: Color
Scanning to a computer or flash drive Photo—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved.
Page 153: Scanning To A Flash Drive
Scanning to a computer or flash drive • Color Dropout—Color dropout is used for form Optical Character Recognition (OCR) processing. Selecting a color eliminates the color from a form, enabling improved OCR capabilities. • Color Dropout Threshold—Click the arrow buttons to increase or decrease the amount of color dropout. •...
Page 154: Understanding Printer Menus
Understanding printer menus Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings. To access the menus, touch on the home screen. Paper Menu Reports Network/Ports Default Source Menu Settings Page Active NIC Paper Size/Type Device Statistics...
Page 155: Paper Menu
Understanding printer menus Paper menu Default Source menu Menu item Description Default Source Sets a default paper source for all print jobs Tray <x> Notes: MP Feeder • Tray 1 (standard tray) is the factory default setting. Envelope Feeder • Only an installed paper source will appear as a menu setting.
Page 156 Understanding printer menus Menu item Description Tray <x> Type Specifies the type of paper loaded in each tray Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1. Custom Type <x> is Transparency the factory default setting for all other trays. Glossy •...
Page 157 Understanding printer menus Menu item Description Multipurpose Tray Type Specifies the type of paper loaded in the multipurpose tray Plain Paper Notes: Card Stock • From the Paper menu, Configure Multipurpose Tray must be set to Transparency Cassette for Multipurpose Tray to appear as a menu setting. Glossy •...
Page 158: Configure Mp Menu
Understanding printer menus Menu item Description Manual Envelope Size Specifies the size of the envelope being manually loaded 7 3/4 Envelope Note: 10 Envelope is the US factory default setting. DL Envelope is the 9 Envelope international factory default setting. 10 Envelope C5 Envelope B5 Envelope...
Page 159: Paper Texture Menu
Understanding printer menus Paper Texture menu In the Paper Texture menu, the Select Type and Select Texture features work together to enable you to select the texture for a specific type of paper. Menu item Description Select Type Specifies the paper type Plain Texture Card Stock Texture Transparency Texture...
Page 160: Paper Weight Menu
Understanding printer menus Paper Weight menu In the Paper Weight menu, the Select Type and Select Weight features work together to enable you to select the weight for a specific type of paper. Menu item Description Select Type Specifies the paper type Plain Weight Card Stock Weight Transparency Weight...
Page 161 Understanding printer menus Menu item Description Recycled Loading Determines whether 2‑sided printing occurs for all jobs that specify Recycled as the paper type Duplex Note: Off is the factory default setting. Labels Loading Determines whether 2‑sided printing occurs for all jobs that specify Labels as the paper type Duplex Notes:...
Page 162: Custom Types Menu
Understanding printer menus Custom Types menu Menu item Description Custom Type <x> Associates a paper or specialty media type with a factory default Custom Type <x> name or a user‑defined Custom Name created from the Embedded Paper Web Server or MarkVision Professional.
Page 163: Universal Setup Menu
Understanding printer menus Menu item Description Custom Scan Size <x> Specifies a custom scan size name and options. This name replaces a Custom Scan Size <x> name in the printer menus. Scan Size Name Width Notes: 1–14 inches (25–355.6 mm) •...
Page 164: Reports Menu
Understanding printer menus Menu item Description Feed Direction Specifies the feed direction if the paper can be loaded in either direction Short Edge Notes: Long Edge • Short Edge is the factory default setting. • Long Edge appears only if the longest edge is shorter than the maximum width supported in the tray.
Page 165: Network/Ports Menu
Understanding printer menus Menu item Description NetWare Setup Page Prints a report containing NetWare‑specific information about the network settings Note: This menu item appears only for printers with an internal print server installed. Print Fonts Prints a report of all the fonts available for the printer language currently set in the printer Print Directory Prints a list of all the resources stored on an optional flash memory card or printer...
Page 166 Understanding printer menus Menu item Description PS SmartSwitch Sets the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. •...
Page 167: Smtp Setup Menu
Understanding printer menus Menu item Description Std Network Setup For descriptions and settings of the network setup menus, see the following: Reports or Network Reports • “Network Reports menu” on page 168 Network Card • “Network Card menu” on page 168 TCP/IP •...
Page 168: Network Reports Menu
Understanding printer menus Menu item Description Device‑Initiated E‑mail Specifies server information None Notes: Use Device SMTP Credentials • The message boxes have a limitation of 512 characters. User‑Initiated E‑mail • None is the factory default setting for Device‑Initiated E‑mail and None User‑Initiated E‑mail.
Page 169: Tcp/Ip Menu
Understanding printer menus Menu item Description Job Timeout Sets the amount of time in seconds that a network print job can take before it is canceled 0‑225 seconds Notes: • 90 seconds is the factory default setting. • A setting value of 0 disables the timeout. •...
Page 170: Ipv6 Menu
Understanding printer menus Menu item Description AutoIP Specifies the Zero Configuration Networking setting Note: Yes is the factory default setting. Enable FTP/TFTP Enables the built-in FTP server, which allows you to send files to the printer using the File Transfer Protocol. Note: Yes is the factory default setting.
Page 171: Wireless Menu
Understanding printer menus Wireless menu Use the following menu items to view or configure the wireless internal print server settings. Note: This menu is available only for models connected to a wireless network. This menu is available from the Network/Ports menu: Network/Ports >...
Page 172: Lexlink Menu
Understanding printer menus Network/Ports > Standard Network or Network <x> > Std Network Setup or Net <x> Setup > NetWare Menu item Description Activate Activates NetWare support Note: No is the factory default setting. View Login Name Lets you view the assigned NetWare login name Note: This can be changed only from the Embedded Web Server.
Page 173: Standard Usb Menu
Understanding printer menus Standard USB menu Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. •...
Page 174: Parallel Menu
Understanding printer menus Menu item Description Job Buffering Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. Auto • The On setting buffers jobs on the printer hard disk. • The Auto setting buffers print jobs only if the printer is busy processing data from another input port.
Page 175 Understanding printer menus Menu item Description NPA Mode Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: Auto • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart.
Page 176: Serial Menu
Understanding printer menus Menu item Description Honor Init Determines whether or not the printer honors printer hardware initialization requests from the computer Notes: • Off is the factory default setting. • The computer requests initialization by activating the Init signal from the parallel port.
Page 177 Understanding printer menus Menu item Description PS SmartSwitch Sets the printer to automatically switch to PS emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. •...
Page 178 Understanding printer menus Menu item Description Serial Protocol Selects the hardware and software handshaking settings for the serial port Notes: DTR/DSR • DTR is the factory default setting. XON/XOFF • DTR/DSR is a hardware handshaking setting. XON/XOFF/DTR • XON/XOFF is a software handshaking setting. XON/XOFF/DTRDSR •...
Page 179: Security Menu
Understanding printer menus Security menu Miscellaneous menu Menu item Description Panel Logins Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Login failures Failure time frame Notes: Lockout time •...
Page 180: Disk Wiping Menu
Understanding printer menus Menu item Description Job Expiration Limits the amount of time a confidential job stays in the printer before it is deleted Notes: 1 hour • Off is the default setting. 4 hours • If the Job Expiration setting is changed while confidential jobs reside on the 24 hours printer RAM or printer hard disk, the expiration time for those print jobs does 1 week...
Page 181: Security Audit Log Menu
Understanding printer menus Menu item Description Automatic Method Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, Single pass such as downloaded fonts, macros, and held jobs.
Page 182: Set Date/Time Menu
Understanding printer menus Menu item Description Delete Log Specifies whether audit logs are deleted Delete now Note: Delete Now is the factory default setting. Do not delete Configure Log Specifies whether and how the audit logs are created Enable Audit Note: Factory default settings enable the security audit log.
Page 183: Settings Menu
Understanding printer menus Settings menu General Settings menu Menu item Description Display Language Sets the language of the text appearing on the display English Note: All languages may not be available for all printers. Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese...
Page 184 Understanding printer menus Menu item Description Run Initial setup Instructs the printer to run the setup wizard Notes: • Yes is the factory default setting. • After completing the setup wizard by selecting Done at the Country select screen, the default becomes No. Keyboard Specifies a language and custom key information for the printer control panel keyboard.
Page 185 Understanding printer menus Menu item Description Displayed Information Specifies what is displayed on the upper left and right corners of the home screen Left side For the Left side and Right side options, choose from the following Right side options: Custom Text <x>...
Page 186 Understanding printer menus Menu item Description Home screen customization Additional buttons can be added to the Home screen, and default buttons can be removed. Change Language Available selections for each button are: Copy Display Copy Shortcuts Do Not Display Fax Shortcuts E‑mail E‑mail Shortcuts FTP Shortcuts...
Page 187 Understanding printer menus Menu item Description Allow Background Removal Specifies whether image background removal is allowed during copy, fax, e‑mail, FTP, or scan to USB Note: On is the factory default setting. The background of the image will be removed. Allow Custom Job Scans Lets you scan multiple jobs to one file Notes:...
Page 188 Understanding printer menus Menu item Description Timeouts Specifies the number of minutes of inactivity before some systems begin entering a minimum power state. Power Saver Mode Disabled Notes: 2–240 • 30 minutes is the factory default setting. • Power Saver does not interact with Standby Mode. Timeouts Sets the amount of time in seconds the printer waits before returning the printer display to a Ready state...
Page 189: Copy Settings Menu
Understanding printer menus Menu item Description Print Recovery Specifies whether the printer reprints jammed pages Jam Recovery Notes: • Auto is the factory default setting. The printer reprints jammed pages unless the memory required to hold the pages Auto is needed for other printer tasks. •...
Page 190 Understanding printer menus Menu item Description Sides (Duplex) Specifies whether an original document is duplex (two‑sided) or simplex (one-sided), and then specifies whether the copy should be duplex or simplex 1 sided to 1 sided 1 sided to 2 sided Notes: 2 sided to 1 sided •...
Page 191 Understanding printer menus Menu item Description Copy To Source Specifies the paper source for copy jobs Tray <x> Note: Tray 1 is the factory default setting. Manual Feeder Auto Size Match Transparency Separators Places a sheet of paper between transparencies Note: On is the factory default setting.
Page 192 Understanding printer menus Menu item Description Header/Footer Specifies header/footer information for the middle of the page Top middle Notes: Top middle • Off is the factory default setting for Top middle. • “All pages” is the factory default setting for Print on. Date/Time Page number Bates number...
Page 193 Understanding printer menus Menu item Description Header/Footer Specifies header/footer information for the bottom middle of the page Bottom middle Notes: Bottom middle • Off is the factory default setting for Bottom middle. • “All pages” is the factory default setting for Print on. Date/Time Page number Bates number...
Page 194 Understanding printer menus Menu item Description Allow Save as Shortcut Lets you save custom copy settings as shortcuts Note: On is the factory default setting. Background Removal Adjusts the amount of background visible on a copy ‑4 to +4 Note: 0 is the factory default setting. Auto Center Lets you automatically center the copy on the page Note: Off is the factory default setting.
Page 195: Fax Settings Menu
Understanding printer menus Menu item Description Sample Copy Creates a sample copy of the original document Notes: • Off is the factory default setting. • A printer hard disk must be installed in the printer and operating properly for this menu item to be available. •...
Page 196 Understanding printer menus Menu item Description Caller ID Specifies the type of caller ID being used Notes: DTMF • FSK is the factory default setting. • This option appears only when the selected country/region supports multiple caller ID patterns. Fax number masking Specifies the direction from which digits are masked in an outgoing fax number Note: The number of characters masked is determined by the “Digits to mask”...
Page 197 Understanding printer menus Fax Send Settings Menu item Description Resolution Specifies quality in dots per inch (dpi). A higher resolution gives greater print quality, but it increases the fax transmission time for outgoing faxes. Standard Fine Note: Standard is the factory default setting. Super Fine Ultra Fine Original Size...
Page 198 Understanding printer menus Menu item Description Dialing Prefix Rules Establishes a dialing prefix rule Prefix Rule <x> Automatic Redial Specifies the number of times the printer tries to send the fax to a specified number 0–9 Note: 5 is the factory default setting. Redial Frequency Specifies the number of minutes between redials 1–200...
Page 199 Understanding printer menus Menu item Description Background Removal Adjusts the amount of background visible on a copy ‑4 to +4 Note: 0 is the factory default setting. Color Dropout Specifies which color to drop during faxing, and how much to increase or decrease the dropout Color Dropout None...
Page 200 Understanding printer menus Fax Receive Settings Menu item Description Enable Fax Receive Allows fax jobs to be received by the printer Note: On is the factory default setting. Fax Job Waiting Allows a fax to be held until toner or supplies are replaced None Notes: Toner...
Page 201 Understanding printer menus Menu item Description Forward to Specifies the type of recipient to which faxes will be forwarded Note: This item is available only from the printer Embedded Web Server. E‑mail LDSS Forward to Shortcut Lets you enter the shortcut number which matches the recipient type (Fax, E-mail, FPT, LDSS, or eSF) Block No Name Fax Enables blocking of incoming faxes sent from devices with no station ID specified...
Page 202 Understanding printer menus Menu item Description Logs Display Specifies whether printed logs display the dialed number or the station name returned Remote Station Name Note: Remote Station Name is the factory default setting. Dialed Number Enable Job Log Enables access to the Fax Job log Note: On is the factory default setting.
Page 203 Understanding printer menus Fax Server Setup Menu item Description To Format Lets you enter the information using the virtual keyboard on the printer touch screen Reply Address Subject Message Primary SMTP Gateway Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Secondary SMTP Gateway Specifies SMTP server port information Note: 25 is the default SMTP gateway port.
Page 204: E-Mail Settings Menu
Understanding printer menus Menu item Description Original Size Specifies the paper size of the document that is being scanned Letter Note: Letter is the US factory default setting. A4 is the international factory default Legal setting. Executive Folio Statement Oficio (Mexico) Universal Mixed Sizes JIS B5...
Page 205 Understanding printer menus Menu item Description E‑mail Server Setup Specifies the maximum e-mail size in kilobytes Max e‑mail size Note: E-mail above the specified size is not sent. 0–65535 KB E‑mail Server Setup Sends a message when an e-mail is greater than the configured size limit Size Error Message E‑mail Server Setup Sends an e-mail only when the address contains the domain name, such as a company...
Page 206 Understanding printer menus Menu item Description Darkness Lightens or darkens the output 1–9 Note: 5 is the factory default setting. Orientation Specifies the orientation of the scanned image Portrait Note: Portrait is the factory default setting. Landscape Original Size Specifies the paper size of the document that is being scanned Letter Note: Letter is the US factory default setting.
Page 207 Understanding printer menus Menu item Description Text/Photo Default Sets the quality of a text/photo image in relation to file size and the quality of the image 5–90 Note: 75 is the factory default setting. Photo Default Sets the quality of a photo image in relation to file size and the quality of the image 5–90 Note: 50 is the factory default setting.
Page 208 Understanding printer menus Menu item Description Allow Save as Shortcut Lets you save e-mail addresses as shortcuts Notes: • On is the factory default setting. • When set to Off, the Save as Shortcut button does not appear on the E-mail Destination screen.
Page 209: Ftp Settings Menu
Understanding printer menus FTP Settings menu Menu item Description Format Specifies the format of the FTP file PDF (.pdf) Note: PDF (.pdf) is the factory default setting. Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Sets the version level of the PDF file for FTP 1.2–1.6 Note: 1.5 is the factory default setting.
Page 210 Understanding printer menus Menu item Description Original Size Specifies the paper size of the document that is being scanned Letter Note: Letter is the US factory default setting. A4 is the international factory default Legal setting. Executive Folio Statement Oficio (Mexico) Universal Mixed Sizes JIS B5...
Page 211 Understanding printer menus Menu item Description Use Multi‑Page TIFF Provides a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan to FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Notes: •...
Page 212: Flash Drive Menu
Understanding printer menus Menu item Description Color Dropout Specifies which color to drop during scanning, and how much to increase or decrease the dropout Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold.
Page 213 Understanding printer menus Menu item Description Content Specifies the type of content that will be scanned to USB Text/Photo Notes: Photograph • Text/Photo is the factory default setting. Text/Photo is used when the Text documents are mostly text or line art. •...
Page 214 Understanding printer menus Menu item Description Sides (Duplex) Specifies how the text and graphics are oriented on the page Notes: Long edge • Off is the factory default setting. Short edge • Long edge assumes binding along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation).
Page 215 Understanding printer menus Menu item Description Scan Preview Specifies whether a preview will appear on the display for scan jobs Notes: • A printer hard disk must be installed in the printer and operating properly for this menu item to be available •...
Page 216 Understanding printer menus Menu item Description Paper Source Specifies the paper source selected to supply paper for the printer to print from the flash drive Tray <x> MP Feeder Manual Paper Manual Envelope Collate Stacks the pages of a print job in sequence when printing multiple copies Off (1,1,1,2,2,2) Notes: On (1,2,1,2,1,2)
Page 217: Print Settings
Understanding printer menus Menu item Description Separator Sheets Places a sheet of paper between pages, copies, or jobs based on the value selected None Note: None is the factory default setting. Between Copies Between Jobs Between Pages Separator Sheet Source Specifies a paper source Tray <x>...
Page 218 Understanding printer menus Menu item Description Print Area Sets the logical and physical printable area Normal Notes: Whole Page • This menu does not appear if Edge to Edge is enabled in the printer Setup menu. • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary.
Page 219: Finishing Menu
Understanding printer menus Menu item Description Resource Save Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: • Off is the factory default setting. Off sets the printer to retain the downloads only until memory is needed.
Page 220 Understanding printer menus Menu item Description Collate Stacks the pages of a print job in sequence when printing multiple copies Off (1,1,1,2,2,2) Notes: On (1,2,1,2,1,2) • On is the factory default setting. • The On setting stacks the print job sequentially. •...
Page 221: Quality Menu
Understanding printer menus Menu item Description N‑up Border Prints a border around each page image when using N‑up (pages‑sides) None Note: None is the factory default setting. Solid Quality menu Menu item Description Print Resolution Specifies the printed output resolution 300 dpi Note: 600 dpi is the factory default setting.
Page 222: Utilities Menu
Understanding printer menus Menu item Description Contrast Adjusts the degree of difference between levels of gray in printed output 0–5 Notes: • 0 is the factory default setting. • Higher settings show more difference between levels of gray. Utilities menu Menu item Description Remove Held Jobs...
Page 223: Postscript Menu
Understanding printer menus Menu item Description Hex Trace Assists in isolating the source of a print job problem Activate Notes: • When Activate is selected, all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed. •...
Page 224: Pcl Emul Menu
Understanding printer menus PCL Emul menu Menu item Description Font Source Specifies the set of fonts used by the Font Name menu item Resident Notes: Disk • Resident is the factory default setting. It shows the factory default set of Download fonts downloaded into printer RAM.
Page 225 Understanding printer menus Menu item Description PCL Emulation Settings Specifies the number of lines that print on each page Lines per Page Notes: 1–255 • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings.
Page 226: Html Menu
Understanding printer menus Menu item Description Tray Renumber Lets you view the factory default setting assigned to each tray, drawer, or feeder, even if it has not been installed View Factory Def MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20...
Page 227: Image Menu
Understanding printer menus Menu item Description Font Size Sets the default font size for HTML documents 1–255 pt Notes: • 12 pt is the factory default setting. • Font size can be increased in 1‑point increments. Scale Scales the default font for HTML documents 1–400% Notes: •...
Page 228: Help Menu
Understanding printer menus Menu item Description Orientation Sets the image orientation Portrait Note: Portrait is the factory default setting. Landscape Rev Portrait Rev Landscape XPS menu Menu item Description Print Error Pages Prints a page containing information on errors, including XML markup errors Note: Off is the factory default setting.
Page 229: Maintaining The Printer
Maintaining the printer Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
Page 230: Cleaning The Adf Separator Rollers
Maintaining the printer Wipe the areas shown and let them dry. Close the scanner cover. Cleaning the ADF separator rollers After you have copied over 50,000 copies using the ADF, clean the ADF separator rollers. Open the ADF cover. Unlock the separator roll. Remove the separator roll.
Page 231: Adjusting Scanner Registration
Maintaining the printer Reinstall the separator roll. Lock the separator roll. Close the ADF cover. Adjusting scanner registration Scanner Registration is a process to align the scan area with the paper location. To manually adjust the scanner registration: Turn the printer off. Clean the scanner glass and backing material.
Page 232: Storing Supplies
Maintaining the printer To align the scanner glass (flatbed): Place the Quick Test page facedown on the scanner glass. Touch Copy Quick Test. The scanner prints a copy of the Quick Test page. Touch Flatbed. Use the copy of the Quick Test page to adjust the Left Margin and Top Margin settings. Touch Submit.
Page 233: Checking The Status Of Supplies
Maintaining the printer • Corrosive gases • Heavy dust Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of supplies from the printer control panel Make sure the printer is on and Ready appears.
Page 234: Ordering Supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer.
Page 235: Ordering Adf Replacement Parts
Maintaining the printer Ordering ADF replacement parts Order ADF replacement parts if you experience problems with paper double‑feeding or failing to feed through the Automatic Document Feeder. Part name Part number ADF input tray 40X5470 ADF separator pad 40X5472 ADF separator roll 40X5471 Moving the printer to another location Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer...
Page 236: Shipping The Printer
Maintaining the printer Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.
Page 237: Administrative Support
Finding advanced networking and administrator information This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com.
Page 238: Viewing Reports
Administrative support To set up e‑mail alerts: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 239: Clearing Jams
Clearing jams Clearing jams Clearing jams By carefully selecting paper and loading it properly, you can avoid most jams. If jams do occur, follow the steps outlined in this section. To clear a jam message and resume printing, clear the entire paper path, and then touch Continue. If Jam Recovery is set to On, then the printer prints a new copy of the page that jammed.
Page 240 Clearing jams Jam message numbers and how to access each jam Jam number To access the jam 200‑201 Try one or more of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit. Open the front door, and then open the rear door.
Page 241: 200 And 201 Paper Jams
Clearing jams 200 and 201 paper jams CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Pull the tray completely out. Remove the jam if you see it here.
Page 242 Clearing jams If you do not see the jam, open the front door, and then remove the photoconductor kit and toner cartridge. Lift the flap at the front of the printer, and then remove any jammed sheets. If you do not see any jammed sheets, open the rear door.
Page 243: 202 Paper Jam
Clearing jams Remove the jam. Close the rear door. Insert the photoconductor kit and toner cartridge. Close the front door. Touch Continue. 202 paper jam Touch Status/Supplies to identify the location of the jam. If the paper is exiting the printer, then pull the paper out, and then touch Continue.
Page 244: Paper Jam
Clearing jams Close the rear door. Touch Continue. 231 paper jam CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Open the front door. Open the rear door.
Page 245: Paper Jam
Clearing jams Close the rear door. Close the front door. Touch Continue. 233 paper jam Remove the tray from the printer.
Page 246: Paper Jam
Clearing jams Locate the lever shown, and then pull it down to release and remove the jammed sheets. Insert the tray. Touch Continue. If this does not clear the jam, complete the steps in “231 paper jam” on page 244. 234 paper jam A single jam or multiple jams are in the duplex area of the printer.
Page 247: Paper Jam
Clearing jams Remove any jammed paper. Insert the tray, and then touch Continue. If the jam message persists, then pull out any optional trays. Remove the jammed paper, and then insert the trays. Touch Continue. 250 paper jam Touch Status/Supplies to identify the location of the jam. Remove the paper from the multipurpose feeder.
Page 248: Paper Jam
Clearing jams Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper. Touch Continue. 251 paper jam A sheet of paper failed to feed from the multipurpose feeder. If it is visible, gently pull the jammed sheet out.
Page 249 Clearing jams If the sheet is not visible, complete the following steps: Open the front door, and then remove the photoconductor kit and toner cartridge. Lift the flap at the front of the printer, and then remove any jams. Reinsert the photoconductor kit and toner cartridge. Close the front door.
Page 250: 290-294 Paper Jams
Clearing jams 290–294 paper jams Clearing jams under the ADF cover Remove all original documents from the ADF. Open the ADF cover. Unlock the separator roll.
Page 251 Clearing jams Remove the separator roll. Remove the jammed paper. Reinstall the separator roll.
Page 252 Clearing jams Lock the separator roll. Close the ADF cover. Touch Continue. Clearing ADF jams by lifting the scanner cover Open the scanner cover, and then remove any jammed pages. Touch Continue.
Page 253 Clearing jams Clearing ADF duplex jams If you are making a two‑sided copy in the ADF, and your original document jams, it may be necessary to perform the following steps to clear the jam: Remove the ADF input tray. Pull out the jammed paper by pulling the sheet on the bottom. Reinstall the ADF input tray.
Page 254: Troubleshooting
Troubleshooting Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. •...
Page 255: Change To
Troubleshooting Change <src> to <x> <src> is a tray or feeder, and <x> is a paper size or type. You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray.

Page 256: Disk Corrupted
Troubleshooting Disk corrupted The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard disk must be reformatted. Touch Reformat disk to reformat the hard disk and clear the message. Note: Reformatting the disk deletes all the files currently stored on the disk.
Page 257: Fax Station Number Not Set Up
Troubleshooting Fax Station Number not set up The Fax Station Number has not been entered. Sending and receiving faxes is disabled until fax is configured properly. Try one or more of the following: • Touch Continue to clear the message. •...
Page 258: Load Manual Feeder With
Troubleshooting Load manual feeder with <x> <x> is a paper type or size. Try one or more of the following: • Load the specified paper in the multipurpose feeder. • Touch Continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, then it prints from the default source.

Page 259: Remove Originals From The Scanner Adf
Troubleshooting Remove originals from the scanner ADF Remove the paper from the ADF to clear the message and continue printing. Remove packaging material, check <x> Remove any remaining packaging material from the specified location. Remove paper from standard output bin Remove the stack of paper from the standard exit bin.
Page 260: Serial
Troubleshooting Serial <x> The printer is using a serial cable connection. The serial port is the active communication link. Set clock The clock is not set. This message appears if no other fax status message appears. It remains until the clock is set. SMTP server not set up.

Page 261: 30 Invalid Refill, Change Toner Cartridge
Troubleshooting 30 Invalid refill, change toner cartridge The printer has detected an invalid, refilled toner cartridge. Remove the toner cartridge, and then install a new one. 31 Replace defective cartridge Remove the defective toner cartridge, and then install a new one. 32 Cartridge part number unsupported by device Remove the toner cartridge, and then install a supported one.
Page 262: 37 Insufficient Memory, Some Held Jobs Will Not Be Restored
Troubleshooting 37 Insufficient memory, some held jobs will not be restored The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk. Touch Continue to clear the message. 38 Memory full Try one or more of the following: •...
Page 263: 53 Unformatted Flash Detected
Troubleshooting 53 Unformatted flash detected Try one or more of the following: • Touch Continue to stop the defragment operation and continue printing. • Format the flash memory. If the error message remains, the flash memory may be defective and require replacing. 54 Network <x>...
Page 264: 56 Parallel Port Disabled
Troubleshooting 56 Parallel port <x> disabled <x> is the number of the parallel port. Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 Serial port <x>...
Page 265: 57 Configuration Change, Held Jobs Were Not Restored
Troubleshooting 57 Configuration change, held jobs were not restored Since the time the jobs were stored on the printer hard disk something has changed in the printer to invalidate the held jobs. Possible changes include: • The printer firmware has been updated. •...
Page 266: 62 Disk Full
Troubleshooting 62 Disk full Try one or more of the following: • Touch Continue to clear the message and continue processing. • Delete fonts, macros, and other data stored on the printer hard disk. • Install a larger printer hard disk. 63 Unformatted disk Try one or more of the following: •...
Page 267: 200-282.Yy Paper Jam
Troubleshooting 200–282.yy paper jam Clear the paper path. Touch Continue to continue printing. 290‑295.yy scanner jam Clear all original documents from the scanner. 293 Replace all originals if restarting job. The scanner was instructed to scan using the ADF but there is no paper in the ADF. Load paper in the ADF. Try one or more of the following: •...
Page 268: 840.01 Scanner Disabled
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com. Solving printing problems Multiple‑language PDFs do not print The documents contain unavailable fonts.
Page 269: Error Message About Reading Usb Drive Appears
Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. AKE SURE YOU ARE USING A RECOMMENDED PRINTER CABLE For more information, visit the Lexmark Web site at www.lexmark.com.
Page 270: Confidential And Other Held Jobs Do Not Print
Troubleshooting Confidential and other held jobs do not print These are possible solutions. Try one or more of the following: ARTIAL JOB NO JOB OR BLANK PAGES PRINT The print job may contain a formatting error or invalid data. • Delete the print job, and then print it again.
Page 271: Job Prints From The Wrong Tray Or On The Wrong Paper
Troubleshooting Job prints from the wrong tray or on the wrong paper HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 272: Unexpected Page Breaks Occur
Troubleshooting AKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks occur NCREASE THE RINT IMEOUT VALUE Make sure the printer is on and Ready appears. On the home screen, touch Touch Settings. Touch General Settings.
Page 273: Poor Copy Quality
Troubleshooting Poor copy quality These are some examples of poor copy quality: • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters •...
Page 274: Partial Document Or Photo Copies
Troubleshooting ATTERNS MOIRÉ APPEAR IN THE OUTPUT • From the printer control panel, press the Content button until the light comes on next to Text/Photo. • Rotate the original document on the scanner glass. • From the printer control panel, press the Scale button and adjust the setting. EXT IS LIGHT OR DISAPPEARING From the printer control panel, press the Content button until the light comes on next to Text or Text/Photo.
Page 275: Solving Scanner Problems
Troubleshooting Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, then make sure: • The printer is turned on. • The printer cable is securely attached to the printer and the host computer, print server, option, or other network device.
Page 276: Partial Document Or Photo Scans
Troubleshooting HE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint‑free cloth dampened with water. For more information, see “Cleaning the scanner glass” on page 229. DJUST THE SCAN RESOLUTION Increase the resolution of the scan for a higher quality output. HECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the original document is satisfactory.
Page 277: Solving Fax Problems
Troubleshooting Solving fax problems Caller ID is not shown Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service. If your region supports multiple caller ID patterns, you may have to change the default setting. There are two settings available: FSK (pattern 1) and DTMF (pattern 2).
Page 278 Troubleshooting EVIEW THIS DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used. • If you are using an ISDN telephone service, then connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter.
Page 279: Can Send But Not Receive Faxes
Troubleshooting Can send but not receive faxes These are possible solutions. Try one or more of the following: HECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the tray. HECK THE RING COUNT DELAY SETTINGS The ring count delay sets the number of times the phone line rings before the printer answers. If you have extension phones on the same line as the printer, or subscribe to the telephone company's Distinctive Ring service, then keep the Ring Delay setting at 4.
Page 280: Received Fax Has Poor Print Quality
Troubleshooting Received fax has poor print quality These are possible solutions. Try one or more of the following: ‑ SEND THE DOCUMENT Ask the person who sent you the fax to: • Check that the quality of the original document is satisfactory. •...
Page 281: Drawers
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or go to www.lexmark.com/publications to view the option instruction sheet. AKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option.
Page 282: Internal Solutions Port
Troubleshooting Internal Solutions Port If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or more of the following: HECK THE CONNECTIONS • Make sure the ISP is securely attached to the printer system board.
Page 283: Paper Trays
Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to www.lexmark.com/publications to view the paper tray instruction sheet. Paper jam message remains after jam is cleared HECK THE PAPER PATH The paper path is not clear.
Page 284: Solving Print Quality Problems
Troubleshooting Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: Turn the printer off.
Page 285: Characters Have Jagged Or Uneven Edges
Troubleshooting Characters have jagged or uneven edges These are possible solutions. Try one or more of the following: HECK THE PRINT QUALITY SETTINGS • Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 Image Q, 1200 dpi, or 2400 Image Q. •...
Page 286: Gray Background
Troubleshooting HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 287: Paper Curl
Troubleshooting HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Size setting. Before sending the job to print, specify the correct size setting: •...
Page 288: Skewed Print
Troubleshooting HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 289: Print Is Too Light
Troubleshooting HECK THE PAPER TYPE • Try a different type of paper. • Use only transparencies recommended by the printer manufacturer. • Make sure the Paper Type and Paper Texture settings match the paper loaded in the tray or feeder. AKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it.
Page 290: Print Is Too Dark
Troubleshooting HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 291: Streaked Vertical Lines
Troubleshooting HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 292: Toner Fog Or Background Shading Appears On The Page
Troubleshooting Toner fog or background shading appears on the page These are possible solutions. Try one or more of the following: HE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. HE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls. HERE IS TONER IN THE PAPER PATH Contact Customer Support.
Page 293: Toner Specks
Troubleshooting Toner specks These are possible solutions. Try one or more of the following: HE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. HERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor Try one or more of the following: HECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer.
Page 294: Check The Network Settings
You need to know your printer model type and serial number. For more information, see the label on the inside of the front door of the printer. The serial number is also listed on the menu settings page. In the U.S. or Canada, call (1‑800‑539‑6275). For other countries/regions, visit the Lexmark Web site at www.lexmark.com.
Page 295: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 296 Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. MarkTrack and PrintCryption are trademarks of Lexmark International, Inc.
Page 297: Noise Emission Levels
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 298: Temperature Information
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Mercury statement This product contains mercury in the lamp (<5mg Hg).
Page 299: Power Consumption
Notices ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Page 300 The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the Sleep Mode.
Page 301: Industry Canada Compliance Statement
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 302: Notice To Users Of The Canadian Telephone Network
Notices Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.
Page 303: Notice To Users Of The New Zealand Telephone Network
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 304: Regulatory Notices For Wireless Products
Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109 o 80D1877) da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera.
Page 305 Notices Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This device has been designed to operate only with the antenna provided.
Page 306 A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information.
Page 307: Statement Of Limited Warranty
Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Page 308: Limited Warranty
Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 309: Limitation Of Liability
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Page 310 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program.
Page 311 If you have such statutory rights, you will notify Lexmark in writing of any intended reverse engineering, reverse assembly, or reverse compilation. You may not decrypt the Software Program unless necessary...
Page 312 CONSENT TO USE OF DATA. You agree that Lexmark, its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you.
Page 313 Notices This Product contains Adobe® Flash® player software under license from Adobe Systems Incorporated, Copyright © 1995-2007 Adobe Macromedia Software LLC. All rights reserved. Adobe, Reader and Flash are trademarks of Adobe Systems Incorporated.
Page 314: Index
Index Index 58 Too many flash options from the printer control Numerics installed 265 panel 100 1565 Emulation error, load 58 Too many trays attached 265 from Windows 100 emulation option 268 59 Incompatible tray <x> 265 card stock 200–282.yy paper jam 267 61 Remove defective disk 265 loading 79 250‑sheet drawer...
Page 315 Index contacting Customer Support 294 Default Source menu 155 notice of low supply level 237 control panel, printer 22 directory list, printing 99 notice of paper jam 237 copy quality Disk corrupted 256 notice of paper needed 237 Disk Full ‑ Scan Job Canceled 256 adjusting 105 notice that different paper is improving 113...
Page 316 Index fax screen Web site 16 installation advanced options 142 Finishing menu 219 wireless network 55, 58 options 141, 142 firmware card installing Fax server 'To Format' not set up. installing 33 options in driver 53 Contact system administrator. 256 flash drive 98 printer software 52, 135 fax setup 121...
Page 317 Index Settings 183 e‑mail 118, 119, 120 Setup 217 fax 141, 142 Macintosh SMTP Setup menu 167 FTP 147, 148 wireless network installation 58 Standard Network 165 ordering memory card Standard USB 173 ADF pick assembly 235 installing 31 Substitute Size 158 ADF separator roll 235 troubleshooting 282 TCP/IP 169...
Page 318 Index Paper Texture menu 159 incorrect margins 286 39 Complex page, some data may paper type jammed page does not not have printed 262 custom 85 reprint 283 50 PPDS font error 262 paper types job prints from wrong tray 271 51 Defective flash detected 262 duplex support 91 job prints on wrong paper 271...
Page 319 88 Scanner ADF Cover Open 259 scanner glass 21 recycling 298 Securely clearing disk space 259 Scanner ADF Cover Open 259 Lexmark packaging 72 Serial <x> 260 scanner glass Lexmark products 72 Set clock 260 cleaning 229 toner cartridges 72 SMTP server not set up.
Page 320 Index Securely clearing disk space 259 using recycled paper 68 display shows only diamonds 254 Security Audit Log menu 181 supplies, ordering 234 troubleshooting, fax sending a fax using the ADF pick assembly 235 blocking junk faxes 140 computer 134 ADF separator roll 235 caller ID is not shown 277 Serial <x>...
Page 321 Index toner specks 293 wireless network troubleshooting, printer options configuration information 54 drawers 281 installation, using Macintosh 58 flash memory card 281 installation, using Windows 55 hard disk with adapter 281 Internal Solutions Port 282 memory card 282 XPS menu 228 option not working 280 paper trays 283 troubleshooting, scan...

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X46x series

Lexmark 13C1104 - X 466dwe B/W Laser User Manual

Safety Information

Learning about the Printer

Additional Printer Setup

Minimizing Your Printer's Environmental Impact

Loading Paper and Specialty Media

Paper and Specialty Media Guidelines

Printing

Copying

E-Mailing

Faxing

Scanning to an FTP Address

Scanning to a Computer or Flash Drive

Understanding Printer Menus

Quick Links

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Summary of Contents for Lexmark 13C1104 - X 466dwe B/W Laser