Page 1 X46x Series User's Guide September 2009 www.lexmark.com Machine type(s): 7014, 4569, 4570 Model(s): 431, 636, 63W, n01, n02, g01, g02, n11, n12, g11, g12, hn1, hn2, wh1, wh2...
Page 2: Table Of Contents
Contents Safety information................15 Learning about the printer.............17 Thank you for choosing this printer!..........................17 Finding information about the printer........................17 Printer configurations................................18 Selecting a location for the printer..........................20 Basic functions of the scanner............................21 Understanding the ADF and scanner glass........................22 Understanding the printer control panel........................23 Understanding the home screen...........................24 Using the touch-screen buttons............................25 Additional printer setup..............29...
Page 3 Setting the standard exit bin light............................72 Recycling....................................73 Recycling Lexmark products............................... 73 Recycling Lexmark packaging..............................73 Returning Lexmark cartridges for reuse or recycling......................74 Reducing printer noise..............................74 Loading paper and specialty media..........76 Setting the Paper Size and Paper Type........................76 Configuring Universal paper settings..........................76 Avoiding jams..................................77...
Page 4 Paper capacities....................................94 Printing....................95 Printing a document................................95 Printing on both sides of the paper (duplexing)......................95 Printing on specialty media.............................96 Tips on using letterhead................................96 Tips on using transparencies ..............................96 Tips on using envelopes................................96 Tips on using labels..................................97 Tips on using card stock................................
Page 5 Creating a custom job (job build) ............................109 Pausing the current print job to make copies......................110 Placing information on copies.............................110 Placing the date and time at the top of each page ......................110 Placing an overlay message on each page..........................111 Canceling a copy job................................111 Canceling a copy job while the document is in the ADF ....................111 Canceling a copy job while copying pages using the scanner glass .................111 Canceling a copy job while the pages are being printed ....................111...
Page 6 E-mail File Name....................................120 E-mail Message ....................................120 Resolution......................................120 Send As ......................................120 Content......................................120 Advanced Options..................................121 Faxing....................122 Getting the printer ready to fax...........................122 Setting up the printer to fax ..............................122 Choosing a fax connection................................122 Connecting to an analog telephone line ..........................123 Connecting to a DSL service ..............................124 Connecting to a PBX or ISDN system.............................124 Connecting to a distinctive ring service ..........................125 Connecting the printer and a telephone or answering machine to the same telephone line......125...
Page 7 Understanding fax options............................142 Original Size ....................................142 Content......................................142 Sides (Duplex) ....................................143 Resolution......................................143 Darkness......................................143 Advanced Options..................................143 Improving fax quality...............................144 Holding and forwarding faxes............................144 Holding faxes....................................144 Forwarding a fax ...................................145 Scanning to an FTP address............146 Scanning to an FTP address............................146 Scanning to an FTP address using the keypad ........................146 Scanning to an FTP address using a shortcut number....................146 Scanning to an FTP address using the address book ......................147 Creating shortcuts................................147...
Page 8 JPEG Quality....................................153 Darkness......................................153 Resolution......................................153 Advanced Imaging ..................................153 Scanning to a flash drive..............................154 Improving scan quality..............................154 Understanding printer menus.............155 Menus list.....................................155 Paper menu..................................156 Default Source menu...................................156 Paper Size/Type menu ................................156 Configure MP menu..................................159 Substitute Size menu...................................159 Paper Texture menu ..................................160 Paper Weight menu ..................................161 Paper Loading menu ...................................161 Custom Types menu..................................163 Custom Names menu..................................163...
Page 9 Settings menu..................................184 General Settings menu ................................184 Copy Settings menu ..................................190 Fax Settings menu..................................196 E-mail Settings menu ..................................205 FTP Settings menu..................................210 Flash Drive menu ..................................213 Print Settings ....................................218 Help menu...................................229 Maintaining the printer..............230 Cleaning the exterior of the printer..........................230 Cleaning the scanner glass............................230 Cleaning the ADF separator rollers..........................231 Adjusting scanner registration.............................232 Storing supplies.................................233...
Page 10 233 paper jam ....................................246 234 paper jam ....................................246 235 paper jam ....................................247 240–249 paper jams ..................................247 250 paper jam ....................................248 251 paper jam ....................................249 290–294 paper jams ..................................250 Troubleshooting................254 Solving basic printer problems............................254 Printer control panel display is blank or displays only diamonds..............254 Indicator light blinks red..............................254 Check the display for error messages............................254 Make sure the fax function is set up properly ........................254...
Page 11 Replace <x> if restarting job..............................259 Restore Held Jobs? ..................................259 Scan Document Too Long .................................259 Scanner ADF Cover Open ................................259 Securely clearing disk space ..............................259 Serial <x> ......................................259 Set clock ......................................259 SMTP server not set up. Contact system administrator....................259 Some held jobs were not restored ............................260 System busy, preparing resources for job.
Page 12 80 Routine maintenance needed ............................265 84 Replace PC Kit...................................265 84 PC Kit life warning...................................265 88 Cartridge low....................................265 88.yy Cartridge nearly low.................................266 88.yy Replace cartridge ................................266 200–282.yy paper jam.................................266 290-295.yy scanner jam................................266 293 Replace all originals if restarting job..........................266 293.02 Flatbed Cover Open ..............................266 294 ADF Jam....................................267 840.01 Scanner Disabled................................267 841-846 Scanner Service Error ..............................267...
Page 13 Solving option problems..............................279 Option does not operate correctly or quits after it is installed ..................279 Drawers......................................280 Flash memory card..................................280 Hard disk with adapter................................280 Internal Solutions Port ................................280 Memory card ....................................280 Solving paper feed problems............................281 Paper frequently jams .................................281 Paper trays.......................................281 Paper jam message remains after jam is cleared ......................282 Page that jammed does not reprint after you clear the jam..................282 Solving print quality problems............................282...
Page 15: Safety Information
Safety information CAUTION—POTENTIAL INJURY: See the enclosed Safety Sheet before making any cable or electrical connection. Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.
Page 16 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS. Safety information...
Page 17: Learning About The Printer
Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available on the • Connecting the printer Lexmark Web site at • Installing the printer software www.lexmark.com/publications/. Additional setup and instructions for using the printer: User's Guide—The User's Guide is available on the Software and Documentation CD.
Page 18: Printer Configurations
What are you looking for? Find it here The latest supplemental information, updates, and technical Lexmark Support Web site—support.lexmark.com support: Note: Select your region, and then select your product • Documentation to view the appropriate support site. • Driver downloads...
Page 19: Basic Model
Basic model Front door release button Printer control panel Automatic Document Feeder (ADF) Standard exit bin with overhead light Paper stop Standard 250-sheet tray Multipurpose feeder door Front door Learning about the printer...
Page 20: Selecting A Location For The Printer
System board locks Locking device Ethernet port USB port Note: Use this USB port to connect the printer to the computer. Fax wall connection port Note: The Fax ports are present only when a fax card is installed. Fax telephone connection port Note: The Fax ports are present only when a fax card is installed.
Page 21: Basic Functions Of The Scanner
• Keep the printer: – Away from the direct airflow of air conditioners, heaters, or ventilators – Free from direct sunlight, humidity extremes, or temperature fluctuations – Clean, dry, and free of dust • Allow the following recommended amount of space around the printer for proper ventilation: 254 mm (10 in.) Right Side 203 mm (8 in.) Rear...
Page 22: Understanding The Adf And Scanner Glass
Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 23: Understanding The Printer Control Panel
Understanding the printer control panel PQRS WXYZ Item Description Display View scanning, copying, faxing, and printing options as well as status and error messages. Keypad Enter numbers or symbols on the display. PQRS WXYZ Dial Pause • Press to cause a two- or three-second dial pause in a fax number. In the Fax To field, a Dial Pause is represented by a comma (,).
Page 24: Understanding The Home Screen
Item Description Start • Press to initiate the current job indicated on the display. • From the home screen, press to start a copy job with the default settings. • If pressed while a job is scanning, the button has no effect. Indicator light Indicates the printer status: •...
Page 25: Using The Touch-Screen Buttons
Display item Description Status message bar • Shows the current printer status such as Ready or Busy. • Shows printer conditions such as Toner Low. • Shows intervention messages to give instructions on what you should do so the printer can continue processing, such as Close door.
Page 26: Sample Touch Screen
Sample touch screen Button Function Home Returns to the home screen Down arrow Opens an options screen Left scroll decrease Scrolls to another value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls right Back...
Page 27: Other Touch-Screen Buttons
Other touch-screen buttons Button Function Submit Saves a value as the new default setting Down arrow Moves down to the next screen Up arrow Moves up to the next screen Unselected radio button This is an unselected radio button. The radio button is gray to show it is unselected. Selected radio button This is a selected radio button.
Page 28 Button Function Cancel • Cancels an action or a selection • Cancels out of a screen and returns to the previous screen Select Opens the next related menu or menu item Features Feature Description Menu trail line: A Menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at the current menu.
Page 29: Additional Printer Setup
Firmware cards – Bar Code and Forms – IPDS and SCS/TNe – PrintCryption • Printer hard disk • Lexmark Internal Solutions Ports (ISP) – RS-232-C Serial ISP – Parallel 1284-B ISP – MarkNet N8150 802.11 b/g/n Wireless ISP – MarkNet N8130 10/100 Fiber ISP –...
Page 30: Accessing The System Board To Install Internal Options
Accessing the system board to install internal options Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 31 Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Flash memory or firmware card connectors Fax card connector Lexmark Internal Solutions Port or printer hard disk connector Memory card connector Additional printer setup...
Page 32: Installing A Memory Card
Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 33 Align the notches on the memory card with the ridges in the connector. Notches Ridges Push the memory card straight into the connector until it clicks into place. Note: After the memory card is installed, make sure the memory card connector latches return to the latched vertical position and are secure against the card.
Page 34: Installing A Flash Memory Or Firmware Card
Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 35 Holding the card by its sides, align the plastic pins on the card with the holes on the system board. Plastic pins Metal pins Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. •...
Page 36: Installing An Internal Solutions Port
Warning—Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved. Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional connectivity options. Note: This task requires a #2 Phillips screwdriver and a flathead screwdriver.
Page 37 Locate the appropriate connector on the system board. Note: If an optional printer hard disk is currently installed, then the printer hard disk must first be removed. To remove the hard disk: Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard disk.
Page 38 Remove the screws holding the printer hard disk in place. Remove the printer hard disk by pulling it upward to unseat the standoffs. Additional printer setup...
Page 39 Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. Remove the metal cover from the ISP opening. Additional printer setup...
Page 40 Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system board.
Page 41 Insert the long thumbscrew, into the hole closest to the white connector, and turn it clockwise enough to hold the ISP in place. Do not tighten the thumbscrew at this time. Attach the two provided screws to secure the ISP mounting bracket to the system board cage. Tighten the long thumbscrew.
Page 42 If a printer hard disk was previously installed, then attach the printer hard disk to the ISP. For more information, see “Installing a printer hard disk” on page 43. Release the latch, and then close the system board door by lowering the scanner. Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place.
Page 43: Installing A Printer Hard Disk
Installing a printer hard disk The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP). Note: This task requires a #2 Phillips screwdriver and a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 44 To install a printer hard disk onto the ISP: Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Align the standoffs of the printer hard disk with the holes in the ISP, and then press downward on the printer hard disk until the standoffs have seated into place.
Page 45 To install a printer hard disk directly onto the system board: Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place. Additional printer setup...
Page 46 Attach the two provided screws to secure the printer hard disk mounting bracket. Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. Release the latch, and then close the system board door by lowering the scanner. Additional printer setup...
Page 47: Installing A Fax Card
Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place. Warning—Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved. Installing a fax card Note: This task requires a #2 Phillips screwdriver and a flathead screwdriver.
Page 48 Remove the metal cover from the fax card opening. Insert the fax card, and then tighten the two screws to secure the fax card mounting bracket. Additional printer setup...
Page 49 Insert the plug of the fax card interface cable into the receptacle of the system board. Release the latch, and then close the system board door by lowering the scanner. Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place. Warning—Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved.
Page 50: Installing Hardware Options
Installing hardware options Installing a 250- or 550-sheet drawer The printer supports one optional drawer; you can install a 250- or 550-sheet drawer. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 51: Attaching Cables
Align the printer with the drawer, and then lower the printer into place. Attaching cables Connect the printer to the computer using a USB cable, or to the network using an Ethernet cable. Be sure to match the following: • The USB symbol on the cable with the USB symbol on the printer •...
Page 52: Verifying Printer Setup
USB port Ethernet port Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page.
Page 53: Printing A Network Setup Page
Double-click the Install icon. Follow the instructions on the screen. Using the World Wide Web Go to the Lexmark Web site at www.lexmark.com. From the Drivers & Downloads menu, click Driver Finder. Select your printer, and then select your operating system.
Page 54: Updating Available Options In The Printer Driver
Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users Click , or click Start and then click Run.
Page 55: Setting Up Wireless Printing
Setting up wireless printing Note: Wireless printing is not standard on all printer models. Follow these steps to set up your printer CAUTION—POTENTIAL INJURY: See the enclosed Safety Sheet before making any cable or electrical connection. Note: Do not connect cables until instructed to do so. Set up the printer hardware.
Page 56: Installing The Printer On A Wireless Network (Windows)
• Security Method—There are three basic options for Security Method: – WEP key If your network uses more than one WEP key, enter up to four in the provided spaces. Select the key currently in use on the network by selecting the Default WEP Transmit Key. –...
Page 57 Make sure the printer and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the screen. From the printer control panel, select your language and country or region, and then touch Continue. Select your time zone, and then touch Continue.
Page 58 Insert the Software and Documentation CD. Click Install Printer and Software. Click Agree to agree to the License Agreement. Select Suggested, and then click Next. Click Wireless Network Attach. Remove the label covering the USB port on the back of the printer. Connect the cables in the following order: Temporarily connect a USB cable between the computer on the wireless network and the printer.
Page 59: Installing The Printer On A Wireless Network (Macintosh)
If you plan to set up fax now, then connect the fax cables. See the User's Guide on the Software and Documentation CD for help deciding how to connect the cables. Follow the on-screen instructions to complete the software installation. Note: Basic is the recommended path to choose.
Page 60 Deselect any function you plan to set up later, such as Fax or E-mail, and then touch Continue. Select any additional buttons you want to display on the home screen, and then touch Continue. If Fax is enabled, type in your Fax Station name, and then touch Enter. For more information on fax station name and number, see your system support person;...
Page 61: Configure The Printer For Wireless Access
From the Network pop-up menu, select print server xxxxxx, where the x’s are the last six digits of the MAC address located on the MAC address sheet. Open the Safari browser. From the Bookmarks drop-down menu, select Show. Under Collections, select Bonjour or Rendezvous, and then double-click the printer name. Note: The application is referred to as Rendezvous in Mac OS X version 10.3, but is now called Bonjour by Apple Computer.
Page 62 Select a Destination, and then click Continue. From the Easy Install screen, click Install. Type the user password, and then click OK. All necessary software is installed on the computer. Click Restart when installation is complete. Add the printer: For IP printing: In Mac OS X version 10.5 or later From the Apple menu, choose System Preferences.
Page 63: Installing The Printer On A Wired Network
Installing the printer on a wired network Use the following instructions to install the printer on a wired network. These instructions apply to Ethernet and fiber optic network connections. Before you install the printer on a wired network, make sure that: •...
Page 64 Click Continue after viewing the license agreement, and then click Agree to accept the terms of the agreement. Select a Destination, and then click Continue. From the Easy Install screen, click Install. Type the user password, and then click OK. All the necessary software is installed on the computer.
Page 65: Changing Port Settings After Installing A New Network Internal Solutions Port
Internal Solutions Port When a new network Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated because the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address in order to print to it over the network.
Page 66: For Macintosh Users
Type the new IP address in the “Printer Name or IP Address” field. You can find the new IP address on the network setup page you printed in step 1. Click OK, and then click Close. For Macintosh users Print a network setup page and make a note of the new IP address. Locate the printer IP address in the TCP/IP section of the network setup page.
Page 67: Setting Up Serial Printing
Click More Printers. From the first pop-up menu, choose AppleTalk. From the second pop-up menu, select Local AppleTalk zone. Select the printer from the list. Click Add. Setting up serial printing In serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing, it is the preferred option when there is a great deal of distance between the printer and computer or when an interface with a better transfer rate is not available.
Page 68 After the printer driver is installed, you must set the serial parameters in the communications (COM) port assigned to the printer driver. The serial parameters in the COM port must match the serial parameters you set in the printer. Open the Device Manager. Click , or click Start and then click Run.
Page 69: Minimizing Your Printer's Environmental Impact
Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs. For more information, see: •...
Page 70: Saving Energy
Before printing or making multiple copies of a document: • Use the Lexmark preview feature, which you can select from the Print dialog, the Lexmark Toolbar, or the printer display, to see what the document will look like before you print it.
Page 71: Adjusting Power Saver
Touch Eco-Mode. Touch the arrows to select a setting. Touch Submit. Submitting changes appears. Adjusting Power Saver To save energy, you can decrease the number of minutes before the printer enters Power Saver mode. Available settings range from 1–240 minutes. The factory default setting is 30 minutes. Using the Embedded Web Server Type the printer IP address into the address field of your Web browser.
Page 72: Adjusting The Brightness Of The Display
Adjusting the brightness of the display To save energy, or if you are having trouble reading your display, you can adjust the brightness of the display. Available settings range from 20–100 . The factory default setting is 100. Using the Embedded Web Server Type the printer IP address into the address field of your Web browser.
Page 73: Recycling
These efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings. Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area. Minimizing your printer's environmental impact...
Page 74: Returning Lexmark Cartridges For Reuse Or Recycling
Select your country or region from the list, and then click the links or use the contact information provided. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Page 75 Touch the arrows to select a setting. Touch Submit. Submitting changes appears. Minimizing your printer's environmental impact...
Page 76: Loading Paper And Specialty Media
Loading paper and specialty media This section explains how to load the trays and feeders. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper Size setting for the standard 250 tray and the multipurpose feeder must be set manually from the Paper size menu.
Page 77: Avoiding Jams
Touch Submit to save your selection. Submitting Selection appears, followed by the Paper menu. Touch to return to the home screen. Avoiding jams The following hints can help you avoid jams: Paper tray recommendations • Make sure the paper lies flat in the paper tray. •...
Page 78 Squeeze and slide the guides to the correct position for the paper size you are loading. For long paper like A4 or legal, squeeze and slide the length guide backwards to accommodate the length of paper you are loading. Loading paper and specialty media...
Page 79 If you are loading A6-size paper: Squeeze and slide the length guide toward the center of the tray to the A5 size position. Raise the A6 backstop. Notes: • The standard tray accommodates only 150 sheets of A6-size paper. Notice the maximum fill line on the A6 backstop which indicates the maximum height for loading A6-size paper.
Page 80 Maximum fill line Load letterhead with the top edge of the sheet toward the front of the tray and the design facedown. LETTERHEAD Squeeze and slide the guides to lightly touch the side of the stack. Loading paper and specialty media...
Page 81: Using The Multipurpose Feeder
Insert the tray. If the paper type you loaded differs from the type that was previously loaded in the tray, then change the Paper Size/Type setting on the Paper menu. Using the multipurpose feeder You may want to use the multipurpose feeder when you print on different sizes and types of papers or specialty media, such as card stock, transparencies, paper labels, and envelopes.
Page 82 Grasp the raised handle, and pull the extension forward. Grasp the handle, and pull the extension so it flips forward. Guide the extension down gently so the multipurpose feeder is extended fully and open. Loading paper and specialty media...
Page 83: Loading The Multipurpose Feeder
Loading the multipurpose feeder Squeeze the tab located on the right width guide, and move the guides out fully. Prepare the paper or specialty media for loading. • Flex sheets of paper or paper labels back and forth to loosen them, and then fan them. Do not fold or crease the paper or labels.
Page 84 • Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level surface. Note: Fanning prevents the edges of envelopes from sticking together. It also helps them feed properly to avoid jams.
Page 85 • Load letterhead with the logo faceup and the top edge entering the printer first. • Load envelopes with the flap side down and the stamp location in the position shown. The stamp and address are shown to illustrate the proper orientation for loading envelopes. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives.
Page 86: Linking And Unlinking Trays
Slide the paper gently into the multipurpose feeder until it comes to a stop. Paper should lie flat in the multipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled. From the printer control panel, set the Paper Size and Paper Type. Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies.
Page 87: Assigning A Custom Paper Type Name
To unlink a tray, change the following tray settings so that they do not match the settings of any other tray: • Paper Type (for example: Plain Paper, Letterhead, Custom Type <x>) Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked trays, assign a different Paper Type name to the tray, such as Custom Type <x>, or define your own custom name.
Page 88 Select a Paper Type setting from the list next to your custom name. Click Submit. Loading paper and specialty media...
Page 89: Paper And Specialty Media Guidelines
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Note: For detailed information on card stock and labels, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications.
Page 90: Unacceptable Paper
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found...
Page 91: Selecting Preprinted Forms And Letterhead
no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper. • Low moisture content (4–5%) • Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European) Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very well in laser printers, despite surface texture.
Page 92: Supported Paper Sizes, Types, And Weights
The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, configure a Universal Paper Size. For information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site at www.lexmark.com/publications.
Page 93: Paper Types And Weights Supported By The Printer
Paper size Dimensions Standard Optional 250- Multipurpose Duplex path 250-sheet tray or 550-sheet feeder tray 10 Envelope 105 x 241 mm (4.1 x 9.5 in.) DL Envelope 110 x 220 mm (4.3 x 8.7 in.) 162 x 229 mm C5 Envelope (6.4 x 9 in.) 176 x 250 mm B5 Envelope...
Page 94: Paper Capacities
Paper type Standard Optional 250- or Multipurpose Manual feeder Duplex path 250-sheet tray 550-sheet tray feeder Paper labels Transparencies Envelopes (smooth) Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print no more than 20 pages of paper labels a month. Vinyl, pharmacy, and dual-sided labels are not supported. Use envelopes that lie flat when individually placed on a table facedown.
Page 95: Printing
Printing Printing a document Load paper into a tray or feeder. From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. Do one of the following: For Windows users With a document open, click File  Print. Click Properties, Preferences, Options, or Setup, and then adjust the settings as needed.
Page 96: Printing On Specialty Media
• Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark part number 12A5010 for A4-size transparencies and Lexmark part number 70X7240 for letter-size transparencies. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities.
Page 97: Tips On Using Labels
• To optimize performance and minimize jams, do not use envelopes that: – Have excessive curl or twist – Are stuck together or damaged in any way – Have windows, holes, perforations, cutouts, or embossing – Have metal clasps, string ties, or folding bars –...
Page 98: Printing Confidential And Other Held Jobs
You can print additional copies as long as the job remains stored in memory. Other types of held jobs include: • Profiles from various sources including Lexmark Document Solutions Suite (LDSS) • Forms from a kiosk •...
Page 99: Printing Confidential And Other Held Jobs From Windows
Printing confidential and other held jobs from Windows Note: Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobs continue to be held in the printer until you choose to delete them. With a document open, click File  Print. Click Properties, Preferences, Options, or Setup.
Page 100: Printing From A Flash Drive
Touch the job you want to print. Touch Print, or touch the arrows to increase or decrease the number of copies, and then touch Print. Printing from a flash drive A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx.
Page 101: Printing Information Pages
Notes: • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive. • If you insert the flash drive while the printer is printing other jobs, then Printer Busy appears. When the current job is completed, touch the USB icon to print documents from the flash drive.
Page 102: Printing The Print Quality Test Pages
Printing the print quality test pages Print the print quality test pages to isolate print quality problems. Turn the printer off. Hold down while turning the printer on. Release the buttons when the screen with the progress bar appears. The printer performs a power-on sequence, and then the Configuration menu appears. Touch the down arrow until Print Quality Pages appears.
Page 103 From the keyboard, press Delete. For Macintosh users In Mac OS X version 10.5 or later: From the Apple menu, choose System Preferences. Click Print & Fax, and then double-click the printer icon. From the printer window, select the job to cancel. From the icon bar at the top of the window, click the Delete icon.
Page 104: Copying
Copying Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 105: Copying Using The Scanner Glass
Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. On the home screen, touch Copy, or use the keypad to enter the number of copies. The copy screen appears. Change the copy settings as needed. Touch Copy It.
Page 106: Copying To Letterhead
Copying to letterhead Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. If you are loading a document into the ADF, then adjust the paper guides.
Page 107: Copying On Both Sides Of The Paper (Duplexing)
Touch Copy from, and then identify the size of the original document. Touch Copy to, and then touch the tray or feeder that contains the paper type you want. Note: If you choose Manual Feeder, then you will also need to select the paper size and type. Touch Copy It.
Page 108: Collating Copies
From the Content area, touch the arrows to best represent what you are copying: • Text—Used for original documents that are mostly text or line art • Text/Photo—Used when the original documents are a mixture of text and graphics or pictures •...
Page 109: Copying Multiple Pages Onto A Single Sheet
Select one of the following: • Between Copies • Between Jobs • Between Pages Touch Done. Touch Copy It. Copying multiple pages onto a single sheet In order to save paper, you can copy either two or four consecutive pages of a multiple-page document onto a single sheet of paper.
Page 110: Pausing The Current Print Job To Make Copies
Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. If you are loading a document into the ADF, then adjust the paper guides.
Page 111: Placing An Overlay Message On Each Page
On the home screen, touch Copy. Touch Options. Touch Header/Footer. Pick an area of the page to place the date and time. Touch Date/Time, and then touch Continue. Touch Done. Touch Copy It. Placing an overlay message on each page An overlay message can be placed on each page.
Page 112: Understanding The Copy Screens And Options
Touch Delete Selected Jobs. The remainder of the copy job is canceled. The home screen appears. Understanding the copy screens and options Copy from This option opens a screen where you can enter the size of the documents you are going to copy. Touch a paper size button to select it as the “Copy from”...
Page 113: Sides (Duplex)
Sides (Duplex) Use this option to select duplex settings. You can print copies on one or two sides, make two-sided copies (duplex) of two-sided original documents, make two-sided copies from one-sided original documents, or make one-sided copies (simplex) from two-sided original documents. Collate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document.
Page 114: Improving Copy Quality
Edge Erase This option eliminates smudges or information around the edges of your document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge. Edge Erase erases whatever is within the selected area, leaving nothing printed on that portion of the paper.
Page 115: E-Mailing
E-mailing Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Getting ready to e-mail Enabling the e-mail function The e-mail function must be enabled prior to use.
Page 116: Setting Up The E-Mail Function
Type in the Primary SMTP Gateway address, and then touch Enter. If prompted, set the date and time, and then touch Continue. When the home screen appears, the e-mail function is enabled. Setting up the e-mail function For e-mail to operate, it must be turned on in the printer configuration and have a valid IP address or gateway address. To set up the e-mail function: Type the printer IP address into the address field of your Web browser.
Page 117: Creating An E-Mail Shortcut Using The Touch Screen
Type a unique name for the recipient, and then enter the e-mail address. Note: If you are entering multiple addresses, then separate each address with a comma (,). Select the scan settings (Format, Content, Color, and Resolution). Enter a shortcut number, and then click Add. If you enter a number that is already in use, then you are prompted to select another number.
Page 118: Sending An E-Mail Using The Address Book
Press , and then enter the shortcut number using the keypad. To enter additional recipients, press Next address, and then enter the address or shortcut number you want to add. Touch E-mail It. Sending an e-mail using the address book Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 119: Changing The Output File Type
Changing the output file type Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. If you are loading a document into the ADF, then adjust the paper guides.
Page 120: Orientation
Orientation This option tells the printer whether the original document is in portrait or landscape orientation and then changes the Sides and Binding settings to match the original document orientation. Binding Tells the printer whether the original document is bound on the long-edge or short-edge side. E-mail Subject This option lets you enter a subject line for your e-mail.
Page 121: Advanced Options
• Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved. •...
Page 122: Faxing
Faxing Note: Fax capabilities may not be available on all printer models. Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 123: Connecting To An Analog Telephone Line
Notes: • The printer is an analog device that works best when directly connected to the wall outlet. Other devices (such as a telephone or answering machine) can be successfully attached to pass through the printer, as described in the setup steps. •...
Page 124: Connecting To A Dsl Service
Connecting to a DSL service If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and telephone cord, and then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the printer LINE port . Connect the other end of the telephone cable to the DSL filter.
Page 125: Connecting To A Distinctive Ring Service
Connecting to a distinctive ring service A distinctive ring service may be available from your telephone service provider. This service allows you to have multiple telephone numbers on one telephone line with each telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls.
Page 126 Remove the plug from the printer EXT port Connect your telecommunications equipment directly to the printer EXT port Use one of the following methods: Answering machine Answering machine and telephone Faxing...
Page 127: Connecting To An Adapter For Your Country Or Region
Telephone or a telephone with an integrated answering machine Connecting to an adapter for your country or region The following countries or regions may require a special adapter to connect the telephone cable to the active telephone wall jack: Country/region •...
Page 128 There is a plug installed in the printer EXT port . This plug is necessary for the proper functioning of the adapter. Note: Do not remove the plug if you have a serial phone system or wish to connect a phone or answering machine to the adapter.
Page 129 Connect the answering machine or telephone to the adapter. Answering machine Telephone Faxing...
Page 130 Germany There is a special RJ-11 plug installed in the printer EXT port . Do not remove this plug. It is necessary for the proper operation of the fax function and of downstream telephones. Connecting to a telephone wall jack in Germany Note: Do not remove the plug.
Page 131 Connect the adapter into the N slot of an active analog telephone wall jack. If you would like to use the same line for both fax and telephone communication, then connect a second telephone line (not provided) between the telephone and the F slot of an active analog telephone wall jack. If you would like to use the same line for recording messages on your answering machine, then connect a second telephone cable between the answering machine and the other N slot of the active analog telephone wall jack.
Page 132: Connecting To A Computer With A Modem
Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending on your country or region. Make sure you have the following: •...
Page 133: Enabling The Fax Function
Connect an additional telephone cord from the computer modem LINE port to the printer EXT port Enabling the fax function The fax function must be enabled prior to use. If you disabled the fax function when setting up the printer for the first time or if the printer has been off for an extended time, then follow these steps: Note: Before completing these instructions, make sure the fax cables are connected.
Page 134: Using The Embedded Web Server For Fax Setup
Select your time zone, and then touch Continue. Touch Fax, and then touch Continue. Select any additional buttons you want to display on the home screen, and then touch Continue. Enter the Fax Station Name, and then touch Enter. Enter the Fax Station Number, and then touch Continue. Touch Enter.
Page 135: Turning Daylight Saving Time On Or Off
Turning daylight saving time on or off The printer can be set to automatically adjust for daylight saving time for certain time zones: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
Page 136: Installing A Postscript Driver
Close all open software programs. Insert the Software and Documentation CD. Note: If you cannot locate the Software and Documentation CD, you can download the driver from the Lexmark Web site at www.lexmark.com. See “Using the World Wide Web” on page 136.
Page 137: Sending A Fax Using The Computer
Click Agree to accept the licensing agreement. From the Drivers and Utilities dialog, select Custom, and then click Next. Choose Select Components, and then click Next. From the “Select your printer from the list” area, choose your printer model with the letters “PS” in the Print Emulation column.
Page 138: Creating Shortcuts
From the Print Using pop-up menu, choose Select a driver to use. From the list, choose your printer fax model, and then click Add. Creating shortcuts Creating a fax destination shortcut using the Embedded Web Server Instead of entering the entire phone number of a fax recipient on the printer control panel each time you want to send a fax, you can create a permanent fax destination and assign a shortcut number.
Page 139: Using Shortcuts And The Address Book
Verify that the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, then touch Cancel, and then reenter the information. If you enter a number that is already in use, then you are prompted to select another number. Touch Fax It to send the fax, or touch to return to the home screen.
Page 140: Customizing Fax Settings
Customizing fax settings Changing the fax resolution Adjusting the resolution setting changes the quality of the fax. Settings range from Standard (fastest speed) to Ultra Fine (slowest speed, best quality). Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 141: Printing An Incoming Fax On Both Sides Of The Paper (Duplexing)
Touch Delayed Send. Note: If Fax Mode is set to Fax Server, the Delayed Send button will not appear. Faxes waiting for transmission are listed in the Fax Queue. Touch the arrows to adjust the time the fax will be transmitted. The time is increased or decreased in increments of 30 minutes.
Page 142: Canceling An Outgoing Fax
Click the Block No Name Fax option. This option blocks all incoming faxes that have a private caller ID or no fax station name. In the Banned Fax List field, enter the phone numbers or fax station names of specific fax callers you want to block.
Page 143: Sides (Duplex)
Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the fax. Resolution This options increases how closely the scanner examines the document you want to fax. If you are faxing a photo, a drawing with fine lines, or a document with very small text, increase the Resolution setting.
Page 144: Improving Fax Quality
Improving fax quality Question When should I use Text mode? • Use Text mode when text preservation is the main goal of the fax, and preserving images copied from the original document is not a concern. • Text mode is recommended for faxing receipts, carbon copy forms, and documents that contain only text or fine line art.
Page 145: Forwarding A Fax
Forwarding a fax This option lets you print and forward received faxes to a fax number, e-mail address, FTP site, or LDSS. Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 146: Scanning To An Ftp Address
Scanning to an FTP address Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time.
Page 147: Scanning To An Ftp Address Using The Address Book
Press #, and then enter the FTP shortcut number. Touch Send It. Scanning to an FTP address using the address book Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 148: Understanding Ftp Options
Touch Save as Shortcut. Enter a name for the shortcut. Verify that the shortcut name and number are correct, and then touch OK. If the name or number is incorrect, then touch Cancel, and then reenter the information. If you enter a number that is already in use, then you are prompted to select another number. Touch Send It to start the scan, or touch to return to the home screen.
Page 149: Content
• JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers and graphics programs • XPS—Creates a single XPS file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer Content This option tells the printer the original document type.
Page 150: Improving Ftp Quality
Improving FTP quality Question When should I use Text mode? • Use Text mode when text preservation is the main goal of sending a document to an FTP site, and preserving images copied from the original document is not a concern. •...
Page 151: Scanning To A Computer Or Flash Drive
Scanning to a computer or flash drive Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Scanning to a computer Type the printer IP address into the address field of your Web browser.
Page 152: Understanding Scan Profile Options
Press , and then enter the shortcut number using the keypad, or touch Held Jobs on the home screen, and then touch Profiles. After you enter the shortcut number, the scanner scans and sends the document to the directory or program you specified.
Page 153: Color
Photo—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved. Color This option tells the printer the color of the original documents.
Page 154: Scanning To A Flash Drive
• Scan edge to edge—Select this check box to scan edge to edge. • Mirror Image—Select this check box to create a mirror image scan. • Negative Image—Select this check box to create a negative image scan. Scanning to a flash drive Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 155: Understanding Printer Menus
Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings. To access the menus, touch on the home screen. Paper Menu Reports Network/Ports Default Source Menu Settings Page Active NIC Paper Size/Type Device Statistics Standard Network...
Page 156: Paper Menu
Paper menu Default Source menu Menu item Description Default Source Sets a default paper source for all print jobs Tray <x> Notes: MP Feeder • Tray 1 (standard tray) is the factory default setting. Envelope Feeder • Only an installed paper source will appear as a menu setting. Manual Paper •...
Page 157 Menu item Description Tray <x> Type Specifies the type of paper loaded in each tray Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1. Custom Type <x> is Transparency the factory default setting for all other trays. Glossy •...
Page 158 Menu item Description Multipurpose Tray Type Specifies the type of paper loaded in the multipurpose tray Plain Paper Notes: Card Stock • From the Paper menu, Configure Multipurpose Tray must be set to Transparency Cassette for Multipurpose Tray to appear as a menu setting. Glossy •...
Page 159: Configure Mp Menu
Menu item Description Manual Envelope Size Specifies the size of the envelope being manually loaded 7 3/4 Envelope Note: 10 Envelope is the US factory default setting. DL Envelope is the 9 Envelope international factory default setting. 10 Envelope C5 Envelope B5 Envelope DL Envelope Other Envelope...
Page 160: Paper Texture Menu
Paper Texture menu In the Paper Texture menu, the Select Type and Select Texture features work together to enable you to select the texture for a specific type of paper. Menu item Description Select Type Specifies the paper type Plain Texture Card Stock Texture Transparency Texture Recycled Texture...
Page 161: Paper Weight Menu
Paper Weight menu In the Paper Weight menu, the Select Type and Select Weight features work together to enable you to select the weight for a specific type of paper. Menu item Description Select Type Specifies the paper type Plain Weight Card Stock Weight Transparency Weight Recycled Weight...
Page 162 Menu item Description Recycled Loading Determines whether 2-sided printing occurs for all jobs that specify Recycled as the paper type Duplex Note: Off is the factory default setting. Labels Loading Determines whether 2-sided printing occurs for all jobs that specify Labels as the paper type Duplex Notes:...
Page 163: Custom Types Menu
Custom Types menu Menu item Description Custom Type <x> Associates a paper or specialty media type with a factory default Custom Type <x> name or a user-defined Custom Name created from the Paper Embedded Web Server or MarkVision Professional. This user-defined name Card Stock displays instead of Custom Type <x>.
Page 164: Universal Setup Menu
Menu item Description Custom Scan Size <x> Specifies a custom scan size name and options. This name replaces a Custom Scan Size <x> name in the printer menus. Scan Size Name Width Notes: 1–14 inches (25–355.6 mm) • 8.5 inches is the US factory default setting for Width. 216 millimeters is Height the international factory default setting for Width.
Page 165: Reports Menu
Menu item Description Feed Direction Specifies the feed direction if the paper can be loaded in either direction Short Edge Notes: Long Edge • Short Edge is the factory default setting. • Long Edge appears only if the longest edge is shorter than the maximum width supported in the tray.
Page 166: Network/Ports Menu
Menu item Description Print Fonts Prints a report of all the fonts available for the printer language currently set in the printer Print Directory Prints a list of all the resources stored on an optional flash memory card or printer hard disk Notes: •...
Page 167 Menu item Description PS SmartSwitch Sets the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. •...
Page 168: Smtp Setup Menu
Menu item Description Std Network Setup For descriptions and settings of the network setup menus, see the following: Reports or Network Reports • “Network Reports menu” on page 169 Network Card • “Network Card menu” on page 169 TCP/IP • “TCP/IP menu”...
Page 169: Network Reports Menu
Menu item Description Device-Initiated E-mail Specifies server information None Notes: Use Device SMTP Credentials • The message boxes have a limitation of 512 characters. User-Initiated E-mail • None is the factory default setting for Device-Initiated E-mail and None User-Initiated E-mail. Use Device SMTP Credentials Use Session User ID and Password Use Session E-mail address and Password...
Page 170: Tcp/Ip Menu
Menu item Description Job Timeout Sets the amount of time in seconds that a network print job can take before it is canceled 0-225 seconds Notes: • 90 seconds is the factory default setting. • A setting value of 0 disables the timeout. •...
Page 171: Ipv6 Menu
Menu item Description AutoIP Specifies the Zero Configuration Networking setting Note: Yes is the factory default setting. Enable FTP/TFTP Enables the built-in FTP server, which allows you to send files to the printer using the File Transfer Protocol. Note: Yes is the factory default setting. Enable HTTP Server Enables the built-in Web server (Embedded Web Server).
Page 172: Appletalk Menu
This menu is available from the Network/Ports menu: Network/Ports  Network <x>  Net <x> Setup  Wireless Menu item Description Network Mode Specifies the network mode Infrastructure Notes: Ad hoc • Infrastructure mode lets the printer access a network using an access point.
Page 173: Lexlink Menu
Menu item Description View Login Name Lets you view the assigned NetWare login name Note: This can be changed only from the Embedded Web Server. Print Mode Lets you view the assigned NetWare print mode Note: This can be changed only from the Embedded Web Server. Network Number Lets you view the assigned NetWare network number Note: This can be changed only from the Embedded Web Server.
Page 174: Standard Usb Menu
Standard USB menu Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. •...
Page 175: Parallel Menu
Menu item Description Job Buffering Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. Auto • The On setting buffers jobs on the printer hard disk. • The Auto setting buffers print jobs only if the printer is busy processing data from another input port.
Page 176 Menu item Description NPA Mode Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: Auto • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart.
Page 177: Serial Menu
Menu item Description Honor Init Determines whether or not the printer honors printer hardware initialization requests from the computer Notes: • Off is the factory default setting. • The computer requests initialization by activating the Init signal from the parallel port. Many personal computers activate the Init signal each time the computer is turned on.
Page 178 Menu item Description PS SmartSwitch Sets the printer to automatically switch to PS emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data.
Page 179 Menu item Description Serial Protocol Selects the hardware and software handshaking settings for the serial port Notes: DTR/DSR • DTR is the factory default setting. XON/XOFF • DTR/DSR is a hardware handshaking setting. XON/XOFF/DTR • XON/XOFF is a software handshaking setting. XON/XOFF/DTRDSR •...
Page 180: Security Menu
Security menu Miscellaneous menu Menu item Description Panel Logins Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Login failures Failure time frame Notes: Lockout time • “Login failures” specifies the number of failed login attempts before users are Login timeout locked out.
Page 181: Disk Wiping Menu
Menu item Description Job Expiration Limits the amount of time a confidential job stays in the printer before it is deleted Notes: 1 hour • Off is the default setting. 4 hours • If the Job Expiration setting is changed while confidential jobs reside on the 24 hours printer RAM or printer hard disk, the expiration time for those print jobs does 1 week...
Page 182: Security Audit Log Menu
Menu item Description Automatic Method Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, Single pass such as downloaded fonts, macros, and held jobs. Multiple pass Notes: •...
Page 183: Set Date/Time Menu
Menu item Description Delete Log Specifies whether audit logs are deleted Delete now Note: Delete Now is the factory default setting. Do not delete Configure Log Specifies whether and how the audit logs are created Enable Audit Note: Factory default settings enable the security audit log. Enable Remote Syslog Remote Syslog Facility Severity of events to log...
Page 184: Settings Menu
Settings menu General Settings menu Menu item Description Display Language Sets the language of the text appearing on the display English Note: All languages may not be available for all printers. Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski...
Page 185 Menu item Description Run Initial setup Instructs the printer to run the setup wizard Notes: • Yes is the factory default setting. • After completing the setup wizard by selecting Done at the Country select screen, the default becomes No. Keyboard Specifies a language and custom key information for the printer control panel keyboard.
Page 186: Displayed Information
Menu item Description Displayed Information Specifies what is displayed on the upper left and right corners of the home screen Left side For the Left side and Right side options, choose from the following Right side options: Custom Text <x> Model Name <text entry>...
Page 187 Menu item Description Home screen customization Additional buttons can be added to the Home screen, and default buttons can be removed. Change Language Available selections for each button are: Copy Display Copy Shortcuts Do Not Display Fax Shortcuts E-mail E-mail Shortcuts FTP Shortcuts Search Held Jobs Held Jobs...
Page 188 Menu item Description Allow Background Removal Specifies whether image background removal is allowed during copy, fax, e-mail, FTP, or scan to USB Note: On is the factory default setting. The background of the image will be removed. Allow Custom Job Scans Lets you scan multiple jobs to one file Notes: •...
Page 189 Menu item Description Timeouts Specifies the number of minutes of inactivity before some systems begin entering a minimum power state. Power Saver Mode Disabled Notes: 2–240 • 30 minutes is the factory default setting. • Power Saver does not interact with Standby Mode. Timeouts Sets the amount of time in seconds the printer waits before returning the printer display to a Ready state...
Page 190: Copy Settings Menu
Menu item Description Print Recovery Specifies whether the printer reprints jammed pages Jam Recovery Notes: • Auto is the factory default setting. The printer reprints jammed pages unless the memory required to hold the pages Auto is needed for other printer tasks. •...
Page 191: Print Page Borders
Menu item Description Sides (Duplex) Specifies whether an original document is duplex (two-sided) or simplex (one- sided), and then specifies whether the copy should be duplex or simplex 1 sided to 1 sided 1 sided to 2 sided Notes: 2 sided to 1 sided •...
Page 192 Menu item Description Copy To Source Specifies the paper source for copy jobs Tray <x> Note: Tray 1 is the factory default setting. Manual Feeder Auto Size Match Transparency Separators Places a sheet of paper between transparencies Note: On is the factory default setting. Separator Sheets Places a sheet of paper between pages, copies, or jobs based on the value selected None...
Page 193 Menu item Description Header/Footer Specifies header/footer information for the middle of the page Top middle Notes: Top middle • Off is the factory default setting for Top middle. • “All pages” is the factory default setting for Print on. Date/Time Page number Bates number Custom text...
Page 194 Menu item Description Header/Footer Specifies header/footer information for the bottom middle of the page Bottom middle Notes: Bottom middle • Off is the factory default setting for Bottom middle. • “All pages” is the factory default setting for Print on. Date/Time Page number Bates number...
Page 195: Background Removal
Menu item Description Allow Save as Shortcut Lets you save custom copy settings as shortcuts Note: On is the factory default setting. Background Removal Adjusts the amount of background visible on a copy -4 to +4 Note: 0 is the factory default setting. Auto Center Lets you automatically center the copy on the page Note: Off is the factory default setting.
Page 196: Fax Settings Menu
Menu item Description Sample Copy Creates a sample copy of the original document Notes: • Off is the factory default setting. • A printer hard disk must be installed in the printer and operating properly for this menu item to be available. •...
Page 197 Menu item Description Caller ID Specifies the type of caller ID being used Notes: DTMF • FSK is the factory default setting. • This option appears only when the selected country/region supports multiple caller ID patterns. Fax number masking Specifies the direction from which digits are masked in an outgoing fax number Note: The number of characters masked is determined by the “Digits to mask”...
Page 198: Fax Send Settings
Fax Send Settings Menu item Description Resolution Specifies quality in dots per inch (dpi). A higher resolution gives greater print quality, but it increases the fax transmission time for outgoing faxes. Standard Fine Note: Standard is the factory default setting. Super Fine Ultra Fine Original Size...
Page 199: Automatic Redial
Menu item Description Dialing Prefix Rules Establishes a dialing prefix rule Prefix Rule <x> Automatic Redial Specifies the number of times the printer tries to send the fax to a specified number 0–9 Note: 5 is the factory default setting. Redial Frequency Specifies the number of minutes between redials 1–200...
Page 200 Menu item Description Background Removal Adjusts the amount of background visible on a copy -4 to +4 Note: 0 is the factory default setting. Color Dropout Specifies which color to drop during faxing, and how much to increase or decrease the dropout Color Dropout None...
Page 201: Fax Receive Settings
Fax Receive Settings Menu item Description Enable Fax Receive Allows fax jobs to be received by the printer Note: On is the factory default setting. Fax Job Waiting Allows a fax to be held until toner or supplies are replaced None Notes: Toner...
Page 202 Menu item Description Forward to Specifies the type of recipient to which faxes will be forwarded Note: This item is available only from the printer Embedded Web Server. E-mail LDSS Forward to Shortcut Lets you enter the shortcut number which matches the recipient type (Fax, E-mail, FPT, LDSS, or eSF) Block No Name Fax Enables blocking of incoming faxes sent from devices with no station ID specified...
Page 203 Menu item Description Logs Display Specifies whether printed logs display the dialed number or the station name returned Remote Station Name Dialed Number Note: Remote Station Name is the factory default setting. Enable Job Log Enables access to the Fax Job log Note: On is the factory default setting.
Page 204 Fax Server Setup Menu item Description To Format Lets you enter the information using the virtual keyboard on the printer touch screen Reply Address Subject Message Primary SMTP Gateway Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Secondary SMTP Gateway Specifies SMTP server port information Note: 25 is the default SMTP gateway port.
Page 205: E-Mail Settings Menu
Menu item Description Original Size Specifies the paper size of the document that is being scanned Letter Note: Letter is the US factory default setting. A4 is the international factory default Legal setting. Executive Folio Statement Oficio (Mexico) Universal Mixed Sizes JIS B5 ID Card Custom Scan Size <x>...
Page 206 Menu item Description E-mail Server Setup Specifies the maximum e-mail size in kilobytes Max e-mail size Note: E-mail above the specified size is not sent. 0–65535 KB E-mail Server Setup Sends a message when an e-mail is greater than the configured size limit Size Error Message E-mail Server Setup Sends an e-mail only when the address contains the domain name, such as a...
Page 207 Menu item Description Darkness Lightens or darkens the output 1–9 Note: 5 is the factory default setting. Orientation Specifies the orientation of the scanned image Portrait Note: Portrait is the factory default setting. Landscape Original Size Specifies the paper size of the document that is being scanned Letter Note: Letter is the US factory default setting.
Page 208: Scan Preview
Menu item Description Text/Photo Default Sets the quality of a text/photo image in relation to file size and the quality of the image 5–90 Note: 75 is the factory default setting. Photo Default Sets the quality of a photo image in relation to file size and the quality of the image 5–90 Note: 50 is the factory default setting.
Page 209 Menu item Description Allow Save as Shortcut Lets you save e-mail addresses as shortcuts Notes: • On is the factory default setting. • When set to Off, the Save as Shortcut button does not appear on the E-mail Destination screen. Background Removal Adjusts the amount of background visible on a scanned image -4 to +4...
Page 210: Ftp Settings Menu
FTP Settings menu Menu item Description Format Specifies the format of the FTP file PDF (.pdf) Note: PDF (.pdf) is the factory default setting. Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Sets the version level of the PDF file for FTP 1.2–1.6 Note: 1.5 is the factory default setting.
Page 211 Menu item Description Original Size Specifies the paper size of the document that is being scanned Letter Note: Letter is the US factory default setting. A4 is the international factory default Legal setting. Executive Folio Statement Oficio (Mexico) Universal Mixed Sizes JIS B5 ID Card Custom Scan Size <x>...
Page 212 Menu item Description Use Multi-Page TIFF Provides a choice between single-page TIFF files and multiple-page TIFF files. For a multiple-page scan to FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Notes: •...
Page 213: Flash Drive Menu
Menu item Description Color Dropout Specifies which color to drop during scanning, and how much to increase or decrease the dropout Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold. Blue Default Red Threshold 0–255...
Page 214 Menu item Description Content Specifies the type of content that will be scanned to USB Text/Photo Notes: Photograph • Text/Photo is the factory default setting. Text/Photo is used when the Text documents are mostly text or line art. • Photograph is used when the document is a high-quality photograph or inkjet print.
Page 215 Menu item Description Sides (Duplex) Specifies how the text and graphics are oriented on the page Notes: Long edge • Off is the factory default setting. Short edge • Long edge assumes binding along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation).
Page 216: Print Settings
Menu item Description Scan Preview Specifies whether a preview will appear on the display for scan jobs Notes: • A printer hard disk must be installed in the printer and operating properly for this menu item to be available • Off is the factory default setting.
Page 217: Paper Source
Menu item Description Paper Source Specifies the paper source selected to supply paper for the printer to print from the flash drive Tray <x> MP Feeder Manual Paper Manual Envelope Collate Stacks the pages of a print job in sequence when printing multiple copies Off (1,1,1,2,2,2) Notes: On (1,2,1,2,1,2)
Page 218: Print Settings
Menu item Description Separator Sheets Places a sheet of paper between pages, copies, or jobs based on the value selected None Note: None is the factory default setting. Between Copies Between Jobs Between Pages Separator Sheet Source Specifies a paper source Tray <x>...
Page 219: Print Area
Menu item Description Print Area Sets the logical and physical printable area Normal Notes: Whole Page • This menu does not appear if Edge to Edge is enabled in the printer Setup menu. • Normal is the factory default setting. When attempting to print data in the non-printable area defined by the Normal setting, the printer clips the image at the boundary.
Page 220: Finishing Menu
Menu item Description Resource Save Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: • Off is the factory default setting. Off sets the printer to retain the downloads only until memory is needed.
Page 221 Menu item Description Collate Stacks the pages of a print job in sequence when printing multiple copies Off (1,1,1,2,2,2) Notes: On (1,2,1,2,1,2) • On is the factory default setting. • The On setting stacks the print job sequentially. • Both settings print the entire job the number of times specified by the Copies menu setting.
Page 222: Quality Menu
Menu item Description N-up Border Prints a border around each page image when using N-up (pages-sides) None Note: None is the factory default setting. Solid Quality menu Menu item Description Print Resolution Specifies the printed output resolution 300 dpi Note: 600 dpi is the factory default setting. The printer driver default is 1200 IQ. 600 dpi 1200 dpi 1200 Image Q...
Page 223: Utilities Menu
Menu item Description Contrast Adjusts the degree of difference between levels of gray in printed output 0–5 Notes: • 0 is the factory default setting. • Higher settings show more difference between levels of gray. Utilities menu Menu item Description Remove Held Jobs Removes confidential and held jobs from the printer hard disk Confidential...
Page 224: Pdf Menu
Menu item Description Coverage Estimator Provides an estimate of the percentage coverage of black on a page. The estimate is printed on a separate page at the end of each print job. Note: Off is the factory default setting. PDF menu Menu item Description Scale to Fit...
Page 225: Pcl Emul Menu
PCL Emul menu Menu item Description Font Source Specifies the set of fonts used by the Font Name menu item Resident Notes: Disk • Resident is the factory default setting. It shows the factory default set of Download fonts downloaded into printer RAM. Flash •...
Page 226 Menu item Description PCL Emulation Settings Specifies the number of lines that print on each page Lines per Page Notes: 1–255 • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings.
Page 227: Html Menu
Menu item Description Tray Renumber Lets you view the factory default setting assigned to each tray, drawer, or feeder, even if it has not been installed View Factory Def MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21...
Page 228: Image Menu
Menu item Description Font Size Sets the default font size for HTML documents 1–255 pt Notes: • 12 pt is the factory default setting. • Font size can be increased in 1-point increments. Scale Scales the default font for HTML documents 1–400% Notes: •...
Page 229: Help Menu
Menu item Description Orientation Sets the image orientation Portrait Note: Portrait is the factory default setting. Landscape Rev Portrait Rev Landscape XPS menu Menu item Description Print Error Pages Prints a page containing information on errors, including XML markup errors Note: Off is the factory default setting.
Page 230: Maintaining The Printer
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
Page 231: Cleaning The Adf Separator Rollers
Wipe the areas shown and let them dry. Close the scanner cover. Cleaning the ADF separator rollers After you have copied over 50,000 copies using the ADF, clean the ADF separator rollers. Open the ADF cover. Unlock the separator roll. Remove the separator roll.
Page 232: Adjusting Scanner Registration
Reinstall the separator roll. Lock the separator roll. Close the ADF cover. Adjusting scanner registration Scanner Registration is a process to align the scan area with the paper location. To manually adjust the scanner registration: Turn the printer off. Clean the scanner glass and backing material. Hold down while turning the printer on.
Page 233: Storing Supplies
To align the scanner glass (flatbed): Place the Quick Test page facedown on the scanner glass. Touch Copy Quick Test. The scanner prints a copy of the Quick Test page. Touch Flatbed. Use the copy of the Quick Test page to adjust the Left Margin and Top Margin settings. Touch Submit.
Page 234: Checking The Status Of Supplies
• Salty air • Corrosive gases • Heavy dust Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of supplies from the printer control panel Make sure the printer is on and Ready appears.
Page 235: Ordering Supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer.
Page 236: Ordering Adf Replacement Parts
Ordering ADF replacement parts Order ADF replacement parts if you experience problems with paper double-feeding or failing to feed through the Automatic Document Feeder. Part name Part number ADF input tray 40X5470 ADF separator pad 40X5472 ADF separator roll 40X5471 Moving the printer to another location Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty.
Page 237: Shipping The Printer
Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. Maintaining the printer...
Page 238: Administrative Support
This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com. Using the Embedded Web Server If the printer is installed on a network, then the Embedded Web Server is available for a range of functions, including: •...
Page 239: Viewing Reports
To set up e-mail alerts: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 240: Clearing Jams
Clearing jams Clearing jams By carefully selecting paper and loading it properly, you can avoid most jams. If jams do occur, follow the steps outlined in this section. To clear a jam message and resume printing, clear the entire paper path, and then touch Continue. If Jam Recovery is set to On, then the printer prints a new copy of the page that jammed.
Page 241: 200 And 201 Paper Jams
Jam message numbers and how to access each jam Jam number To access the jam 200-201 Try one or more of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit. Open the front door, and then open the rear door. Open the front door, and then open the rear door.
Page 242 Remove the jam if you see it here. If you do not see the jam, open the front door, and then remove the photoconductor kit and toner cartridge. Lift the flap at the front of the printer, and then remove any jammed sheets. Clearing jams...
Page 243: 202 Paper Jam
If you do not see any jammed sheets, open the rear door. Remove the jam. Close the rear door. Insert the photoconductor kit and toner cartridge. Close the front door. Touch Continue. 202 paper jam Touch Status/Supplies to identify the location of the jam. If the paper is exiting the printer, then pull the paper out, and then touch Continue.
Page 244: Paper Jam
If the paper is not exiting the printer: Pull down the rear door. Remove the jammed paper. Close the rear door. Touch Continue. 231 paper jam CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 245 Remove the jam. Close the rear door. Close the front door. Touch Continue. Clearing jams...
Page 246: Paper Jam
233 paper jam Remove the tray from the printer. Locate the lever shown, and then pull it down to release and remove the jammed sheets. Insert the tray. Touch Continue. If this does not clear the jam, complete the steps in “231 paper jam” on page 244. 234 paper jam A single jam or multiple jams are in the duplex area of the printer.
Page 247: Paper Jam
235 paper jam Gently pull the jammed sheet out of the standard exit bin. Touch Continue. 240–249 paper jams Touch Status/Supplies to identify the location of the jam. Pull the standard tray out. Remove any jammed paper. Insert the tray, and then touch Continue. If the jam message persists, then pull out any optional trays.
Page 248: 250 Paper Jam
Remove the jammed paper, and then insert the trays. Touch Continue. 250 paper jam Touch Status/Supplies to identify the location of the jam. Remove the paper from the multipurpose feeder. Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 249: Paper Jam
251 paper jam A sheet of paper failed to feed from the multipurpose feeder. If it is visible, gently pull the jammed sheet out. If the sheet is not visible, complete the following steps: Open the front door, and then remove the photoconductor kit and toner cartridge. Lift the flap at the front of the printer, and then remove any jams.
Page 250: 290-294 Paper Jams
290–294 paper jams Clearing jams under the ADF cover Remove all original documents from the ADF. Open the ADF cover. Unlock the separator roll. Clearing jams...
Page 251 Remove the separator roll. Remove the jammed paper. Reinstall the separator roll. Clearing jams...
Page 252 Lock the separator roll. Close the ADF cover. Touch Continue. Clearing ADF jams by lifting the scanner cover Open the scanner cover, and then remove any jammed pages. Touch Continue. Clearing jams...
Page 253 Clearing ADF duplex jams If you are making a two-sided copy in the ADF, and your original document jams, it may be necessary to perform the following steps to clear the jam: Remove the ADF input tray. Pull out the jammed paper by pulling the sheet on the bottom. Reinstall the ADF input tray.
Page 254: Troubleshooting
Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. •...
Page 255: Change To
Change <src> to <x> <src> is a tray or feeder, and <x> is a paper size or type. You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following: •...

Page 256: Disk Corrupted
Disk corrupted The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard disk must be reformatted. Touch Reformat disk to reformat the hard disk and clear the message. Note: Reformatting the disk deletes all the files currently stored on the disk. Disk Full - Scan Job Canceled The scan job canceled or stopped due to insufficient printer hard disk space.
Page 257: Insert Tray
Try one or more of the following: • Touch Continue to clear the message. • Complete the Analog Fax Setup. If the message appears again, contact your system support person. Insert Tray <x> Insert the specified tray into the printer. Install Tray <x>...

Page 258: Memory Full, Cannot Print Faxes
Memory full, cannot print faxes There is not enough memory to print the fax job. Touch Continue to clear the message without printing. Held faxes will attempt to print after the printer has been restarted. Network/Network <x> The printer is connected to the network. Network indicates that the printer is using the standard network port built into the printer system board.
Page 259: Replace If Restarting Job
Replace <x> if restarting job. One or more messages which interrupted a scan job are now cleared. Replace the original documents in the scanner to restart the scan job. <x> is a page of the scan job. Try one or more of the following: •...
Page 260: Some Held Jobs Were Not Restored
Some held jobs were not restored Touch Continue to delete the specified job. Note: Some held jobs are not restored. They stay on the hard disk and are inaccessible. System busy, preparing resources for job. Not all resources needed for the job are available. Wait for the message to clear. System busy, preparing resources for job.
Page 261: 35 Insufficient Memory To Support Resource Save Feature
• Check the Print Properties or Print dialog settings to make sure the print job is requesting the correct paper size and type. • Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper is large enough for the data being printed.
Page 262: 50 Ppds Font Error
50 PPDS font error Try one or more of the following: • Touch Continue to clear the message and continue printing. • The printer cannot find a requested font. From the PPDS menu, select Best Fit, and then select On. The printer will find a similar font and reformat the affected text.
Page 263: 54 Standard Network Software Error
54 Standard network software error Try one or more of the following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer or print server. 55 Unsupported option in slot <x>...
Page 264: 56 Standard Usb Port Disabled
56 Standard USB port disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the USB port. • Make sure the USB Buffer menu item is not set to Disabled. 56 USB port <x>...
Page 265: 59 Incompatible Tray
59 Incompatible tray <x> Try one or more of the following: • Remove the specified tray. • Touch Continue to clear the message and continue printing without using the specified tray. 61 Remove defective disk Try one or more of the following: •...

Page 266: 88.Yy Cartridge Nearly Low
88.yy Cartridge nearly low The toner is low. Replace the toner cartridge, and then touch Continue to clear the message and continue printing. 88.yy Replace cartridge The toner cartridge is empty. Replace the toner cartridge. Touch Continue to clear the message. 200–282.yy paper jam Clear the paper path.
Page 267: 294 Adf Jam
1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com. Troubleshooting...
Page 268: Solving Printing Problems
Error message about reading USB drive appears Make sure the USB drive is supported. For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. Jobs do not print These are possible solutions. Try one or more of the following: AKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the display before sending a job to print.
Page 269: Confidential And Other Held Jobs Do Not Print
Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. AKE SURE YOU ARE USING A RECOMMENDED PRINTER CABLE For more information, visit the Lexmark Web site at www.lexmark.com. AKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure they are secure.
Page 270: Job Prints From The Wrong Tray Or On The Wrong Paper
HANGE ENVIRONMENTAL SETTINGS When using Eco-Mode or Quiet Mode settings, you may notice a short delay before the first page is printed. If you want to change the settings and need more information, then see “Using Eco-Mode” on page 70 or “Reducing printer noise”...
Page 271: Unexpected Page Breaks Occur
EDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job. AKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk.
Page 272: Poor Copy Quality
Poor copy quality These are some examples of poor copy quality: • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters •...
Page 273: Partial Document Or Photo Copies
ATTERNS MOIRÉ APPEAR IN THE OUTPUT • From the printer control panel, press the Content button until the light comes on next to Text/Photo. • Rotate the original document on the scanner glass. • From the printer control panel, press the Scale button and adjust the setting. EXT IS LIGHT OR DISAPPEARING From the printer control panel, press the Content button until the light comes on next to Text or Text/Photo.
Page 274: Scan Was Not Successful
• The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. •...
Page 275: Partial Document Or Photo Scans
HECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the original document is satisfactory. HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. Partial document or photo scans These are possible solutions.
Page 276: Cannot Send Or Receive A Fax
If your region supports multiple caller ID patterns, you may have to change the default setting. There are two settings available: FSK (pattern 1) and DTMF (pattern 2). The availability of these settings by way of the Fax menu depends on whether your country or region supports multiple caller ID patterns.
Page 277: Can Send But Not Receive Faxes
HECK FOR A DIAL TONE • Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly. • If the telephone line is being used by another device, then wait until the other device is finished before sending a fax.
Page 278: Can Receive But Not Send Faxes
Click Fax Settings. Click Analog Fax Setup. In the Rings to Answer box, enter the number of times you want the phone to ring before answering. Click Submit. HE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. Can receive but not send faxes These are possible solutions.
Page 279: Solving Option Problems
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or go to www.lexmark.com/publications to view the option instruction sheet. AKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option.
Page 280: Drawers
Make sure the hard disk is securely connected to the printer system board. Internal Solutions Port If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or more of the following: HECK THE CONNECTIONS •...
Page 281: Solving Paper Feed Problems
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to www.lexmark.com/publications to view the paper tray instruction sheet. Troubleshooting...
Page 282: Paper Jam Message Remains After Jam Is Cleared
Paper jam message remains after jam is cleared HECK THE PAPER PATH The paper path is not clear. Clear jammed paper from the entire paper path, and then touch Continue. Page that jammed does not reprint after you clear the jam URN ON ECOVERY In the Setup menu, Jam Recovery is set to Off.
Page 283: Blank Pages
Blank pages These are possible solutions. Try one or more of the following: ACKING MATERIAL MAY BE ON THE TONER CARTRIDGE Remove the toner cartridge and make sure the packing material is properly removed. Reinstall the toner cartridge. HE TONER MAY BE LOW When 88 Cartridge low appears, order a new toner cartridge.
Page 284: Clipped Images
Clipped images These are possible solutions. Try one or more of the following: HECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded. HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Size setting.
Page 285: Incorrect Margins
HECK THE ONER ARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the setting from Print Properties. • For Macintosh users, change the setting from the Print dialog. Incorrect margins These are possible solutions.
Page 286: Print Irregularities
Print irregularities These are possible solutions. Try one or more of the following: HE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu.
Page 287: Solid Black Or White Streaks
Solid black or white streaks These are possible solutions. Try one or more of the following: AKE SURE THE FILL PATTERN IS CORRECT If the fill pattern is incorrect, then choose a different fill pattern from your software program or application. HECK THE PAPER TYPE •...
Page 288: Print Is Too Dark
HE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. HECK THE PAPER Avoid textured paper with rough finishes. HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu.
Page 289: Streaked Vertical Lines
HECK THE PAPER Avoid textured paper with rough finishes. HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 290: Toner Fog Or Background Shading Appears On The Page
HERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner fog or background shading appears on the page These are possible solutions. Try one or more of the following: HE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. HE CHARGE ROLLS MAY BE DEFECTIVE Replace the charge rolls.
Page 291: Toner Specks
Toner specks These are possible solutions. Try one or more of the following: HE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. HERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor Try one or more of the following: HECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer.
Page 292: Check The Network Settings
You need to know your printer model type and serial number. For more information, see the label on the inside of the front door of the printer. The serial number is also listed on the menu settings page. In the U.S. or Canada, call (1-800-539-6275). For other countries/regions, visit the Lexmark Web site at www.lexmark.com.
Page 293: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 294 Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. MarkTrack and PrintCryption are trademarks of Lexmark International, Inc.
Page 295: Noise Emission Levels
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 296: Temperature Information
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Mercury statement This product contains mercury in the lamp (<5mg Hg).
Page 297: Power Consumption
ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Page 298: Power Saver
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the Sleep Mode.
Page 299: Industry Canada Compliance Statement
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 300: Notice To Users Of The Canadian Telephone Network
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.
Page 301: Notice To Users Of The New Zealand Telephone Network
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 302: Regulatory Notices For Wireless Products
Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109 o 80D1877) da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera.
Page 303 Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This device has been designed to operate only with the antenna provided.
Page 304 A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information.
Page 305: Statement Of Limited Warranty
Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Page 306: Limited Warranty
Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 307: Limitation Of Liability
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
Page 308 The patented printer is licensed for, and designed to work with only genuine Lexmark toner cartridges and developer components for the life of the patented printer. Under this patent license, you agree to: (1) use only genuine Lexmark toner cartridges and developer components with this printer except as otherwise provided below, and (2) pass this license/agreement to any subsequent user of this printer.
Page 309 Lexmark. You may not separate the components of the Software Program for use on more than one computer. You agree that you will not Use the Software Program, in whole or in part, in any manner that has...
Page 310 If you have such statutory rights, you will notify Lexmark in writing of any intended reverse engineering, reverse assembly, or reverse compilation. You may not decrypt the Software Program unless necessary for the legitimate Use of the Software Program.
Page 311 Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this Software License Agreement, the terms of this Software License Agreement shall control. MICROSOFT CORPORATION NOTICES This product may incorporate intellectual property owned by Microsoft Corporation. The terms and conditions upon which Microsoft is licensing such intellectual property may be found at http://go.microsoft.om/fwlink/?LinkId=52369.
Page 312: Index
Index Numerics 57 Configuration change, held jobs canceling a job were not restored 264 from Macintosh 102 1565 Emulation error, load 58 Too many flash options from the printer control emulation option 267 installed 264 panel 102 200–282.yy paper jam 266 58 Too many trays attached 264 from Windows 102 250-sheet drawer...
Page 313 Quiet Mode 74 exterior of the printer standard exit bin lighting 72 cleaning 230 date and time conserving supplies 69 e-mail setting 134 contacting Customer Support 292 canceling 119 Default Source menu 156 control panel, printer 23 enabling 115 directory list, printing 101 copy quality notice of low supply level 238 Disk corrupted 256...
Page 314 Fax Mode (Fax Server Setup) FCC notices 295, 299, 302 menu 203 fiber optic Image menu 228 Fax partition inoperative. Contact network setup 63 information, finding 17 system administrator. 256 finding Insert Tray <x> 257 fax quality, improving 144 information 17 Install tray <x>...
Page 315 loading Security Audit Log 182 printer hard disk 29, 43 multipurpose feeder 81 Serial <x> 177 options, touch-screen trays 77 Set Date/Time 183 copy 112, 113 Settings 184 e-mail 119, 120, 121 Setup 218 fax 142, 143 SMTP Setup menu 168 FTP 148, 149 Macintosh Standard Network 166...
Page 316 Paper Size/Type menu 156 print troubleshooting 37 Insufficient memory, some Held paper sizes error reading USB drive 268 Jobs were deleted 261 supported by the printer 92 held jobs do not print 269 37 Insufficient memory, some held Paper Texture menu 160 incorrect characters print 270 jobs will not be restored 261 paper type...
Page 317 90 Securely clearing disk space 259 scanner glass 22 recycling 296 Serial <x> 259 Scanner ADF Cover Open 259 Lexmark packaging 73 Set clock 259 scanner glass Lexmark products 73 SMTP server not set up. Contact cleaning 230 toner cartridges 74 system administrator.
Page 318 scanning to an FTP address storing solving basic printer creating shortcuts using the paper 91 problems 254 computer 147 supplies 233 troubleshooting, copy creating shortcuts using the touch subject and message information copier does not respond 271 screen 147 adding to e-mail 118 partial document or photo improving FTP quality 150 Substitute Size menu 159...
Page 319 gray background 284 viewing poor transparency quality 291 reports 239 print irregularities 286 print is too dark 288 print is too light 287 Web site print quality test pages 282 finding 17 skewed print 286 Windows solid black streaks 287 wireless network installation 56 solid white streaks 287 wired network setup...

This manual is also suitable for:

466dte - x b/w laser 466de - x b/w laser X463de X464de X466dte X466dtwe

Lexmark 464de - X B/W Laser User Manual

Safety Information

Learning about the Printer

Additional Printer Setup

Minimizing Your Printer's Environmental Impact

Loading Paper and Specialty Media

Paper and Specialty Media Guidelines

Printing

Copying

E-Mailing

Faxing

Scanning to an FTP Address

Scanning to a Computer or Flash Drive

Understanding Printer Menus

Quick Links

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Summary of Contents for Lexmark 464de - X B/W Laser