H3C MSR-20-21 ROUTER Installation Manual
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H3C MSR-20-21 ROUTER Installation Manual

Msr 20 series routers
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See also: User Manual
H3C MSR 20 Series Routers
Installation Manual
Hangzhou H3C Technologies Co., Ltd.
http://www.h3c.com
Manual Version: T2-08047K-20081106-C-1.03

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  • Page 1 H3C MSR 20 Series Routers Installation Manual Hangzhou H3C Technologies Co., Ltd. http://www.h3c.com Manual Version: T2-08047K-20081106-C-1.03...
  • Page 2 Copyright © 2006-2008, Hangzhou H3C Technologies Co., Ltd. and its licensors All Rights Reserved No part of this manual may be reproduced or transmitted in any form or by any means without prior written consent of Hangzhou H3C Technologies Co., Ltd. Trademarks H3C, , Aolynk,...

  • Page 3: Overview

    About This Manual Organization MSR 20 Series Routers Installation Manual is organized as follows: Chapter Contents Briefly introduces the appearance, system description, as well as 1 Overview the features and applications of the MSR 20 series. Describes the requirements on installation site, the safety 2 Installation Preparation recommendations before and during installation, and the required tools.
  • Page 4 GUI conventions Convention Description < > Button names are inside angle brackets. For example, click <OK>. Window names, menu items, data table and field names are inside square brackets. For example, pop up the [New User] window. Multi-level menus are separated by forward slashes. For example, [File/Create/Folder].
  • Page 5 Related Documentation In addition to this manual, each MSR Series Routers documentation set includes the following: Manual Description It is a guide for the user to perform the operations correctly. It is organized into the parts of getting started, system management, interface, link layer protocol, network protocol, routing protocol, multicast protocol, security, VPN, reliability, QoS, dial-up and VoIP, as well as acronyms used in the manual.
  • Page 6 We appreciate your comments. Environmental Protection This product has been designed to comply with the requirements on environmental protection. For the proper storage, use and disposal of this product, national laws and regulations must be observed.

  • Page 7: Table Of Contents

    Table of Contents 1 Overview ..............................1-1 Introduction .............................1-1 Router Model and Structure........................1-1 Fixed Interface..........................1-1 Interface Card..........................1-2 Processor and Memory ........................1-2 Other Hardware Specifications......................1-2 MSR 20-20 Router...........................1-3 MSR 20-21 Router...........................1-4 MSR 20-40 Router...........................1-6 Generic Modules .............................1-7 SIC and DSIC Interface Cards ......................1-7 ESM Module ............................1-8 VPM and VCPM Module........................1-8 2 Installation Preparations ...........................2-1...
  • Page 8 Installing the Slide Rail ........................3-10 Uninstalling the Slide Rail......................3-11 Verifying Installation ..........................3-11 4 Startup and Configuration ........................4-1 Startup..............................4-1 Setting up Configuration Environment.....................4-1 Powering on the Router........................4-3 Startup Process ..........................4-4 Configuration Fundamentals........................4-5 Basic Configuration Procedures......................4-6 Command Line Interface .........................4-6 Arranging Slots and Numbering Interfaces ..................4-7 5 Software Maintenance..........................5-1 Introduction .............................5-1 Files ..............................5-1...
  • Page 9 Installing/Removing ESM/VCPM Card....................6-7 7 Troubleshooting............................7-1 Troubleshooting the Power System ......................7-1 Troubleshooting the Configuration System.....................7-1 Troubleshooting Application Software Upgrade ..................7-1...
  • Page 10 Table of Contents 1 Overview ·····················································································································································1-1 Introduction ·············································································································································1-1 Router Model and Structure····················································································································1-1 Fixed Interface·································································································································1-1 Interface Card··································································································································1-2 Processor and Memory ···················································································································1-2 Other Hardware Specifications········································································································1-2 MSR 20-20 Router···························································································································1-3 MSR 20-21 Router···························································································································1-4 MSR 20-40 Router···························································································································1-6 Generic Modules ·····································································································································1-7 SIC and DSIC Interface Cards ········································································································1-7 ESM Module ····································································································································1-8 VPM and VCPM Module··················································································································1-8...

  • Page 11: Overview

    Overview Introduction MSR 20 Series Routers were self-developed by our company. for use on enterprise-level networks. Depending on the network size, MSR 20 Series Routers can be either core routers on small and medium enterprise networks, or access routers for network branches on some large-sized enterprise networks.

  • Page 12: Interface Card

    Interface Card Table 1-2 Interface card description of MSR 20-20/20-21/20-40 Routers Item MSR 20-20 MSR 20-21 MSR 20-40 External module SIC module 2 SICs 2 SICs 4 SICs ESM module Internal module VCPM module VPM strip Processor and Memory Table 1-3 Processor and memory description of MSR 20-20/20-21/20-40 Routers Item MSR 20-20 MSR 20-21...

  • Page 13: Msr 20-20 Router

    MSR 20-20 MSR 20-21 MSR 20-40 Item Description Description Description Rated voltage: 100 Rated voltage: 100 Rated voltage: 100 AC input VAC to 240 VAC; VAC to 240 VAC; VAC to 240 VAC; 50/60 Hz 50/60 Hz 50/60 Hz Max power 54 W 54 W 100 W...

  • Page 14: Msr 20-21 Router

    Table 1-5 Front panel LEDs description of MSR 20-20 router Description Power LED: ON means power is on. OFF means power is off. System operating LED: Green and fast blinking means the system is booting. Green and slow blinking means the system is operating normally. Yellow and fast blinking means the system is malfunctioning.
  • Page 15 Rear view Figure 1-4 Rear view of MSR 20-21 (1) SIC slot2 (2) SIC slot1 (3) Grounding terminal (4) Power socket (5) Power switch (6) Fixed Ethernet port0 (LAN0) (7) Fixed Ethernet port1 (LAN1) (8) Console port (CON) (9) Auxiliary port (AUX) (10) USB interface (11) CF card LED (12) CF card interface...

  • Page 16: Msr 20-40 Router

    Description Steady green means a CF card is present. Green and blinking means the CF card is reading/writing data. To prevent data corruption, do not remove the running CF card. Steady yellow means the present CF card is malfunctioning. Steady OFF means no CF card is present or the present CF card cannot be identified by the system.

  • Page 17: Generic Modules

    Table 1-9 Front panel LEDs description of MSR 20-40 router Description Power LED: ON means the circuit board supplies power normally. OFF means the circuit board does not supply power. Hardware system operation LED: Blinking means the system is operating normally. Steady ON or steady OFF means the system does not operate normally.

  • Page 18: Esm Module

    For an MSR 20-40 router, 4FSW/1FEA/1GEC/1ADSL/1ADSL-I can only be installed in Slot 2 or Slot 4. Currently, MSR 20 series routers do not support PoE and regard SIC-4FSW-POE and DSIC-9FSW-POE (if used) as only ordinary Layer 2 switching modules. ESM Module High-performance network data encryption ESM module (ESM-ANDE) Standard network data encryption ESM module (ESM-SNDE) ESM module supports IPSec and by using hardware encryption expedites IP packet encryption.
  • Page 19 Table of Contents 2 Installation Preparations···························································································································2-1 Requirements on Environment········································································································2-1 Requirements on Temperature/Humidity ························································································2-1 Requirements on Cleanness ···········································································································2-1 Requirements on Electrostatic Discharge Prevention·····································································2-2 Requirements on Electromagnetic Environments ···········································································2-2 Requirements on Preventing Lightning ···························································································2-2 Checking the Rack ··························································································································2-3 Safety Precautions ··························································································································2-3 Installation Tools and Meters and Equipments ···············································································2-3...

  • Page 20: Installation Preparations

    Installation Preparations Requirements on Environment MSR 20 Series must be used indoors. To ensure the normal operation and prolong their service life, the following requirements for installation site must be met. Requirements on Temperature/Humidity To ensure the normal operation and prolong their service life, certain requirements on temperature and humidity in the equipment room shall be met.

  • Page 21: Requirements On Electrostatic Discharge Prevention

    Table 2-3 Harmful limits in equipment room Max (mg/m 0.006 0.05 0.01 Requirements on Electrostatic Discharge Prevention Although many antistatic considerations have been given to MSR 20 Series, damage to the router’s circuit or even the whole equipment may still happen when the static electricity exceeds the tolerance threshold.

  • Page 22: Checking The Rack

    Ensure the ground point of the socket of AC power supply is well grounded. To enhance the lightning protection capability of the power supply, a lightning arrester could be installed at the input end of the power supply. As for the signal line outdoors to which the interface modules of MSR 20 series routers are connected, such as ISDN line, telephone line, E1/T1 line, etc, a special lightning arrester should be installed at the input end of the signal line to enhance the lightning protection capability.
  • Page 23 Cables PGND wire and power cord Console cable Optional cables Meters and equipment Hub or LAN switch Console terminal (it could be a PC) Equipment related to the selected modules Multimeter MSR 20 series are not shipped with any installation tools, meters, or devices.
  • Page 24 Table of Contents 3 Installation··················································································································································3-1 Installation Process ·································································································································3-1 Installing the Cabinet·······························································································································3-2 Installing the Router ································································································································3-2 Installing the Router on a Workbench ·····························································································3-2 Installing the Router on a Chassis···································································································3-2 Installing Generic Modules······················································································································3-3 Connecting the PGND Wire ····················································································································3-4 Connecting the Power Cord····················································································································3-4 Power Input and PGND ···················································································································3-5 Connecting the AC-input Power Cord ·····························································································3-5 Connecting the Console Terminal···········································································································3-5...

  • Page 25: Installation

    Installation Installation Process Figure 3-1 MSR 20 Series Router installation process Start Mount the rack Connect PGND Connect the pow er cord Connect to the console terminal V erif y installation Pow er on Troubleshoot Turn of f the Normal? pow er sw itch Y E S Turn of f the pow er...

  • Page 26: Installing The Cabinet

    Installing the Cabinet For cabinet installation methods, refer to the part discussing cabinet installation. Skip this section if you want to mount your router on the tabletop or the rack of another vendor. Installing the Router Install the router after you have completed the installation preparations. The installation of the router will be respectively described below according to the positions that it will be placed: Installing the router on a workbench...

  • Page 27: Installing Generic Modules

    Figure 3-2 Installing MSR 20 Series Router in a rack (1) Mounting ear (2) Guide Figure 3-3 Installing ears on the rear panel of the MSR 20-40 Series Router Installing Generic Modules Installing generic modules includes installing the memory, ESM cards, and FICs. For more information about the memory and ESM cards and their installation, refer to Chapter 6 “Hardware Maintenance”...

  • Page 28: Connecting The Pgnd Wire

    Connecting the PGND Wire The normal connection of the protection ground (PGND) on the router chassis is an essential safeguard against the lightning shocks and interference. You must correctly connect the PGND when installing or using the router. The power input end of MSR 20 Series router is connected to a noise filter. The neutral point of the noise filter is directly connected to the chassis and is called protection ground (PGND).

  • Page 29: Power Input And Pgnd

    Power Input and PGND Table 3-2 Power input and PGND of the MSR 20-20/20-21/20-40 router Item Description Power input 100 VAC to 240 VAC power input socket PGND Connected to the earth ground with ground cable Connecting the AC-input Power Cord AC power supply Rated voltage range: 100 VAC to 240 VAC, 50 Hz/60 Hz The following figure illustrates the partial external appearance of the power socket for an AC-powered...

  • Page 30: Fixed Interfaces

    Table 3-3 Attributes of the console port Attribute Description Connector RJ-45 Interface standard RS232 Baud rate 9600 bps (default) to 115,200 bps Connecting to the ASCII terminal Connecting to the serial interface of the local PC and running Function terminal emulation program on the PC Command line interface Console cable Console cable is an eight-wire shielded cable.
  • Page 31 Table 3-4 Attributes of the Ethernet interface Attribute Description Connector RJ-45 Interface MDI/MDIX auto-sensing Ethernet_II Frame format Ethernet_SNAP 10/100 Mbps auto-sensing Operating mode Full duplex/half duplex MDI (Media Dependent Interface) is a typical type of Ethernet interface provided by network adapters. MDIX is crossover media-dependent interface, which is commonly found on a Hub or LAN switch.

  • Page 32: Ethernet Switching Interface

    For a 10/100 Mbps port provided by the RPU, connect it to a PC or another router using a crossover cable or to a Hub or LAN switch using a straight-through cable. Step 2: View the LINK LED of the Ethernet interface: ON means a link is present. OFF means no link is present;...

  • Page 33: Connecting Aux To A Modem

    Crossover cable, at both ends of which, wires are crimped in the RJ-45 connectors in different sequences. The cable connects the same category of devices, such as PC to PC or PC to router. You can make crossover cables yourself as needed. In making network cables, shielded cables are preferred for electromagnetic compatibility sake.

  • Page 34: Interface Card Module

    When using the AUX interface for remote configuration or dial backup, you need to connect the local modem to the remote modem through PSTN and then to the remote device. For the configuration procedures, refer to MSR 20/30/50 Series Routers User Manual. Interface Card Module The MSR 20 Series Routers are available with various types of interface card modules.

  • Page 35: Uninstalling The Slide Rail

    Uninstalling the Slide Rail Figure 3-13 Loosen the screw Figure 3-14 Draw out the slide rail Verifying Installation During router installation, you must verify installation each time you power on the router, making sure that: Whether there is enough space around the router for heat-dissipation, and whether the workbench is stable enough.
  • Page 36 Table of Contents 4 Startup and Configuration ························································································································4-1 Startup·····················································································································································4-1 Setting up Configuration Environment·····························································································4-1 Powering on the Router···················································································································4-3 Startup Process ·······························································································································4-4 Configuration Fundamentals···················································································································4-5 Basic Configuration Procedures······································································································4-6 Command Line Interface ·················································································································4-6 Arranging Slots and Numbering Interfaces ·····················································································4-7...

  • Page 37: Startup And Configuration

    Startup and Configuration Startup You can only configure the MSR 20 router through the console port if it is the first time you use it. Setting up Configuration Environment Connecting the router to a console terminal To set up the local configuration environment, RJ-45 connector of the console cable needs to be connected to the console port on the router, and DB-9 connector to the serial interface of a PC, as shown in the following figure.
  • Page 38 Figure 4-2 Setting the connection port in the local configuration Setting terminal parameters. As shown in the following figure, in the properties dialog box of the serial interface, set the baud rate to 9600, data bit to 8, no parity check, stop bit to 1, and flow control to none.

  • Page 39: Powering On The Router

    Figure 4-4 Setting terminal type Powering on the Router Checking before power-on Check according to the following items before powering on the router. Whether the power cord and PGND wire are correctly connected. Whether the voltage of the power supply complies with the requirement of the router. Whether the console cable is correctly connected, whether the PC or terminal for configuration is open, and whether the settings are done.

  • Page 40: Startup Process

    For local configuration, after you power on the router, you can see the startup banner. See section “Startup Process”. After completing the power-on self-test (POST), the system asks you to press <Enter>. When the prompt appears, you may proceed to configure the router. Startup Process During the power-on or reboot process, the console terminal displays the following information first: Do you want to go on checking sdram? Yes or not(Y/N)

  • Page 41: Configuration Fundamentals

    CF Card is Inserted, now is mounting... cf:/ - Volume is OK Mount CF Card OK! CF Card Size:256MBytes Press Ctrl+B to enter extended boot menu... Enter <Ctrl+B>, the system will enter the extended BootROM menu; otherwise, the system will enter the program decompression process.

  • Page 42: Basic Configuration Procedures

    Step 1: Before configuring the router, the networking requirements should be made specific, which include networking purpose, the role of the router in the network, the division of subnets, WAN type and transmission medium, the network security policy and reliability. Step 2: Based on the above requirements, draw a clear and integrated networking diagram.

  • Page 43: Arranging Slots And Numbering Interfaces

    Arranging Slots and Numbering Interfaces Slot arrangement The MSR 20 series provides many types of interfaces, such as console, AUX, Ethernet, serial (synchronous/asynchronous), and asynchronous port. The following describes how these interfaces are numbered. Figure 4-5 Slot arrangement on the MSR 20-20 (1) Slot0 (2) Slot1 (3) Slot2...
  • Page 44 The interfaces are represented by interface-type X/Y, where interface-type can be serial, asynchronous, or Ethernet, and so on; X specifies the slot number; Y specifies the interface number. Different interfaces on an interface module share the same slot number X. For every interface, Y starts from 0 and Y indicates the interface sequence on the interface module, from left to right.
  • Page 45 Table of Contents 5 Software Maintenance·······························································································································5-1 Introduction ·············································································································································5-1 Files ·················································································································································5-1 Software Maintenance Methods······································································································5-3 BootROM Menu ······································································································································5-4 Main BootROM Menu ······················································································································5-4 BootROM Submenus·······················································································································5-6 Upgrading BootROM Through Serial Port ······························································································5-9 Modifying Serial Port Parameters····································································································5-9 Upgrading BootROM ·····················································································································5-11 Upgrading Application Program Through Serial Port············································································5-12 Upgrading Application Program Through Ethernet Interface································································5-12 Configuring Ethernet Parameters··································································································5-12 Upgrading Application Program Through Ethernet Interface ························································5-14...

  • Page 46: Software Maintenance

    Software Maintenance Introduction Files BootROM program file The file is used for booting application at boot. A complete BootROM file includes two segments: basic and extended. Application program file The router is available with Dual Image function. By default, the system defines and attempts to boot in order with three boot files: main, backup, and secure, provided they are available with CF card.
  • Page 47 Configuration file The file stores configuration information of the router. By default, the system defines and attempts to boot in order with three configuration files: main, backup, and default, provided they are available with CF card. If the router fails to boot with the secure boot file, it prompts the boot failure.

  • Page 48: Software Maintenance Methods

    The file name cannot be longer than 64 characters (including drive letter and a string terminator. If the drive letter is “CF: /”, the file name can be at most [ 64-1-4 ] = 59 characters in length; or, errors will occur in file operation.

  • Page 49: Bootrom Menu

    Figure 5-1 Upgrade BootROM and Comware under Comware V5 environment Start Comware version Upgrade Comware ? Choose correct Comware Choose upgrade mode Via network interface Xmodem upgrade TFTP upgrade upgrade Upgrade BootROM Menu Main BootROM Menu When the router is powered on and reboots, the console terminal displays: Do you want to go on checking sdram? Yes or not(Y/N) This prompts whether to perform memory check.
  • Page 50 system start booting..Version 2.11 Press CTRL+D to stop auto-boot Booting Normal Extended BootRom Decompressing...done! Ensure the baudrate is set to 9600bps!Starting at 0xa00000... ******************************************************* MSR20-21 BOOTROM, Version 2.11 ******************************************************* Copyright(c) 2004-2007 Compiled date: Apr 09 2007, 08:52:28 CPU type : MPC8248 CPU L1 Cache : 16KB CPU Clock Speed : 400MHz...

  • Page 51: Bootrom Submenus

    | <1> Boot From CF Card | <2> Enter Serial SubMenu | <3> Enter Ethernet SubMenu | <4> File Control | <5> Modify Bootrom Password | <6> Ignore System Configuration | <7> Boot Rom Operation Menu | <8> Clear Super Password | <9>...
  • Page 52 | <5> Modify Serial Interface Parameter | <6> Exit To Main Menu ============================================================= Enter your choice(1-6): The menu is defined as follows: Table 5-4 BootROM serial submenu Menu item Description <1> Download Application Program To SDRAM Download the application program to SDRAM And Run and run it.
  • Page 53 File control submenu Enter <4> under the main BootROM menu to enter the file control submenu. Through this submenu, the system can display application program file type in memory, modify file name and delete files. The prompt is shown below: ========================<File CONTROL>======================= |Note:the operating device is CF Card | <1>...

  • Page 54: Upgrading Bootrom Through Serial Port

    Table 5-7 BootROM operation submenu Menu item Description <1> Backup Full Boot ROM Backup full BootROM. <2> Restore Full Boot ROM Restore full BootROM. <3> Update Full Boot ROM With XModem Upgrade full BootROM through XModem. <4> Update Extended Boot ROM With XModem Update extended BootROM through XModem.
  • Page 55 Figure 5-2 Disconnect terminal Click [File/Properties], and press <Configure…> to change baud rate to 115200 bps: Figure 5-3 Modify baud rate Click [Call/Call] to establish new connection. Figure 5-4 Establish new connection Then, press <Enter> to prompt current configuration baud rate and return to the previous menu. The system prompts: The current baudrate is 115200 5-10...

  • Page 56: Upgrading Bootrom

    Restore the baud rate in the HyperTerminal to 9600 bps (the default) after upgrading the BootROM. This is to ensure that information can be displayed on the console screen after system boot or reboot. Upgrading BootROM First, enter <7> in the main BootROM menu (refer to section “Main BootROM Menu”) to enter the BootROM operation submenu, under which all BootROM operations are completed.

  • Page 57: Upgrading Application Program Through Serial Port

    After completing download, the following information appears on terminal interface to indicate download and upgrade success: Download successfully! 434432 bytes downloaded! Updating Extended BTM Updating Extended BootRom. Change the baud rate of the console terminal from 115200 bps to 9600 bps, and then reboot the router. The file name, size and path vary in different situations.
  • Page 58 Enter <3> under the main BootROM menu to enter the Ethernet Interface submenu. Then, enter <5> to enter the Configure Ethernet interface menu: Note: Two protocols for download, tftp & ftp. You can modify the flags following the menu except the boot device. tftp--0x80, ftp--0x0.

  • Page 59: Upgrading Application Program Through Ethernet Interface

    When configuring parameters, enter new parameters directly; or press <ENTER> to accept the default parameter coming after the colon.“.” for “clear field”, “-” for “go to previous filed", and “Ctrl+D” for “quit”. Upon upgrade failure, the system prompts “Loading failed”. In this case, please reboot the router to validate the reconfigured IP address.
  • Page 60 No TFTP/FTP Server is available with the MSR 20 series. You must install one yourself. Step 2: Modify Ethernet parameters. Refer to section “Configuring Ethernet Parameters” for details. Step 3: Enter <3> to enter Ethernet submenu. For example, when upgrading main application program, enter <2>...

  • Page 61: Maintaining Application Program And Configuration Through Command Lines

    Please set application file type in cf: M=MAIN B=BACKUP S=SECURE N=NOTYPE ************************************************************************** Size(B) Time Type Name 15561860 Jul-10-2006 14:14 cf:/main.bin ************************************************************************** Enter File Name:cf:/main.bin Select the application program as the main boot file, and enter its complete path and file name. Modify this file Attribute: +Main -Main...
  • Page 62 program of the router to the file server, or download configuration file or application program to the router from the file server. Configuring environment Step 1: Set up hardware environment (refer to section “Upgrading Application Program Through Ethernet Interface” for details), and point the server path to the folder where the file is put. Figure 5-8 Networking diagram for maintenance under command line mode Configure the IP addresses of the two sides to be in the same network.

  • Page 63: Maintaining The Router With Ftp Server

    <DEVICE>tftp 192.168.0.1 put config.cfg config.bak File will be transferred in binary mode Sending file to remote tftp server. Please wait... \ TFTP: 1045 bytes sent in 0 second(s). File uploaded successfully. Use this command to download the config.cfg file on the server to the router: <DEVICE>tftp 192.168.0.1 get config.cfg config.cfg The file config.cfg exists.
  • Page 64 Figure 5-9 Router maintenance when it serves as the server Ethernet cable Router TFTP/FTP Server Console cable TFTP/FTP Client Configure the IP addresses of the two sides to be in the same network. In this section, the PC server is set to 192.168.0.1, and the router Ethernet interface connected to it (Ethernet interface 0/0 in this example;...
  • Page 65 After you correctly enter the username and password, the system prompts login success, and you can complete maintenance of the router, for example, modifying transmission mode and local path, and backing up files. In this example, the main.bin file on the router is backed up to the PC. ftp>...

  • Page 66: Maintaining Application Program And Configuration File

    Step 2: Maintain the router through the terminal connected to the console port as follow: <DEVICE>ftp 192.168.0.1 Trying 192.168.0.1 ... Press CTRL+K to abort Connected to 192.168.0.1. 220 3Com 3CDaemon FTP Server Version 2.0 User(192.168.0.1:(none)): guest 331 User name ok, need password Password: 230 User logged in [ftp] Use the command as follows to maintain the router.
  • Page 67 Display All File In cf: ************************************************************************** Size(B) Time Name 14323376 Mar-23-2006 11:47 cf:/main.bin 14144592 Mar-17-2006 19:39 cf:/d13.bin Mar-23-2006 15:39 cf:/config.cfg Mar-20-2006 09:55 cf:/private-data.txt 14323456 Mar-25-2006 10:38 cf:/secure.bin 238664 Mar-27-2006 10:50 cf:/logfile/logfile.log ************************************************************************** Set application file type Enter <2> under the file control submenu to enter the set application file type menu: Please set application file type in cf: M=MAIN...
  • Page 68 ************************************************************************** Enter File Name: Enter the file name, including device type and extension name. Take cf:/router.cfg for example. Enter the complete file name, press <ENTER>, and then the system prompts to modify the file type: Enter File Name: cf:/router.cfg Modify this file Attribute: +Main -Main +Backup...

  • Page 69: Dealing With Router Password Loss

    Dealing with Router Password Loss Do as follows when your BootROM password, user password or Super Password is lost. User Password Loss You cannot enter the system if you lose your user password. You can boot the system by neglecting system configuration.

  • Page 70: Bootrom Password Loss

    BootROM Password Loss Contact the agent or our technical support personnel in the event of BootROM password loss. They can help you set a new password Modify the BootROM password under the main BootROM menu. Enter <5> to modify the password following the prompt. The console terminal displays: Change password.
  • Page 71 Table of Contents 6 Hardware Maintenance ·····························································································································6-1 Preparing Tools·······································································································································6-1 Opening/Closing Chassis Cover ·············································································································6-1 Internal Structure·····································································································································6-3 Installing/Removing CF Card ··················································································································6-4 Structure ··········································································································································6-4 Installing CF Card····························································································································6-4 Removing CF Card··························································································································6-4 Replacing Memory Bar····························································································································6-5 Memory Bar Structure ·····················································································································6-6 Memory Bar Slot······························································································································6-6 Installing/Removing Memory Bar ····································································································6-6 Installing/Removing ESM/VCPM Card····································································································6-7...

  • Page 72: Hardware Maintenance

    Hardware Maintenance Preparing Tools Phillips screwdriver Straight screwdriver ESD-preventive twist strap Static shielding bag The tools are not available with the MSR 20 series. You must prepare one yourself. Opening/Closing Chassis Cover Step 1: Power off the router and remove the power cord. Step 2: Remove all cables of interface modules on the back panel (keep the ground cable connected).
  • Page 73 Figure 6-2 Turn the screwdriver in the hole on MSR 20-20/20-21 Figure 6-3 Remove/install captive screws of MSR 20-40 Figure 6-4 Turn the screwdriver on MSR 20-20/20-21 On a mounting screw of your router chassis, there is an anti-dismantle seal of our company. You must keep it in good condition when asking your sales agent for servicing.

  • Page 74: Internal Structure

    Internal Structure Figure 6-5 Internal structure of MSR 20-20/20-21 (1) Power module (2) Memory bar slot (3) ESM slot (4) Fan module (5) SIC slot1 (6) SIC slot2 Figure 6-6 Internal structure of MSR 20-40 (1) Power module (2) CF card slot (3) SDRAM slot (4) ESM slot0 (5) ESM slot1...

  • Page 75: Installing/Removing Cf Card

    Installing/Removing CF Card Structure Figure 6-7 Front view of CF card Installing CF Card Install the CF card following these steps: Step 1: Push the spring button into the slot completely, and make sure it only springs out with outside force.

  • Page 76: Replacing Memory Bar

    Figure 6-9 Press the spring button to make the card spring out Do not remove the card when the router is booting or the LED is blinking to avoid hardware damage. Replacing Memory Bar This section describes how to replace a memory bar. See the following flow. Figure 6-10 Memory bar maintenance flow Start Start...

  • Page 77: Memory Bar Structure

    Hold the memory bar by its edge and avoid touching the components on its surface. An improper operation might result in damage. It is normal that you feel hard when removing the memory bar, but do not overexert. Use the memory bars provided by our company. only. Otherwise, anomalies might occur to the device Memory Bar Structure Figure 6-11 Memory bar structure...

  • Page 78: Installing/Removing Esm/Vcpm Card

    Figure 6-13 Install memory bar into the slot Follow the steps below to remove the memory bar: Step 1: Make sure all power interfaces are shut down, and then proceed. Step 2: Press the spring clips on the two sides of the memory bar, and pull outwards levelly until the memory bar separates with the spring clips and forms an angle of 45 degrees with the main board.
  • Page 79 Step 6: Install the cover and power it on. Figure 6-15 Install card bracket Figure 6-16 Fasten the card on the bracket with screws Perform the steps inversely to remove the card.

  • Page 80: Troubleshooting

    Table of Contents 7 Troubleshooting ········································································································································7-1 Troubleshooting the Power System ········································································································7-1 Troubleshooting the Configuration System·····························································································7-1 Troubleshooting Application Software Upgrade ·····················································································7-1...

  • Page 81: Troubleshooting

    Troubleshooting Troubleshooting the Power System Symptom: The PWR LED on the PSU is OFF. Solution: Check that: The power switch on the router is turned on The switch of the power source is turned on The power cord is correctly connected The power source meets the requirement of the router Troubleshooting the Configuration System If the router passes POST after powered on, the console screen displays the startup banner;...
  • Page 82 When upgrading the software using TFTP, the system displays: boot device : motfcc unit number processor number file name : main.bin inet on ethernet (e) : 192.168.0.2 host inet (h) : 192.168.0.1 user (u) : guest ftp password (pw) : 123456 flags (f) : 0x80 Loading...
  • Page 83 The bar code labels on the chassis and the FICs contain information about production and servicing. Before you ask your agent for servicing, provide its bar code. If you do not set the parameters such as the host name and gateway, they will not be displayed when you upgrade the router.

This manual is also suitable for:

Msr 20-20Msr 20-40

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