Wacom CINTIQ - HELP Manual
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Wacom CINTIQ - HELP Manual

Wacom CINTIQ - HELP Manual

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Help
Contents
Back
About This Help...
Navigating the Help
Customizing
Opening the Control Panel
Control Panel Features
Tabs
Control Panel Lists
Control Panel Buttons
Customizing Your Interactive Pen Display
Cintiq Pen Tabs
Calibrating the Interactive Pen Display
Adjusting Tip Feel
Adjusting Double-Click
Customizing Tool Buttons
Button Functions
Adjusting Eraser Feel
Customizing the Pop-up Menu
Add Macros (Macintosh only)
Add Keystrokes
Setting Mouse Speed
Add Mapping Options
Removing Pop-up Menu Options
Working with Application-Specific Settings
Creating an Application-Specific Setting
Changing Settings for a Specific Application
Removing Application-Specific Settings
Checking Your USB Connection Mode
Checking Your Serial Connection
Pull-Down Menus
File
Edit
Add
>>
Remove
Language
Help

Advanced Features

Advanced Tip Pressure Settings
Click Force Adjustment
Pressure Curve Adjustment
Advanced Eraser Pressure Settings
Copying Settings
Using Multiple Tablets

Having Trouble?

Troubleshooting
Testing the Interactive Pen Display
Testing Your Cintiq Pen
Resolving Software Conflicts for Macintosh OS 8 or 9
Using the Extensions Manager
Troubleshooting Tables
USB Connection Problems
Serial Connection Problems
General Problems
Windows-Specific Problems
Macintosh-Specific Problems
Contacting Technical Support
Linking to the Web Page
Pre-Contact Checklist
Who to Call
USA, Canada, Central and South America
Europe, Middle East and Africa
Japan
Asia Pacific (English)

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Summary of Contents for Wacom CINTIQ - HELP

  • Page 1: Advanced Features

    Help Contents Back >> About This Help... Remove Navigating the Help Language Help Customizing Advanced Features Opening the Control Panel Control Panel Features Advanced Tip Pressure Settings Tabs Click Force Adjustment Control Panel Lists Pressure Curve Adjustment Control Panel Buttons Advanced Eraser Pressure Settings Customizing Your Interactive Pen Display Copying Settings...
  • Page 2 Help Contents Back << >> ABOUT THIS HELP... This online Help provides quick access to information about your Cintiq or PL series Interactive Pen Display. Just click on a navigation button or highlighted word to move through the document. • The information in this document is common to both Windows and Macintosh platforms, unless otherwise noted.

  • Page 3: Opening The Control Panel

    (For earlier Macintosh ACOM operating systems, open the Apple menu and choose C . Double-click on the tablet icon.) ONTROL ANELS To open the Wacom tablet control panel, double-click here with the Cintiq Pen. Windows control panel shown above.

  • Page 4: Control Panel Features

    Contents Back << >> CONTROL PANEL FEATURES Use the Wacom tablet control panel to customize your Interactive Pen Display and Cintiq Pen. This button adds an application Pull-Down Menus access many control panel features. to the list at the left.
  • Page 5 Help Contents Back << >> TABS The tabs allow you to customize your Interactive Pen Display and Cintiq Pen. Displayed if you are working with a serial connection. Displayed if you are using a USB connection that supports Recognition Data mode. Note: The A is for advanced users who want to create application-specific settings;...
  • Page 6 Help Contents Back << >> Tab buttons apply only to the selected tab: • To set the currently open tab to its factory default values, click • For Windows: If you have changed settings on a tab and want to return the tab to its previously saved or last applied settings (whichever is most recent using the OK or A buttons), click PPLY...

  • Page 7: Control Panel Lists

    (The T can display multiple tool icons when used with Wacom Intuos or Graphire tablets which support the use of multiple input tools.) When you are ready to create custom settings for individual applications, see Working with Application- Specific...
  • Page 8 Help Contents Back << >> CONTROL PANEL BUTTONS The control panel buttons apply to all items in the control panel, including tab settings, items in control panel lists, and menu options. For Windows: • To close the control panel and save changes, click •...
  • Page 9 Help Contents Back << >> For Macintosh: The control panel buttons are common to the entire control panel. • To exit the control panel, either click on the close box (located on the window title bar), or select Q from the F menu.
  • Page 10 << >> CUSTOMIZING YOUR INTERACTIVE PEN DISPLAY To change your tablet, display, or pen settings, open the Wacom tablet control panel, select the desired tab, and modify the settings. CINTIQ PEN TABS When you open the Wacom tablet control panel, the following tabs are displayed: Displayed if you are working with a serial connection.
  • Page 11 Help Contents Back << >> CALIBRATING THE INTERACTIVE PEN DISPLAY You will need to calibrate the tablet in order to line up the screen cursor position with the position of the pen on the Interactive Pen Display. On a multiple monitor system you may also have to select the LCD display when calibrating the tablet.
  • Page 12 Help Contents Back << >> Cross-hairs 4. Hold the pen as you normally do, and use the pen tip to click on the cross-hairs in the upper-left corner. 5. Then click on the cross-hairs that are displayed in the lower- right corner.

  • Page 13: Adjusting Tip Feel

    Help Contents Back << >> ADJUSTING TIP FEEL To adjust the sensitivity of your pen tip, select the T tab. To create broad brush strokes or to click with a light touch, use a soft tip setting. For maximum control while drawing thin lines, use a firm tip setting.
  • Page 14 Because a large double-click distance may adversely affect your brushstrokes in OUBLE LICK some drawing applications, Wacom recommends setting a small double-click distance and using the upper side switch (Windows) or lower side switch (Macintosh) to double-click. Use custom double-click settings when checked.

  • Page 15: Customizing Tool Buttons

    Help Contents Back << >> CUSTOMIZING TOOL BUTTONS Select the T tab to change the functions assigned to the eraser, side switch, and tip of your UTTONS pen. For each tool button, a pull-down menu enables you to choose the function that will be performed. Select the function to perform when using the eraser.

  • Page 16: Button Functions

    Help Contents Back << >> Button Functions Each button has a pull-down menu that allows you to choose the function that will be performed when the button is pressed. The following list describes all available functions. However, some options are not available for all buttons.
  • Page 17 Help Contents Back << >> • Click-Lock. (Macintosh only.) Simulates holding down the mouse button. Press the tool button once to initiate click lock. Press the button again to release click lock. Click lock is useful for dragging objects or selecting blocks of text. •...
  • Page 18 Help Contents Back << >> • ..Enables you to simulate modifier key(s) (such as S or C ). Many applications use ODIFIER HIFT modifier keys to constrain the size or placement of objects. If you select this option, the D EFINE dialog box appears.
  • Page 19 Help Contents Back << >> • Macro... (Macintosh only.) Enables you to play a macro sequence. When you select this option, the dialog box appears. There, you can select a predefined macro to play back. ELECT ACRO After selecting a macro, click OK. Choose the macro type.
  • Page 20 Help Contents Back << >> • . Sets a button so that, when pressed, the pressure is locked at the current pressure RESSURE level until the button is released. For example, you can paint with pressure-sensitivity until you reach the brush size that you like. You can then press the button and continue painting with the same size brush until the button is released.
  • Page 21 Help Contents Back << >> • . Displays a Pop-up Menu on your screen. See Customizing the Pop-up Menu for more information. • . Default setting for the eraser. When the screen cursor is over a text box or application window RASE that is supported by the eraser, the eraser cursor is displayed and any selected text or objects are deleted.

  • Page 22: Adjusting Eraser Feel

    Help Contents Back << >> ADJUSTING ERASER FEEL To adjust the sensitivity of your pen’s eraser, select the E tab. To erase with a broad stroke or RASER to click with a light touch, use a soft eraser setting. For maximum control while erasing, use a firm eraser setting.
  • Page 23 Help Contents Back << >> CUSTOMIZING THE POP-UP MENU Select the P tab to customize the available functions on the Pop-up Menu list. The Pop-up Menu list may include keystroke functions, mapping options, and predefined macros (Macintosh only). To display the Pop-up Menu, set one of your tool buttons to the P function.
  • Page 24 Help Contents Back << >> ADD MACROS (MACINTOSH ONLY) To add a macro to the Pop-up Menu, click on the A ... button. A dialog box will appear where ACRO you can select the name of a macro function to add. You can also set different macros for different applications.
  • Page 25 Help Contents Back << >> SETTING MOUSE SPEED To change the screen cursor acceleration and speed when in M , click on the S OUSE OUSE ... button (located on the P tab) to display a dialog box where you can make your PEED adjustments.
  • Page 26 Help Contents Back << >> ADD MAPPING OPTIONS Click on the A button (when visible) to add the P and M mapping APPING PTIONS OUSE options to the Pop-up Menu list. • With the Interactive Pen Display correctly calibrated in P , the screen cursor should always follow the physical pen tip on the screen.
  • Page 27 Help Contents Back << >> WORKING WITH APPLICATION-SPECIFIC SETTINGS You may wish to have different tool settings for a particular application. The A lets you PPLICATION customize your tablet and pen settings for individual applications. The A PPLICATION displays icons for applications with customized settings.
  • Page 28 Help Contents Back << >> If application-specific settings have not been created, a single icon labeled A is displayed PPLICATIONS in the A , and the pen settings displayed in the tabs are applied to all applications. PPLICATION When a second application is added to the A , the A icon changes to A PPLICATION...
  • Page 29 Help Contents Back << >> CREATING AN APPLICATION-SPECIFIC SETTING To create an application-specific setting, click on the A ... button or select PPLICATION TO ... from the A pull-down menu. The A PPLICATIONS FOR USTOM ETTINGS PPLICATION FOR USTOM dialog box appears. ETTINGS to select the ROWSE...
  • Page 30 Help Contents Back << >> CHANGING SETTINGS FOR A SPECIFIC APPLICATION To change settings for a specific application, from the A choose the application you want to PPLICATION change pen settings for. Change the tab settings for the selected application and tool combination. REMOVING APPLICATION-SPECIFIC SETTINGS To remove application-specific settings: 1.
  • Page 31 Help Contents Back << >> CHECKING YOUR USB CONNECTION MODE If you are working with a USB connection, select the T tab to set the mode your tablet is ABLET operating in. S mode is the default setting, and is recommended for most applications. TANDARD mode increases the number of data packets sent, and should only be used with ECOGNITION...
  • Page 32 Help Contents Back << >> CHECKING YOUR SERIAL CONNECTION Select the C tab to check the status of your tablet serial connection to the serial computer ONNECTION input port. When checked, the tablet driver is on. Displays all serial ports. The port in use by the tablet is selected.
  • Page 33 Help Contents Back << >> PULL-DOWN MENUS Use the pull-down menus to access additional custom settings options, a language selection menu, and online documentation. Help is available for most dialog boxes that appear when you make a menu selection—just click on the dialog box Help button for detailed information on settings and options. For Windows: You can use keyboard shortcuts to select a menu.
  • Page 34 Help Contents Back << >> The A menu contains the following options: • ..Opens a dialog box where you can add one or more tablets. ABLET • ..Opens a dialog box where you can add an application to the A PPLICATION FOR USTOM ETTINGS...
  • Page 35 Help Contents Back << >> LANGUAGE The L menu allows you to switch between English and other installed languages. Typically, the ANGUAGE language of the operating system is installed when you install the driver, but additional languages can be installed by performing a custom install over the initial installation. HELP The H menu contains the following options:...

  • Page 36: Advanced Tip Pressure Settings

    Help Contents Back << >> ADVANCED TIP PRESSURE SETTINGS To customize advanced tip pressure settings, from the T tab select M . The advanced PTIONS options enable you to change the click pressure and pressure curve settings independently. (In the basic options display, these settings are adjusted simultaneously with the T slider.) RESSURE...

  • Page 37: Click Force Adjustment

    Help Contents Back << >> CLICK FORCE ADJUSTMENT The click force setting adjusts the amount of force required to generate a button click. The C bar graphically displays LICK ORCE the force level at which a click occurs. Enter a value from 1 to 50% or drag the C bar to set the force LICK...

  • Page 38: Pressure Curve Adjustment

    Help Contents Back << >> PRESSURE CURVE ADJUSTMENT Changing the shape of the pressure curve will change the feel of the pen tip. A pressure curve that increases quickly makes the tip feel more sensitive to changes in force. The control points at each end of the pressure curve set the minimum and maximum amount of force your pen will respond to.
  • Page 39 Help Contents Back << >> To automatically set the maximum force for the way you draw, click the S button and draw TART several strokes in the drawing area. As you draw, the M control moves, and the value in AXIMUM ORCE the edit box changes to reflect the peak pressure registered by your hand movements.

  • Page 40: Advanced Eraser Pressure Settings

    Help Contents Back << >> ADVANCED ERASER PRESSURE SETTINGS To customize advanced eraser pressure settings, select the E tab and click on the M RASER button. You work with the advanced eraser settings in the same manner as with the Advanced PTIONS Tip Pressure...

  • Page 41: Copying Settings

    Help Contents Back << >> COPYING SETTINGS To copy settings from one application to another application, choose the C ... option from ETTINGS the E menu, or click on the C ... button. A dialog box is displayed where you can copy ETTINGS settings between different applications.
  • Page 42 • Otherwise, from the Wacom tablet control panel’s A menu, choose T ... and follow the prompts. ABLET • If multiple tablets are installed, the tablet used to open the Wacom tablet control panel is selected as the default tablet.

  • Page 43: Troubleshooting

    << >> TROUBLESHOOTING Most of the time your tablet will work flawlessly. But if you are having trouble, Wacom recommends you do the following: 1. Refer to the troubleshooting procedures described in this section and in the printed Installation Guide and User’s Manual.
  • Page 44 TESTING THE INTERACTIVE PEN DISPLAY If the Wacom Tablet driver failed to load properly, first perform the recommended action in any error message that may appear on your screen. If that does not solve the problem, perform the following tests.
  • Page 45 Cintiq directly into the USB port on your computer. 4. For serial connections, check the tablet connection. Open the Wacom tablet control panel to the tab. It should indicate that the tablet is responding. If not, make sure that all tablet ONNECTION cabling is properly connected.
  • Page 46 Help Contents Back << >> TESTING YOUR CINTIQ PEN From the Wacom tablet control panel’s H menu, select D ... to open the D dialog IAGNOSTICS IAGNOSTICS box. The tablet driver version, tablet hardware and connection, and pointing device information is shown.
  • Page 47 If you are troubleshooting and completed the hardware troubleshooting but did not find a problem, you may have a software conflict. If the Wacom Tablet icon appears with a red X through it when starting your computer, follow the steps below to locate a possible software conflict. (A red X through the Wacom Tablet icon means the Wacom tablet driver failed to load properly.)

  • Page 48: Troubleshooting Tables

    Help Contents Back << >> TROUBLESHOOTING TABLES If you encounter problems with your Cintiq Pen or Interactive Pen Display, refer to the following tables. Your problem may be described here, and you can try the solution offered. Be sure you refer to the Readme file for the latest troubleshooting information.
  • Page 49 Then install your tablet. The Cintiq Pen buttons do not Open the Wacom tablet control panel and go to the C tab. ONNECTION work and the screen cursor will Verify that the T ON is checked.

  • Page 50: General Problems

    Help Contents Back << >> GENERAL PROBLEMS The tablet power light is off. Check all connections, and make sure your computer and Interactive Pen Display are turned on. If you have a USB connection, make sure that you are connected to an active USB port. Always be sure to use only the AC adaptor that came with the Interactive Pen Display;...
  • Page 51 Help Contents Back << >> The Cintiq Pen selects Open the Wacom tablet control panel and go to the tool’s T tab. everything or will not stop Move the T slider toward F , or select the M RESSURE drawing.
  • Page 52 The side switch does not work. Be sure you press the side switch when the pen tip is in proximity—do this without pressing down on the pen tip. From the Wacom tablet control panel, verify that the side switch is set to the proper function for the application and tool that you are using.
  • Page 53 Make sure the Wacom tablet driver has loaded properly by opening jump to the pen tip location the Wacom Tablet control panel. If the driver did not load you will see when the pen is placed on the an error message. If an error message appears, reboot your Cintiq display, and it does not computer.
  • Page 54 Log out, and then log back in. When the REFERENCES tablet driver loads it will create a new preferences file with factory default settings. Open the Wacom Tablet Control Panel and recalibrate the tablet. For Macintosh OS 8 or 9: From the S...
  • Page 55 Help Contents Back << >> When using the Interactive You can use your pen to control the other monitors in M OUSE Pen Display on a multiple To use M , first set the pen’s DuoSwitch button to M OUSE monitor system, you cannot ..
  • Page 56 (Windows 95, 98, or Me) is LOSE ROGRAM the screen cursor cannot be active the Wacom tablet will not work. Use your mouse or keyboard to controlled with your Cintiq continue. When this dialog box is closed, you can again use your pen Pen.

  • Page 57: Contacting Technical Support

    >> CONTACTING TECHNICAL SUPPORT If you have a problem with your Wacom Interactive Pen Display, first verify the tablet is correctly installed, and then check Troubleshooting. If you cannot find the answer in this Help, you may find updated information about your problem in the Readme file located on the Interactive Pen Display CD.

  • Page 58: Japan

    >> WHO TO CALL If you think your Interactive Pen Display is not working properly, contact the Wacom support staff for the area where your product was purchased. If you have a modem, you can download the latest software drivers from the Internet.

  • Page 59: Contact Your Local Distributor, Or

    8:30 am to 5:00 pm Friday, Pacific Time) FAX: ++1-360-896-9724 Technical Support. (English) To purchase parts and accessories, call toll-free: 1-888-884-1870 (USA and Canada only) or visit Wacom’s web site at http://www.wacom.com/wacomdirect/ (USA only). Outside of the USA and Canada, please contact your local dealer or distributor.

  • Page 60: Contact Your Local Distributor, Or

    Help Contents Back << >> Europe, Middle East and Africa Contact your local distributor, or: Worldwide Web: http://www.wacom-europe.com Software updates. Online support database. Anonymous FTP Site: ftp://ftp.wacom-europe.com/pub/ Software updates. Phone (Austria): ++43-(0)1-790 825 550 Technical Support. Phone (Belgium): ++32-(0)2-275 0691 Technical Support.

  • Page 61: Table Of Contents

    Help Contents Back << Japan Contact your local distributor, or: Worldwide Web: http://tablet.wacom.co.jp Software updates and information. (Japanese) Phone: ++81-(0)47-380-8877 Technical Support. (Japanese) FAX: ++81-(0)47-380-8711 Technical Support. (Japanese) Internet Email: tablet@wacom.co.jp Technical Support and sales. (Japanese) To purchase parts and accessories, please contact your local dealer or distributor.

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