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Hypercom ICE Series Troubleshooting Manual page 50

Spos version 05b

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Chapter 2
The following user messages indicate conditions that arise from incorrect user or cardholder actions
and need correction at the point of sale.
Message
&$5' /,0,7
(;&(('('
'(&/,1('
(;&(66,9( 3,1
75,(6
(;3,5(' &$5'
,1&255(&7 3,1
,168)),&,(17 )81'6
,19$/,' $&&2817
,19$/,'
75$16$&7,21
3/($6( :$,7
2-6
Table 2-2. User messages
Description
Amount the cardholder entered is greater than the transaction limit for the
terminal.
Transaction was declined by the bank or bank network.
PIN number entered and re-entered is invalid.
Expiration date on magnetic stripe or manually entered number indicates an
expired card.
Incorrect personal identification number.
Cardholder does not have the requested amount available.
The host did not accept the card.
Transaction is not allowed at the terminal.
Terminal is waiting for further instructions from the host.
ICE Series Troubleshooting Manual
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940331-002, rev. A

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