Related Manuals for Teladoc Health Viewpoint Cart
Summary of Contents for Teladoc Health Viewpoint Cart
- Page 1 Teladoc Health™ ® Viewpoint Cart Quick Start Guide P/ N: MA-20160-002 © Copyright, 2021 Teladoc Health™ Release: 4 2...
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Page 2: Table Of Contents
Table of Contents VIEWPOINT CART PRE-INSTALLATION UNPACKING AND CHARGING THE VIEWPOINT CART MOVING THE VIEWPOINT CART POWER ON VIEWPOINT CART VIEWPOINT CART WI-FI CONNECTION SETUP VERIFY DEVICE CONNECTIVITY WITH TELADOC HEALTH NETWORK SCHEDULE A TEST SESSION CONTACT INFORMATION 24 / 7 Technical Support... -
Page 3: Viewpoint Cart Pre-Installation
All locations where the device is to be used. Any peripherals to be used with the Viewpoint Cart such as a stethoscope. NOTE: Allow the Viewpoint Cart to charge for at least 2 hours before starting the install- ation. 24 / 7 Technical Support... -
Page 4: Unpacking And Charging The Viewpoint Cart
WARNING: Plug the Viewpoint Cart into a grounded “Hospital Grade” electrical out- let to minimize the risk of electrical shock. 1. Carefully remove the Viewpoint Cart from its packaging, taking care not to cause damage. 2. Plug the Viewpoint Cart into grounded "Hospital Grade" AC outlet and allow the system to charge for at least 2 hours to reach a full charge. -
Page 5: Moving The Viewpoint Cart
5. Lock the wheels. 6. Plug in the power cord. WARNINGS: Wheels may lock when Viewpoint Cart is in motion if lock is engaged accidentally. Viewpoint Cart may tip forward if pushed with too much force when wheels lock. Please take care when moving to avoid damage or injury. -
Page 6: Power On Viewpoint Cart
The screen to the right displays when tablet is on and the software initialized. CAUTION: Keep the Viewpoint Cart plugged in whenever possible to keep it fully charged and ready for use. 24 / 7 Technical Support - 6 -... -
Page 7: Viewpoint Cart Wi-Fi Connection Setup
Ready before attempting to make a connection. NOTES: The Diagnostic Information page will display current WiFi status. The Viewpoint Cart will automatically connect to known Wi-Fi profiles. For stored WiFi profiles, the password can be changed by selecting it and editing the password. -
Page 8: Verify Device Connectivity With Teladoc Health Network
2. Contact your Teladoc Health account manager to complete the installation of the Viewpoint Cart and to allow it to be available for use. 3. Select the icon from the bottom of the Diagnostic Information Screen. - Page 9 Successful test results will display a green check-mark Unsuccessful tests results will display a red X 5. Follow the instructions on the screen if any unsuccessful test results that may arise. 6. Select the icon to rerun the Network Checkup before calling Customer and Technical Services at +1 (877) 4 84 -9119.
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Page 10: Schedule A Test Session
NOTES: These steps must be completed prior to granting connectivity between the Provider Access Software and the Viewpoint Cart for clinical use. It may take up to a day to receive a response for the request for test. Before scheduling the test session, make sure all areas where the Viewpoint Cart is to be used are available at the time of the test. -
Page 11: Contact Information
24/7 Live Remote Technical Support & Live Chat https:/ / intouchhealth.com/ contact-us/ Email Support ITHSupport@ intouchhealth.com Website www.InTouchHealth.com Teladoc Health User Manuals https:/ / intouchhealth.com/ manuals/ Sales & Product Demos (805) 562-8686 InTouch Technologies, Inc. 74 02 Hollister Avenue Goleta, CA 93117 Ph: +1.805.562.8686 •...
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