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Teladoc Health Lite 5 User Manual

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Lite® 5
USER GUIDE
USER GUIDE
© Teladoc Health, Inc. All rights reserved.
P/N: PL016157.B

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Summary of Contents for Teladoc Health Lite 5

  • Page 1 Lite® 5 USER GUIDE USER GUIDE © Teladoc Health, Inc. All rights reserved. P/N: PL016157.B...

  • Page 2: Table Of Contents

    Navigating the Touchscreen Interface ..........17 Settings Menu ..................... 18 Settings Functions ....................19 In Session Audio and Video ................. 23 Stethoscopes ...................... 25 Error Messages ....................25 Cleaning and Maintenance ..............27 Device Cleaning ....................27 © Teladoc Health, Inc. All rights reserved.
  • Page 3 Technical Specifications ..............29 System Input Power ..................30 IEC 60601-1 Classification ................30 Environmental Specifications ................30 Electrical Equipment Test Standards ..............30 FCC ........................31 IC ........................32 Contact Information ................33 © Teladoc Health, Inc. All rights reserved.

  • Page 4: Copyrights

    Lite® 5 User Guide Copyrights © Teladoc Health, Inc. All rights reserved. This manual contains information including, but not limited to, instructions, descriptions, definitions, firmware and software, which are proprietary to Teladoc Health. Copyright information is protected under Title 17 of the United States Code. This information shall not be copied, modified, or used in any manner that violates any rights of Teladoc Health.

  • Page 5: Safety Instructions

    Avoid the labeled pinch point on the rear of the display of your device. Body Float Type B. Equipment of Type B provides a particular degree of protection against electric shock, particularly regarding allowable leakage current and reliability of the protective earth connection (grounding). © Teladoc Health, Inc. All rights reserved.
  • Page 6 MODIFICATION: Tout changement ou toute modification non expressément approuvé par le bénéficiaire de cet appareil peut annuler l'autorisation de l'utilisateur à faire fonctionner l'appareil.high. © Teladoc Health, Inc. All rights reserved.

  • Page 7: Definition Of "Device

    Drug, and Cosmetic (FD&C) Act. Intended Application The Teladoc Health Lite 5 is intended to provide high quality HIPAA compliant audio and video sessions between a remote care provider and bedside over the Teladoc health Telehealth Network. Teladoc Health Lite 5 is intended to be used in professional healthcare facilities, primarily in the Emergency Department (ED) environment.

  • Page 8: Anatomy And Components

    Captures device side video for viewing on the Provider High-Definition Camera Access Software. Battery Meter Displays the power and charging status of the Lite 5. Includes ports for approved USB peripheral devices, HDMI Expansion Panel output, optional HDMI input, and Ethernet.
  • Page 9 Lite® 5 User Guide Power Button Used to toggle the power for the Lite 5. Adjust height of the integrated head module with camera, Adjustable Column audio system, and touchscreen display. Contains the device's serial number and support contact Serial Number Plate phone number.

  • Page 10: Installation

    1. Carefully remove the Lite 5 from its packaging, take care not to cause damage. 2. Plug the Lite 5 into a grounded "Hospital Grade" AC outlet, allow the device to automatically power on, and charge for 3 hours to reach a full charge.

  • Page 11: Wi-Fi Connection Setup

    • MB-15513 - Network Configuration for Teladoc Health Devices • MB-14011 - Teladoc Health Telehealth Network Specifications Contact your Teladoc Health representative for copies of these documents. Virtual care can be delivered to patients by using the Teladoc Patient Access Device and at least one Solo Provider account, which are linked via the Internet over a secure connection.

  • Page 12: Features

    • Manage settings. Height Adjustment Using the Adjustable Column, the Lite 5 head can be placed between 64.5" (164 cm) and 85.5" (217 cm) off the floor by raising or lowering the head up or down to the desired height.

  • Page 13: Moving The Device

    Lite® 5 User Guide Moving the Device The Lite 5 is designed to be moved by hospital staff within a broad array of environments such as clinics, emergency rooms, rural hospitals, long-term care communities and more. Prior to moving the Lite 5: •...
  • Page 14 If the battery charge drops below the threshold, the sound-byte “Please plug me in” will be played at intervals until the Lite 5 is plugged into a grounded AC power. After plugging in the device, the sound bite “thank you” will be played.

  • Page 15: Storage Compartment

    Patient Access Device is moved with equipment connected to the Input. Storage Compartment The storage compartment is used for storing small handheld peripherals and accessories that need to stay with the Lite 5. It can be accessed and closed by © Teladoc Health, Inc. All rights reserved.

  • Page 16: Privacy Handset

    Patient Access Device audio system. N O T E It is important to return the Privacy Handset to the dock on the Lite 5. © Teladoc Health, Inc. All rights reserved.

  • Page 17: Navigating The Touchscreen Interface

    Navigating the Touchscreen Interface Idle screen About this device Select the icon on the idle screen to display the About this device page. Select the button to display the Software Licenses Information for the Lite 5. © Teladoc Health, Inc. All rights reserved.

  • Page 18: Settings Menu

    Lite® 5 User Guide Settings Menu When the Lite 5 is not actively connected to the Provider Access Software, it is considered out of session, and an animation will be displayed. N O T E Screensavers chosen by the customer may optionally be shown by consulting with your Teladoc Health representative or Technical Support.

  • Page 19: Settings Functions

    Lite® 5 User Guide Settings Functions To access “Settings”, tap the “Idle screen > About this device > Settings button”. About this device Settings © Teladoc Health, Inc. All rights reserved.
  • Page 20 • The checkup will automatically run when the screen opens. • A green checkmark appears for each item that passes the test. • An orange checkmark appears for any failed item with contact information on how to resolve any issues. © Teladoc Health, Inc. All rights reserved.
  • Page 21 See the document section on "Stethoscopes" for more details. Default camera position The Default camera position screen allows the user to preview the Lite 5 camera and any other optional video peripherals. Select the Camera Shutter button to setup and view the home and sleep positions of the Lite 5 head module.
  • Page 22 Device Cleaning Mode When the user taps “Settings > Cleaning mode”, the Lite 5 screen will lock for 30 seconds during cleaning. See the "Cleaning and Maintenance" section for more details.

  • Page 23: In Session Audio And Video

    Toggles the tool bar between show and hide. Battery charge status is in the upper right-hand corner of the display on the Diagnostic Information screen. A lightning bolt indicates the battery is charging. © Teladoc Health, Inc. All rights reserved.
  • Page 24 Select the icon from the device's screen to activate the Privacy Handset. • The icon shape changes and the color becomes yellow • Activating the Privacy Handset deactivates the Lite 5's main speakers and microphone. N O T E The remote provider can deactivate the Privacy Handset and reactivate the Lite 5's main speakers and microphone from their Provider Access Software.

  • Page 25: Stethoscopes

    Instructions on pairing a Bluetooth stethoscope with the Lite 5 device are included in the stethoscope manual if a stethoscope is purchased separately. Error Messages These text messages may appear in the lower right of the Lite 5's Display. Message Explanation Action “Internet connection...
  • Page 26 “Internet failure: Audio A problem was detected on the lost remotely.” reverse side (i.e., at Provider Access). These messages are shown if a problem is only being detected in one direction. © Teladoc Health, Inc. All rights reserved.

  • Page 27: Cleaning And Maintenance

    Lite® 5 User Guide Cleaning and Maintenance Device Cleaning Approved Cleaners The following disinfectants have been tested for compatibility with Teladoc Health devices: • PDI Bleach Wipes • OxyCide • Ethyl Alcohol • Isopropyl Alcohol • Sodium Hypochlorite (5.25%-6.15% household bleach diluted 1:500 provides >100 ppm available chlorine)

  • Page 28: Maintenance And Inspection

    3. Allow to air dry. Maintenance and Inspection Lite 5 Maintenance The Lite 5 contains no user serviceable parts and requires no maintenance. For further information regarding preventive maintenance, maintenance or assistance with troubleshooting, customers should contact Teladoc Health Technical Assistance Center at +1 (877) 484-9119.

  • Page 29: Technical Specifications

    + 3.5x Digital Zoom, 30 fps, 1080p Display: 15” LCD, 1024x768 px, 500 nit, projected- capacitive touchscreen Network Wi-Fi 802.11 ac/a/b/g/n Bluetooth 5.3 Gigabit Ethernet Battery Life 6 hours (depending on use) Charging Time 3 hours to 100% charge © Teladoc Health, Inc. All rights reserved.

  • Page 30: System Input Power

    50/60 Hz Current 6.5 Amps IEC 60601-1 Classification Lite 5 - Class I, Type B, Continuous Operation Environmental Specifications Operating Designed to operate in an indoor environment suitable for human personnel. (10° to 35° C, 30 to 75% RH, 700 hPa to 1,065 hPa).

  • Page 31: Fcc

    : (1) cet appareil ne doit pas causer d'interférences nuisibles, et (2) cet appareil doit accepter toute interférence reçue, y compris les interférences susceptibles de provoquer un © Teladoc Health, Inc. All rights reserved.
  • Page 32 Canada applicables aux appareils radio exempts de licence. Le fonctionnement est autorisé selon les deux conditions suivantes: 1. L’appareil ne doit pas produire d'interférences. 2. L’appareil doit accepter toute interférence radioélectrique subie, même si © Teladoc Health, Inc. All rights reserved.

  • Page 33: Contact Information

    Ph: +1.805.562.8686 teladochealth.com | engage@teladochealth.com Teladoc Health is the global virtual care leader, helping millions of people resolve their healthcare needs with confidence. Together with our clients and partners, we are continually modernizing the healthcare experience and making high-quality healthcare a reality for more people and organizations around the world.

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