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Related Manuals for Teladoc Health MA-20068
Summary of Contents for Teladoc Health MA-20068
- Page 1 Teladoc Health TV™ Quick Start Guide P/N: MA-20068-004 Copyright October 2021...
- Page 2 Teladoc Health TV Quick Start Guide TV - What's in the Box...
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Page 3: Before You Begin
If you do not have the Telehealth Network Specifications document, please contact your local Teladoc Health Product Specialist. It is not recommended that the Teladoc Health TV be shut down, but if shut down is required, follow the procedure "Powering Off the Teladoc Health TV "... - Page 4 Teladoc Health TV Quick Start Guide TV Hardware Setup Step Action Image Remove the cap from TV.
- Page 5 Teladoc Health TV Quick Start Guide Step Action Image Insert the Teladoc Health TV into available HDMI port on television or monitor, use the extender cable if necessary. Note the HDMI port number for use when setting up the software.
- Page 6 Teladoc Health TV Quick Start Guide Step Action Image Plug the power cord into the power adapter.
- Page 7 Teladoc Health TV, indicating the power is ON. Connect your Keyboard, USB Webcam, speaker, and microphone. For more details, refer to the Intel Compute Stick’s Quick Reference Guide, included in the Teladoc Health TV Essential box.
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Page 8: Software Installation
Teladoc Health TV Quick Start Guide Software Installation Be sure all hardware is connected before completing the following steps. NOTE: If software has already been installed, go to "Schedule a Test Session" on page 17. Step Action Image Turn on the television or... - Page 9 Teladoc Health TV Quick Start Guide Step Action Image Select the HDMI source the Teladoc Health TV is plugged into on the display. The Teladoc Health TV will start-up. Wait for any software updates to complete. For Televisions, consult your television’s user guide for...
- Page 10 Teladoc Health TV Quick Start Guide Step Action Image Connect a keyboard to the Teladoc Health TV. Slide the power switch on the keyboard to turn on the Bluetooth keyboard. A solid light means the keyboard is connected. NOTE: If the keyboard...
- Page 11 Teladoc Health TV Quick Start Guide Step Action Image Use the keyboard to navigate the application screen and connect to Wi-Fi. Click anywhere on the idle screen to open the device option screen.
- Page 12 Teladoc Health TV Quick Start Guide Step Action Image Click the Settings icon in the lower right-hand corner of the screen. Click the Wi-Fi icon select the connection to be used. Consult your IT department for the Wi-Fi password. AV Wizard...
- Page 13 Teladoc Health TV Quick Start Guide Step Action Image Begin Setup Click when the Audio/Video Wizard welcome screen appears. Select the Logitech Webcam C930efrom the camera setup page, if not already selected.
- Page 14 Teladoc Health TV Quick Start Guide Step Action Image Select input device from the dropdown list that is attached to the Teladoc Health TV. TV and TV Pro, select Phnx MT202pcs Speak normally to test the microphone and to ensure the microphone picks up your voice.
- Page 15 Teladoc Health TV Quick Start Guide Step Action Image Select the sound output device from the dropdown list that is attached to the Teladoc Health TV and TV Pro, select Phnx MT202pcs Click Test Speakers to test the audio. Adjust the blue slider bar to raise or lower the volume as necessary.
- Page 16 Teladoc Health TV Quick Start Guide Step Action Image Click the icon on the lower, right corner of the screen to confirm connectivity to the Teladoc Health Telehealth Network. Confirm the status is “Registered” under the Server Connectivity Status for the:...
- Page 17 You will receive an email from Teladoc Health Technical Service to complete setup and to schedule a test session within one business day. Powering Off the Teladoc Health TV There is no need to power OFF the Teladoc Health TV if simply turning off the display.
- Page 18 Press the key. Select the power icon. Select Shut down. If a keyboard is not available, press and hold the power button on the Teladoc Health TV for five seconds, until the LED turns off.
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Page 19: Troubleshooting
HDMI input that corresponds to where the Teladoc Health TV is connected to the display. Verify the Teladoc Health TV is plugged in fully to the HDMI input. If using the HDMI extension cable, verify both ends are properly connected. -
Page 20: Contact Information
24/7 Live Remote Assistance & Live Chat https://intouchhealth.com/contact-us/ E-mail Support ITHSupport@intouchhealth.com Teladoc Health 7402 Hollister Avenue Goleta, CA 93117 Ph:+1.805.562.8686 • Fax:+1.805.562.8663 www.intouchhealth.com ©2021 Teladoc Health, Inc. InTouch Health and InTouch Technologies are now a Teladoc Health company, and InTouch Health is a registered trademark of Teladoc Health.
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