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Related Manuals for Teladoc Health TV Pro+
Summary of Contents for Teladoc Health TV Pro+
- Page 1 TV™Pro+ & TV Pro+ with Night Vision Quick Start Guide P/ N: MA-20091-004 Copyright 2022© Teladoc Health™...
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Page 3: Table Of Contents
TV Pro+ & TV Pro+ with Night Vision - Hardware Setup SYSTEM CONFIGURATION SCHEDULE A TEST SESSION POWERING OFF THE TV PRO+ Powering Off All TV Pro+ TROUBLESHOOTING No video showing on display Flip the Teladoc Health Camera image Turning off status lights on Phoenix Spider Speakerphone CONTACT INFORMATION... -
Page 4: What's In The Box
Accessories Accessories SMART SPIDER (MT503) USB Cable (3 meters) MT334 Ceiling Mount Wireless Bluetooth Keyboard USB Cable Teladoc Health microPC Power Adapter International power plug adapters Mounting Bracket with 4 wall screws and 2 chassis screws 4 ft HDMI cable... - Page 5 Components and Component Accessories Accessories Teladoc Health 20x Camera for TV Pro+ Ceiling mounting bracket with 2 screws RS232 control cable RS232 to USB adapter Power adapter Grounded US to grounded European adapter Grounded US to grounded UK adapter USB Cable...
- Page 6 Components and Component Accessories Accessories Teladoc Health 10x Night Vision Camera for TV Pro+ with Night Vision Ceiling mounting bracket with 2 screws RS232 control cable RS232 to USB adapter Power adapter Grounded US to grounded European adapter Grounded US to grounded UK ...
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Page 7: Tv Pro+ & Tv Pro+ With Night Vision Hardware Setup
Mounting brackets are included with the TV Pro+ & TV Pro+ with Night Vision kit for the: Teladoc Health Camera - for wall mounting. microPC - for mounting with a VESA hole pattern. Smart Spider (MT503) - for wall mounting. -
Page 8: Example Setup Of The Tv Pro+ Or The Tv Pro+ With Night Vision
Example Setup of the TV Pro+ or the TV Pro+ with Night Vision... -
Page 9: Tv Pro+ & Tv Pro+ With Night Vision - Cable Installation Diagram
TV Pro+ & TV Pro+ with Night Vision - Cable Installation Diagram NOTE: The above numbers correspond to the steps in the "TV Pro+ & TV Pro+ with Night Vision - Hardware Setup " on the next page. -
Page 10: Tv Pro+ & Tv Pro+ With Night Vision - Hardware Setup
TV Pro+ & TV Pro+ with Night Vision - Hardware Setup NOTE: Teladoc Health recommends no more than 10 feet between the patient and the Teladoc Health Camera. Step Action Image Connect the RS232 control cable to the RS232 port on the camera and the USB end of the pre-attached RS232 to USB ... - Page 11 Step Action Image Connect the microPC's power supply into a surge protected power outlet. Power on the display connected to the TV Pro+.
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Page 12: System Configuration
For Televisions, consult your television’s user guide for instructions to adjust the screen’s aspect ratio if the Teladoc Health application does not fit the screen and to enable CEC switching. Connect the enclosed keyboard or other Bluetooth or USB keyboard to the TV Pro+ if not already connected to navigate the software during the system configuration. - Page 13 Step Action Image Click anywhere on the idle screen to open the device option screen. Click the Settings icon in the lower right-hand corner of the screen. NOTE: Proceed to step 8 if already connected to WiFi. Click the Wi-Fi icon and select the connection to be used.
- Page 14 Step Action Image Select Telycam from the camera setup page, if not already selected. Verify the image from the selected camera looks correct. If using the Teladoc Health Camera and the image needs to be flipped, see "Flip the Teladoc Health Camera image"...
- Page 15 Step Action Image Click Finish when green check-marks appear next to the video, microphone, and speaker icons. Click the icon on the lower, right corner of the screen to confirm connectivity to the Teladoc Health Telehealth Network. Confirm the status is “Registered” under the Server Connectivity Status for the: WebRTC Click the...
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Page 16: Schedule A Test Session
Before scheduling the test session, make sure all areas where the TV Pro+ is to be used are available at the time of the test. Email systemtest@ intouchhealth.com for Performance Verification of the TV Pro+ installation. You will receive an email from Teladoc Health Technical Service to schedule a test session and to complete setup. -
Page 17: Powering Off The Tv Pro
Powering Off the TV Pro+ There is no need to power OFF the TV Pro+ if simply turning off the display. NOTE: This process needs to be done if moving the TV Pro+ to a different display or location. Powering Off All TV Pro+ 1. -
Page 18: Troubleshooting
The default settings for the Teladoc Health Camera assumes the camera will be mounted from the ceiling. When not mounting the Teladoc Health Camera from the ceiling, the image will need to be flipped for proper viewing from the Provider Access Software. This can be done at anytime the image from the Teladoc Health ... -
Page 19: Turning Off Status Lights On Phoenix Spider Speakerphone
3. Use the right arrow to select PICTURE. 4. Scroll down to PIC FLIP and use the right arrow to toggle the option from ON to OFF. 5. Press the Menu button to close the Telycam's menu. Turning off status lights on Phoenix Spider Speakerphone Press and hold both the buttons for three seconds. -
Page 20: Contact Information
+1 (877) 484-9119 24/7 Live Remote Technical Support & Live Chat https:/ / intouchhealth.com/ contact-us/ Email Support ITHSupport@ intouchhealth.com Teladoc Health User Manuals https:/ / intouchhealth.com/ manuals/ Sales & Product Demos (805) 562-8686 InTouch Technologies, Inc. 7402 Hollister Avenue Goleta, CA 93117 Ph: +1.805.562.8686 •...
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