True FORCE SF1010 Manual
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True FORCE SF1010 Manual

Introduction

Frank Trulaske, founder and CEO of TRUE, has had the same simple philosophy of delivering superior products, service and support for over 30 years. Today, TRUE is the global leader in premium cardio equipment for the commercial and residential markets. Our goal is to be the leader in technology, innovation, performance, safety and style. TRUE has received many awards for its commercial and retail product over the years and remains the benchmark for the industry. Fitness facilities and consumers invest in TRUE products for their durable commercial platforms used in all its cardio products, both commercial and residential alike.
The proud manufacturing tradition of quality and the culture of innovation at TRUE have given rise to a full line of truly extraordinary treadmills, indoor cycles and elliptical cross-trainers. As a result, people all over the world are benefiting from the TRUE experience. Innovation across the full product line has made TRUE successful and is a trademark of the TRUE heritage. TRUE's patented Heart Rate Control® technology is just one of the remarkable ways we deliver simple and superior performance every user can enjoy, and most importantly, use to achieve personal health and fitness goals.
TRUE strives to perfect biomechanically correct and orthopedically comfortable, functional products. Whether it be the mesh seat in the recumbent bike, the Soft Step® in the elliptical cross-trainers or the Soft System® in our treadmills, we deliver the best.
At the heart of our success is the relentless and systematic life testing of both our products and their components. We have dedicated employees who understand our philosophy is to deliver the best products in the world.
Our goal is not to sell the most cardio products in the world, but to deliver the world's best premium equipment for our customers' health and fitness solutions.
To own a TRUE machine is to be part of an exclusive fitness community that delivers results – your results.
Thank you for becoming a part of the TRUE experience.
TRANSCEND ALL OTHERS!

ASSEMBLY GUIDE

IMPORTANT SAFETY INSTRUCTIONS

  • Read all instructions before using the equipment. These instructions are written to ensure the user's safety and to protect the unit.
  • Do not allow children on or near the equipment.
  • Use the equipment only for its intended purpose as described in this guide.
  • Do not use accessory attachments that are not recommended by the manufacturer as they may cause injuries or damage the machine. Wear proper exercise clothing and shoes for a workout.
  • Use caution when entering and exiting the machine.
  • Never attempt to exceed your personal performance capabilities.
  • If you feel any pain or become dizzy, stop your workout immediately and seek medical attention.
  • Never attempt to operate the unit if you suspect that it is not working properly or appears damaged.
  • Only allow authorized TRUE service providers to repair the machine.
  • Never drop or insert anything into any opening in the equipment.
  • Always inspect the unit before each use. Make sure that all Fasteners are secure and in good working condition.
  • Keep hands, limbs, loose clothing and hair well out of the way of moving parts.
  • Never attempt to use this machine if it is not on stable, level and dry surface.

Personal Safety During Assembly:

  • Read each step in the assembly instructions and follow the steps in sequence. Do not skip ahead. If you skip ahead, you may learn later that you have to disassemble components and that you may have damaged the equipment.
  • Assemble and operate the equipment on a solid, level and dry surface. Locate the unit a few feet from walls in an open area to provide easy access.
  • Before beginning assembly please take the time to read instructions thoroughly.
  • The assembly of this product requires two people to ensure that it is safely and properly assembled.
  • Please use the various lists in this manual to make sure that all parts have been included in your shipment.
  • When ordering, use part number and description from the lists. Use only True Fitness replacement part when servicing. Failure to do so will void your warranty and could result in personal injury or damage your machine.
  • This equipment is designed to provide the smoothest, most effective exercise motion possible. After assembly, you should check all functions to ensure correct operation. If you experience problems, first recheck the assembly instructions to locate any possible errors made during assembly. If you are unable to correct the problem, call your authorized dealer. Be sure to have your serial number and this manual when calling. When all parts have been accounted for, continue on.

PRE-ASSEMBLY CHECKLIST:
Box One Contents:

Item No. Description QTY.
1 Main Frame 1
2 Brace Frame 1
3 Ankle Tube 1
4 Angled Bracket 1
5 Seat Pad Support 1
6 Seat Pad 1
7 Leg Pad 1
8 Ankle Pads 2

Hardware Pack (not pictured) is included in box one as well.

UNIT ASSEMBLY STEPS:

  1. Brace Frame:
    Attach the Brace Frame to the Main Frame as shown below.
    ITEM Description Qty
    11 M10x80 Socket Head Cap Screw 2
    15 Flat Washer 11x20x2 4
    16 Nylon Lock Nut M10 2
    UNIT ASSEMBLY - Step 1
  2. Ankle Tube:
    Install the Ankle Tube and secure with set screws as shown
    ITEM Description Qty
    17 M8x8 Socket Set Screw 2

    UNIT ASSEMBLY - Step 2
  3. Angled Bracket & Seat Pad Support:
    Attach the Angled Bracket and Seat Pad Support as shown below.
    ITEM Description Qty
    13 M10x25 Flat Head Cap Screw 4
    15 Flat Washer 11x20x2 4
    16 M10 Nylon Lock Nut M10 4
    UNIT ASSEMBLY - Step 3
  4. Ankle Pads:
    Install the Ankle Pads onto the Ankle Tube as shown.
    ITEM Description Qty
    9 Aluminum Shield 90x26.2x8.5 4
    10 Aluminum Cap 60x10.5x10.9 4
    14 M10x40 Flat Head Cap Screw 4
    UNIT ASSEMBLY - Step 4
  5. Leg Pad:
    Attach the Leg Pad onto the Angled Bracket as shown below.
    ITEM Description Qty
    12 M10x30 Socket Head Cap Screw 4
    15 Flat Washer 11x20x2 4
    UNIT ASSEMBLY - Step 5
  6. Seat Pad:
    Attach the Seat Pad onto the Seat Pad Support as shown below.
    ITEM Description Qty
    12 M10x30 Socket Head Cap Screw 4
    15 Flat Washer 11x20x2 4
    UNIT ASSEMBLY - Step 6

PRODUCT OVERVIEW

PRODUCT OVERVIEW

CARE & MAINTENANCE

Preventative maintenance is crucial to maintaining the function and safety of this equipment. Your facility must establish written guidelines for preventative maintenance and keep written or online records of the maintenance performed on these products. As a minimum, the items presented in the Safety Instructions section of this document and the items that follow here, should be included in your maintenance program.

Always purchase replacement parts from TRUE Fitness. Many parts are tested and manufactured specifically for TRUE Fitness equipment. Use of unapproved parts may cause serious injury and/or void the limited warranty.

DAILY INSPECTION & MAINTENANCE:
The following items are critical to the safety of users and maintenance staff as well as ensuring the optimum performance of the machines. These inspections should be performed each day before the equipment is subject to use. TRUE Fitness is not responsible for performing or scheduling regular maintenance or inspections.

  • Inspect all safety and instructional decals.
  • Verify that anti-skid foot grips are intact and secure
  • Verify that all hardware (nuts/bolts and fasteners) is tight and that associated frame members are secure. Apply a few small drops of a thread locking compound such as Loctite on any loose bolts.
  • Inspect frame for integrity and function. Replace any components at the first sign of wear with only TRUE supplied parts.


If you determine that the equipment needs service, make sure that the equipment cannot be used inadvertently and ensure other users know that the machine needs service.
*To order parts or to contact a TRUE Authorized Service representative, please visit www.truefitness.com

CLEANING THE EQUIPMENT:
Daily Cleaning:
Wipe all machines with a water dampened cloth and dry completely. This includes painted parts, chrome plated parts, plastic parts, and upholstered pads. It is important not to leave parts damp. This will increase the potential for corrosion to occur.

Certain anti-bacterial cleaners and other harsh cleaning agents can induce corrosion on the machine components. These solutions can also dry out and cause cracking and splitting on the upholstery.

Heavy Duty Cleaning:
Painted Frames: If you have scuff marks, grease or a heavy dirt buildup on frame components, start with a mild soap solution or a diluted solution of a product such as Simple Green. If you cannot remove the marks using those methods, use a car polish/cleaner. DO NOT use solvents such as lacquer thinner, mineral spirits or acetone. For deeper scuff marks, use an automobile finish rubbing compound.
Upholstery: For heavy duty cleaning, use a mild soap solution. This method should be sufficient in the majority of instances. In severe stain cases, you can use a solution of 5-10% household bleach diluted with water. Be sure to test an inconspicuous area first. DO NOT use chemical cleaners on the vinyl upholstery. You can also use a lanolin based hand cleaner to clean your upholstery. Wipe off after cleaning with a damp cloth and thoroughly dry. Plastic Parts: Use a mild soap solution to clean dirt and grease marks. Labels: Use a mild soap solution to clean dirt and grease marks. Shrouds: Use a mild soap solution to clean dirt and grease marks.

Do not use any acidic cleaners. Doing so will weaken the paint or powder coatings and may void the TRUE Fitness Warranty. Never pour or spray liquids on any part of the equipment. Allow the equipment to dry completely before using.

CUSTOMER SERVICE

CONTACTING SERVICE:
TRUE Fitness recommends that you gather the serial number, model number, and a brief description of the reason for the request. After information has been gathered you may choose to contact your selling dealer or local service company to set an appointment. (If you are not familiar with who is in your area, you may visit our website at www.truefitness.com and use our dealer locator to obtain the contact information for the closest dealer).
You may also contact TRUE Fitness' customer support team by calling 800.883.8783 or e-mailing us at service@truefitness.com Monday – Friday during normal business hours.

TRUE FITNESS SERVICE DEPARTMENT
865 HOFF ROAD
ST. LOUIS, MO 63366
1.800.883.8783
HOURS OF OPERATION: 8:30 A.M. - 5:00 P.M. CST
E-MAIL: service@truefitness.com

CONTACTING SALES:
Interested in TRUE Products? Please contact us with any sales or product inquires so that we may direct you to the appropriate sales representative to answer your questions.
TRUE FITNESS HOME OFFICE
865 HOFF ROAD
ST. LOUIS, MO 63366
1.800.426.6570
HOURS OF OPERATION: 8:30 A.M. - 5:00 P.M. CST
E-MAIL: sales@truefitness.com
Truefitness.com / 800.426.6570 / 636.272.7100

REPORTING FREIGHT OR PARTS DAMAGE:
Unfortunately, sometimes materials can be damaged during shipment. If materials are damaged during shipment, please follow the guidelines below to determine the appropriate process for you to follow in case of damages.

Severe Damage:
Obvious damage to external packaging / internal product. Please refuse the shipment and it will be returned to TRUE Fitness by the carrier. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by calling 800.426.6570 Monday-Friday during normal business hours to notify us that the shipment has been refused. Once we have received the damaged shipment, a replacement shipment will be sent to you. Only refuse the damaged piece if the shipment is multiple boxes.

Slight Damage:
The box may have minimal damages and you are not sure if the actual product is damaged or not. You must sign the bill of lading as damaged when accepting the shipment. Once you have opened the box and you have determined something is indeed damaged please gather the serial number, model number, description and photos of damages. Please make sure the photos include the damaged product as well as the damaged box the product arrived in. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by calling 800.426.6570 Monday-Friday during normal business hours.

Concealed Damage:
You may receive a shipment that looks intact and discover once the box has been opened that there are hidden damages. Please notify the carrier immediately. We will not be able to file a claim if the carrier is not notified in a timely manner. Once you have called the carrier you will need to gather the serial number, model number, description and photos of damages. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by calling 800.426.6570 Monday-Friday during normal business hours.

SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE SAFETY INSTRUCTIONS
Force series strength equipment is intended for a commercial or institutional setting. This owner's manual should be accessible to all personal trainers, staff members, and members.

All EXERCISERS MUST READ ALL INSTRUCTIONS BEFORE USING STRENGHT EQUIPMENT.

Over-exercising may result in serious injury or death. If you feel faint, stop exercising immediately.

Equipment should be immediately taken out of use if it fails to work properly or when a warning is presented electronically.
TRUE STRONGLY recommends seeing a physician for a complete medical exam before undertaking an exercise program, particularly if the user has a family history of high blood pressure or heart disease, is over the age of 45, smokes, has high cholesterol, is obese or has not exercised regularly in the past year. Additionally, TRUE recommends consulting a fitness professional on the correct use of this product. If at any time while exercising the user experiences faintness, dizziness, pain or shortness of breath, he or she must stop immediately.

To reduce the risk of injury, facility personnel should inspect the equipment daily for potential issue, such as loose hardware, worn or frayed cables, cracked pulleys or welds.

To reduce the risk of injury, facility personnel should provide direct supervision of the use of strength equipment and provide knowledge about the safe operation of the equipment to users if they recognize potential issues.

Do not move the equipment by lifting the moving arms, plates or adjustment handles/knobs.

This product contains chemicals known to the state of California to cause cancer and birth defects or other reproductive harm.
*for additional information visit http://oehha.ca.gov/prop65

Keep equipment stable on flat ground. True Fitness recommends for all strength equipment to be bolted down to the floor to avoid toppling during improper use.

Replace warning labels that may be worn, damaged or missing.

Replace any non-working or damaged components; remove the unit from service until repair is performed.

To reduce the risk of injury to persons, follow these instructions:

  • Do not attempt to free any jammed equipment without appropriate assistance.
  • Do not use strength equipment if the top plate or weight stack is pined in a raised position.
  • Do not use strength equipment if the weight stack selector pin is bent or damaged.
  • Do not place the equipment in a wet location or outdoors.
  • Do not use equipment if dropped or otherwise damaged.
  • Do not attempt to lift more weight than you can control safely.

warningDo not operate the equipment while being covered with a blanket, plastic, or anything that restricts operation.


Risk of personal injury-crushing hazard when strength equipment is in operation - Keep feet, hands, and fingers away from moving parts.

  • Health related injuries may result from incorrect or excessive use of exercise equipment.
  • Take care when getting on or off and strength equipment.
  • If you do not understand how to use/operate a piece of equipment seek assistance from facility staff or trainer to demonstrate safe and proper use.
  • Any changes or modifications to this equipment could void the product warranty.
  • Do not use this product in areas where aerosol spray products are being used or where oxygen is being administered. Such substances create the danger of combustion and explosion.
  • Always all posted safety instructions and warnings for proper operation. Close supervision is necessary when used near children under the age of 15, or disabled persons.
  • Do not use this product outdoors, near water, while wet, or in areas of high humidity including extreme temperature changes.
  • Never insert objects into any openings in this product. If an object should drop inside, carefully retrieve it. If the item cannot be reached, contact TRUE Customer Service.
  • Never place liquids of any type directly on the unit except in the accessory tray or bottle holders. Containers with lids are recommended.
  • Wear shoes with rubber or high traction soles. Do not use shoes with heels, leather soles, cleats or spikes. Make sure no stones are embedded in the soles. Do not use this product in bare feet. Keep all loose clothing, shoelaces and towels away from moving parts.
  • Do not reach into or underneath the unit, or tip it on its side during operation.
  • Use correct ergonomic positioning while operating strength equipment.
  • Do not allow animals on or near the equipment while in operation.
  • Do not exceed maximum user weight of 300 lbs. (136 kg).
  • Avoid exiting strength equipment if any part is still in motion.
  • Do not use if you have a cold or fever.
  • When using this exercise machine, basic precautions should always be followed.
  • Use this equipment only for its intended use as described in this manual.
  • Do not use attachments not recommended by the manufacturer.
  • Allow only trained personnel to service this equipment.
  • Avoid the possibility of bystanders being struck or caught between moving parts by making sure that they are out of reach while equipment is in motion.
  • Allow only one person at a time on the equipment while it's in operation.
  • It is the sole responsibility of the owner/operator to ensure regular and scheduled maintenance is performed.
  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  • Children shall not play with the appliance.
  • Cleaning and user maintenance shall not be made by children without supervision.
  • Always check the equipment before using it. If you spot a potential problem, contact the facility staff immediately
  • Do not drop or slam the weight stack while exercising.
  • Do not use equipment or attempt to fix if broken or jammed.
  • Do not use the equipment for support during stretching.
  • Do not use any other means other than the one provided to incrementally increase the weight resistance.
  • Always check that the weight selector pin is fully inserted into the weight stack before using.

SPACE REQUIREMENTS:
TRUE's recommendation is to leave a 40" (1.0m) safety zone on all sides of the unit.
Additionally for Functional Trainers there should be enough room left for full extension of all cable in all directions. (See Fig 1)

WORKING DIMENSIONS:

WARNING DECALS:

Replace warning labels that may be worn, damaged or missing.
*To replace any worn or missing warning decals contact TRUE FITNESS by one of the following: www.truefitness.com or contact customer service at 800-883-8783.

PROPER TRAINING POSITION:

  1. Sit on the seat pad (A)
  2. Place ankles behind the ankle pads (B).
  3. Perform the exercise in a slow controlled manner.

Documents / Resources

References

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