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Frank Trulaske, founder and CEO of TRUE, has had the same simple philosophy of delivering superior products, service and support for over 30 years. Today, TRUE is the global leader in premium cardio equipment for the commercial and residential markets. Our goal is to be the leader in technology, innovation, performance, safety and style. TRUE has received many awards for its commercial and retail product over the years and remains the benchmark for the industry. Fitness facilities and consumers invest in TRUE products for their durable commercial platforms used in all its cardio products, both commercial and residential alike.
The proud manufacturing tradition of quality and the culture of innovation at TRUE have given rise to a full line of truly extraordinary treadmills, indoor cycles and elliptical cross-trainers. As a result, people all over the world are benefiting from the TRUE experience. Innovation across the full product line has made TRUE successful and is a trademark of the TRUE heritage. TRUE's patented Heart Rate Control® technology is just one of the remarkable ways we deliver simple and superior performance every user can enjoy, and most importantly, use to achieve personal health and fitness goals.
TRUE strives to perfect biomechanically correct and orthopedically comfortable, functional products. Whether it be the mesh seat in the recumbent bike, the Soft Step® in the elliptical cross-trainers or the Soft System® in our treadmills, we deliver the best.
At the heart of our success is the relentless and systematic life testing of both our products and their components. We have dedicated employees who understand our philosophy is to deliver the best products in the world.
Our goal is not to sell the most cardio products in the world, but to deliver the world's best premium equipment for our customers' health and fitness solutions.
To own a TRUE machine is to be part of an exclusive fitness community that delivers results – your results.
Thank you for becoming a part of the TRUE experience.
TRANSCEND ALL OTHERS!
IMPORTANT SAFETY INSTRUCTIONS
Personal Safety During Assembly:
PRE-ASSEMBLY CHECKLIST:
Box One Contents:
Item No. | Description | QTY. |
1 | Main Frame | 1 |
2 | Brace Frame | 1 |
3 | Ankle Tube | 1 |
4 | Angled Bracket | 1 |
5 | Seat Pad Support | 1 |
6 | Seat Pad | 1 |
7 | Leg Pad | 1 |
8 | Ankle Pads | 2 |
Hardware Pack (not pictured) is included in box one as well.
UNIT ASSEMBLY STEPS:
ITEM | Description | Qty |
11 | M10x80 Socket Head Cap Screw | 2 |
15 | Flat Washer 11x20x2 | 4 |
16 | Nylon Lock Nut M10 | 2 |
ITEM | Description | Qty |
17 | M8x8 Socket Set Screw | 2 |
ITEM | Description | Qty |
13 | M10x25 Flat Head Cap Screw | 4 |
15 | Flat Washer 11x20x2 | 4 |
16 | M10 Nylon Lock Nut M10 | 4 |
ITEM | Description | Qty |
9 | Aluminum Shield 90x26.2x8.5 | 4 |
10 | Aluminum Cap 60x10.5x10.9 | 4 |
14 | M10x40 Flat Head Cap Screw | 4 |
ITEM | Description | Qty |
12 | M10x30 Socket Head Cap Screw | 4 |
15 | Flat Washer 11x20x2 | 4 |
ITEM | Description | Qty |
12 | M10x30 Socket Head Cap Screw | 4 |
15 | Flat Washer 11x20x2 | 4 |
Preventative maintenance is crucial to maintaining the function and safety of this equipment. Your facility must establish written guidelines for preventative maintenance and keep written or online records of the maintenance performed on these products. As a minimum, the items presented in the Safety Instructions section of this document and the items that follow here, should be included in your maintenance program.
Always purchase replacement parts from TRUE Fitness. Many parts are tested and manufactured specifically for TRUE Fitness equipment. Use of unapproved parts may cause serious injury and/or void the limited warranty.
DAILY INSPECTION & MAINTENANCE:
The following items are critical to the safety of users and maintenance staff as well as ensuring the optimum performance of the machines. These inspections should be performed each day before the equipment is subject to use. TRUE Fitness is not responsible for performing or scheduling regular maintenance or inspections.
If you determine that the equipment needs service, make sure that the equipment cannot be used inadvertently and ensure other users know that the machine needs service.
*To order parts or to contact a TRUE Authorized Service representative, please visit www.truefitness.com
CLEANING THE EQUIPMENT:
Daily Cleaning:
Wipe all machines with a water dampened cloth and dry completely. This includes painted parts, chrome plated parts, plastic parts, and upholstered pads. It is important not to leave parts damp. This will increase the potential for corrosion to occur.
Certain anti-bacterial cleaners and other harsh cleaning agents can induce corrosion on the machine components. These solutions can also dry out and cause cracking and splitting on the upholstery.
Heavy Duty Cleaning:
Painted Frames: If you have scuff marks, grease or a heavy dirt buildup on frame components, start with a mild soap solution or a diluted solution of a product such as Simple Green. If you cannot remove the marks using those methods, use a car polish/cleaner. DO NOT use solvents such as lacquer thinner, mineral spirits or acetone. For deeper scuff marks, use an automobile finish rubbing compound.
Upholstery: For heavy duty cleaning, use a mild soap solution. This method should be sufficient in the majority of instances. In severe stain cases, you can use a solution of 5-10% household bleach diluted with water. Be sure to test an inconspicuous area first. DO NOT use chemical cleaners on the vinyl upholstery. You can also use a lanolin based hand cleaner to clean your upholstery. Wipe off after cleaning with a damp cloth and thoroughly dry. Plastic Parts: Use a mild soap solution to clean dirt and grease marks. Labels: Use a mild soap solution to clean dirt and grease marks. Shrouds: Use a mild soap solution to clean dirt and grease marks.
Do not use any acidic cleaners. Doing so will weaken the paint or powder coatings and may void the TRUE Fitness Warranty. Never pour or spray liquids on any part of the equipment. Allow the equipment to dry completely before using.
CONTACTING SERVICE:
TRUE Fitness recommends that you gather the serial number, model number, and a brief description of the reason for the request. After information has been gathered you may choose to contact your selling dealer or local service company to set an appointment. (If you are not familiar with who is in your area, you may visit our website at www.truefitness.com and use our dealer locator to obtain the contact information for the closest dealer).
You may also contact TRUE Fitness' customer support team by calling 800.883.8783 or e-mailing us at service@truefitness.com Monday – Friday during normal business hours.
TRUE FITNESS SERVICE DEPARTMENT
865 HOFF ROAD
ST. LOUIS, MO 63366
1.800.883.8783
HOURS OF OPERATION: 8:30 A.M. - 5:00 P.M. CST
E-MAIL: service@truefitness.com
CONTACTING SALES:
Interested in TRUE Products? Please contact us with any sales or product inquires so that we may direct you to the appropriate sales representative to answer your questions.
TRUE FITNESS HOME OFFICE
865 HOFF ROAD
ST. LOUIS, MO 63366
1.800.426.6570
HOURS OF OPERATION: 8:30 A.M. - 5:00 P.M. CST
E-MAIL: sales@truefitness.com
Truefitness.com / 800.426.6570 / 636.272.7100
REPORTING FREIGHT OR PARTS DAMAGE:
Unfortunately, sometimes materials can be damaged during shipment. If materials are damaged during shipment, please follow the guidelines below to determine the appropriate process for you to follow in case of damages.
Severe Damage:
Obvious damage to external packaging / internal product. Please refuse the shipment and it will be returned to TRUE Fitness by the carrier. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by calling 800.426.6570 Monday-Friday during normal business hours to notify us that the shipment has been refused. Once we have received the damaged shipment, a replacement shipment will be sent to you. Only refuse the damaged piece if the shipment is multiple boxes.
Slight Damage:
The box may have minimal damages and you are not sure if the actual product is damaged or not. You must sign the bill of lading as damaged when accepting the shipment. Once you have opened the box and you have determined something is indeed damaged please gather the serial number, model number, description and photos of damages. Please make sure the photos include the damaged product as well as the damaged box the product arrived in. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by calling 800.426.6570 Monday-Friday during normal business hours.
Concealed Damage:
You may receive a shipment that looks intact and discover once the box has been opened that there are hidden damages. Please notify the carrier immediately. We will not be able to file a claim if the carrier is not notified in a timely manner. Once you have called the carrier you will need to gather the serial number, model number, description and photos of damages. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by calling 800.426.6570 Monday-Friday during normal business hours.
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE SAFETY INSTRUCTIONS
Force series strength equipment is intended for a commercial or institutional setting. This owner's manual should be accessible to all personal trainers, staff members, and members.
All EXERCISERS MUST READ ALL INSTRUCTIONS BEFORE USING STRENGHT EQUIPMENT.
Over-exercising may result in serious injury or death. If you feel faint, stop exercising immediately.
Equipment should be immediately taken out of use if it fails to work properly or when a warning is presented electronically.
TRUE STRONGLY recommends seeing a physician for a complete medical exam before undertaking an exercise program, particularly if the user has a family history of high blood pressure or heart disease, is over the age of 45, smokes, has high cholesterol, is obese or has not exercised regularly in the past year. Additionally, TRUE recommends consulting a fitness professional on the correct use of this product. If at any time while exercising the user experiences faintness, dizziness, pain or shortness of breath, he or she must stop immediately.
To reduce the risk of injury, facility personnel should inspect the equipment daily for potential issue, such as loose hardware, worn or frayed cables, cracked pulleys or welds.
To reduce the risk of injury, facility personnel should provide direct supervision of the use of strength equipment and provide knowledge about the safe operation of the equipment to users if they recognize potential issues.
Do not move the equipment by lifting the moving arms, plates or adjustment handles/knobs.
This product contains chemicals known to the state of California to cause cancer and birth defects or other reproductive harm.
*for additional information visit http://oehha.ca.gov/prop65
Keep equipment stable on flat ground. True Fitness recommends for all strength equipment to be bolted down to the floor to avoid toppling during improper use.
Replace warning labels that may be worn, damaged or missing.
Replace any non-working or damaged components; remove the unit from service until repair is performed.
To reduce the risk of injury to persons, follow these instructions:
Do not operate the equipment while being covered with a blanket, plastic, or anything that restricts operation.
Risk of personal injury-crushing hazard when strength equipment is in operation - Keep feet, hands, and fingers away from moving parts.
SPACE REQUIREMENTS:
TRUE's recommendation is to leave a 40" (1.0m) safety zone on all sides of the unit.
Additionally for Functional Trainers there should be enough room left for full extension of all cable in all directions. (See Fig 1)
WORKING DIMENSIONS:
WARNING DECALS:
Replace warning labels that may be worn, damaged or missing.
*To replace any worn or missing warning decals contact TRUE FITNESS by one of the following: www.truefitness.com or contact customer service at 800-883-8783.
PROPER TRAINING POSITION:
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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