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TRUE STRETCH
MODEL 800SSC
(MAN-800SSC REV00)
SCAN FOR UP-TO-DATE
OWNER'S MANUAL
SCAN FOR
ASSEMBLY VIDEO
OWNER'S
MANUAL

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Summary of Contents for True Fitness TRUE STRETCH

  • Page 1 TRUE STRETCH SCAN FOR UP-TO-DATE SCAN FOR OWNER’S MANUAL ASSEMBLY VIDEO OWNER’S MODEL 800SSC MANUAL (MAN-800SSC REV00)
  • Page 2: Important-Please Read

    IMPORTANT—PLEASE READ All products shown are prototype. Actual product delivered may vary. Product specifi cations, features, and software are subject to change without notice. For the most up-to-date version of this manual, please see our website: https://truefi tness.com/services-support/user- manuals/ CONTACTING OUR SUPPORT TEAM To contact TRUE for any of your pre or post installation questions, please call our toll-free numbers Monday - Friday 8:30am - 5:00pm (CST): •...
  • Page 3: Reporting Freight Claims Or Parts Damage

    REPORTING FREIGHT CLAIMS OR PARTS DAMAGE Unfortunately, sometimes materials can be damaged during shipment. If materials are damaged during shipment, please follow the guidelines below to determine the appropriate process for you to follow. Severe Damage—Obvious damage to external packaging and internal product. Please refuse the shipment and it will be returned to TRUE by the carrier.
  • Page 4: Table Of Contents

    TABLE OF CONTENTS SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS—SAVE THESE INSTRUCTIONS..................5 GENERAL CARE AND MAINTENANCE............................7 COMMERCIAL MAINTENANCE SCHEDULE..........................8 COMPLIANCES..................................8 DIMENSIONS..............................8 LABEL LOCATIONS..................................9 WARNING AND INTENDED USE LABELS..........................9 PROPER USE..................................11 ASSEMBLY INSTRUCTIONS PREASSEMBLY CHECKLIST..............................12 ASSEMBLY STEPS..................................15 PREVENTATIVE MAINTENANCE DAILY INSPECTION AND MAINTENANCE..........................28 WEEKLY INSPECTION AND MAINTENANCE..........................28 OTHER SCHEDULED PREVENTATIVE MAINTENANCE......................28 CLEANING THE EQUIPMENT..............................28...
  • Page 5: Safety Instructions

    SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS—SAVE THESE INSTRUCTIONS FACILITY AND USER SAFETY PRECAUTIONS • Review and understand all of the warning labels affi xed to this machine and on the facility safety sign. • Be certain that the machine operation is understood before it is used. Refer to the instructional procedure label affi xed to the machine.
  • Page 6: Installation Safety Precautions

    INSTALLATION SAFETY PRECAUTIONS • Read this installation manual entirely before assembling this equipment. • Verify that there is adequate space surrounding this piece of equipment for safe access and operation. Installation must meet ADA requirements for accessibility. • Install this piece of equipment on a solid level surface that does not deviate more than 1/8” over a 10’ distance (or as defi...
  • Page 7: General Care And Maintenance

    GENERAL CARE AND MAINTENANCE IMPORTANT Preventative maintenance is crucial to maintaining the function and safety of this equipment. Your facility must establish written guidelines for preventative maintenance and keep written or online records of the maintenance performed on these products. As a minimum, the items presented in the SAFETY section of this document and the items that follow here, should be included in your maintenance program.
  • Page 8: Commercial Maintenance Schedule

    COMMERCIAL MAINTENANCE SCHEDULE Commercial Maintenance Schedule Daily Weekly Monthly 6 Months Annually Inspect all surfaces and replace as needed. Inspect all safety and instructional decals. COMPLIANCES This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit www.truefi...
  • Page 9: Label Locations

    GOLF STRETCH PLACARD DECAL (OPTION) WARNING AND INTENDED USE LABELS WARNING: Replace all labels that may be worn, damaged, or missing. To replace any worn or missing decals contact TRUE product support (service@truefi tness.com | 800.883.8783). Part# and Description Image 0357600BK (TRUE Stretch Placard)
  • Page 10 Part# and Description Image 00653000 (TRUE Stretch Golf Placard) 800SSC-WRN-LBL-BK (Warning Placard) SERIAL LABEL (Serial Number) TRUE FITNESS TECHNOLOGY, INC 865 HOFF RD, ST LOUIS MISSOURI 63366 USA MODEL NO: 800SSC-35 SERIAL NO: 25-800SSCXX00 LBL-LOG-010BK (Logo)
  • Page 11: Proper Use

    PROPER USE Proper Training Position • Always stand inside the unit cage (A) while performing any exercise. • DO NOT perform any stretches on the exterior of the cage. • DO NOT swing on or climb on the unit. • DO NOT use for "chin-ups"...
  • Page 12: Assembly Instructions

    ASSEMBLY INSTRUCTIONS NOTE: Supplemental video available on YouTube: https://www.youtube.com/@TRUEFitnessservicevids PREASSEMBLY CHECKLIST CAUTION: Use caution when assembling this product. Unpacking and assembling this product requires two or more people. Use caution when unpacking this product. Avoid damage to the product. DO NOT use a box cutter. DO NOT slice into the packaging. VERIFY BOX CONTENTS IMPORTANT! Please verify all box contents.
  • Page 13: Box Contents

    BOX CONTENTS BOX CONTENTS Item Image Item Image V-Tube Assembly Side Ladders Rear U-Tube Assembly Upper Rear Tube Assembly Stretch Station Base Lower Rear Tube Assembly Placard Support Assembly Rubber Base Mats Workout Placard Front Corner Tubes Hardware pack Rear Corner Tubes Manual...
  • Page 14: Hardware Pack Contents

    HARDWARE PACK CONTENTS 800SSC HARDWARE PACK 800SSC HARDWARE PACK ITEM DESCRIPTION ITEM DESCRIPTION BHCS, 3/8 X 2-1/2" O-RING, ID 26.5MM S311404 800SSC1450 3/8" STEEL WASHER, CURVED ALLEN WRENCH 7/32 800SSC1600 NYLON WASHER 5/8” ID X 7/8” OD X 1/16” THK C1138 NUT, ACORN 3/8-16 YEL ZINC S311400...
  • Page 15: Assembly Steps

    ASSEMBLY STEPS OPTIONAL STEP—LINKING STRETCH STATION BASES Parts Used in this Step ITEM PART# DESCRIPTION S309700BK STRETCH STATION BASE Lines up the grooves with the slits in order to link two or more stretch station bases together for space purposes. NOTE: The grooves are located on the user's left side while the slits are located on the user's right side.
  • Page 16 STEP 1—ATTACH FRONT AND CORNER TUBES Tools Used in this Step Parts Used in this Step 7/32" Allen Wrench ITEM PART# DESCRIPTION S000700IBK FRONT CORNER TUBE WELDMENT S000800IBK REAR CORNER TUBE WELDMENT S309900 RUBBER BASE MAT 684*580*10 S309700BK STRETCH STATION BASE S311404 BHCS, 3/8 X 2-1/2"...
  • Page 17 STEP 2—ATTACH SIDE LADDERS Tools Used in this Step Parts Used in this Step 7/32" Allen Wrench ITEM PART# DESCRIPTION S000300IBK SIDE LADDER TUBE WELDMENT 800SSC1450 O-RING, ID 26.5MM C1086 BHCS, 3/8 X 1-3/4" 800SSC1600 3/8" STEEL WASHER, CURVED 9/16" Wrench C1138 NYLON WASHER 5/8”...
  • Page 18 STEP 3—INSERT THREADED STUDS Parts Used in this Step ITEM PART# DESCRIPTION S000200SBK UPPER REAR TUBE WELDMENT S000500BK V-TUBE WELDMENT S000900BK LOWER REAR TUBE WELDMENT S358400BK PLACARD SUPPORT WELDMENT S301300 THREADED STUD, 3/8" X 2-1/2" C1138 NYLON WASHER 5/8” ID X 7/8” OD X 1/16” THK Insert the threaded studs into the upper rear tube, v-tube, lower rear tube, and placard support assemblies.
  • Page 19 STEP 4—ATTACH UPPER REAR TUBE ASSEMBLY Tools Used in this Step Parts Used in this Step 7/32" Allen Wrench ITEM PART# DESCRIPTION S000200SBK UPPER REAR TUBE WELDMENT 800SSC1100 WASHER, RUBBER 3/8" ID X 3/16" THK BLK C1138 NYLON WASHER 5/8” ID X 7/8” OD X 1/16” S311406 STEEL WASHER, FLAT 9/16"...
  • Page 20 STEP 4—ATTACH UPPER REAR TUBE ASSEMBLY CONTINUED C. Using a 7/32" allen wrench, attach the upper rear tube assembly to the side ladders using 2 hex screws, 2 steel washers, and 2 nylon washers. D. Tilt and stand the unit back up from the fl oor.
  • Page 21 STEP 5—ATTACH LOWER REAR TUBE ASSEMBLY Tools Used in this Step Parts Used in this Step 7/32" Allen Wrench ITEM PART# DESCRIPTION S000900BK LOWER REAR TUBE WELDMENT C1086 BHCS, 3/8 X 1-3/4" S311406 STEEL WASHER, FLAT C1138 NYLON WASHER 5/8” ID X 7/8” OD X 1/16” 9/16"...
  • Page 22 STEP 5—ATTACH LOWER REAR TUBE ASSEMBLY CONTINUED C. Using a 9/16" wrench, attach the lower ear tube assembly to the side ladders using 2 acorn nuts, 2 threaded studs, 2 curved washers, 2 nylon washers, and 2 rubber washers. NOTE: Lower rear tube assembly shown not attached at the points completed in step A for illustration purposes in this step.
  • Page 23 STEP 6—ATTACH V-TUBE ASSEMBLY Tools Used in this Step Parts Used in this Step 7/32" Allen Wrench ITEM PART# DESCRIPTION S000500BK V-TUBE ASSEMBLY S311400 NUT, ACORN 3/8-16 YEL ZINC 800SSC1100 WASHER, RUBBER 3/8" ID X 3/16" THK BLK C1138 NYLON WASHER 5/8” ID X 7/8” OD X 1/16” THK 9/16"...
  • Page 24 STEP 6—ATTACH V-TUBE ASSEMBLY CONTINUED NOTE: The rubber washers need to go between the top of the v-tube assembly and the upper rear tube assembly, and the bottom of the v-tube and the lower rear tube assembly. B. Fully tighten all hardware.
  • Page 25 Insert the rear support u-tube assembly into the rear tube assembly. NOTE: Adjust the leveling feet by hand to ensure proper leveling alignment of the overall TRUE Stretch assembly. IMPORTANT! The u-tube assembly must be installed or the unit could tip over while in use.
  • Page 26 STEP 8—ATTACH PLACARD SUPPORT Tools Used in this Step Parts Used in this Step 9/16" Wrench ITEM PART# DESCRIPTION S358400BK PLACARD SUPPORT WELDMENT C1138 NYLON WASHER 5/8” ID X 7/8” OD X 1/16” THK S311406 STEEL WASHER, FLAT S311400 NUT, ACORN 3/8-16 YEL ZINC S301300 THREADED STUD, 3/8"...
  • Page 27 ITEM PART# DESCRIPTION 0357600BK STRETCH PLACARD DECAL 00653000 GOLF STRETCH PLACARD DECAL (OPTION) Attach the workout placard to the placard support assembly. NOTE: Depending on the intended use, the TRUE Stretch or TRUE Stretch Golf workout placard will be used.
  • Page 28: Preventative Maintenance

    PREVENTATIVE MAINTENANCE Preventative maintenance is crucial to maintaining the function and safety of this equipment. Your facility must establish written guidelines for preventative maintenance and keep written or online records of the maintenance performed on these products. As a minimum, the items presented in the Safety Instructions section of this document and the items that follow here, should be included in your maintenance program.
  • Page 29: Warranty Information

    WARRANTY INFORMATION COMMERCIAL WARRANTY CARDIO WARRANTY ITEM VAPOR, APEX GRAVITY PLUS GRAVITY ADX, RO, SURGE Frame* 7 Years 7 Years 7 Years 5 Years Parts 3 Years 3 Years 3 Years 3 Years Consoles 3 Years 3 Years 3 Years 2 Years Labor** 2 Years...
  • Page 30: Warranty Details

    WARRANTY DETAILS All TRUE Fitness products are distributed by TRUE and are warranted to the original registered product purchaser and the parts of the TRUE product (the “Product”) listed below, under normal use and service, shall be free of manufacturing defects in workmanship and materials only for the specifi...
  • Page 31: Warranty Registration

    Complete the information below and mail to: TRUE Product Support 865 Hoff Road base serial St. Louis, MO 63366 number location TRUE FITNESS TECHNOLOGY, INC 865 HOFF RD, ST LOUIS MISSOURI 63366 USA OURI 63366 U OURI 63366 MODEL NO: 800SSC-35 O: 800SSC...
  • Page 32 1.800.883.8783 865 Hoff Road St. Louis, MO 63366 T R U E F I T N E S S . C O M MAN-800SSC Owner’s Manual, Assembly Guide, and Warranty Card REV00 © 2025 TRUE Fitness All Rights Reserved...

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800ssc

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