NetApp AFF C80 Install Manual
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NetApp AFF C80 Install Manual

NetApp AFF C80 Install Manual

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AFF C80 systems
Install and maintain
NetApp
March 07, 2025
This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/c80/install-overview.html on
March 07, 2025. Always check docs.netapp.com for the latest.

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  • Page 1 AFF C80 systems Install and maintain NetApp March 07, 2025 This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/c80/install-overview.html on March 07, 2025. Always check docs.netapp.com for the latest.

  • Page 2: Table Of Contents

      Complete storage system setup and configuration - AFF C80 ....... . .

  • Page 3: Aff C80 Systems

    Complete storage system setup To complete system setup, access ONTAP System Manager by pointing a browser to the controller’s IP address. A setup wizard helps you complete cluster configuration for your AFF C80 storage system. Installation requirements - AFF C80 Review the equipment needed and the lifting precautions for your AFF C80 storage system and storage shelves.

  • Page 4: Prepare To Install - Aff C80

    Prepare to install - AFF C80 Prepare to install your AFF C80 storage system by getting the site ready, unpacking the boxes and comparing the contents of the boxes to the packing slip, and registering the system to access support benefits.
  • Page 5 Steps 1. Use NetApp Hardware Universe to confirm that your site meets the environmental and electrical requirements for your storage system. 2. Make sure you have adequate cabinet or rack space for your storage system, shelves, and any switches: ◦...

  • Page 6: Install The Hardware - Aff C80

    Install the hardware - AFF C80 After you prepare to install your AFF C80 storage system, install the hardware for the system. First, install the rail kits. Then install and secure your storage system in a cabinet or telco rack.

  • Page 7: Cable The Hardware - Aff C80

    Cable the hardware - AFF C80 After you install the rack hardware for your AFF C80 storage system, install the network cables for the controllers, and connect the cables between the controllers and storage shelves. Before you begin Contact your network administrator for information about connecting the storage system to the switches.
  • Page 8 • The cabling graphics have arrow icons showing the proper orientation (up or down) of the cable connector pull-tab when inserting a connector into a port. As you insert the connector, you should feel it click into place; if you do not feel it click, remove it, turn it over and try again.
  • Page 9 Switchless cluster cabling Use the the Cluster/HA interconnect cable to connect to connect ports e1a to e1a and ports e7a to e7a. Steps 1. Connect port e1a on Controller A to port e1a on Controller B. 2. Connect port e7a on Controller A to port e7a on Controller B. Cluster/HA interconnect cables Switched cluster cabling Use the 100 GbE cable to connect ports e1a to e1a and ports e7a to e7a.
  • Page 10 Step 2: Cable the host network connections Connect the Ethernet module ports to your host network. The following are some typical host network cabling examples. See NetApp Hardware Universe for your specific system configuration. Steps 1. Connect ports e9a and e9b to your Ethernet data network switch.
  • Page 11 The following cabling procedures show how to connect your controllers to a storage shelf. Choose one of the following cabling options that matches your setup. For the maximum number of shelves supported for your storage system and for all of your cabling options, see NetApp Hardware Universe.
  • Page 12 Option 1: One NS224 storage shelf Connect each controller to the NSM modules on the NS224 shelf. The graphics show controller A cabling in blue and controller B cabling in yellow. 100 GbE QSFP28 copper cables Steps 1. Connect controller A port e11a to NSM A port e0a. 2.
  • Page 13 cabling in blue and controller B cabling in yellow. 100 GbE QSFP28 copper cables Steps 1. On controller A, connect the following ports: a. Connect port e11a to shelf 1, NSM A port e0a. b. Connect port e11b to shelf 2, NSM B port e0b. c.

  • Page 14: Power On The Storage System - Aff C80

    Power on the storage system - AFF C80 After you install the rack hardware for your AFF C80 storage system and install the cables for the controllers and storage shelves, you should power on your storage shelves and controllers.
  • Page 15 2. Remove the left end cap to access the shelf ID button behind the faceplate. Shelf end cap Shelf faceplate Shelf ID number Shelf ID button 3. Change the first number of the shelf ID: a. Insert the straightened end of a paperclip or narrow tipped ball point pen into the small hole to press the shelf ID button.
  • Page 16 The first number on the digital display stops blinking. b. Press and release the shelf ID button to advance the number until you reach the desired number from 0 to 9. The second number continues to blink. 5. Lock in the desired number and exit the programming mode by pressing and holding the shelf ID button until the second number stops blinking.

  • Page 17: Complete Storage System Setup And Configuration - Aff C80

    Complete storage system setup and configuration - AFF C80 After you’ve turned on your AFF C80 storage system, you are ready to discover you cluster network and set up an ONTAP cluster. Step 1: Gather cluster information If you have not already done so, gather the information you will need to configure your cluster, such as your cluster management interface port and IP address.
  • Page 18 Option 1: Network discovery is enabled If you have network discovery enabled on your laptop, you can complete setup and configuration using automatic cluster discovery. Steps 1. Connect your laptop to the management switch and access the network computers and devices. 2.

  • Page 19: Maintain

    Perform regular maintenance tasks such as replacing faulty components, as this helps prevent downtime and data loss. The maintenance procedures assume that the AFF C80 systems have already been deployed as a storage node in the ONTAP environment.

  • Page 20: Boot Media

    Boot media Quick start for boot media replacement - AFF C80 Get started with replacing the boot media in your AFF C80 storage system by preparing the replacement media, installing it in the system, restoring the boot image, and verifying the system functionality.
  • Page 21 Restore the onboard key manager configuration or the external key manager from the ONATP boot menu. Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Boot media replace requirements - AFF C80...
  • Page 22 Before shutting down the impaired controller, check if your version of ONTAP supports NetApp Volume Encryption (NVE) and if your key management system is properly configured. Step 1: Check if your version of ONTAP supports NetApp Volume Encryption Check whether your ONTAP version supports NetApp Volume Encryption (NVE). This information is crucial for downloading the correct ONTAP image.
  • Page 23 No key manager configured You can safely shut down the impaired controller. Go to shutdown the impaired controller. External or Onboard key manager configured a. Enter the following query command to display the status of the authentication keys in your key manager.
  • Page 24 Restore the external key management authentication keys to Anything other than true all nodes in the cluster using the following command: security key-manager external restore If the command fails, contact NetApp Support. b. Verify that the column displays for all Restored...
  • Page 25 Shut down impaired controller - AFF C80 Shut down the controller in your AFF C80 storage system when it is impaired. Before performing maintenance or component replacement it is critical to shut down the controller safely to prevent data loss and ensure system stability.
  • Page 26 Option 1: Most systems To shut down the impaired controller, you must determine the status of the controller and, if necessary, take over the controller so that the healthy controller continues to serve data from the impaired controller storage. About this task •...
  • Page 27 Ctrl-C, and then respond y. Replace the boot media - AFF C80 The boot media in your AFF C80 system stores essential firmware and configuration data. If the boot media fails, you must unplug the controller module, remove the System Management module, remove the impaired boot media, and replace the boot media in the System Management module.
  • Page 28 ensures that the drives are firmly seated against the chassis midplane. 2. Go to the rear of the chassis. If you are not already grounded, properly ground yourself. 3. Disconnect power to the controller module by pulling the controller module out about three inches: a.
  • Page 29 DARE>, your version of ONTAP does not support NVE. <10no- ◦ If NVE is supported by your version of ONTAP, download the image with NetApp Volume Encryption, as indicated in the download button. ◦ If NVE is not supported, download the image without NetApp Volume Encryption, as indicated in the download button.
  • Page 30 LOADER. Boot the recovery image - AFF C80 If the boot media in your AFF C80 system is corrupted, you can boot the recovery image from a USB drive, restore the configuration from the partner node, and verify the environment variables.
  • Page 31 On the healthy partner controller, run the restore backup command: system node restore- backup -node local -target-address impaired_node_IP_address NOTE: If you see any message other than a successful restore, contact NetApp Support. e. On the healthy partner controller, return the impaired controller to admin level: set -privilege admin.
  • Page 32 You must complete steps specific to systems that have Onboard Key Manager (OKM), NetApp Storage Encryption (NSE) or NetApp Volume Encryption (NVE) enabled using the settings that you captured at the beginning of the boot media replace procedure.
  • Page 33 ONTAP version Select this option ONTAP 9.8 or later Select option 10. Show example boot menu Please choose one of the following: Normal Boot. Boot without /etc/rc. Change password. Clean configuration and initialize all disks. Maintenance mode boot. Update flash from backup config. Install new software first.
  • Page 34 ONTAP version Select this option ONTAP 9.7 and earlier Select the hidden option recover_onboard_keymanager Show example boot menu Please choose one of the following: Normal Boot. Boot without /etc/rc. Change password. Clean configuration and initialize all disks. Maintenance mode boot. Update flash from backup config.
  • Page 35 Show example prompt Enter the backup data: --------------------------BEGIN BACKUP-------------------------- 0123456789012345678901234567890123456789012345678901234567890123 1234567890123456789012345678901234567890123456789012345678901234 2345678901234567890123456789012345678901234567890123456789012345 3456789012345678901234567890123456789012345678901234567890123456 4567890123456789012345678901234567890123456789012345678901234567 AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA 0123456789012345678901234567890123456789012345678901234567890123 1234567890123456789012345678901234567890123456789012345678901234 2345678901234567890123456789012345678901234567890123456789012345 AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA ---------------------------END BACKUP--------------------------- b.
  • Page 36 Show example prompt Trying to recover keymanager secrets..Setting recovery material for the onboard key manager Recovery secrets set successfully Trying to delete any existing km_onboard.wkeydb file. Successfully recovered keymanager secrets. ***************************************************************** ****************** * Select option "(1) Normal Boot." to complete recovery process. * Run the "security key-manager onboard sync"...
  • Page 37 Show example prompt ******************************************************************** *************** * Select option "(1) Normal Boot." to complete the recovery process. ******************************************************************** *************** Normal Boot. Boot without /etc/rc. Change password. Clean configuration and initialize all disks. Maintenance mode boot. Update flash from backup config. Install new software first. Reboot node.
  • Page 38 Show example prompt Enter the cluster-wide passphrase for the Onboard Key Manager: All offline encrypted volumes will be brought online and the corresponding volume encryption keys (VEKs) will be restored automatically within 10 minutes. If any offline encrypted volumes are not brought online automatically, they can be brought online manually using the "volume online -vserver <vserver>...
  • Page 39 • A copy of the /cfcard/kmip/certs/client.key file from another cluster node or the client key. • A copy of the file from another cluster node or the KMIP server CA(s). /cfcard/kmip/certs/CA.pem Steps 1. Connect the console cable to the target controller. 2.
  • Page 40 Show example Enter the client certificate (client.crt) file contents: -----BEGIN CERTIFICATE----- <certificate_value> -----END CERTIFICATE----- Enter the client key (client.key) file contents: -----BEGIN RSA PRIVATE KEY----- <key_value> -----END RSA PRIVATE KEY----- Enter the KMIP server CA(s) (CA.pem) file contents: -----BEGIN CERTIFICATE----- <certificate_value>...

  • Page 41: Chassis

    -node * -type all -message MAINT=END Return the failed part to NetApp - AFF C80 If a component in your AFF C80 system fails, return the failed part to NetApp. See the Part Return and Replacements page for further information.
  • Page 42 Shut down the controllers - AFF C80 Shut down the controllers in your AFF C80 storage system when you need to replace the chassis. Before performing maintenance or component replacement it is critical to shut down the controller safely to prevent data loss and ensure system stability.
  • Page 43 1. Log into the cluster through SSH or log in from any node in the cluster using a local console cable and a laptop/console. 2. Stop all clients/host from accessing data on the NetApp system. 3. Suspend external backup jobs.
  • Page 44 Replace the chassis - AFF C80 Replace the chassis in your AFF C80 system when a hardware failure or upgrade requires it. This process involves powering down the system, removing the existing chassis, installing the new one, and reconfiguring components to ensure proper system operation.
  • Page 45 ◦ If the NVRAM LED is off, go to the next step. ◦ If the NVRAM LED is flashing, wait for the flashing to stop. If flashing continues for longer than 5 minutes, contact NetApp Support Site for assistance. 2. Remove the controller modules: a.
  • Page 46 Locking latch Locking pin b. Slide the controller module out of the chassis by the locking latches, and place it on a flat, stable surface. Make sure that you support the bottom of the controller module as you slide it out of the chassis. c.
  • Page 47 The controller modules begin to boot as soon as PSUs are installed and power is restored. Complete chassis replacement - AFF C80 Reboot the controllers, verify system health, and return the failed part to NetApp to complete the final step in the AFF C80 chassis replacement workflow.

  • Page 48: Controller

    1. After the giveback is complete, run Active IQ Config Advisor to verify the health of the storage system. 2. Correct any issues you encounter. Step 3: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.
  • Page 49 • You must replace the failed component with the field-replaceable unit (FRU) you received from NetApp. • You must replace a controller module with a controller module of the same model type. You cannot upgrade your system by just replacing the controller module.
  • Page 50 Option 1: Most systems To shut down the impaired controller, you must determine the status of the controller and, if necessary, take over the controller so that the healthy controller continues to serve data from the impaired controller storage. About this task •...
  • Page 51 Ctrl-C, and then respond y. Replace the controller module - AFF C80 Replace the controller in your AFF C80 system when a hardware failure or upgrade requires it. This process involves removing the impaired controller, moving the components to the replacement controller, installing the replacement controller, and rebooting the system.
  • Page 52 ensures that the drives are firmly seated against the chassis midplane. 2. Check the amber NVRAM that status LED located in slot 4/5 on the back of the impaired controller module is off. Look for the NV icon. NVRAM status LED NVRAM attention LED ◦...
  • Page 53 6. Remove the cable management device from the controller module. 7. Press down on both of the locking latches, and then rotate both latches downward at the same time. The controller module moves slightly out of the chassis. Locking latch Locking pin 8.
  • Page 54 Terracotta PSU locking tab Power supply 2. Move the power supply to the new controller module, and then install it. 3. Using both hands, support and align the edges of the power supply with the opening in the controller module, and then gently push the power supply into the controller module until the locking tab clicks into place.
  • Page 55 Fan locking tabs Fan module 2. Move the fan module to the replacement controller module, and then install the fan module by aligning its edges with the opening in the controller module, and then sliding the fan module into the controller module until the locking latches click into place.
  • Page 56 NV battery pack plug Attention: The NV module LED blinks while destaging contents to the flash memory when you halt the system. After the destage is complete, the LED turns off. 2. Lift the battery up to access the battery plug. 3.
  • Page 57 System DIMM 3. Note the orientation of the DIMM in the socket so that you can insert the DIMM in the replacement controller module in the proper orientation. 4. Eject the DIMM from its slot by slowly pushing apart the two DIMM ejector tabs on either side of the DIMM, and then slide the DIMM out of the slot.
  • Page 58 and rotating it down. 3. Remove the I/O modules from the controller module: a. Depress the target I/O module cam latch button. b. Rotate the cam latch down as far as it will go. For horizontal modules, rotate the cam away from the module as far as it will go.
  • Page 59 Boot media locking button Replacement System Management module 1. Remove the System Management module from the impaired controller module: a. Depress the system management cam button. b. Rotate the cam lever all the way down. c. Loop your finger into the cam lever and pull the module straight out of the system. 2.
  • Page 60 The cam button moves away from the chassis. b. Rotate the cam latch as far as it will go. c. Remove the NVRAM module from the enclosure by hooking your finger into the cam lever opening and pulling the module out of the enclosure. 2.
  • Page 61 If you have DC power supplies, reconnect the power block to the power supplies after the controller module is fully seated in the chassis. Restore and verify the system configuration - AFF C80 Verify that the controller’s HA configuration is active and functioning correctly in your AFF C80 storage system, and confirm that the system’s adapters list all the paths to the disks.
  • Page 62 2. Exit Maintenance mode: halt. Recable and give back the controller - AFF C80 Return control of storage resources to the replacement controller so your AFF C80 system can resume normal operation.
  • Page 63 2. Boot to the ONTAP menu from the LOADER prompt and select option 10. boot_ontap menu 3. Enter the OKM passphrase. You can get this passphrase from the customer, or contact NetApp Support. You will be prompted twice for the passphrase. 4. Enter the backup key data when prompted.
  • Page 64 Do you have a copy of the /cfcard/kmip/servers.cfg file? {y/n} Do you know the KMIP server address? {y/n} Do you know the KMIP port? {y/n} Contact NetApp Support if you have issues. 3. Supply the information for: ◦ The client certificate (client.crt) file contents.
  • Page 65 Complete controller replacement - AFF C80 Verify the logical interfaces are reporting to their home port, perform a cluster health check, and return the failed part to NetApp to complete the final step in the AFF C80 controller replacement workflow.

  • Page 66: Replace A Dimm - Aff C80

    • Make sure all other components in the system are functioning properly; if not, you must contact technical support. • Make sure you replace the failed component with a replacement component you received from NetApp. Step 1: Shut down the impaired controller...
  • Page 67 Option 1: Most systems To shut down the impaired controller, you must determine the status of the controller and, if necessary, take over the controller so that the healthy controller continues to serve data from the impaired controller storage. About this task •...
  • Page 68 take over the controller so that the healthy controller continues to serve data from the impaired controller storage. • If you have a cluster with more than two nodes, it must be in quorum. If the cluster is not in quorum or a healthy controller shows false for eligibility and health, you must correct the issue before shutting down the impaired controller;...
  • Page 69 2. Check the amber NVRAM that status LED located in slot 4/5 on the back of the impaired controller module is off. Look for the NV icon. NVRAM status LED NVRAM attention LED ◦ If the NV LED is off, go to the next step. ◦...
  • Page 70 Lift the air duct and rotate it upward as far as it will go. 3. Locate the DIMMs on your controller module and identify the target DIMM. Consult either the Netapp Hardware Universe or the FRU map on your controller module for exact DIMM locations for the AFF A70 or AFF A90.
  • Page 71 DIMM and DIMM ejector tabs 5. Remove the replacement DIMM from the antistatic shipping bag, hold the DIMM by the corners, and align it to the slot. The notch among the pins on the DIMM should line up with the tab in the socket. 6.

  • Page 72: Replace Ssd Drive - Aff C80

    -node * -type all -message MAINT=END. Step 5: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.
  • Page 73 How you replace the disk depends on how the disk drive is being used. If SED authentication is enabled, you must use the SED replacement instructions in the ONTAP 9 NetApp Encryption Power Guide. These Instructions describe additional steps you must perform before and after replacing an SED.
  • Page 74 -node node_name -autoassign on You must reenable automatic drive assignment on both controller modules. 10. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...

  • Page 75: Replace A Fan Module - Aff C80

    Replace a fan module - AFF C80 Replace a fan module in your AFF C80 system when a fan fails or is not operating efficiently, which can affect system cooling and overall performance. Step 1: Shut down the impaired controller...
  • Page 76 Option 1: Most systems To shut down the impaired controller, you must determine the status of the controller and, if necessary, take over the controller so that the healthy controller continues to serve data from the impaired controller storage. About this task •...
  • Page 77 take over the controller so that the healthy controller continues to serve data from the impaired controller storage. • If you have a cluster with more than two nodes, it must be in quorum. If the cluster is not in quorum or a healthy controller shows false for eligibility and health, you must correct the issue before shutting down the impaired controller;...
  • Page 78 2. Check the amber NVRAM that status LED located in slot 4/5 on the back of the impaired controller module is off. Look for the NV icon. NVRAM status LED NVRAM attention LED ◦ If the NV LED is off, go to the next step. ◦...
  • Page 79 7. Press down on both of the locking latches, and then rotate both latches downward at the same time. The controller module moves slightly out of the chassis. Locking latch Locking pin 8. Slide the controller module out of the chassis and place it on a flat, stable surface. Make sure that you support the bottom of the controller module as you slide it out of the chassis.
  • Page 80 Fan locking tabs Fan module 3. Align the edges of the replacement fan module with the opening in the controller module, and then slide the replacement fan module into the controller module until the locking latches click into place. Step 4: Reinstall the controller module Reinstall the controller module and reboot it.

  • Page 81: Replace Nvram - Aff C80

    -node * -type all -message MAINT=END. Step 5: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.
  • Page 82 Option 1: Most systems To shut down the impaired controller, you must determine the status of the controller and, if necessary, take over the controller so that the healthy controller continues to serve data from the impaired controller storage. About this task •...
  • Page 83 take over the controller so that the healthy controller continues to serve data from the impaired controller storage. • If you have a cluster with more than two nodes, it must be in quorum. If the cluster is not in quorum or a healthy controller shows false for eligibility and health, you must correct the issue before shutting down the impaired controller;...
  • Page 84 2. Go to the rear of the chassis. If you are not already grounded, properly ground yourself. 3. Disconnect power to the controller module by pulling the controller module out about three inches: a. Press down on both of the controller module locking latches, and then rotate both latches downward at the same time.
  • Page 85 Cam locking button DIMM locking tabs 6. Set the NVRAM module on a stable surface. 7. Remove the DIMMs, one at a time, from the impaired NVRAM module and install them in the replacement NVRAM module. 8. Install the replacement NVRAM module into the chassis: a.
  • Page 86 2. Go to the rear of the chassis. If you are not already grounded, properly ground yourself. 3. Disconnect power to the controller module by pulling the controller module out about three inches: a. Press down on both of the controller module locking latches, and then rotate both latches downward at the same time.
  • Page 87 Cam locking button DIMM locking tabs 6. Set the NVRAM module on a stable surface. 7. Locate the DIMM to be replaced inside the NVRAM module. Consult the FRU map label on the side of the NVRAM module to determine the locations of DIMM slots 1 and 2.
  • Page 88 2. From the LOADER prompt on the controller, boot the controller and enter y when prompted to override the system ID due to a system ID mismatch. 3. Wait until the Waiting for giveback… message is displayed on the console of the controller with the replacement module and then, from the healthy controller, verify that the new partner system ID has been automatically assigned: storage failover show In the command output, you should see a message that the system ID has changed on the impaired...
  • Page 89 node1:> storage disk show -ownership Disk Aggregate Home Owner DR Home Home ID Owner ID DR Home ID Reserver Pool ----- ------ ----- ------ -------- ------- ------- ------- --------- 1.0.0 aggr0_1 node1 node1 151759706 151759706 151759706 Pool0 1.0.1 aggr0_1 node1 node1 151759706 151759706 151759706 Pool0...

  • Page 90: Replace The Nv Battery - Aff C80

    -node * -type all -message MAINT=END. Step 5: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.
  • Page 91 Option 1: Most systems To shut down the impaired controller, you must determine the status of the controller and, if necessary, take over the controller so that the healthy controller continues to serve data from the impaired controller storage. About this task •...
  • Page 92 take over the controller so that the healthy controller continues to serve data from the impaired controller storage. • If you have a cluster with more than two nodes, it must be in quorum. If the cluster is not in quorum or a healthy controller shows false for eligibility and health, you must correct the issue before shutting down the impaired controller;...
  • Page 93 2. Check the amber NVRAM that status LED located in slot 4/5 on the back of the impaired controller module is off. Look for the NV icon. NVRAM status LED NVRAM attention LED ◦ If the NV LED is off, go to the next step. ◦...
  • Page 94 7. Press down on both of the locking latches, and then rotate both latches downward at the same time. The controller module moves slightly out of the chassis. Locking latch Locking pin 8. Slide the controller module out of the chassis and place it on a flat, stable surface. Make sure that you support the bottom of the controller module as you slide it out of the chassis.
  • Page 95 NV battery air duct cover NV battery plug 2. Lift the battery up to access the battery plug. 3. Squeeze the clip on the face of the battery plug to release the plug from the socket, and then unplug the battery cable from the socket.

  • Page 96: I/O Module

    -node * -type all -message MAINT=END. Step 5: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.
  • Page 97 available for your I/O module. • Make sure that all other components are functioning properly.
  • Page 98 Add I/O module to an available slot You can add a new I/O module into a storage system with available slots. Steps 1. If you are not already grounded, properly ground yourself. 2. Rotate the cable management tray down by pulling the buttons on the inside of the cable management tray and rotating it down.
  • Page 99 Make sure you understand the following scenarios for adding a new I/O module to a fully-populated system: Scenario Action required NIC to NIC (same number of The LIFs will automatically migrate when its controller module is shut ports) down. NIC to NIC (different number of Permanently reassign the selected LIFs to a different home port.
  • Page 100 13. Repeat these steps for controller B. Replace I/O module - AFF C80 Replace an I/O module in your AFF C80 system when the module fails or requires an upgrade to support higher performance or additional features. You can use this procedure with all versions of ONTAP supported by your storage system.
  • Page 101 Option 1: Most systems To shut down the impaired controller, you must determine the status of the controller and, if necessary, take over the controller so that the healthy controller continues to serve data from the impaired controller storage. Before you begin If you have a cluster with more than two nodes, it must be in quorum.
  • Page 102 Configuration State is configured and that the nodes are in an enabled and normal state (metrocluster node show). Steps 1. If AutoSupport is enabled, suppress automatic case creation by invoking an AutoSupport command: system node autosupport invoke -node * -type all -message MAINT=number_of_hours_downh The following AutoSupport command suppresses automatic case creation for two hours: cluster1:*>...
  • Page 103 Cam locking button a. Depress the cam latch button. b. Rotate the cam latch do away from the module as far as it will go. c. Remove the module from the controller module by hooking your finger into the cam lever opening and pulling the module out of the controller module.

  • Page 104: Replace A Power Supply - Aff C80

    Step 4: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information. Replace a power supply - AFF C80 The power supplies are redundant and hot-swappable.
  • Page 105 Option 1: Replace an AC PSU To replace an AC PSU, complete the following steps. Steps 1. If you are not already grounded, properly ground yourself. 2. Identify the PSU you want to replace, based on console error messages or through the red Fault LED on the PSU.
  • Page 106 Secure the power cable to the PSU using the power cable retainer. Once power is restored to the PSU, the status LED should be green. 7. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.

  • Page 107: Replace The Real-Time Clock Battery - Aff C80

    Secure the power cable to the PSU with the thumbscrews. Once power is restored to the PSU, the status LED should be green. 7. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.
  • Page 108 Option 1: Most systems To shut down the impaired controller, you must determine the status of the controller and, if necessary, take over the controller so that the healthy controller continues to serve data from the impaired controller storage. About this task •...
  • Page 109 take over the controller so that the healthy controller continues to serve data from the impaired controller storage. • If you have a cluster with more than two nodes, it must be in quorum. If the cluster is not in quorum or a healthy controller shows false for eligibility and health, you must correct the issue before shutting down the impaired controller;...
  • Page 110 2. Check the amber NVRAM that status LED located in slot 4/5 on the back of the impaired controller module is off. Look for the NV icon. NVRAM status LED NVRAM attention LED ◦ If the NV LED is off, go to the next step. ◦...
  • Page 111 7. Press down on both of the locking latches, and then rotate both latches downward at the same time. The controller module moves slightly out of the chassis. Locking latch Locking pin 8. Slide the controller module out of the chassis and place it on a flat, stable surface. Make sure that you support the bottom of the controller module as you slide it out of the chassis.
  • Page 112 RTC battery and housing 3. Gently push the battery away from the holder, rotate it away from the holder, and then lift it out of the holder. Note the polarity of the battery as you remove it from the holder. The battery is marked with a plus sign and must be positioned in the holder correctly.
  • Page 113 Make sure that the console cable is connected to the repaired controller module so that it receives console messages when it reboots. The repaired controller receives power from the healthy controller and begins to reboot as soon as it is seated completely in the chassis. 4.

  • Page 114: Replace System Management Module - Aff C80

    Step 6: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information. Replace system management module - AFF C80 The System Management module, located at the back of the controller in slot 8, contains onboard components for system management, as well as ports for external management.
  • Page 115 Option 1: Most systems To shut down the impaired controller, you must determine the status of the controller and, if necessary, take over the controller so that the healthy controller continues to serve data from the impaired controller storage. About this task •...
  • Page 116 take over the controller so that the healthy controller continues to serve data from the impaired controller storage. • If you have a cluster with more than two nodes, it must be in quorum. If the cluster is not in quorum or a healthy controller shows false for eligibility and health, you must correct the issue before shutting down the impaired controller;...
  • Page 117 2. Go to the rear of the chassis. If you are not already grounded, properly ground yourself. 3. Disconnect power to the controller module by pulling the controller module out about three inches: a. Press down on both of the controller module locking latches, and then rotate both latches downward at the same time.
  • Page 118 System Management module cam latch Boot media locking button Boot media a. Press the blue locking button. The boot media rotates slightly upward. b. Rotate the boot media up, slide it out of the socket. c. Install the boot media in the replacement System Management module: i.
  • Page 119 If your system was initially running ONTAP 9.10.1 or later, use the procedure documented in Post Motherboard Replacement Process to update Licensing on a AFF/FAS system. If you are unsure of the initial ONTAP release for your system, see NetApp Hardware Universe for more information. Steps 1.
  • Page 120 NetApp Support to register the serial number. Step 5: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.
  • Page 121 NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp.

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