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NetApp AFF C30 Install Manual
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NetApp AFF C30 Install Manual

NetApp AFF C30 Install Manual

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AFF C30 and AFF C60 systems
Install and maintain
NetApp
March 07, 2025
This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/c30-60/install-overview.html
on March 07, 2025. Always check docs.netapp.com for the latest.

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Summary of Contents for NetApp AFF C30

  • Page 1 AFF C30 and AFF C60 systems Install and maintain NetApp March 07, 2025 This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/c30-60/install-overview.html on March 07, 2025. Always check docs.netapp.com for the latest.

  • Page 2: Table Of Contents

    C60........  Complete storage system setup and configuration - AFF C30 and AFF C60 ..... .

  • Page 3: Aff C30 And Aff C60 Systems

    Install and setup Installation and setup workflow - AFF C30 and AFF C60 To install and set up your AFF C30 or AFF C60 storage system, you must review the installation requirements, prepare your site, install and cable the hardware components, power on the storage system, and set up the ONTAP cluster.

  • Page 4: Prepare To Install - Aff C30 And Aff C60

    Prepare to install - AFF C30 and AFF C60 Prepare to install your AFF C30 or AFF C60 storage system by getting the site ready, unpacking the boxes and comparing the contents of the boxes to the packing slip, and registering the storage system to access support benefits.
  • Page 5 Steps 1. Use NetApp Hardware Universe to confirm that your site meets the environmental and electrical requirements for your storage system. 2. Make sure you have adequate cabinet or rack space for your storage system, shelves, and any switches: ◦ 2U for a storage system ◦...

  • Page 6: Install The Hardware - Aff C30 And Aff C60

    Install the hardware - AFF C30 and AFF C60 After you prepare to install your AFF C30 or AFF C60 storage system, install the hardware for the storage system. First, install the rail kits. Then install and secure your storage system in a cabinet or telco rack.

  • Page 7: Cable The Hardware - Aff C30 And Aff C60

    Cable the hardware - AFF C30 and AFF C60 After you install your AFF C30 or AFF C60 storage system hardware, cable the controllers to the network and shelves. Before you begin Contact your network administrator for information about connecting the storage system to your network switches.
  • Page 8 Switchless cluster cabling AFF C30 or AFF C60 with two 2-port 40/100 GbE I/O modules Steps 1. Cable the Cluster/HA interconnect connections: The cluster interconnect traffic and the HA traffic share the same physical ports (on the I/O modules in slots 2 and 4). The ports are 40/100 GbE.
  • Page 9 AFF C30 or AFF C60 with one 2-port 40/100 GbE I/O module Steps 1. Cable the Cluster/HA interconnect connections: The cluster interconnect traffic and the HA traffic share the same physical ports (on the I/O module in slot 4). The ports are 40/100 GbE.
  • Page 10 AFF C30 or AFF C60 with two 2-port 40/100 GbE I/O modules Steps 1. Cable the Cluster/HA interconnect connections: The cluster interconnect traffic and the HA traffic share the same physical ports (on the I/O modules in slots 2 and 4). The ports are 40/100 GbE.
  • Page 11 AFF C30 or AFF C60 with one 2-port 40/100 GbE I/O module Steps 1. Cable the controllers to the cluster network switches: The cluster interconnect traffic and the HA traffic share the same physical ports (on the I/O module in slot 4). The ports are 40/100 GbE.
  • Page 12 Ethernet host cabling AFF C30 or AFF C60 with two 2-port 40/100 GbE I/O modules Steps 1. On each controller, cable ports e2b and e4b to the Ethernet host network switches. The ports on I/O modules in slot 2 and 4 are 40/100 GbE (host connectivity is 40/100 GbE).
  • Page 13 FC host cabling AFF C30 or AFF C60 with one 4-port 64 Gb/s FC I/O module Steps 1. On each controller, cable ports 1a, 1b, 1c and 1d to the FC host network switches. 64 Gb/s FC cables Step 3: Cable the management network connections Cable the controllers to your management network.
  • Page 14 • For the maximum number of shelves supported for your storage system and for all of your cabling options, such as optical and switch-attached, see NetApp Hardware Universe. • You cable each controller to each NSM100B module on the NS224 shelf using the storage cables that...

  • Page 15: Power On The Storage System - Aff C30 And Aff C60

    Power on the storage system - AFF C30 and AFF C60 After you cable the controllers to the network and shelves in your AFF C30 or AFF C60 storage system, you power on your shelves and controllers. Step 1: Power on the shelf and assign shelf ID Each shelf is distinguished by a unique shelf ID.
  • Page 16 3. Change the first number of the shelf ID: a. Insert the straightened end of a paperclip or narrow tipped ball point pen into the small hole to press the shelf ID button. b. Press and hold the shelf ID button until the first number on the digital display blinks, and then release the button.

  • Page 17: Complete Storage System Setup And Configuration - Aff C30 And Aff C60

    Complete storage system setup and configuration - AFF C30 and AFF C60 After you’ve turned on your AFF C30 or AFF C60 storage system, you are ready to discover you cluster network and set up an ONTAP cluster.
  • Page 18 Step 1: Gather cluster information If you have not already done so, gather the information you will need to configure your cluster, such as your cluster management interface port and IP address. Use the cluster setup worksheet to record the values that you need during the cluster setup process. If a default value is provided, you can use that value or else enter your own.
  • Page 19 Option 1: Network discovery is enabled If you have network discovery enabled on your laptop, you can complete setup and configuration using automatic cluster discovery. Steps 1. Connect your laptop to the management switch and access the network computers and devices. 2.

  • Page 20: Maintain

    AFF C30 and AFF C60 system components are in this section. The procedures in this section assume that the AFF C30 or AFF C60 storage systems have already been deployed as storage nodes in the ONTAP environment.

  • Page 21: Boot Media

    A real-time clock battery preserves system date and time information if the power is off. Boot media Boot media replacement workflow - AFF C30 and AFF C60 Follow these workflow steps to replace your boot media. Review the boot media requirements To replace the boot media, you must meet certain requirements.
  • Page 22 Restore the onboard key manager configuration or the external key manager from the ONATP boot menu. Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Boot media requirements - AFF C30 and AFF C60 Before replacing the boot media, make sure to review the following requirements and considerations.
  • Page 23 Step 1: Check if your version of ONTAP supports NetApp Volume Encryption Check whether your ONTAP version supports NetApp Volume Encryption (NVE). This information is crucial for downloading the correct ONTAP image. 1. Determine if your ONTAP version supports encryption by running the following command: version -v If the output includes 1Ono-DARE, NVE is not supported on your cluster version.
  • Page 24 No key manager configured You can safely shut down the impaired controller. Go to shutdown the impaired controller. External or Onboard key manager configured a. Enter the following query command to display the status of the authentication keys in your key manager.
  • Page 25 Restore the external key management authentication keys to Anything other than true all nodes in the cluster using the following command: security key-manager external restore If the command fails, contact NetApp Support. b. Verify that the column displays for all Restored...
  • Page 26 Shut down impaired controller - AFF C30 and AFF C60 Shut down or take over the impaired controller. To shut down the impaired controller, you must determine the status of the controller and, if necessary, take over the controller so that the healthy controller continues to serve data from the impaired controller storage.
  • Page 27 When the impaired controller shows Waiting for giveback…, press Ctrl-C, and then respond y. Replace the boot media - AFF C30 and AFF C60 To replace the boot media, you must remove the impaired controller, remove the boot media, install the replacement boot media, and transfer the boot image to a USB flash drive.
  • Page 28 If the NV LED is flashing (green), destage is in progress. You must wait for the NV LED to turn off. However, if the flashing continues for longer than five minutes, contact NetApp Support before continuing with this procedure. The NV LED is located next to the NV icon on the controller.
  • Page 29 On both ends of the controller, push the vertical locking tabs outward to release the handles. • Pull the handles towards you to unseat the controller from the midplane. As you pull, the handles extend out from the controller and then you feel some resistance, keep pulling.
  • Page 30 Boot media location Press down on the blue tab to release the right end of the boot media. Lift the right end of the boot media up at a slight angle to get a good grip along the sides of the boot media. Gently pull the left end of the boot media out of its socket.
  • Page 31 • You must have a USB flash drive, formatted to FAT32, with at least 4GB capacity. • You must have a copy of the same image version of ONTAP as what the impaired controller was running. You can download the appropriate image from the Downloads section on the NetApp Support Site...
  • Page 32 ◦ If NVE is supported, download the image with NetApp Volume Encryption, as indicated in the download button. ◦ If NVE is not supported, download the image without NetApp Volume Encryption, as indicated in the download button. • You must have a network connection between the node management ports of the controllers (typically the e0M interfaces).
  • Page 33 2. Tighten the two thumb screws to secure the D-SUB DC power cord connector to the PSU. Boot the recovery image - AFF C30 and AFF C60 You must boot the ONTAP image from the USB drive, restore the file system, and verify the environmental variables.
  • Page 34 On the healthy partner controller, run the restore backup command: system node restore- backup -node local -target-address impaired_node_IP_address NOTE: If you see any message other than a successful restore, contact NetApp Support. e. On the healthy partner controller, return the impaired controller to admin level: set -privilege admin.
  • Page 35 Restore encryption on the replacement boot media. You must complete steps specific to systems that have Onboard Key Manager (OKM), NetApp Storage Encryption (NSE) or NetApp Volume Encryption (NVE) enabled using the settings that you captured at the beginning of the boot media replace procedure.
  • Page 36 ONTAP version Select this option ONTAP 9.8 or later Select option 10. Show example boot menu Please choose one of the following: Normal Boot. Boot without /etc/rc. Change password. Clean configuration and initialize all disks. Maintenance mode boot. Update flash from backup config. Install new software first.
  • Page 37 ONTAP version Select this option ONTAP 9.7 and earlier Select the hidden option recover_onboard_keymanager Show example boot menu Please choose one of the following: Normal Boot. Boot without /etc/rc. Change password. Clean configuration and initialize all disks. Maintenance mode boot. Update flash from backup config.
  • Page 38 Show example prompt Enter the backup data: --------------------------BEGIN BACKUP-------------------------- 0123456789012345678901234567890123456789012345678901234567890123 1234567890123456789012345678901234567890123456789012345678901234 2345678901234567890123456789012345678901234567890123456789012345 3456789012345678901234567890123456789012345678901234567890123456 4567890123456789012345678901234567890123456789012345678901234567 AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA 0123456789012345678901234567890123456789012345678901234567890123 1234567890123456789012345678901234567890123456789012345678901234 2345678901234567890123456789012345678901234567890123456789012345 AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA ---------------------------END BACKUP--------------------------- b.
  • Page 39 Show example prompt Trying to recover keymanager secrets..Setting recovery material for the onboard key manager Recovery secrets set successfully Trying to delete any existing km_onboard.wkeydb file. Successfully recovered keymanager secrets. ***************************************************************** ****************** * Select option "(1) Normal Boot." to complete recovery process. * Run the "security key-manager onboard sync"...
  • Page 40 Show example prompt ******************************************************************** *************** * Select option "(1) Normal Boot." to complete the recovery process. ******************************************************************** *************** Normal Boot. Boot without /etc/rc. Change password. Clean configuration and initialize all disks. Maintenance mode boot. Update flash from backup config. Install new software first. Reboot node.
  • Page 41 Show example prompt Enter the cluster-wide passphrase for the Onboard Key Manager: All offline encrypted volumes will be brought online and the corresponding volume encryption keys (VEKs) will be restored automatically within 10 minutes. If any offline encrypted volumes are not brought online automatically, they can be brought online manually using the "volume online -vserver <vserver>...
  • Page 42 • A copy of the /cfcard/kmip/certs/client.key file from another cluster node or the client key. • A copy of the file from another cluster node or the KMIP server CA(s). /cfcard/kmip/certs/CA.pem Steps 1. Connect the console cable to the target controller. 2.
  • Page 43 Show example Enter the client certificate (client.crt) file contents: -----BEGIN CERTIFICATE----- <certificate_value> -----END CERTIFICATE----- Enter the client key (client.key) file contents: -----BEGIN RSA PRIVATE KEY----- <key_value> -----END RSA PRIVATE KEY----- Enter the KMIP server CA(s) (CA.pem) file contents: -----BEGIN CERTIFICATE----- <certificate_value>...

  • Page 44: Chassis

    -node * -type all -message MAINT=END Return the failed part to NetApp - AFF C30 and AFF C60 Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.
  • Page 45 Complete chassis replacement Verify the HA state of the chassis and return the failed part to NetApp. Chassis replacement requirements - AFF C30 and AFF C60 Before replacing the chassis, make sure to review the following requirements and considerations.
  • Page 46 1. Log into the cluster through SSH or log in from any node in the cluster using a local console cable and a laptop/console. 2. Stop all clients/host from accessing data on the NetApp system. 3. Suspend external backup jobs.
  • Page 47 10. Wait for each controller to halt and display the LOADER prompt. Replace the chassis - AFF C30 and AFF C60 Move the drives, any drive blanks, controllers, and bezel from the impaired chassis to the replacement chassis (of the same model), and then replace the impaired chassis within the equipment rack or system cabinet.
  • Page 48 If you are disconnecting a… Then… DC PSU 1. Unscrew the two thumb screws on the D-SUB DC power cord connector. 2. Unplug the power cord from the PSU and set it aside. 4. Unplug all cables from the impaired controller. Keep track of where the cables were connected.
  • Page 49 1. Remove the screws from the impaired chassis mount points. Set the screws aside to use later in this procedure. If the storage system shipped in a NetApp system cabinet, you must remove additional screws at the rear of the chassis before the chassis can be removed.
  • Page 50 by sliding it off the rails, and then set it aside. 3. Using two people, install the replacement chassis into the equipment rack or system cabinet by sliding it onto the rails. 4. Secure the front of the replacement chassis to the equipment rack or system cabinet using the screws you removed from the impaired chassis.
  • Page 51 -node * -type all -message MAINT=END Complete chassis replacement - AFF C30 and AFF C60 You must verify the HA state of the chassis and return the failed part to NetApp, as described in the RMA instructions shipped with the kit.

  • Page 52: Controller

    3. If you have not already done so, recable the rest of your storage system. Step 2: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.
  • Page 53 Transfer the ownership of storage resources back to the replacement controller. Complete controller replacement Verify the LIFs, check cluster health, and return the failed part to NetApp. Controller replacement requirements - AFF C30 and AFF C60 You must review the requirements and considerations for the controller replacement procedure.
  • Page 54 When the impaired controller shows Waiting for giveback…, press Ctrl-C, and then respond y. Replace the controller - AFF C30 and AFF C60 To replace the controller, you must remove the impaired controller, move FRU components from the impaired controller to the replacement controller, install the replacement controller in the chassis, set the time and date, and then recable the replacement controller.
  • Page 55 You must remove the controller from the chassis when you replace the controller or replace a component inside the controller. Before you begin All other components in the storage system must be functioning properly; if not, you must contact NetApp Support before continuing with this procedure. Steps 1.
  • Page 56 5. Remove the impaired controller: The following illustration shows the operation of the controller handles (from the left side of the controller) when removing a controller: On both ends of the controller, push the vertical locking tabs outward to release the handles.
  • Page 57 Option 1: Move an AC PSU To move an AC PSU, complete the following steps. Steps 1. Remove the AC PSU from the impaired controller: Rotate the PSU handle up, to its horizontal position, and then grasp it. With your thumb, press the blue tab to release the PSU from the controller. Pull the PSU out of the controller while using your other hand to support its weight.
  • Page 58 a. Rotate the handle up, to its horizontal position, and then grasp it. b. With your thumb, press the terracotta tab to release the locking mechanism. c. Pull the PSU out of the controller while using your other hand to support its weight. The PSU is short.
  • Page 59 Hold both sides of the fan at the blue touch points. Pull the fan straight up and out its socket. 2. Insert the fan into the replacement controller by aligning it within the guides, and then push down until the fan connector is fully seated in the socket.
  • Page 60 Lift the NV battery up and out of its compartment. Remove the wiring harness from its retainer. 1. Push in and hold the tab on the connector. 2. Pull the connector up and out of the socket. As you pull up, gently rock the connector from end to end (lengthwise) to unseat 2.
  • Page 61 DIMM slot numbering and positions. Depending on your storage system model, you will have two or four DIMMs. • Note the orientation of the DIMM in the socket so that you can insert the DIMM in the replacement controller in the proper orientation. •...
  • Page 62 Boot media location Press down on the blue tab to release the right end of the boot media. Lift the right end of the boot media up at a slight angle to get a good grip along the sides of the boot media. Gently pull the left end of the boot media out of its socket.
  • Page 63 Turn the I/O module thumbscrew counterclockwise to loosen. Pull the I/O module out of the controller using the port label tab on the left and the thumbscrew. 3. Install the I/O module into the replacement controller: a. Align the I/O module with the edges of the slot. b.
  • Page 64 If you rotated the controller handles upright (next to the tabs) to move them out of the way while you serviced the controller, rotate them down to the horizontal position. Push the handles to reinsert the controller into the chassis halfway and then, when instructed, push until the controller is fully seated.
  • Page 65 2. Tighten the two thumb screws to secure the D-SUB DC power cord connector to the PSU. Restore and verify the system configuration - AFF C30 and AFF C60 Verify the low-level system configuration of the replacement controller and reconfigure the system settings as necessary.
  • Page 66 If you see any issues, check cabling and reseat cables. 2. Exit Maintenance mode: halt Recable and give back the controller - AFF C30 and AFF C60 Give back the controller. Give back the controller Reset encryption if enabled and return the controller to normal operation.
  • Page 67 8. Give back only the CFO aggregates (the root aggregate): storage failover giveback -fromnode local -only-cfo-aggregates true ◦ If you encounter errors, contact NetApp Support. 9. Wait 5 minutes after the giveback report completes, and check failover status and giveback status: storage failover show storage failover show-giveback.
  • Page 68 Do you have a copy of the /cfcard/kmip/servers.cfg file? {y/n} Do you know the KMIP server address? {y/n} Do you know the KMIP port? {y/n} Contact NetApp Support if you have issues. 3. Supply the information for: ◦ The client certificate (client.crt) file contents ◦...

  • Page 69: Replace A Dimm - Aff C30 And Aff C60

    -node local -auto -giveback true Step 2: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.
  • Page 70 Step 1: Shut down the impaired controller To shut down the impaired controller, you must determine the status of the controller and, if necessary, take over the controller so that the healthy controller continues to serve data from the impaired controller storage. About this task •...
  • Page 71 Before you begin All other components in the storage system must be functioning properly; if not, you must contact NetApp Support before continuing with this procedure. Steps 1. On the impaired controller, make sure the NV LED is off. When the NV LED is off, destaging is complete and it is safe to remove the impaired controller.
  • Page 72 1. If you are not already grounded, properly ground yourself. 2. Locate the DIMMs on your controller and identify the faulty DIMM. Consult either the Netapp Hardware Universe or the FRU map on the cover of the controller for exact DIMM locations.
  • Page 73 DIMM slot numbering and positions. Depending on your storage system model you will have two or four DIMMs. • Note the orientation of the DIMM in the socket so that you can insert the replacement DIMM using the same orientation. •...
  • Page 74 Step 4: Reinstall the controller Reinstall the controller into the chassis and reboot it. About this task The following illustration shows the operation of the controller handles (from the left side of a controller) when reinstalling the controller, and can be used as a reference for the rest of the controller reinstallation steps. If you rotated the controller handles upright (next to the tabs) to move them out of the way while you serviced the controller, rotate them down to the horizontal position.
  • Page 75 2. Tighten the two thumb screws to secure the D-SUB DC power cord connector to the PSU. Step 5: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements...

  • Page 76: Replace Drive - Aff C30 And Aff C60

    Replace Drive - AFF C30 and AFF C60 You can replace a failed drive nondisruptively while I/O is in progress. Before you begin • The drive that you are installing must be supported by your storage system. NetApp Hardware Universe •...
  • Page 77 Drive firmware checks occur every two minutes. • If needed, you can turn on the storage system location (blue) LEDs to aid in physically locating the affected storage system. Log into the BMC using SSH and enter the command. system location-led on A storage system has three location LEDs: one on the operator display panel and one on each controller.
  • Page 78 Press the release button on the drive face to open the cam handle. Rotate the cam handle downward to disengage the drive from the midplane. Slide the drive out of the drive bay using the cam handle and supporting the drive with your other hand.

  • Page 79: Replace A Fan Module - Aff C30 And Aff C60

    Reenable automatic drive assignment if needed: storage disk option modify -node node_name -autoassign on You must reenable automatic drive assignment on both controllers. 10. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 80 You must remove the controller from the chassis when you replace the controller or replace a component inside the controller. Before you begin All other components in the storage system must be functioning properly; if not, you must contact NetApp Support before continuing with this procedure. Steps 1.
  • Page 81 If the NV LED is flashing (green), destage is in progress. You must wait for the NV LED to turn off. However, if the flashing continues for longer than five minutes, contact NetApp Support before continuing with this procedure. The NV LED is located next to the NV icon on the controller.
  • Page 82 On both ends of the controller, push the vertical locking tabs outward to release the handles. • Pull the handles towards you to unseat the controller from the midplane. As you pull, the handles extend out from the controller and then you feel some resistance, keep pulling.
  • Page 83 Hold both sides of the fan at the blue touch points. Pull the fan straight up and out its socket. 3. Insert the replacement fan by aligning it within the guides, and then push down until the fan connector is fully seated in the socket.
  • Page 84 If you rotated the controller handles upright (next to the tabs) to move them out of the way while you serviced the controller, rotate them down to the horizontal position. Push the handles to reinsert the controller into the chassis halfway and then, when instructed, push until the controller is fully seated.

  • Page 85: I/O Module

    2. Tighten the two thumb screws to secure the D-SUB DC power cord connector to the PSU. Step 5: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.
  • Page 86 If needed, you can turn on the storage system location (blue) LEDs to aid in physically locating the affected storage system. Log into the BMC using SSH and enter the command. system location-led on A storage system has three location LEDs: one on the operator display panel and one on each controller. Location LEDs remain illuminated for 30 minutes.
  • Page 87 • Check the NetApp Hardware Universe to make sure that the new I/O module is compatible with your storage system and version of ONTAP you’re running. • If multiple slots are available, check the slot priorities in NetApp Hardware Universe and use the best one available for your I/O module.
  • Page 88 Add I/O module to an available slot You can add a new I/O module into a storage system with available slots. Steps 1. If you are not already grounded, properly ground yourself. 2. On the impaired controller, remove the I/O blanking module from the target slot. Unused I/O slots should have blanking module installed to prevent possible thermal issues.
  • Page 89 7. Repeat these steps to add an I/O module to the other controller. 8. Restore automatic giveback from the console of the healthy controller: storage failover modify -node local -auto-giveback true 9. If AutoSupport is enabled, restore (unsuppress) automatic case creation: system node autosupport invoke -node * -type all -message MAINT=END Add I/O module to a fully-populated system...
  • Page 90 -node *<node name> -port *<port name> -mode network 12. Repeat these steps for the other controller. Replace I/O module - AFF C30 and AFF C60 Use this procedure to replace a failed I/O module. Before you begin All other components in the storage system must be functioning properly;...
  • Page 91 are on or off, you can check their state by entering the command. system location-led show Step 1: Shut down the impaired controller Shut down or take over the impaired controller. To shut down the impaired controller, you must determine the status of the controller and, if necessary, take over the controller so that the healthy controller continues to serve data from the impaired controller storage.
  • Page 92 Step 2: Replace a failed I/O module To replace a failed I/O module, locate it in the controller and follow the specific sequence of steps. 1. If you are not already grounded, properly ground yourself. 2. Unplug cabling from the failed I/O module. Make sure to label the cables so that you know where they came from.

  • Page 93: Replace The Nv Battery - Aff C30 And Aff C60

    -node local -auto-giveback true Step 4: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.
  • Page 94 You must remove the controller from the chassis when you replace the controller or replace a component inside the controller. Before you begin All other components in the storage system must be functioning properly; if not, you must contact NetApp Support before continuing with this procedure. Steps 1.
  • Page 95 NV icon and LED on the controller 2. If you are not already grounded, properly ground yourself. 3. Disconnect the power on the impaired controller: Power supplies (PSUs) do not have a power switch. If you are disconnecting a… Then… AC PSU 1.
  • Page 96 On both ends of the controller, push the vertical locking tabs outward to release the handles. • Pull the handles towards you to unseat the controller from the midplane. As you pull, the handles extend out from the controller and then you feel some resistance, keep pulling.
  • Page 97 1. Push in and hold the tab on the connector. 2. Pull the connector up and out of the socket. As you pull up, gently rock the connector from end to end (lengthwise) to unseat 4. Install the replacement NV battery: a.
  • Page 98 1. Close the controller cover and turn the thumbscrew clockwise until tightened. 2. Insert the controller halfway into the chassis. Align the rear of the controller with the opening in the chassis, and then gently push the controller using the handles.

  • Page 99: Replace A Power Supply - Aff C30 And Aff C60

    2. Tighten the two thumb screws to secure the D-SUB DC power cord connector to the PSU. Step 5: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.
  • Page 100 Option 1: Replace an AC PSU To replace an AC PSU, complete the following steps. Steps 1. If you are not already grounded, properly ground yourself. 2. Identify the faulty PSU based on console error messages or through the red Attention LED on the PSU.
  • Page 101 6. Reconnect the power cord to the PSU and secure the power cord with the power cord retainer. Once power is restored to the PSU, the status LED should be green. 7. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.

  • Page 102: Replace The Real-Time Clock Battery - Aff C30 And Aff C60

    Tighten the two thumb screws to secure the D-SUB DC power cord connector to the PSU. 7. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.
  • Page 103 You can turn them off by entering the system location-led off command. If you are unsure if the LEDs are on or off, you can check their state by entering the command. system location-led show Step 1: Shut down the impaired controller Shut down or take over the impaired controller.
  • Page 104 You must remove the controller from the chassis when you replace the controller or replace a component inside the controller. Before you begin All other components in the storage system must be functioning properly; if not, you must contact NetApp Support before continuing with this procedure. Steps 1.
  • Page 105 5. Remove the impaired controller: The following illustration shows the operation of the controller handles (from the left side of the controller) when removing a controller: On both ends of the controller, push the vertical locking tabs outward to release the handles.
  • Page 106 Gently rotate the RTC battery at an angle away from its holder. Lift the RTC battery out of its holder. 3. Install the replacement RTC battery: a. Remove the replacement battery from the antistatic shipping bag. b. Position the battery so that the plus sign on the battery faces out to correspond with the plus sign on the motherboard.
  • Page 107 If you rotated the controller handles upright (next to the tabs) to move them out of the way while you serviced the controller, rotate them down to the horizontal position. Push the handles to reinsert the controller into the chassis halfway and then, when instructed, push until the controller is fully seated.
  • Page 108 a. Display the date and time on the controller: show date Time and date default is in GMT. You have the option to display in local time and in 24hr mode. b. Set the current time in GMT: set time hh:mm:ss You can get the current GMT from the healthy node: date -u c.
  • Page 109 -node local -auto -giveback true Step 6: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.
  • Page 110 NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp.

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