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NetApp AFF A400 Installation Manual

NetApp AFF A400 Installation Manual

Controller module
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Controller module
Install and maintain
NetApp
February 26, 2023
This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/a400/controller-replace-
overview.html on February 26, 2023. Always check docs.netapp.com for the latest.

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Summary of Contents for NetApp AFF A400

  • Page 1 Controller module Install and maintain NetApp February 26, 2023 This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/a400/controller-replace- overview.html on February 26, 2023. Always check docs.netapp.com for the latest.
  • Page 2: Table Of Contents

      Restore and verify the system configuration - AFF A400 ........
  • Page 3: Controller Module

    Controller module Overview of controller module replacement - AFF A400 You must review the prerequisites for the replacement procedure and select the correct one for your version of the ONTAP operating system. • All drive shelves must be working properly.
  • Page 4 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 5 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with CLI.
  • Page 6 controller_A_1::> metrocluster operation show   Operation: heal-aggregates   State: successful Start Time: 7/25/2016 18:45:55   End Time: 7/25/2016 18:45:56   Errors: - 5. Check the state of the aggregates by using the command. storage aggregate show controller_A_1::> storage aggregate show Aggregate Size Available Used% State #Vols...
  • Page 7: Replace The Controller Module Hardware - Aff A400

    Replace the controller module hardware - AFF A400 To replace the controller module hardware, you must remove the impaired controller, move FRU components to the replacement controller module, install the replacement controller module in the chassis, and then boot the system to Maintenance mode.
  • Page 8 Make sure that you support the bottom of the controller module as you slide it out of the chassis. 7. Place the controller module on a stable, flat surface. 8. On the replacement controller module, open the air duct and remove the empty risers from the controller module using the animation, illustration, or the written steps: Animation - Remove the empty risers from the replacement controller module a.
  • Page 9 a. Rotate the cam handle so that it can be used to pull the power supply out of the chassis. b. Press the blue locking tab to release the power supply from the chassis. c. Using both hands, pull the power supply out of the chassis, and then set it aside. 2.
  • Page 10 1. Open the air duct: a. Press the locking tabs on the sides of the air duct in toward the middle of the controller module. b. Slide the air duct toward the back of the controller module, and then rotate it upward to its completely open position.
  • Page 11 You can use the following animation, illustration, or the written steps to move the boot media from the impaired controller module to the replacement controller module. Animation - Move the boot media 1. Locate and remove the boot media from the controller module: a.
  • Page 12 Step 5: Move the PCIe risers and mezzanine card As part of the controller replacement process, you must move the PCIe risers and mezzanine card from the impaired controller module to the replacement controller module. You can use the following animations, illustrations, or the written steps to move the PCIe risers and mezzanine card from the impaired controller module to the replacement controller module.
  • Page 13 module: a. Remove any SFP or QSFP modules that might be in the PCIe cards. b. Rotate the riser locking latch on the left side of the riser up and toward air duct. The riser raises up slightly from the controller module. c.
  • Page 14 1. Locate the DIMMs on your controller module. 2. Note the orientation of the DIMM in the socket so that you can insert the DIMM in the replacement controller module in the proper orientation. 3. Verify that the NVDIMM battery is not plugged into the new controller module. 4.
  • Page 15 b. Locate the corresponding DIMM slot on the replacement controller module. c. Make sure that the DIMM ejector tabs on the DIMM socket are in the open position, and then insert the DIMM squarely into the socket. The DIMMs fit tightly in the socket, but should go in easily. If not, realign the DIMM with the socket and reinsert it.
  • Page 16: Restore And Verify The System Configuration - Aff A400

    Interrupt the boot process and boot to the LOADER prompt by pressing Ctrl-C. If your system stops at the boot menu, select the option to boot to LOADER. Restore and verify the system configuration - AFF A400 After completing the hardware replacement and booting to Maintenance mode, you verify the low-level system configuration of the replacement controller and reconfigure system settings as necessary.
  • Page 17 1. If the replacement node is not at the LOADER prompt, halt the system to the LOADER prompt. 2. On the healthy node, check the system time: show date The date and time are given in GMT. 3. At the LOADER prompt, check the date and time on the replacement node: show date The date and time are given in GMT.
  • Page 18: Recable The System And Reassign Disks - Aff A400

    ▪ A prompt warning that when entering Maintenance mode in an HA configuration you must ensure that the healthy controller remains down. You can safely respond to these prompts. Recable the system and reassign disks - AFF A400 Continue the replacement procedure by recabling the storage and confirming disk reassignment.
  • Page 19 1. If the replacement controller is in Maintenance mode (showing the *> prompt, exit Maintenance mode and go to the LOADER prompt: halt 2. From the LOADER prompt on the replacement controller, boot the controller, entering if you are prompted to override the system ID due to a system ID mismatch:boot_ontap 3.
  • Page 20 The replacement controller takes back its storage and completes booting. If you are prompted to override the system ID due to a system ID mismatch, you should enter y. If the giveback is vetoed, you can consider overriding the vetoes. Find the High-Availability Configuration content for your version of ONTAP 9 b.
  • Page 21: Complete System Restoration - Aff A400

    -node replacement-node-name -onreboot true Complete system restoration - AFF A400 To restore your system to full operation, you must restore the NetApp Storage Encryption configuration (if necessary), and install licenses for the new controller, and return the failed part to NetApp, as described in the RMA instructions shipped with the kit.
  • Page 22 If any LIFs are listed as false, revert them to their home ports: network interface revert 2. Register the system serial number with NetApp Support. ◦ If AutoSupport is enabled, send an AutoSupport message to register the serial number. ◦ If AutoSupport is not enabled, call NetApp Support to register the serial number.
  • Page 23 cluster_B::> metrocluster node show Configuration Group Cluster Node State Mirroring Mode ----- ------- -------------- -------------- --------- -------------------- cluster_A   controller_A_1 configured enabled heal roots completed   cluster_B   controller_B_1 configured enabled waiting for switchback recovery 2 entries were displayed. 2. Verify that resynchronization is complete on all SVMs: metrocluster vserver show 3.
  • Page 24 Step 4: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 25 NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp.