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NetApp AFF C400 Install Manual
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NetApp AFF C400 Install Manual

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AFF C400 systems
Install and maintain
NetApp
May 19, 2023
This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/c400/install-setup.html on
May 19, 2023. Always check docs.netapp.com for the latest.

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Summary of Contents for NetApp AFF C400

  • Page 1 AFF C400 systems Install and maintain NetApp May 19, 2023 This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/c400/install-setup.html on May 19, 2023. Always check docs.netapp.com for the latest.
  • Page 2 Table of Contents AFF C400 System Documentation............

  • Page 3: Install And Setup

    If you have a MetroCluster configuration, use the MetroCluster installation content. MetroCluster Documentation Video one of two: Hardware installation and cabling The following video shows how to install and cable your new system. Animation - AFF C400 Installation and setup instructions...
  • Page 4 | https://img.youtube.com/vi/WAE0afWhj1c?/maxresdefault.jpg Detailed guide - AFF C400 This guide gives detailed step-by-step instructions for installing a typical NetApp system. Use this guide if you want more detailed installation instructions. If you have a MetroCluster configuration, use the MetroCluster installation content.
  • Page 5 Power cables Not applicable Powering up the system 4. Review the NetApp ONTAP Configuration Guide and collect the required information listed in that guide. ONTAP Configuration Guide Step 2: Install the hardware You need to install your system in a 4-post rack or NetApp system cabinet, as applicable.
  • Page 6 (for C400, the PCIe connector socket is on the left side of the card slot), and then look for the card by part number in NetApp Hardware Universe, which shows a graphic of the bezel with the port labels. You can find the card part number using the sysconfig -a command or on the system packing list.
  • Page 7 As you insert the connector, you should feel it click into place; if you do not feel it click, remove it, turn it around and try again. Steps 1. Use the illustration to complete the cabling between the controllers and the switches: 2.
  • Page 8 As you insert the connector, you should feel it click into place; if you do not feel it click, remove it, turn it around and try again. Steps 1. Use the illustration to complete the cabling between the controllers and the switches: 2.
  • Page 9 As you insert the connector, you should feel it click into place; if you do not feel it click, remove it, turn it around and try again. Steps 1. Use the following illustration to cable your controllers to a single drive shelf. 2.
  • Page 10 2. Go to Step 5: Complete system setup and configuration to complete system setup and configuration. Step 5: Complete system setup and configuration You can complete the system setup and configuration using cluster discovery with only a connection to the switch and laptop, or by connecting directly to a controller in the system and then connecting to the management switch.
  • Page 11 Double-click either ONTAP icon and accept any certificates displayed on your screen. XXXXX is the system serial number for the target node. System Manager opens. 6. Use System Manager guided setup to configure your system using the data you collected in the NetApp ONTAP Configuration Guide. ONTAP Configuration Guide 7.
  • Page 12 5. Using System Manager on your laptop or console, configure your cluster: a. Point your browser to the node management IP address. The format for the address is https://x.x.x.x. b. Configure the system using the data you collected in the NetApp ONTAP Configuration guide. ONTAP Configuration Guide...

  • Page 13: Boot Media

    Maintain Boot media Overview of boot media replacement - AFF C400 The boot media stores a primary and secondary set of system (boot image) files that the system uses when it boots. Depending on your network configuration, you can perform either a nondisruptive or disruptive replacement.
  • Page 14 Check NVE or NSE on systems running ONTAP 9.6 and later Before shutting down the impaired controller, you need to verify whether the system has either NetApp Volume Encryption (NVE) or NetApp Storage Encryption (NSE) enabled. If so, you need to verify the configuration.
  • Page 15 Restored yes: a. Restore the external key management authentication keys to all nodes in the cluster: security key- manager external restore If the command fails, contact NetApp Support. mysupport.netapp.com b. Verify that the column equals for all authentication keys: Restored...
  • Page 16 Key Manager external Restored yes: a. Restore the external key management authentication keys to all nodes in the cluster: security key- manager external restore If the command fails, contact NetApp Support. mysupport.netapp.com...
  • Page 17 -priv admin h. You can safely shut down the controller. Shut down the impaired controller - AFF C400 After completing the NVE or NSE tasks, you need to complete the shutdown of the impaired controller. Shut down or take over the impaired controller using the appropriate procedure for your configuration.
  • Page 18 If the impaired controller Then… displays… System prompt or password Take over or halt the impaired controller from the healthy controller: prompt (enter system password) storage failover takeover -ofnode impaired_node_name When the impaired controller shows Waiting for giveback…, press Ctrl-C, and then respond y. b.
  • Page 19 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with the CLI.
  • Page 20 parameter. If you use this optional parameter, the system overrides any soft vetoes -override-vetoes that prevent the healing operation. 4. Verify that the operation has been completed by using the metrocluster operation show command. controller_A_1::> metrocluster operation show   Operation: heal-aggregates  ...
  • Page 21 Replace the boot media - AFF C400 To replace the boot media, you must remove the impaired controller module, install the replacement boot media, and transfer the boot image to a USB flash drive. Step 1: Remove the controller module To access components inside the controller module, you must remove the controller module from the chassis.
  • Page 22 NetApp Support Site. You must log into the NetApp Support Site to display the Statement of Volatility for your system. You can use the following animation, illustration, or the written steps to replace the boot media.
  • Page 23 Slide air duct toward back of controller Rotate air duct up a. Press the locking tabs on the sides of the air duct in toward the middle of the controller module. b. Slide the air duct toward the back of the controller module, and then rotate it upward to its completely open position.
  • Page 24 Steps 1. Download and copy the appropriate service image from the NetApp Support Site to the USB flash drive. a. Download the service image to your work space on your laptop. b. Unzip the service image.
  • Page 25 The changes will be implemented when the system is booted. Boot the recovery image - AFF C400 The procedure for booting the impaired controller from the recovery image depends on whether the system is in a two-node MetroCluster configuration.
  • Page 26 3. Restore the file system: If your system has… Then… A network connection a. Press when prompted to restore the backup configuration. b. Set the healthy controller to advanced privilege level: -privilege advanced c. Run the restore backup command: system node restore- backup -node local -target-address impaired_node_IP_address d.
  • Page 27 Save your changes using the command. savenv e. Reboot the node. Switch back aggregates in a two-node MetroCluster configuration - AFF C400 After you have completed the FRU replacement in a two-node MetroCluster configuration, you can perform the MetroCluster switchback operation. This returns the...
  • Page 28 configuration to its normal operating state, with the sync-source storage virtual machines (SVMs) on the formerly impaired site now active and serving data from the local disk pools. This task only applies to two-node MetroCluster configurations. Steps 1. Verify that all nodes are in the state: enabled metrocluster node show...
  • Page 29 Restore OKM, NSE, and NVE as needed - AFF C400 Once environment variables are checked, you must complete steps specific to systems that have Onboard Key Manager (OKM), NetApp Storage Encryption (NSE) or NetApp Volume Encryption (NVE) enabled. 1. Determine which section you should use to restore your OKM, NSE, or NVE configurations: If NSE or NVE are enabled along with Onboard Key Manager you must restore settings you captured at the beginning of this procedure.
  • Page 30 6. When prompted to enter the backup data, paste the backup data you captured at the beginning of this procedure, when asked. Paste the output of security key-manager backup show security command key-manager onboard show-backup The data is output from either security key-manager backup show security command.
  • Page 31 show-giveback` commands. `storage failover Only the CFO aggregates (root aggregate and CFO style data aggregates) will be shown. 12. Move the console cable to the target controller. a. If you are running ONTAP 9.6 or later, run the security key-manager onboard sync: b.
  • Page 32 Waiting for giveback… a. Log into the partner controller. b. Confirm the target controller is ready for giveback with the storage failover show command. 4. Move the console cable to the partner controller and give back the target controller storage using the storage failover giveback -fromnode local -only-cfo-aggregates true local command.
  • Page 33 • Suspend external backup jobs. • Necessary tools and equipment for the replacement. If the system is a NetApp StorageGRID or ONTAP S3 used as FabricPool cloud tier, refer to the Gracefully shutdown and power up your storage system Resolution Guide after performing this procedure.
  • Page 34 If using FlexArray array LUNs, follow the specific vendor storage array documentation for the shutdown procedure to perform for those systems after performing this procedure. If using SSDs, refer to SU490: (Impact: Critical) SSD Best Practices: Avoid risk of drive failure and data loss if powered off for more than two months As a best practice before shutdown, you should: •...
  • Page 35 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with the CLI.
  • Page 36 Errors: - 8. On the impaired controller module, disconnect the power supplies. Replace hardware - AFF C400 Move the fans, hard drives, and controller module or modules from the impaired chassis to the new chassis, and swap out the impaired chassis from the equipment rack or...
  • Page 37 system cabinet with the new chassis of the same model as the impaired chassis. Step 1: Remove the controller modules To replace the chassis, you must remove the controller modules from the old chassis. 1. If you are not already grounded, properly ground yourself. 2.
  • Page 38 The cam handle raises slightly when the fan module is completely seated. 9. Swing the cam handle up to its closed position, making sure that the cam handle release latch clicks into the locked position. 10. Repeat these steps for the remaining fan modules. Step 3: Replace a chassis from within the equipment rack or system cabinet You must remove the existing chassis from the equipment rack or system cabinet before you can install the replacement chassis.
  • Page 39 Complete the restoration and replacement process - AFF C400 You must verify the HA state of the chassis, run diagnostics, and return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Step 1: Verify and set the HA state of the chassis You must verify the HA state of the chassis, and, if necessary, update the state to match your system configuration.
  • Page 40 All commands in the diagnostic procedures are issued from the node where the component is being replaced. 1. If the node to be serviced is not at the LOADER prompt, reboot the node: system node halt -node node_name After you issue the command, you should wait until the system stops at the LOADER prompt. 2.

  • Page 41: Controller Module

    6. Reestablish any SnapMirror or SnapVault configurations. Step 4: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 42 This provides you a record of the procedure so that you can troubleshoot any issues that you might encounter during the replacement process. Shut down the impaired controller - AFF C400 Shut down or take over the impaired controller using the appropriate procedure for your...
  • Page 43 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 44 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with CLI.
  • Page 45 controller_A_1::> metrocluster operation show   Operation: heal-aggregates   State: successful Start Time: 7/25/2016 18:45:55   End Time: 7/25/2016 18:45:56   Errors: - 5. Check the state of the aggregates by using the command. storage aggregate show controller_A_1::> storage aggregate show Aggregate Size Available Used% State #Vols...
  • Page 46 Replace the controller module hardware - AFF C400 To replace the controller module hardware, you must remove the impaired controller, move FRU components to the replacement controller module, install the replacement controller module in the chassis, and then boot the system to Maintenance mode.
  • Page 47 6. Slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis. 7. Place the controller module on a stable, flat surface. 8. On the replacement controller module, open the air duct and remove the empty risers from the controller module using the animation, illustration, or the written steps: Animation - Remove the empty risers from the replacement controller module a.
  • Page 48 a. Rotate the cam handle so that it can be used to pull the power supply out of the chassis. b. Press the blue locking tab to release the power supply from the chassis. c. Using both hands, pull the power supply out of the chassis, and then set it aside. 2.
  • Page 49 1. Open the air duct: a. Press the locking tabs on the sides of the air duct in toward the middle of the controller module. b. Slide the air duct toward the back of the controller module, and then rotate it upward to its completely open position.
  • Page 50 1. Locate and remove the boot media from the controller module: a. Press the blue button at the end of the boot media until the lip on the boot media clears the blue button. b. Rotate the boot media up and gently pull the boot media out of the socket. 2.
  • Page 51 1. Move PCIe risers one and two from the impaired controller module to the replacement controller module: a. Remove any SFP or QSFP modules that might be in the PCIe cards. b. Rotate the riser locking latch on the left side of the riser up and toward air duct. The riser raises up slightly from the controller module.
  • Page 52 You can use the following animation, illustration, or the written steps to move the DIMMs from the impaired controller module to the replacement controller module. Animation - Move the DIMMs 1. Locate the DIMMs on your controller module. 2. Note the orientation of the DIMM in the socket so that you can insert the DIMM in the replacement controller module in the proper orientation.
  • Page 53 d. Visually inspect the DIMM to verify that it is evenly aligned and fully inserted into the socket. e. Repeat these substeps for the remaining DIMMs. 5. Plug the NVDIMM battery into the motherboard. Make sure that the plug locks down onto the controller module. Step 7: Install the controller module After all of the components have been moved from the impaired controller module to the replacement controller module, you must install the replacement controller module into the chassis, and then boot it to Maintenance...
  • Page 54 Interrupt the boot process and boot to the LOADER prompt by pressing Ctrl-C. If your system stops at the boot menu, select the option to boot to LOADER. Restore and verify the system configuration - AFF C400 After completing the hardware replacement and booting to Maintenance mode, you verify the low-level system configuration of the replacement controller and reconfigure system settings as necessary.
  • Page 55 3. At the LOADER prompt, check the date and time on the replacement node: show date The date and time are given in GMT. 4. If necessary, set the date in GMT on the replacement node: set date mm/dd/yyyy 5. If necessary, set the time in GMT on the replacement node: set time hh:mm:ss 6.
  • Page 56 ▪ A prompt warning that when entering Maintenance mode in an HA configuration you must ensure that the healthy controller remains down. You can safely respond to these prompts. Recable the system and reassign disks - AFF C400 Continue the replacement procedure by recabling the storage and confirming disk reassignment. Step 1: Recable the system After running diagnostics, you must recable the controller module’s storage and network connections.
  • Page 57 then, from the healthy controller, verify that the new partner system ID has been automatically assigned: storage failover show In the command output, you should see a message that the system ID has changed on the impaired controller, showing the correct old and new IDs. In the following example, node2 has undergone replacement and has a new system ID of 151759706.
  • Page 58 Find the High-Availability Configuration content for your version of ONTAP 9 b. After the giveback has been completed, confirm that the HA pair is healthy and that takeover is possible: storage failover show The output from the command should not include the System ID changed storage failover show on partner message.
  • Page 59 -node replacement-node-name -onreboot true Complete system restoration - AFF C400 To restore your system to full operation, you must restore the NetApp Storage Encryption configuration (if necessary), and install licenses for the new controller, and return the failed part to NetApp, as described in the RMA instructions shipped with the kit.
  • Page 60 If any LIFs are listed as false, revert them to their home ports: network interface revert 2. Register the system serial number with NetApp Support. ◦ If AutoSupport is enabled, send an AutoSupport message to register the serial number. ◦ If AutoSupport is not enabled, call NetApp Support to register the serial number.
  • Page 61 cluster_B::> metrocluster node show Configuration Group Cluster Node State Mirroring Mode ----- ------- -------------- -------------- --------- -------------------- cluster_A   controller_A_1 configured enabled heal roots completed   cluster_B   controller_B_1 configured enabled waiting for switchback recovery 2 entries were displayed. 2. Verify that resynchronization is complete on all SVMs: metrocluster vserver show 3.
  • Page 62 Step 4: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information. Replace a DIMM - AFF C400 You must replace a DIMM in the controller module when your system registers an increasing number of correctable error correction codes (ECC);...
  • Page 63 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 64 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with CLI.
  • Page 65 controller_A_1::> metrocluster operation show   Operation: heal-aggregates   State: successful Start Time: 7/25/2016 18:45:55   End Time: 7/25/2016 18:45:56   Errors: - 5. Check the state of the aggregates by using the command. storage aggregate show controller_A_1::> storage aggregate show Aggregate Size Available Used% State #Vols...
  • Page 66 Step 2: Remove the controller module To access components inside the controller module, you must remove the controller module from the chassis. 1. If you are not already grounded, properly ground yourself. 2. Release the power cable retainers, and then unplug the cables from the power supplies. 3.
  • Page 67 Step 3: Replace system DIMMs Replacing a system DIMM involves identifying the target DIMM through the associated error message, locating the target DIMM using the FRU map on the air duct, and then replacing the DIMM. You can use the following animation, illustration, or the written steps to replace a system DIMM. The animation and illustration show empty slots for sockets without DIMMs.
  • Page 68 a. Press the locking tabs on the sides of the air duct in toward the middle of the controller module. b. Slide the air duct toward the back of the controller module, and then rotate it upward to its completely open position.
  • Page 69 Do not use excessive force when sliding the controller module into the chassis to avoid damaging the connectors. c. Fully seat the controller module in the chassis by rotating the locking latches upward, tilting them so that they clear the locking pins, gently push the controller all the way in, and then lower the locking latches into the locked position.
  • Page 70 1. Recable the system, as needed. If you removed the media converters (QSFPs or SFPs), remember to reinstall them if you are using fiber optic cables. 2. Return the controller to normal operation by giving back its storage: storage failover giveback -ofnode impaired_node_name 3.
  • Page 71 6. Reestablish any SnapMirror or SnapVault configurations. Step 8: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 72 1. If you are not already grounded, properly ground yourself. 2. Remove the bezel (if necessary) with two hands, by grasping the openings on each side of the bezel, and then pulling it toward you until the bezel releases from the ball studs on the chassis frame. 3.
  • Page 73 The Attention LED should not be lit after the fan is seated and has spun up to operational speed. 10. Align the bezel with the ball studs, and then gently push the bezel onto the ball studs. 11. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return &...
  • Page 74 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 75 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with CLI.
  • Page 76 controller_A_1::> metrocluster operation show   Operation: heal-aggregates   State: successful Start Time: 7/25/2016 18:45:55   End Time: 7/25/2016 18:45:56   Errors: - 5. Check the state of the aggregates by using the command. storage aggregate show controller_A_1::> storage aggregate show Aggregate Size Available Used% State #Vols...
  • Page 77 Step 2: Remove the controller module To access components inside the controller module, you must remove the controller module from the chassis. 1. If you are not already grounded, properly ground yourself. 2. Release the power cable retainers, and then unplug the cables from the power supplies. 3.
  • Page 78 Step 3: Replace the NVDIMM battery To replace the NVDIMM battery, you must remove the failed battery from the controller module and install the replacement battery into the controller module. See the FRU map inside the controller module to locate the NVDIMM battery. The NVDIMM LED blinks while destaging contents when you halt the system.
  • Page 79 2. Align the end of the controller module with the opening in the chassis, and then gently push the controller module halfway into the system. Do not completely insert the controller module in the chassis until instructed to do so. 3.
  • Page 80 After you issue the command, you should wait until the system stops at the LOADER prompt. 2. At the LOADER prompt, access the special drivers specifically designed for system-level diagnostics to function properly: boot_diags 3. Select Scan System from the displayed menu to enable running the diagnostics tests. 4.
  • Page 81 cluster_B::> metrocluster node show Configuration Group Cluster Node State Mirroring Mode ----- ------- -------------- -------------- --------- -------------------- cluster_A   controller_A_1 configured enabled heal roots completed   cluster_B   controller_B_1 configured enabled waiting for switchback recovery 2 entries were displayed. 2. Verify that resynchronization is complete on all SVMs: metrocluster vserver show 3.
  • Page 82 Step 8: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information. Replace an NVDIMM - AFF C400...
  • Page 83 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 84 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with CLI.
  • Page 85 controller_A_1::> metrocluster operation show   Operation: heal-aggregates   State: successful Start Time: 7/25/2016 18:45:55   End Time: 7/25/2016 18:45:56   Errors: - 5. Check the state of the aggregates by using the command. storage aggregate show controller_A_1::> storage aggregate show Aggregate Size Available Used% State #Vols...
  • Page 86 Step 2: Remove the controller module To access components inside the controller module, you must remove the controller module from the chassis. 1. If you are not already grounded, properly ground yourself. 2. Release the power cable retainers, and then unplug the cables from the power supplies. 3.
  • Page 87 Statement of Volatility on the NetApp Support Site. You must log into the NetApp Support Site to display the Statement of Volatility for your system. You can use the following animation, illustration, or the written steps to replace the NVDIMM.
  • Page 88 Carefully hold the NVDIMM by the edges to avoid pressure on the components on the NVDIMM circuit board. 3. Remove the replacement NVDIMM from the antistatic shipping bag, hold the NVDIMM by the corners, and then align it to the slot. The notch among the pins on the NVDIMM should line up with the tab in the socket.
  • Page 89 The controller module begins to boot as soon as it is fully seated in the chassis. Be prepared to interrupt the boot process. d. If you have not already done so, reinstall the cable management device. e. Interrupt the normal boot process and boot to LOADER by pressing Ctrl-C. If your system stops at the boot menu, select the option to boot to LOADER.
  • Page 90 3. If automatic giveback was disabled, reenable it: storage failover modify -node local -auto -giveback true Step 7: Switch back aggregates in a two-node MetroCluster configuration After you have completed the FRU replacement in a two-node MetroCluster configuration, you can perform the MetroCluster switchback operation. This returns the configuration to its normal operating state, with the sync-source storage virtual machines (SVMs) on the formerly impaired site now active and serving data from the local disk pools.
  • Page 91 6. Reestablish any SnapMirror or SnapVault configurations. Step 8: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 92 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 93 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with CLI.
  • Page 94 controller_A_1::> metrocluster operation show   Operation: heal-aggregates   State: successful Start Time: 7/25/2016 18:45:55   End Time: 7/25/2016 18:45:56   Errors: - 5. Check the state of the aggregates by using the command. storage aggregate show controller_A_1::> storage aggregate show Aggregate Size Available Used% State #Vols...
  • Page 95 Step 2: Remove the controller module To access components inside the controller module, you must remove the controller module from the chassis. 1. If you are not already grounded, properly ground yourself. 2. Release the power cable retainers, and then unplug the cables from the power supplies. 3.
  • Page 96 Step 3: Replace a PCIe card To replace a PCIe card, you must locate the failed PCIe card, remove the riser that contains the card from the controller module, replace the card, and then reinstall the PCIe riser in the controller module. You can use the following animation, illustration, or the written steps to replace a PCIe card.
  • Page 97 If you are installing a card in the bottom slot and cannot see the card socket well, remove the top card so that you can see the card socket, install the card, and then reinstall the card you removed from the top slot. 4.
  • Page 98 c. Align the replacement mezzanine card over the socket and the guide pins and gently push the card into the socket. d. Tighten the thumbscrews on the mezzanine card. 3. Reinstall the riser: a. Align the riser with the pins to the side of the riser socket, lower the riser down on the pins. b.
  • Page 99 5. Return the controller to normal operation by giving back its storage: storage failover giveback -ofnode impaired_node_name 6. If automatic giveback was disabled, reenable it: storage failover modify -node local -auto -giveback true Step 6: Restore the controller module to operation To restore the controller, you must recable the system, give back the controller module, and then reenable automatic giveback.
  • Page 100 6. Reestablish any SnapMirror or SnapVault configurations. Step 8: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 101 Do not mix PSUs with different efficiency ratings. Always replace like for like. You can use the following illustration with the written steps to replace the power supply. 1. If you are not already grounded, properly ground yourself. 2. Identify the power supply you want to replace, based on console error messages or through the LEDs on the power supplies.
  • Page 102 Secure the power cable to the power supply using the power cable retainer. Once power is restored to the power supply, the status LED should be green. 8. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return &...
  • Page 103 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 104 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with CLI.
  • Page 105 controller_A_1::> metrocluster operation show   Operation: heal-aggregates   State: successful Start Time: 7/25/2016 18:45:55   End Time: 7/25/2016 18:45:56   Errors: - 5. Check the state of the aggregates by using the command. storage aggregate show controller_A_1::> storage aggregate show Aggregate Size Available Used% State #Vols...
  • Page 106 Step 2: Remove the controller module To access components inside the controller module, you must remove the controller module from the chassis. 1. If you are not already grounded, properly ground yourself. 2. Release the power cable retainers, and then unplug the cables from the power supplies. 3.
  • Page 107 Step 3: Replace the RTC battery You need to locate the RTC battery inside the controller module, and then follow the specific sequence of steps. See the FRU map inside the controller module for the location of the RTC battery. You can use the following animation, illustration, or the written steps to replace the RTC battery.
  • Page 108 Step 4: Reinstall the controller module and setting time/date after RTC battery replacement After you replace a component within the controller module, you must reinstall the controller module in the system chassis, reset the time and date on the controller, and then boot it.
  • Page 109 -ofnode impaired_node_name 9. If automatic giveback was disabled, reenable it: storage failover modify -node local -auto -giveback true Step 5: Switch back aggregates in a two-node MetroCluster configuration After you have completed the FRU replacement in a two-node MetroCluster configuration, you can perform the MetroCluster switchback operation. This returns the configuration to its normal operating state, with the sync-source storage virtual machines (SVMs) on the formerly impaired site now active and serving data from the local disk pools.
  • Page 110 6. Reestablish any SnapMirror or SnapVault configurations. Step 6: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements...
  • Page 111 NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp.