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NetApp ASA A400 Installation Manual
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NetApp ASA A400 Installation Manual

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ASA A400 systems
Install and maintain
NetApp
July 28, 2023
This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/asa400/install-setup.html on
July 28, 2023. Always check docs.netapp.com for the latest.

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Summary of Contents for NetApp ASA A400

  • Page 1 ASA A400 systems Install and maintain NetApp July 28, 2023 This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/asa400/install-setup.html on July 28, 2023. Always check docs.netapp.com for the latest.
  • Page 2 Table of Contents ASA A400 systems ............... .

  • Page 3: Install And Setup

    Access the Installation and Setup Instructions PDF poster: AFF A400 Installation and Setup Instructions The ASA A400 uses the same installation procedure as the AFF A400 system. Videos - ASA A400 There are two videos; one showing how to rack and cable your system and one showing an example of using the System Manager Guided Setup to perform initial system configuration.
  • Page 4 The ASA A400 uses the same installation procedure as the AFF A400 system. Video two of two: Perform end-to-end software configuration The following video shows end-to-end software configuration for systems running ONTAP 9.2 and later. | https://img.youtube.com/vi/WAE0afWhj1c?/maxresdefault.jpg Detailed guide - ASA A400 This page provides detailed step-by-step instructions for installing a typical NetApp system.
  • Page 5 Power cables Not applicable Powering up the system 4. Review the NetApp ONTAP Configuration Guide and collect the required information listed in that guide. ONTAP Configuration Guide Step 2: Install the hardware You need to install your system in a 4-post rack or NetApp system cabinet, as applicable.
  • Page 6 A400 and FAS8300/8700), and then look for the card, by part number, in the NetApp Hardware Universe for a graphic of the bezel which will show the port labels. The card part number can be found using the sysconfig -a command or on the system packing list.
  • Page 7 As you insert the connector, you should feel it click into place; if you do not feel it click, remove it, turn it around and try again. Steps 1. Use the animation or illustration to complete the cabling between the controllers and to the switches: Animation - Two-node switchless cluster cabling 2.
  • Page 8 As you insert the connector, you should feel it click into place; if you do not feel it click, remove it, turn it around and try again. Steps 1. Use the animation or illustration to complete the cabling between the controllers and to the switches: Animation - Switched cluster cabling 2.
  • Page 9 Option 1: Cable the controllers to a single drive shelf You must cable each controller to the NSM modules on the NS224 drive shelf. Be sure to check the illustration arrow for the proper cable connector pull-tab orientation. The cable pull-tab for the NS224 are up.
  • Page 10 As you insert the connector, you should feel it click into place; if you do not feel it click, remove it, turn it around and try again. Steps 1. Use the following animation or illustration to cable your controllers to two drive shelves. Animation - Cable the controllers to one NS224 drive shelf 2.
  • Page 11 Be sure to check the illustration arrow for the proper cable connector pull-tab orientation. The cable pull-tab for the DS224-C are down. As you insert the connector, you should feel it click into place; if you do not feel it click, remove it, turn it around and try again.
  • Page 12 2. Go to Step 5: Complete system setup and configuration to complete system setup and configuration. Step 5: Complete system setup and configuration You can complete the system setup and configuration using cluster discovery with only a connection to the switch and laptop, or by connecting directly to a controller in the system and then connecting to the management switch.
  • Page 13 Double-click either ONTAP icon and accept any certificates displayed on your screen. XXXXX is the system serial number for the target node. System Manager opens. 6. Use System Manager guided setup to configure your system using the data you collected in the NetApp ONTAP Configuration Guide. ONTAP Configuration Guide 7.
  • Page 14 Register your system. NetApp Product Registration c. Download Active IQ Config Advisor. NetApp Downloads: Config Advisor 8. Verify the health of your system by running Config Advisor. 9. After you have completed the initial configuration, go to the ONTAP & ONTAP System Manager Documentation Resources page for information about configuring additional features in ONTAP.
  • Page 15 Point your browser to the node management IP address. The format for the address is https://x.x.x.x. b. Configure the system using the data you collected in the NetApp ONTAP Configuration guide. ONTAP Configuration Guide 6. Set up your account and download Active IQ Config Advisor: a.

  • Page 16: Boot Media

    A real time clock battery preserves system date and time information if the power is off. Boot media Overview of boot media replacement - ASA A400 The boot media stores a primary and secondary set of system (boot image) files that the...
  • Page 17 ◦ The impaired node is the node on which you are performing maintenance. ◦ The healthy node is the HA partner of the impaired node. Check onboard encryption - ASA A400 Prior to shutting down the impaired controller and checking the status of the onboard encryption keys, you must check the status of the impaired controller, disable automatic giveback, and check which version of ONTAP is running on the system.
  • Page 18 Check NVE or NSE on systems running ONTAP 9.6 and later Before shutting down the impaired controller, you need to verify whether the system has either NetApp Volume Encryption (NVE) or NetApp Storage Encryption (NSE) enabled. If so, you need to verify the configuration.
  • Page 19 Restored yes: a. Restore the external key management authentication keys to all nodes in the cluster: security key- manager external restore If the command fails, contact NetApp Support. mysupport.netapp.com b. Verify that the column equals for all authentication keys: Restored...
  • Page 20 Restored yes: a. Restore the external key management authentication keys to all nodes in the cluster: security key- manager external restore If the command fails, contact NetApp Support. mysupport.netapp.com b. Verify that the column equals for all authentication keys: Restored...
  • Page 21 Shut down the impaired controller - ASA A400 After completing the NVE or NSE tasks, you need to complete the shutdown of the impaired controller. Shut down or take over the impaired controller using the appropriate procedure for your configuration.
  • Page 22 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with the CLI.
  • Page 23 If the impaired controller… Then… Has not automatically switched Review the veto messages and, if possible, resolve the issue and try over, you attempted switchover again. If you are unable to resolve the issue, contact technical support. with the metrocluster command, and the switchover switchover was vetoed...
  • Page 24 Errors: - 8. On the impaired controller module, disconnect the power supplies. Replace the boot media - ASA A400 To replace the boot media, you must remove the impaired controller module, install the replacement boot media, and transfer the boot image to a USB flash drive.
  • Page 25 NetApp Support Site. You must log into the NetApp Support Site to display the Statement of Volatility for your system. You can use the following animation, illustration, or the written steps to replace the boot media.
  • Page 26 Locking tabs Slide air duct toward back of controller Rotate air duct up a. Press the locking tabs on the sides of the air duct in toward the middle of the controller module. b. Slide the air duct toward the back of the controller module, and then rotate it upward to its completely open position.
  • Page 27 • A copy of the same image version of ONTAP as what the impaired controller was running. You can download the appropriate image from the Downloads section on the NetApp Support Site ◦ If NVE is enabled, download the image with NetApp Volume Encryption, as indicated in the download button.
  • Page 28 Steps 1. Download and copy the appropriate service image from the NetApp Support Site to the USB flash drive. a. Download the service image to your work space on your laptop. b. Unzip the service image.
  • Page 29 The changes will be implemented when the system is booted. Boot the recovery image - ASA A400 The procedure for booting the impaired controller from the recovery image depends on whether the system is in a two-node MetroCluster configuration.
  • Page 30 If your system has… Then… A network connection a. Press when prompted to restore the backup configuration. b. Set the healthy controller to advanced privilege level: -privilege advanced c. Run the restore backup command: system node restore- backup -node local -target-address impaired_node_IP_address d.
  • Page 31 Reboot the node. Switch back aggregates in a two-node MetroCluster configuration - ASA A400 After you have completed the FRU replacement in a two-node MetroCluster configuration, you can perform the MetroCluster switchback operation. This returns the configuration to its normal operating state, with the sync-source storage virtual machines (SVMs) on the formerly impaired site now active and serving data from the local disk pools.
  • Page 32 This task only applies to two-node MetroCluster configurations. Steps 1. Verify that all nodes are in the enabled state: metrocluster node show cluster_B::> metrocluster node show Configuration Group Cluster Node State Mirroring Mode ----- ------- -------------- -------------- --------- -------------------- cluster_A  ...
  • Page 33 Restore OKM, NSE, and NVE - ASA A400 Once environment variables are checked, you must complete steps specific to systems that have Onboard Key Manager (OKM), NetApp Storage Encryption (NSE) or NetApp Volume Encryption (NVE) enabled. 1. Determine which section you should use to restore your OKM, NSE, or NVE configurations: If NSE or NVE are enabled along with Onboard Key Manager you must restore settings you captured at the beginning of this procedure.
  • Page 34 --------------------------BEGIN BACKUP-------------------------- TmV0QXBwIEtleSBCbG9iAAEAAAAEAAAAcAEAAAAAAADuD+byAAAAACEAAAAAAAAA QAAAAAAAAABvOlH0AAAAAMh7qDLRyH1DBz12piVdy9ATSFMT0C0TlYFss4PDjTaV dzRYkLd1PhQLxAWJwOIyqSr8qY1SEBgm1IWgE5DLRqkiAAAAAAAAACgAAAAAAAAA 3WTh7gAAAAAAAAAAAAAAAAIAAAAAAAgAZJEIWvdeHr5RCAvHGclo+wAAAAAAAAAA IgAAAAAAAAAoAAAAAAAAAEOTcR0AAAAAAAAAAAAAAAACAAAAAAAJAGr3tJA/ LRzUQRHwv+1aWvAAAAAAAAAAACQAAAAAAAAAgAAAAAAAAACdhTcvAAAAAJ1PXeBf ml4NBsSyV1B4jc4A7cvWEFY6lLG6hc6tbKLAHZuvfQ4rIbYAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA ..H4nPQM0nrDRYRa9SCv8AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAA ---------------------------END BACKUP--------------------------- 7. At the Boot Menu select the option for Normal Boot. The system boots to Waiting for giveback… prompt. 8. Move the console cable to the partner controller and login as "admin". 9.
  • Page 35 If the column = anything other than yes/true, contact Customer Support. Restored d. Wait 10 minutes for the key to synchronize across the cluster. 13. Move the console cable to the partner controller. 14. Give back the target controller using the storage failover giveback -fromnode local command.
  • Page 36 -node local command. -auto-giveback true Return the failed part to NetApp - ASA A400 Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 37 • Suspend external backup jobs. • Necessary tools and equipment for the replacement. If the system is a NetApp StorageGRID or ONTAP S3 used as FabricPool cloud tier, refer to the Gracefully shutdown and power up your storage system Resolution Guide after performing this procedure.
  • Page 38 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with the CLI.
  • Page 39 If the impaired controller… Then… Has automatically switched over Proceed to the next step. Has not automatically switched Perform a planned switchover operation from the healthy controller: over metrocluster switchover Has not automatically switched Review the veto messages and, if possible, resolve the issue and try over, you attempted switchover again.
  • Page 40 Errors: - 8. On the impaired controller module, disconnect the power supplies. Replace hardware - ASA A400 Move the fans, hard drives, and controller module from the impaired chassis to the new chassis, and swap out the impaired chassis with the new chassis of the same model as the impaired chassis.
  • Page 41 the chassis. Step 2: Move the fans To move the fan modules to the replacement chassis when replacing the chassis, you must perform a specific sequence of tasks. 1. If you are not already grounded, properly ground yourself. 2. Remove the bezel (if necessary) with two hands, by grasping the openings on each side of the bezel, and then pulling it toward you until the bezel releases from the ball studs on the chassis frame.
  • Page 42 4. Repeat the preceding steps to install the second controller into the new chassis. Complete chassis replacement - ASA A400 You must verify the HA state of the chassis and return the failed part to NetApp, as described in the RMA instructions shipped with the kit.
  • Page 43 1. In Maintenance mode, from either controller module, display the HA state of the local controller module and chassis: ha-config show The HA state should be the same for all components. 2. If the displayed system state for the chassis does not match your system configuration: a.
  • Page 44 6. Reestablish any SnapMirror or SnapVault configurations. Step 3: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 45 This provides you a record of the procedure so that you can troubleshoot any issues that you might encounter during the replacement process. Shut down the impaired controller - ASA A400 Shut down or take over the impaired controller using the appropriate procedure for your...
  • Page 46 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 47 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with CLI.
  • Page 48 controller_A_1::> metrocluster operation show   Operation: heal-aggregates   State: successful Start Time: 7/25/2016 18:45:55   End Time: 7/25/2016 18:45:56   Errors: - 5. Check the state of the aggregates by using the command. storage aggregate show controller_A_1::> storage aggregate show Aggregate Size Available Used% State #Vols...
  • Page 49 Replace the controller - ASA A400 To replace the controller module hardware, you must remove the impaired controller, move FRU components to the replacement controller module, install the replacement controller module in the chassis, and then boot the system to Maintenance mode.
  • Page 50 7. Place the controller module on a stable, flat surface. 8. On the replacement controller module, open the air duct and remove the empty risers from the controller module using the animation, illustration, or the written steps: Animation - Remove the empty risers from the replacement controller module a.
  • Page 51 a. Rotate the cam handle so that it can be used to pull the power supply out of the chassis. b. Press the blue locking tab to release the power supply from the chassis. c. Using both hands, pull the power supply out of the chassis, and then set it aside. 2.
  • Page 52 1. Open the air duct: a. Press the locking tabs on the sides of the air duct in toward the middle of the controller module. b. Slide the air duct toward the back of the controller module, and then rotate it upward to its completely open position.
  • Page 53 1. Locate and remove the boot media from the controller module: a. Press the blue button at the end of the boot media until the lip on the boot media clears the blue button. b. Rotate the boot media up and gently pull the boot media out of the socket. 2.
  • Page 54 1. Move PCIe risers one and two from the impaired controller module to the replacement controller module: a. Remove any SFP or QSFP modules that might be in the PCIe cards. b. Rotate the riser locking latch on the left side of the riser up and toward air duct. The riser raises up slightly from the controller module.
  • Page 55 You can use the following animation, illustration, or the written steps to move the DIMMs from the impaired controller module to the replacement controller module. Animation - Move the DIMMs 1. Locate the DIMMs on your controller module. 2. Note the orientation of the DIMM in the socket so that you can insert the DIMM in the replacement controller module in the proper orientation.
  • Page 56 d. Visually inspect the DIMM to verify that it is evenly aligned and fully inserted into the socket. e. Repeat these substeps for the remaining DIMMs. 5. Plug the NVDIMM battery into the motherboard. Make sure that the plug locks down onto the controller module. Step 7: Install the controller module After all of the components have been moved from the impaired controller module to the replacement controller module, you must install the replacement controller module into the chassis, and then boot it to Maintenance...
  • Page 57 Interrupt the boot process and boot to the LOADER prompt by pressing Ctrl-C. If your system stops at the boot menu, select the option to boot to LOADER. Restore and verify the system configuration - ASA A400 After completing the hardware replacement and booting to Maintenance mode, you verify the low-level system configuration of the replacement controller and reconfigure system settings as necessary.
  • Page 58 4. Confirm that the setting has changed: ha-config show Recable the system and reassign disks - ASA A400 Continue the replacement procedure by recabling the storage and confirming disk reassignment. Step 1: Recable the system Recable the controller module’s storage and network connections.
  • Page 59 c. Click the Cabling tab, and then examine the output. Make sure that all disk shelves are displayed and all disks appear in the output, correcting any cabling issues you find. d. Check other cabling by clicking the appropriate tab, and then examining the output from Config Advisor. Step 2: Reassign disks If the storage system is in an HA pair, the system ID of the new controller module is automatically assigned to the disks when the giveback occurs at the end of the procedure.
  • Page 60 d. Return to the admin privilege level: set -privilege admin 5. If your storage system has Storage or Volume Encryption configured, you must restore Storage or Volume Encryption functionality by using one of the following procedures, depending on whether you are using onboard or external key management: Restore onboard key management encryption keys ◦...
  • Page 61 -node replacement-node-name -onreboot true Complete system restoration - ASA A400 To restore your system to full operation, you must restore the NetApp Storage Encryption configuration (if necessary), and install licenses for the new controller, and return the failed part to NetApp, as described in the RMA instructions shipped with the kit.
  • Page 62 If any LIFs are listed as false, revert them to their home ports: network interface revert -vserver * -lif * 2. Register the system serial number with NetApp Support. ◦ If AutoSupport is enabled, send an AutoSupport message to register the serial number. ◦ If AutoSupport is not enabled, call NetApp Support to register the serial number.
  • Page 63 local disk pools. This task only applies to two-node MetroCluster configurations. Steps 1. Verify that all nodes are in the state: enabled metrocluster node show cluster_B::> metrocluster node show Configuration Group Cluster Node State Mirroring Mode ----- ------- -------------- -------------- --------- -------------------- cluster_A  ...
  • Page 64 6. Reestablish any SnapMirror or SnapVault configurations. Step 4: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 65 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 66 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with CLI.
  • Page 67 controller_A_1::> metrocluster operation show   Operation: heal-aggregates   State: successful Start Time: 7/25/2016 18:45:55   End Time: 7/25/2016 18:45:56   Errors: - 5. Check the state of the aggregates by using the command. storage aggregate show controller_A_1::> storage aggregate show Aggregate Size Available Used% State #Vols...
  • Page 68 Step 2: Remove the controller module To access components inside the controller module, you must remove the controller module from the chassis. You can use the following animation, illustration, or the written steps to remove the controller module from the chassis.
  • Page 69 Step 3: Replace system DIMMs Replacing a system DIMM involves identifying the target DIMM through the associated error message, locating the target DIMM using the FRU map on the air duct, and then replacing the DIMM. You can use the following animation, illustration, or the written steps to replace a system DIMM. The animation and illustration show empty slots for sockets without DIMMs.
  • Page 70 b. Slide the air duct toward the back of the controller module, and then rotate it upward to its completely open position. 2. Locate the DIMMs on your controller module. 3. Note the orientation of the DIMM in the socket so that you can insert the replacement DIMM in the proper orientation.
  • Page 71 1. If you have not already done so, close the air duct. 2. Align the end of the controller module with the opening in the chassis, and then gently push the controller module halfway into the system. Do not completely insert the controller module in the chassis until instructed to do so. 3.
  • Page 72 f. At the LOADER prompt, enter to reinitialize the PCIe cards and other components. Step 5: Restore the controller module to operation You must recable the system, give back the controller module, and then reenable automatic giveback. 1. Recable the system, as needed. If you removed the media converters (QSFPs or SFPs), remember to reinstall them if you are using fiber optic cables.
  • Page 73 6. Reestablish any SnapMirror or SnapVault configurations. Step 7: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 74 1. If you are not already grounded, properly ground yourself. 2. Remove the bezel (if necessary) with two hands, by grasping the openings on each side of the bezel, and then pulling it toward you until the bezel releases from the ball studs on the chassis frame. 3.
  • Page 75 The Attention LED should not be lit after the fan is seated and has spun up to operational speed. 10. Align the bezel with the ball studs, and then gently push the bezel onto the ball studs. 11. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return &...
  • Page 76 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 77 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with CLI.
  • Page 78 controller_A_1::> metrocluster operation show   Operation: heal-aggregates   State: successful Start Time: 7/25/2016 18:45:55   End Time: 7/25/2016 18:45:56   Errors: - 5. Check the state of the aggregates by using the command. storage aggregate show controller_A_1::> storage aggregate show Aggregate Size Available Used% State #Vols...
  • Page 79 Step 2: Remove the controller module To access components inside the controller module, you must remove the controller module from the chassis. You can use the following animations, illustration, or the written steps to remove the controller module from the chassis.
  • Page 80 Step 3: Replace the NVDIMM battery To replace the NVDIMM battery, you must remove the failed battery from the controller module and install the replacement battery into the controller module. See the FRU map inside the controller module to locate the NVDIMM battery.
  • Page 81 Animation - Install the controller module 1. If you have not already done so, close the air duct. 2. Align the end of the controller module with the opening in the chassis, and then gently push the controller module halfway into the system. Do not completely insert the controller module in the chassis until instructed to do so.
  • Page 82 If your system stops at the boot menu, select the option to boot to LOADER. f. At the LOADER prompt, enter to reinitialize the PCIe cards and other components. Step 5: Restore the controller module to operation You must recable the system, give back the controller module, and then reenable automatic giveback. 1.
  • Page 83 6. Reestablish any SnapMirror or SnapVault configurations. Step 7: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 84 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 85 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with CLI.
  • Page 86 controller_A_1::> metrocluster operation show   Operation: heal-aggregates   State: successful Start Time: 7/25/2016 18:45:55   End Time: 7/25/2016 18:45:56   Errors: - 5. Check the state of the aggregates by using the command. storage aggregate show controller_A_1::> storage aggregate show Aggregate Size Available Used% State #Vols...
  • Page 87 Step 2: Remove the controller module To access components inside the controller module, you must remove the controller module from the chassis. You can use the following animations, illustration, or the written steps to remove the controller module from the chassis.
  • Page 88 Statement of Volatility on the NetApp Support Site. You must log into the NetApp Support Site to display the Statement of Volatility for your system. You can use the following animation, illustration, or the written steps to replace the NVDIMM.
  • Page 89 Carefully hold the NVDIMM by the edges to avoid pressure on the components on the NVDIMM circuit board. 3. Remove the replacement NVDIMM from the antistatic shipping bag, hold the NVDIMM by the corners, and then align it to the slot. The notch among the pins on the NVDIMM should line up with the tab in the socket.
  • Page 90 Do not completely insert the controller module in the chassis until instructed to do so. 3. Cable the management and console ports only, so that you can access the system to perform the tasks in the following sections. You will connect the rest of the cables to the controller module later in this procedure. 4.
  • Page 91 This task only applies to two-node MetroCluster configurations. Steps 1. Verify that all nodes are in the enabled state: metrocluster node show cluster_B::> metrocluster node show Configuration Group Cluster Node State Mirroring Mode ----- ------- -------------- -------------- --------- -------------------- cluster_A  ...
  • Page 92 6. Reestablish any SnapMirror or SnapVault configurations. Step 7: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 93 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 94 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with CLI.
  • Page 95 controller_A_1::> metrocluster operation show   Operation: heal-aggregates   State: successful Start Time: 7/25/2016 18:45:55   End Time: 7/25/2016 18:45:56   Errors: - 5. Check the state of the aggregates by using the command. storage aggregate show controller_A_1::> storage aggregate show Aggregate Size Available Used% State #Vols...
  • Page 96 Step 2: Remove the controller module To access components inside the controller module, you must remove the controller module from the chassis. You can use the following animations, illustration, or the written steps to remove the controller module from the chassis.
  • Page 97 Step 3: Replace a PCIe card To replace a PCIe card, you must locate the failed PCIe card, remove the riser that contains the card from the controller module, replace the card, and then reinstall the PCIe riser in the controller module. You can use the following animation, illustration, or the written steps to replace a PCIe card.
  • Page 98 If you are installing a card in the bottom slot and cannot see the card socket well, remove the top card so that you can see the card socket, install the card, and then reinstall the card you removed from the top slot. 4.
  • Page 99 the socket. d. Tighten the thumbscrews on the mezzanine card. 3. Reinstall the riser: a. Align the riser with the pins to the side of the riser socket, lower the riser down on the pins. b. Push the riser squarely into the socket on the motherboard. c.
  • Page 100 b. Using the locking latches, firmly push the controller module into the chassis until it meets the midplane and is fully seated. The locking latches rise when the controller module is fully seated. Do not use excessive force when sliding the controller module into the chassis to avoid damaging the connectors.
  • Page 101 1. Verify that all nodes are in the enabled state: metrocluster node show cluster_B::> metrocluster node show Configuration Group Cluster Node State Mirroring Mode ----- ------- -------------- -------------- --------- -------------------- cluster_A   controller_A_1 configured enabled heal roots completed   cluster_B  ...
  • Page 102 Step 8: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information. Replacing a power supply - ASA A400...
  • Page 103 Secure the power cable to the power supply using the power cable retainer. Once power is restored to the power supply, the status LED should be green. 8. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return &...
  • Page 104 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 105 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with CLI.
  • Page 106 controller_A_1::> metrocluster operation show   Operation: heal-aggregates   State: successful Start Time: 7/25/2016 18:45:55   End Time: 7/25/2016 18:45:56   Errors: - 5. Check the state of the aggregates by using the command. storage aggregate show controller_A_1::> storage aggregate show Aggregate Size Available Used% State #Vols...
  • Page 107 Step 2: Remove the controller module To access components inside the controller module, you must remove the controller module from the chassis. You can use the following animations, illustration, or the written steps to remove the controller module from the chassis.
  • Page 108 Step 3: Replace the RTC battery You need to locate the RTC battery inside the controller module, and then follow the specific sequence of steps. See the FRU map inside the controller module for the location of the RTC battery. You can use the following animation, illustration, or the written steps to replace the RTC battery.
  • Page 109 You can use the following animation, illustration, or the written steps to install the controller module in the chassis. Animation - Install the controller module 1. If you have not already done so, close the air duct or controller module cover. 2.
  • Page 110 d. Interrupt the normal boot process and boot to LOADER by pressing Ctrl-C. If your system stops at the boot menu, select the option to boot to LOADER. 6. Reset the time and date on the controller: a. Check the date and time on the healthy controller with the command.
  • Page 111 6. Reestablish any SnapMirror or SnapVault configurations. Step 6: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements...
  • Page 112 NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp.