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NetApp AFF C190 Install
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NetApp AFF C190 Install

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ASA C400 systems
Install and maintain
NetApp
October 20, 2023
This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/asa-c400/install-setup.html
on October 20, 2023. Always check docs.netapp.com for the latest.

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Summary of Contents for NetApp AFF C190

  • Page 1 ASA C400 systems Install and maintain NetApp October 20, 2023 This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/asa-c400/install-setup.html on October 20, 2023. Always check docs.netapp.com for the latest.
  • Page 2 Table of Contents ASA C400 systems............... .  ...

  • Page 3: Install And Setup

    The installation and setup procedure provides graphic instructions for a typical installation of your system from racking and cabling, through initial system bring-up. Use this guide if you are familiar with installing NetApp systems. Access the AFF C400 Installation and Setup Instructions.
  • Page 4 Detailed guide - ASA C400 This guide gives detailed step-by-step instructions for installing a typical NetApp system. Use this guide if you want more detailed installation instructions. If you have a MetroCluster configuration, use the MetroCluster installation content. MetroCluster Documentation Step 1: Prepare for installation To install your system, you need to create an account, register the system, and get license keys.
  • Page 5 Power cables Not applicable Powering up the system 4. Review the NetApp ONTAP Configuration Guide and collect the required information listed in that guide. ONTAP Configuration Guide Step 2: Install the hardware You need to install your system in a 4-post rack or NetApp system cabinet, as applicable.
  • Page 6 (for C400, the PCIe connector socket is on the left side of the card slot), and then look for the card by part number in NetApp Hardware Universe, which shows a graphic of the bezel with the port labels.
  • Page 7 Option 1: Cable a two-node switchless cluster A controller module’s cluster interconnect and HA ports are cabled to its partner controller module. The optional data ports, optional NIC cards, and management ports on the controller modules are connected to switches. Before you begin You must have contacted your network administrator for information about connecting the system to the switches.
  • Page 8 Controller module cluster interconnect and HA ports are cabled to the cluster/HA switch. The optional data ports, optional NIC cards, mezzanine cards, and management ports are connected to switches. Before you begin You must have contacted your network administrator for information about connecting the system to the switches.
  • Page 9 Option 1: Cable the controllers to a single drive shelf You must cable each controller to the NSM modules on the NS224 drive shelf. About this task Be sure to check the illustration arrow for the proper cable connector pull-tab orientation. The cable pull-tab for the NS224 are up.
  • Page 10 As you insert the connector, you should feel it click into place; if you do not feel it click, remove it, turn it around and try again. Steps 1. Use the following illustration to cable your controllers to two drive shelves. 2.
  • Page 11 Double-click either ONTAP icon and accept any certificates displayed on your screen. XXXXX is the system serial number for the target node. System Manager opens. 2. Use System Manager guided setup to configure your system using the data you collected in the NetApp ONTAP Configuration Guide. ONTAP Configuration Guide 3.
  • Page 12 NetApp Product Registration c. Download Active IQ Config Advisor. NetApp Downloads: Config Advisor 4. Verify the health of your system by running Config Advisor. 5. After you have completed the initial configuration, go to the ONTAP & ONTAP System Manager Documentation Resources page for information about configuring additional features in ONTAP.
  • Page 13 Point your browser to the node management IP address. The format for the address is https://x.x.x.x. b. Configure the system using the data you collected in the NetApp ONTAP Configuration guide. ONTAP Configuration Guide 6. Set up your account and download Active IQ Config Advisor: a.

  • Page 14: Boot Media

    The fan cools the controller. NVDIMM battery A NVDIMM battery is responsible for maintaining power to the NVDIMM module. NVDIMM The NVDIMM (non-volatile dual in-line memory module) manages the data transfer from the volatile memory to the non-volatile storage, and maintains data integrity in the event of a power loss or system shutdown.
  • Page 15 Check NVE or NSE on systems running ONTAP 9.6 and later Before shutting down the impaired controller, you need to verify whether the system has either NetApp Volume Encryption (NVE) or NetApp Storage Encryption (NSE) enabled. If so, you need to verify the configuration.
  • Page 16 Restore the external key management authentication keys to all nodes in the cluster: security key- manager external restore If the command fails, contact NetApp Support. mysupport.netapp.com b. Verify that the column equals for all authentication keys:...
  • Page 17 Enter the onboard security key-manager sync command: security key-manager onboard sync Enter the customer’s 32 character, alphanumeric onboard key management passphrase at the prompt. If the passphrase cannot be provided, contact NetApp Support. mysupport.netapp.com b. Verify the column shows...
  • Page 18 Enter the onboard security key-manager sync command: security key-manager onboard sync Enter the customer’s 32 character, alphanumeric onboard key management passphrase at the prompt. If the passphrase cannot be provided, contact NetApp Support. mysupport.netapp.com b. Verify the column shows...
  • Page 19 If the impaired controller Then… displays… The LOADER prompt Go to Remove controller module. Press Ctrl-C, and then respond when prompted. Waiting for giveback… System prompt or password Take over or halt the impaired controller from the healthy controller: prompt (enter system password) storage failover takeover -ofnode impaired_node_name When the impaired controller shows Waiting for giveback…, press...
  • Page 20 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with the CLI.
  • Page 21 If the healing is vetoed, you have the option of reissuing the command with the metrocluster heal parameter. If you use this optional parameter, the system overrides any soft vetoes -override-vetoes that prevent the healing operation. 4. Verify that the operation has been completed by using the metrocluster operation show command. controller_A_1::>...
  • Page 22 Replace the boot media - ASA C400 To replace the boot media, you must remove the impaired controller module, install the replacement boot media, and transfer the boot image to a USB flash drive. Step 1: Remove the controller module To access components inside the controller module, you must remove the controller module from the chassis.
  • Page 23 NetApp Support Site. You must log into the NetApp Support Site to display the Statement of Volatility for your system. You can use the following animation, illustration, or the written steps to replace the boot media.
  • Page 24 Locking tabs Slide air duct toward back of controller Rotate air duct up a. Press the locking tabs on the sides of the air duct in toward the middle of the controller module. b. Slide the air duct toward the back of the controller module, and then rotate it upward to its completely open position.
  • Page 25 Steps 1. Download and copy the appropriate service image from the NetApp Support Site to the USB flash drive. a. Download the service image to your work space on your laptop. b. Unzip the service image.
  • Page 26 Make sure that you install the USB flash drive in the slot labeled for USB devices, and not in the USB console port. 7. Complete the installation of the controller module: a. Plug the power cord into the power supply, reinstall the power cable locking collar, and then connect the power supply to the power source.
  • Page 27 2. When prompted, either enter the name of the image or accept the default image displayed inside the brackets on your screen. 3. Restore the file system: If your system has… Then… A network connection a. Press when prompted to restore the backup configuration. b.
  • Page 28 *If you see… Then…* Waiting for giveback… a. Log into the partner controller. b. Confirm the target controller is ready for giveback with the command. storage failover show 7. Connect the console cable to the partner controller. 8. Give back the controller using the command.
  • Page 29 Switch back aggregates in a two-node MetroCluster configuration - ASA C400 After you have completed the FRU replacement in a two-node MetroCluster configuration, you can perform the MetroCluster switchback operation. This returns the configuration to its normal operating state, with the sync-source storage virtual machines (SVMs) on the formerly impaired site now active and serving data from the local disk pools.
  • Page 30 Restore OKM, NSE, and NVE as needed - ASA C400 Once environment variables are checked, you must complete steps specific to systems that have Onboard Key Manager (OKM), NetApp Storage Encryption (NSE) or NetApp Volume Encryption (NVE) enabled. 1. Determine which section you should use to restore your OKM, NSE, or NVE configurations: If NSE or NVE are enabled along with Onboard Key Manager you must restore settings you captured at the beginning of this procedure.
  • Page 31 6. When prompted to enter the backup data, paste the backup data you captured at the beginning of this procedure, when asked. Paste the output of security key-manager backup show security command key-manager onboard show-backup The data is output from either security key-manager backup show security command.
  • Page 32 12. Move the console cable to the target controller. a. If you are running ONTAP 9.6 or later, run the security key-manager onboard sync: b. Run the command and then enter the passphrase when security key-manager onboard sync prompted. c. Enter the command to see a detailed view of all keys stored security key-manager key query in the onboard key manager and verify that the...
  • Page 33 storage failover giveback -fromnode local -only-cfo-aggregates true local command. ◦ If the command fails because of a failed disk, physically disengage the failed disk, but leave the disk in the slot until a replacement is received. ◦ If the command fails because of an open CIFS sessions, check with customer how to close out CIFS sessions.
  • Page 34 • Suspend external backup jobs. • Necessary tools and equipment for the replacement. If the system is a NetApp StorageGRID or ONTAP S3 used as FabricPool cloud tier, refer to the Gracefully shutdown and power up your storage system Resolution Guide after performing this procedure.
  • Page 35 • Perform additional system health checks. • Upgrade ONTAP to a recommended release for the system. • Resolve any Active IQ Wellness Alerts and Risks. Make note of any faults presently on the system, such as LEDs on the system components. Steps 1.
  • Page 36 • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with the CLI. • You must leave the power supplies turned on at the end of this procedure to provide power to the healthy controller.
  • Page 37 controller_A_1::> storage aggregate show Aggregate Size Available Used% State #Vols Nodes RAID Status --------- -------- --------- ----- ------- ------ ---------------- ------------ aggr_b2 227.1GB 227.1GB 0% online 0 mcc1-a2 raid_dp, mirrored, normal... 6. Heal the root aggregates by using the command. metrocluster heal -phase root-aggregates mcc1A::>...
  • Page 38 Leave the cables in the cable management device so that when you reinstall the cable management device, the cables are organized. 4. Remove and set aside the cable management devices from the left and right sides of the controller module. 5.
  • Page 39 2. With two people, slide the old chassis off the rack rails in a system cabinet or equipment rack, and then set it aside. 3. If you are not already grounded, properly ground yourself. 4. Using two people, install the replacement chassis into the equipment rack or system cabinet by guiding the chassis onto the rack rails in a system cabinet or equipment rack.
  • Page 40 4. Repeat the preceding steps to install the second controller into the new chassis. Complete the restoration and replacement process - ASA C400 You must verify the HA state of the chassis and return the failed part to NetApp, as described in the RMA instructions shipped with the kit.
  • Page 41 cluster_B::> metrocluster node show Configuration Group Cluster Node State Mirroring Mode ----- ------- -------------- -------------- --------- -------------------- cluster_A   controller_A_1 configured enabled heal roots completed   cluster_B   controller_B_1 configured enabled waiting for switchback recovery 2 entries were displayed. 2. Verify that resynchronization is complete on all SVMs: metrocluster vserver show 3.
  • Page 42 Step 3: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information. Controller Overview of controller module replacement - ASA C400 You must review the prerequisites for the replacement procedure and select the correct one for your version of the ONTAP operating system.
  • Page 43 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 44 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with CLI.
  • Page 45 controller_A_1::> metrocluster operation show   Operation: heal-aggregates   State: successful Start Time: 7/25/2016 18:45:55   End Time: 7/25/2016 18:45:56   Errors: - 5. Check the state of the aggregates by using the command. storage aggregate show controller_A_1::> storage aggregate show Aggregate Size Available Used% State #Vols...
  • Page 46 Replace the controller module hardware - ASA C400 To replace the controller module hardware, you must remove the impaired controller, move FRU components to the replacement controller module, install the replacement controller module in the chassis, and then boot the system to Maintenance mode. Step 1: Remove the controller module To access components inside the controller module, you must remove the controller module from the chassis.
  • Page 47 Controller moves slightly out of chassis 6. Slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis. 7. Place the controller module on a stable, flat surface. 8.
  • Page 48 PSU locking tab Power cable retainer a. Rotate the cam handle so that it can be used to pull the power supply out of the chassis. b. Press the blue locking tab to release the power supply from the chassis. c.
  • Page 49 impaired controller module to the replacement controller module. Animation - Move the NVDIMM battery NVDIMM battery plug NVDIMM battery locking tab NVDIMM battery 1. Open the air duct: a. Press the locking tabs on the sides of the air duct in toward the middle of the controller module. b.
  • Page 50 controller module to the replacement controller module. Animation - Move the boot media Boot media locking tab Boot media 1. Locate and remove the boot media from the controller module: a. Press the blue button at the end of the boot media until the lip on the boot media clears the blue button. b.
  • Page 51 Animation - Move PCI risers 1 and 2 Moving the mezzanine card and riser 3 (right riser): Animation - Move the mezzanine card and riser 3 Riser locking latch PCI card locking latch PCI locking plate PCI card 1. Move PCIe risers one and two from the impaired controller module to the replacement controller module: a.
  • Page 52 The riser raises up slightly from the controller module. c. Lift the riser up, and then set it aside on a stable, flat surface. d. Loosen the thumbscrews on the mezzanine card, and gently lift the card directly out of the socket, and then move it to the replacement controller module.
  • Page 53 DIMM socket 1. Locate the DIMMs on your controller module. 2. Note the orientation of the DIMM in the socket so that you can insert the DIMM in the replacement controller module in the proper orientation. 3. Verify that the NVDIMM battery is not plugged into the new controller module. 4.
  • Page 54 Controller module Controller locking latches 1. If you have not already done so, close the air duct. 2. Align the end of the controller module with the opening in the chassis, and then gently push the controller module halfway into the system. Do not completely insert the controller module in the chassis until instructed to do so.
  • Page 55 interrupt the boot process. d. If you have not already done so, reinstall the cable management device. e. Interrupt the normal boot process and boot to LOADER by pressing Ctrl-C. If your system stops at the boot menu, select the option to boot to LOADER. f.
  • Page 56 Step 2: Verify and set the HA state of the controller module You must verify the state of the controller module and, if necessary, update the state to match your system configuration. 1. In Maintenance mode from the new controller module, verify that all components display the same state: ha-config show The HA state should be the same for all components.
  • Page 57 This procedure applies only to systems running ONTAP in an HA pair. 1. If the replacement controller is in Maintenance mode (showing the prompt, exit Maintenance mode and *> go to the LOADER prompt: halt 2. From the LOADER prompt on the replacement controller, boot the controller, entering if you are prompted to override the system ID due to a system ID mismatch:boot_ontap...
  • Page 58 giveback -ofnode replacement_node_name The replacement controller takes back its storage and completes booting. If you are prompted to override the system ID due to a system ID mismatch, you should enter y. If the giveback is vetoed, you can consider overriding the vetoes. Find the High-Availability Configuration content for your version of ONTAP 9 b.
  • Page 59 -node replacement-node-name -onreboot true Complete system restoration - ASA C400 To restore your system to full operation, you must restore the NetApp Storage Encryption configuration (if necessary), and install licenses for the new controller, and return the failed part to NetApp, as described in the RMA instructions shipped with the kit.
  • Page 60 If any LIFs are listed as false, revert them to their home ports: network interface revert -vserver * -lif * 2. Register the system serial number with NetApp Support. ◦ If AutoSupport is enabled, send an AutoSupport message to register the serial number. ◦ If AutoSupport is not enabled, call NetApp Support to register the serial number.
  • Page 61 cluster_B::> metrocluster node show Configuration Group Cluster Node State Mirroring Mode ----- ------- -------------- -------------- --------- -------------------- cluster_A   controller_A_1 configured enabled heal roots completed   cluster_B   controller_B_1 configured enabled waiting for switchback recovery 2 entries were displayed. 2. Verify that resynchronization is complete on all SVMs: metrocluster vserver show 3.
  • Page 62 Step 4: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information. Replace a DIMM - ASA C400 You must replace a DIMM in the controller module when your system registers an increasing number of correctable error correction codes (ECC);...
  • Page 63 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 64 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with CLI.
  • Page 65 controller_A_1::> metrocluster operation show   Operation: heal-aggregates   State: successful Start Time: 7/25/2016 18:45:55   End Time: 7/25/2016 18:45:56   Errors: - 5. Check the state of the aggregates by using the command. storage aggregate show controller_A_1::> storage aggregate show Aggregate Size Available Used% State #Vols...
  • Page 66 Step 2: Remove the controller module To access components inside the controller module, you must remove the controller module from the chassis. You can use the following animation, illustration, or the written steps to remove the controller module from the chassis.
  • Page 67 Make sure that you support the bottom of the controller module as you slide it out of the chassis. 7. Place the controller module on a stable, flat surface. Step 3: Replace system DIMMs Replacing a system DIMM involves identifying the target DIMM through the associated error message, locating the target DIMM using the FRU map on the air duct, and then replacing the DIMM.
  • Page 68 DIMM locking tabs DIMM DIMM socket The DIMMs are located in sockets 2, 4, 13, and 15. The NVDIMM is located in slot 11. 1. Open the air duct: a. Press the locking tabs on the sides of the air duct in toward the middle of the controller module. b.
  • Page 69 Controller module Controller locking latches 1. If you have not already done so, close the air duct. 2. Align the end of the controller module with the opening in the chassis, and then gently push the controller module halfway into the system. Do not completely insert the controller module in the chassis until instructed to do so.
  • Page 70 interrupt the boot process. d. If you have not already done so, reinstall the cable management device. e. Interrupt the normal boot process and boot to LOADER by pressing Ctrl-C. If your system stops at the boot menu, select the option to boot to LOADER. f.
  • Page 71 6. Reestablish any SnapMirror or SnapVault configurations. Step 7: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 72 Fan handle Locking tab Status LED 1. If you are not already grounded, properly ground yourself. 2. Remove the bezel (if necessary) with two hands, by grasping the openings on each side of the bezel, and then pulling it toward you until the bezel releases from the ball studs on the chassis frame. 3.
  • Page 73 The Attention LED should not be lit after the fan is seated and has spun up to operational speed. 10. Align the bezel with the ball studs, and then gently push the bezel onto the ball studs. 11. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return &...
  • Page 74 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 75 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with CLI.
  • Page 76 controller_A_1::> metrocluster operation show   Operation: heal-aggregates   State: successful Start Time: 7/25/2016 18:45:55   End Time: 7/25/2016 18:45:56   Errors: - 5. Check the state of the aggregates by using the command. storage aggregate show controller_A_1::> storage aggregate show Aggregate Size Available Used% State #Vols...
  • Page 77 Step 2: Remove the controller module To access components inside the controller module, you must remove the controller module from the chassis. You can use the following animations, illustration, or the written steps to remove the controller module from the chassis.
  • Page 78 Make sure that you support the bottom of the controller module as you slide it out of the chassis. 7. Place the controller module on a stable, flat surface. Step 3: Replace the NVDIMM battery To replace the NVDIMM battery, you must remove the failed battery from the controller module and install the replacement battery into the controller module.
  • Page 79 5. Remove the replacement battery from its package. 6. Align the battery module with the opening for the battery, and then gently push the battery into slot until it locks into place. 7. Plug the battery plug back into the controller module, and then close the air duct. Step 4: Install the controller module After you have replaced the component in the controller module, you must reinstall the controller module into the chassis, and then boot it.
  • Page 80 4. Complete the installation of the controller module: a. Plug the power cord into the power supply, reinstall the power cable locking collar, and then connect the power supply to the power source. b. Using the locking latches, firmly push the controller module into the chassis until the locking latches begin to rise.
  • Page 81 cluster_B::> metrocluster node show Configuration Group Cluster Node State Mirroring Mode ----- ------- -------------- -------------- --------- -------------------- cluster_A   controller_A_1 configured enabled heal roots completed   cluster_B   controller_B_1 configured enabled waiting for switchback recovery 2 entries were displayed. 2. Verify that resynchronization is complete on all SVMs: metrocluster vserver show 3.
  • Page 82 Step 7: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information. Replace an NVDIMM - ASA C400...
  • Page 83 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 84 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with CLI.
  • Page 85 controller_A_1::> metrocluster operation show   Operation: heal-aggregates   State: successful Start Time: 7/25/2016 18:45:55   End Time: 7/25/2016 18:45:56   Errors: - 5. Check the state of the aggregates by using the command. storage aggregate show controller_A_1::> storage aggregate show Aggregate Size Available Used% State #Vols...
  • Page 86 Step 2: Remove the controller module To access components inside the controller module, you must remove the controller module from the chassis. You can use the following animations, illustration, or the written steps to remove the controller module from the chassis.
  • Page 87 Statement of Volatility on the NetApp Support Site. You must log into the NetApp Support Site to display the Statement of Volatility for your system. You can use the following animation, illustration, or the written steps to replace the NVDIMM.
  • Page 88 DIMM DIMM socket 1. Open the air duct and then locate the NVDIMM in slot 11 on your controller module. The NVDIMM looks significantly different than system DIMMs. 2. Eject the NVDIMM from its slot by slowly pushing apart the two NVDIMM ejector tabs on either side of the NVDIMM, and then slide the NVDIMM out of the socket and set it aside.
  • Page 89 a. Plug the power cord into the power supply, reinstall the power cable locking collar, and then connect the power supply to the power source. b. Using the locking latches, firmly push the controller module into the chassis until the locking latches begin to rise.
  • Page 90 cluster_B::> metrocluster node show Configuration Group Cluster Node State Mirroring Mode ----- ------- -------------- -------------- --------- -------------------- cluster_A   controller_A_1 configured enabled heal roots completed   cluster_B   controller_B_1 configured enabled waiting for switchback recovery 2 entries were displayed. 2. Verify that resynchronization is complete on all SVMs: metrocluster vserver show 3.
  • Page 91 Step 7: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information. Replace a PCIe or mezzanine card - ASA C400...
  • Page 92 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 93 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with CLI.
  • Page 94 controller_A_1::> metrocluster operation show   Operation: heal-aggregates   State: successful Start Time: 7/25/2016 18:45:55   End Time: 7/25/2016 18:45:56   Errors: - 5. Check the state of the aggregates by using the command. storage aggregate show controller_A_1::> storage aggregate show Aggregate Size Available Used% State #Vols...
  • Page 95 Step 2: Remove the controller module To access components inside the controller module, you must remove the controller module from the chassis. 1. If you are not already grounded, properly ground yourself. 2. Release the power cable retainers, and then unplug the cables from the power supplies. 3.
  • Page 96 Step 3: Replace a PCIe card To replace a PCIe card, you must locate the failed PCIe card, remove the riser that contains the card from the controller module, replace the card, and then reinstall the PCIe riser in the controller module. Riser locking latch PCI card locking latch PCI locking plate...
  • Page 97 a. Turn the riser so that you can access the PCIe card. b. Press the locking bracket on the side of the PCIe riser, and then rotate it to the open position. c. For risers 2 and 3 only, swing the side panel up. d.
  • Page 98 PCI riser Riser thumbscrew Riser card 1. Remove riser number 3 (slots 4 and 5): a. Open the air duct by pressing the locking tabs on the sides of the air duct, slide it toward the back of the controller module, and then rotate it to its completely open position. b.
  • Page 99 set it aside. c. Align the replacement mezzanine card over the socket and the guide pins and gently push the card into the socket. d. Tighten the thumbscrews on the mezzanine card. 3. Reinstall the riser: a. Align the riser with the pins to the side of the riser socket, lower the riser down on the pins. b.
  • Page 100 controller reboot. 5. Return the controller to normal operation by giving back its storage: storage failover giveback -ofnode impaired_node_name 6. If automatic giveback was disabled, reenable it: storage failover modify -node local -auto -giveback true Step 6: Restore the controller module to operation To restore the controller, you must recable the system, give back the controller module, and then reenable automatic giveback.
  • Page 101 6. Reestablish any SnapMirror or SnapVault configurations. Step 8: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 102 Do not mix PSUs with different efficiency ratings. Always replace like for like. You can use the following illustration with the written steps to replace the power supply. PSU locking tab Power cable retainer 1. If you are not already grounded, properly ground yourself. 2.
  • Page 103 Secure the power cable to the power supply using the power cable retainer. Once power is restored to the power supply, the status LED should be green. 8. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return &...
  • Page 104 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 105 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in the "Return a FIPS drive or SED to unprotected mode" section of NetApp Encryption overview with CLI.
  • Page 106 controller_A_1::> metrocluster operation show   Operation: heal-aggregates   State: successful Start Time: 7/25/2016 18:45:55   End Time: 7/25/2016 18:45:56   Errors: - 5. Check the state of the aggregates by using the command. storage aggregate show controller_A_1::> storage aggregate show Aggregate Size Available Used% State #Vols...
  • Page 107 Step 2: Remove the controller module To access components inside the controller module, you must remove the controller module from the chassis. 1. If you are not already grounded, properly ground yourself. 2. Release the power cable retainers, and then unplug the cables from the power supplies. 3.
  • Page 108 Step 3: Replace the RTC battery You need to locate the RTC battery inside the controller module, and then follow the specific sequence of steps. See the FRU map inside the controller module for the location of the RTC battery. You can use the following animation, illustration, or the written steps to replace the RTC battery.
  • Page 109 3. Locate, remove, and then replace the RTC battery: a. Using the FRU map, locate the RTC battery on the controller module. b. Gently push the battery away from the holder, rotate it away from the holder, and then lift it out of the holder.
  • Page 110 1. If you have not already done so, close the air duct or controller module cover. 2. Align the end of the controller module with the opening in the chassis, and then gently push the controller module halfway into the system. Do not completely insert the controller module in the chassis until instructed to do so.
  • Page 111 Step 5: Switch back aggregates in a two-node MetroCluster configuration After you have completed the FRU replacement in a two-node MetroCluster configuration, you can perform the MetroCluster switchback operation. This returns the configuration to its normal operating state, with the sync- source storage virtual machines (SVMs) on the formerly impaired site now active and serving data from the local disk pools.
  • Page 112 6. Reestablish any SnapMirror or SnapVault configurations. Step 6: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements...
  • Page 113 NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp.

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