Running The System Diagnostics; Using Online Diagnostics - Dell PowerEdge T710 Hardware Owner's Manual

Dell server hardware owner's manual
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Running the System Diagnostics

If you experience a problem with your system, run the diagnostics before
calling for technical assistance. The purpose of the diagnostics is to test your
system's hardware without requiring additional equipment or risking data
loss. If you are unable to fix the problem yourself, service and support
personnel can use diagnostics test results to help you solve the problem.

Using Online Diagnostics

To assess a system problem, first use the online diagnostics. Dell PowerEdge
Diagnostics is a suite of diagnostic programs, or test modules, that include
diagnostic tests on chassis and storage components such as hard drives,
physical memory, communications and printer ports, NICs, CMOS, and
more. If you are unable to identify the problem using the online Diagnostics,
then use the embedded system diagnostics.
The files required to run online diagnostics for systems running supported
®
®
Microsoft
Windows
and Linux operating systems are available at
support.dell.com and on the DVD that came with your system. For
information about using diagnostics, see the Dell Online PowerEdge
Diagnostics User's Guide.
181
Running the System Diagnostics

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