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HPE ProLiant DL80 Gen9 User Manual
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HPE ProLiant DL80 Gen9 User Manual

HPE ProLiant DL80 Gen9 User Manual

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HPE ProLiant DL80 Gen9 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 785386-003
April 2016
Edition: 4

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Summary of Contents for HPE ProLiant DL80 Gen9

  • Page 1 HPE ProLiant DL80 Gen9 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2014, 2016 Hewlett Packard Enterprise Development LP The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Contents Component identification .......................... 7 Front panel components ............................7 Serial label pull tab information ..........................8 Front panel LEDs and buttons ..........................9 Front panel LED power fault codes ......................10 Rear panel components ............................11 Rear panel LEDs ..............................12 PCIe riser board slot definitions ..........................
  • Page 4 Fan cabling ................................109 GPU power cabling .............................. 109 Power supply cabling ............................110 HPE 550 W Power Supply cabling (non-hot-plug)..................110 HPE Redundant Power Supply cabling (hot-plug) ..................110 Front panel cabling ............................... 111 Software and configuration utilities ....................... 113 Server mode .................................
  • Page 5 RESTful API support for iLO........................115 Integrated Management Log ........................115 Intelligent Provisioning ............................115 HPE Insight Diagnostics ..........................116 HPE Insight Diagnostics survey functionality .................... 116 Erase Utility ............................... 116 Scripting Toolkit for Windows and Linux ......................117 Service Pack for ProLiant ............................. 117 HP Smart Update Manager ........................
  • Page 6 Websites ................................134 Customer Self Repair ............................135 Remote support ..............................142 Acronyms and abbreviations......................... 143 Documentation feedback ........................147 Index ..............................148 Contents 6...

  • Page 7: Component Identification

    Component identification Front panel components • 4-bay LFF non-hot-plug drive model Item Description USB 2.0 connector Serial label pull tab ("Serial label pull tab information" on page 8) LFF non-hot-plug drives • 8-bay LFF non-hot-plug drive model Item Description USB 2.0 connector Serial label pull tab ("Serial label pull tab information"...

  • Page 8: Serial Label Pull Tab Information

    Reverse side—Default iLO account information and the server QR code label Use your mobile device to scan the QR code label to display the server mobile product page (http://www.hpe.com/qref/dl80gen9). This page contains links to server setup information, spare part numbers, QuickSpecs, troubleshooting resources, and other useful product links.

  • Page 9: Front Panel Leds And Buttons

    Front panel LEDs and buttons • Front panel LEDs and buttons in a 4-bay LFF chassis with thumbscrew rack ears • Front panel LEDs and buttons in an 8-bay LFF chassis with thumbscrew rack ears • Front panel LEDs and buttons in a 12-bay LFF chassis with quick-release lever rack ears Component identification 9...

  • Page 10: Front Panel Led Power Fault Codes

    3 flashes Memory 4 flashes Riser board PCIe slots 5 flashes FlexibleLOM 6 flashes Removable HPE Flexible Smart Array controller/Smart SAS HBA controller 7 flashes System board PCIe slots 8 flashes Power backplane or storage backplane 9 flashes Power supply For more information, see "Front panel LEDs and buttons (on page 9)."...

  • Page 11: Rear Panel Components

    Rear panel components Item Description Slot 7 PCIe3 x16 (16, 8, 4, 1) low-profile, standup Slot 6 PCIe3 x8 (8, 4, 1) low-profile, standup Slot 4 PCIe3 x8 (8, 4, 1) low-profile, riser (optional) Slot 5 PCIe3 x8 (8, 4, 1) FlexibleLOM riser (optional) Slot 4 PCIe3 x16 (16, 8, 4, 1) low-profile, standup Slot 3 PCIe3 x8 (8, 4, 1) low-profile, standup Slot 1 PCIe3 x16 (16, 8, 4, 1) low-profile, standup...

  • Page 12: Rear Panel Leds

    Rear panel LEDs Item Description Status UID LED Solid blue = Activated Flashing blue: • 1 flash per second = Remote management or firmware upgrade in progress • 4 flashes per second = iLO manual reboot sequence initiated • 8 flashes per second = iLO manual reboot sequence in progress Off = Deactivated NIC link LED...

  • Page 13: Pcie Riser Board Slot Definitions

    PCIe riser board slot definitions • GPU riser cage assembly: Install in the primary PCIe riser board connector ("GPU enablement option" on page 83). Item Riser slot number Form factor Slot description Full-height, full-length PCIe3 x16 (16, 8, 4, 1) •...
  • Page 14 • FlexibleLOM riser cage assembly: Install in the secondary PCIe riser board connector ("FlexibleLOM enablement option" on page 89). Item Riser slot number Form factor Slot description Low-profile PCIe3 x8 (8, 4, 1) FlexibleLOM PCIe3 x8 Component identification 14...

  • Page 15: System Board Components

    System board components Item Description PCIe3 x16 (16, 8, 4, 1) slot 1 for low-profile, standup expansion board or riser cage options (GPU riser cage or two-slot PCI riser cage) TPM connector System battery SATA connector 4 (for M.2 SSD 1) Storage backup power connector for a controller board installed in the two-slot PCI riser cage or in the onboard PCIe3 x8 slot 3...

  • Page 16: Dimm Slot Locations

    Item Description Processor 1 Smart Storage Battery connector 6-pin drive power connector Internal USB 3.0 connector 24-pin power supply connector 16-pin RPS connector SATA connector 5 (for M.2 SSD 2) Mini-SAS connector 1 Mini-SAS connector 2 PCIe connectors 1, 3, and 4 are associated with processor 1. PCIe connectors 6 and 7 are associated with processor 2.

  • Page 17: Nmi Functionality

    To force the system to invoke the NMI handler and generate a crash dump log, do one of the following: • Use the iLO Virtual NMI feature. • Short the NMI header ("System board components" on page 15). For more information, see the Hewlett Packard Enterprise website (http://www.hpe.com/support/NMI-CrashDump). Component identification 17...

  • Page 18: Drive Numbering

    Drive numbering The following images show the drive numbering for each of the supported drive configurations. For drive box numbering information, see "Front panel components (on page 7)." • 4-bay LFF non-hot-plug drive numbering • 8-bay LFF non-hot-plug drive numbering •...
  • Page 19 • The Locate, Drive status, and Do not remove LEDs of the affected drives are disabled. Use BIOS/Platform Configuration (RBSU) in the UEFI System Utilities ("HPE UEFI System Utilities" on page 117) to enable or disable the B140i controller (System Configuration →...

  • Page 20: Fan Locations

    Fan locations Component identification 20...

  • Page 21: Operations

    Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.
  • Page 22 In a server that uses thumbscrew rack ears, loosen the captive thumbscrews that secure the server faceplate to the front of the rack, and then slide the server out of the rack. In a server that uses quick-release latch rack ears: Open the latches on both sides of the server.

  • Page 23: Remove The Server From The Rack

    After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place. Do one of the following: In a server that uses thumbscrew rack ears, tighten the captive thumbscrews. In a server that uses quick-release latch rack ears, if necessary, tighten the shipping screws.

  • Page 24: Access The Product Rear Panel

    Place the server on a sturdy, level surface. Access the product rear panel Opening the cable management arm To access the server rear panel: Release the cable management arm. Open the cable management arm. The cable management arm can be right-mounted or left-mounted.

  • Page 25: Remove The Security Bezel (Optional)

    Remove the security bezel (optional) To access the front panel components, unlock and then remove the security bezel. The security bezel is only supported in servers that are using the quick-release latch rack ears. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 26: Install The Access Panel

    Lift and remove the access panel. Turn the access panel over to locate the HPE ProLiant DL80 Gen9 Server hood label. This label provides convenient access to component identification, LED status indicators, and system maintenance switch settings information. Install the access panel Ensure that the access panel latch is in the open position.

  • Page 27: Remove The Air Baffle

    Use a T-15 Torx screwdriver to tighten the access panel latch screw. Remove the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open.

  • Page 28: Install The Air Baffle

    Remove the air baffle. Install the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. To install the component: Install the air baffle.

  • Page 29: Remove The Pci Riser Cages

    Remove the PCI riser cages WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage.

  • Page 30: Install The Pci Riser Cages

    Loosen the captive thumbscrew on the front end of the PCI riser cage, and then remove the screw from its rear end. Grasp the PCI riser cage at the touch points and lift it out of the chassis. Install the PCI riser cages CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage.
  • Page 31 Tighten the captive thumbscrew on the front end of the riser cage. If you are installing the FlexibleLOM riser cage in the secondary PCIe riser location, do the following: Align the riser board with the corresponding connectors on the system board, and then press down the PCI riser cage.

  • Page 32: Setup

    Setup Optional services Delivered by experienced, certified engineers, HPE support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. HPE support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.

  • Page 33: Temperature Requirements

    • Side—The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm (2.75 in). IMPORTANT: The HPE ProLiant DL80 Gen9 Server cable management arm is not supported on Compaq branded 7000 series racks.

  • Page 34: Electrical Grounding Requirements

    For more information on the hot-plug power supply and calculators to determine server power consumption in various system configurations, see the Hewlett Packard Enterprise Power Advisor website (http://www.hpe.com/info/poweradvisor/online). Electrical grounding requirements The server must be grounded properly for proper operation and safety. In the United States, you must install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as well as any local and regional building codes.

  • Page 35: Rack Warnings

    CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure. CAUTION: Do not operate the server for long periods with the access panel open or removed.

  • Page 36: Installing Hardware Options

    • T-10/T-15 Torx screwdriver • Flathead screwdriver • Hardware options Installing hardware options Install any hardware options before initializing the server. For options installation information, refer to the option documentation. For server-specific information, refer to "Hardware options installation (on page 42)."...
  • Page 37 If the clip is positioned too near the power cord that it blocks the power cord plug connection, slide the clip backward. Connect the power cord to the server. Press the top part of the clip, and then pull the clip open. Position the power cord inside the clip, and then close the clip.
  • Page 38 Slide the clip forward until it is flush against the edge of the power cord plug. For a server using a hot-plug power supply: To prevent accidental power cord disconnection when sliding the server in and out of the rack, secure the power cord in the strain relief strap attached to the power input module handle: Unwrap the strain relief strap from the power input module handle.

  • Page 39: Installing The Rack Rail Hook-And-Loop Strap

    Secure the power cord with the strain relief strap. Employ best practices to route and manage the power cords and other cables in the server rear panel. IMPORTANT: When using cable management arm components, be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack.

  • Page 40: Installing The Operating System

    Failure to observe UEFI requirements for ProLiant Gen9 servers can result in errors installing the operating system, failure to recognize boot media, and other boot failures. For more information on these requirements, see the HPE UEFI Requirements on the Hewlett Packard Enterprise website (http://www.hpe.com/support/Gen9UEFI).

  • Page 41: Powering On And Selecting Boot Options In Uefi Boot Mode

    For additional system software and firmware updates, download the Service Pack for ProLiant from the Hewlett Packard Enterprise website (http://www.hpe.com/servers/spp/download). Software and firmware must be updated before using the server for the first time, unless any installed software or components require an older version.

  • Page 42: Hardware Options Installation

    The embedded storage controller supports SATA drive installation. For SAS drive installation, install a Host Bus Adapter or a Smart Array Controller board option. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Hardware options installation 42...

  • Page 43: Drive Installation Guidelines

    Drive installation guidelines When adding drives to the server, observe the following general guidelines: • The system automatically sets all device numbers. • Populate drive bays, based on the drive numbering sequence. Start from the drive bay with the lowest device number ("Drive numbering"...

  • Page 44: Installing A Hot-Plug Drive

    Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 21). To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/smartstorage/docs). Installing a hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 45: 8-Bay Lff Non-Hot-Plug Drive Enablement Option

    If removed, install the security bezel ("Security bezel option" on page 42). To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/smartstorage/docs). 8-bay LFF non-hot-plug drive enablement option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
  • Page 46 Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 21). Remove the server from the rack (on page 23). Remove the access panel (on page 25). Remove the air baffle (on page 27). Install the 4-bay LFF non-hot-plug drive backplane on the rear side of the box 2 drive cage.

  • Page 47: Drive Cable Options

    This section describes how to connect the Mini-SAS cable option to upgrade the 4-bay LFF hot-plug drive connection from the onboard storage controller to an HPE Smart HBA option. To connect the cable option: Power down the server (on page 21).
  • Page 48 Remove the access panel (on page 25). Remove the air baffle (on page 27). If installed, remove the primary PCI riser cage ("Remove the PCI riser cages" on page 29). Remove the existing 4-bay LFF hot-plug drive Mini-SAS cable: Disconnect the existing Mini-SAS cable from the drive backplane and the Mini-SAS connector on the system board.
  • Page 49 Install the HBA. Connect the Mini-SAS cable: Connect one end of the Mini-SAS cable to port 1 of the HBA. Route the Mini-SAS cable through the white cable clip on the left hand side of the chassis, and then connect the cable to the drive backplane. If removed, install the primary PCI riser cage ("Install the PCI riser cages"...

  • Page 50: Mini-Sas Y-Cable Option For 8-Bay Lff Hot-Plug Drive Configurations

    Mini-SAS Y-cable option for 8-bay LFF hot-plug drive configurations This section describes how to connect the Mini-SAS Y-cable option to upgrade the 8-bay LFF hot-plug drive cage connection from the onboard storage controller or from a Smart HBA option to a Smart Array P-series Controller option.
  • Page 51 Release the Mini-SAS cables from the white cable clip on the left hand side of the chassis. Remove the HBA. Hardware options installation 51...
  • Page 52 Install the storage controller. Connect the Mini-SAS Y-cable: Connect the common end of the Mini-SAS Y-cable to the controller option. Route the split ends of the Mini-SAS Y-cable through the white cable clip on the left hand side of the chassis, and then connect the cables to the drive backplanes. If removed, install the primary PCI riser cage ("Install the PCI riser cages"...

  • Page 53: Storage Controller Options

    The server ships with an embedded Dynamic Smart Array B140i Controller. This embedded controller is supported in UEFI Boot Mode only. For more information about the controller and its features, see the HPE Dynamic Smart Array B140i RAID Controller User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/smartstorage/docs).

  • Page 54: Installing The Storage Controller And Fbwc Module Options

    Slot 1 or 2 of the 2 Mini-SAS 12-bay LFF drive Not applicable P84x Smart Array two-slot PCI riser Y-cables model Controller cage (PN 779619-B21) 2 H240 Smart Array HBAs Slots 1 and 2 of the 2 Mini-SAS 12-bay LFF drive two-slot PCI riser Y-cables model...
  • Page 55 Install the cache module on the storage controller. Install the storage controller ("Expansion board options" on page 76). If a cache module is installed on a storage controller located in the onboard PCIe3 x8 slot 3, connect the cache module backup power cable to the system board. If a cache module is installed on a storage controller located in the two-slot PCI riser cage, do the following: Guide the cache module backup power cable underneath the rear end of the riser cage.

  • Page 56: Installing The Smart Storage Battery

    For more information about the integrated storage controller and its features, select the relevant user documentation on the Hewlett Packard Enterprise website (http://www.hpe.com/info/smartstorage/docs). To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/smartstorage/docs). Installing the Smart Storage Battery For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).

  • Page 57: M.2 Ssd Enablement Option

    Power up the server (on page 21). M.2 SSD enablement option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). To install the component: Power down the server (on page 21).
  • Page 58 Remove the full-height bracket from the M.2 SSD enablement board. Install the low-profile bracket on the M.2 SSD enablement board. Hardware options installation 58...
  • Page 59 Remove the onboard PCIe3 x16 slot 4 cover. Install the M.2 SSD enablement board. Verify that the board is firmly seated in the slot. Connect the SATA cables to the M.2 SSD enablement board. Connect the M.2 SSD SATA cables to the system board. Hardware options installation 59...
  • Page 60 Secure the extra length of the SATA cables with a cable tie, and then place the bundled part on top of the air baffle. To install the M.2 SSD enablement board in the top slot of the FlexibleLOM riser cage, do the following: Remove the PCIe3 x8 riser slot 4 cover.
  • Page 61 Open the riser slot retainer latch. Install the M.2 SSD enablement board. Verify that the board is firmly seated in the slot. Connect the SATA cables to the M.2 SSD enablement board. Connect the M.2 SSD SATA cables to the system board. Hardware options installation 61...

  • Page 62: Processor Option

    Read this Customer Advisory in its entirety before selecting a processor upgrade option. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Processor installation cautions The server supports single-processor and dual-processor operations.

  • Page 63: Installing The Processor Option

    CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor configurations must contain processors with the same part number. IMPORTANT: If installing a processor with a faster speed, update the system ROM before installing the processor. IMPORTANT: Processor socket 1 must be populated at all times or the server does not function.
  • Page 64 Open each of the processor locking levers in the order indicated in the following illustration, and then open the processor retaining bracket. Remove the clear processor socket cover. Retain the processor socket cover for future use. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Page 65 Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. Close the processor retaining bracket.
  • Page 66 Remove the thermal interface protective cover from the heatsink. Install the heatsink: Position the heatsink on the processor backplate. Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws. Finish the installation by completely tightening the screws in the same sequence. To determine which fan blanks need to be removed to install the additional fans, see "Fan population guidelines."...

  • Page 67: Redundant Fan Option

    Remove the fan blank. Install the fan. Connect the fan cable to the system board. Store any unused fans as spares. Install the air baffle (on page 28). Install the access panel (on page 26). Do one of the following: Slide the server into the rack.

  • Page 68: Fan Population Guidelines

    For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Fan population guidelines Configuration Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5...
  • Page 69 Remove the server from the rack (on page 23). Remove the access panel (on page 25). Remove the air baffle (on page 27). To determine which fan blanks need to be removed to install the additional fans, see "Fan population guidelines."...

  • Page 70: Memory Options

    RDIMM, the information applies to that type only. All memory installed in the server must be of the same type. Memory-processor compatibility information For the latest memory configuration information, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). DIMM type • Intel Xeon E5-2600 v3 processors are optimized for:...

  • Page 71: Smartmemory

    Operating memory speed is a function of rated DIMM speed, the number of DIMMs installed per channel, processor model, and the speed selected in the BIOS/Platform Configuration (RBSU) of the UEFI System Utilities ("HPE UEFI System Utilities" on page 117). Populated DIMM speed – Intel Xeon E5-2600 v3 processor installed...

  • Page 72: Memory Subsystem Architecture

    Memory subsystem architecture The memory subsystem in this server is divided into channels. Each processor supports four channels, and each channel supports one DIMM slot. Channel Population order Slot number DIMM slots are identified by number and by letter. Letters identify the population order. Slot numbers are reported by ROM messages during boot and are used for error reporting.

  • Page 73: Memory Configurations

    AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mode. For more information, see the HPE UEFI System Utilities User Guide for HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise website (http://www.hpe.com/info/ProLiantUEFI/docs).

  • Page 74: General Dimm Slot Population Guidelines

    When two processors are installed, install the DIMMs in sequential alphabetical order balanced between the two processors: P1-A, P2-A, P1-B, P2-B, P1-C, P2-C, P1-D, P2-D. For more information about server memory, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/memory). Advanced ECC population guidelines For Advanced ECC mode configurations, observe the following guidelines: •...

  • Page 75: Mirrored Memory Population Guidelines

    • Each populated channel must have a spare rank. A single dual-rank DIMM is not a valid configuration. Mirrored Memory population guidelines For Mirrored Memory mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines. • Install DIMMs in either channel 1 and channel 2, or channel 3 and channel 4.

  • Page 76: Expansion Board Options

    Expansion board options For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). CAUTION: To prevent damage to the server or expansion boards, power down the server, and disconnect all power cords before removing or installing the PCI riser cage.
  • Page 77 Identify the expansion slot compatible with the new option, and then remove the cover opposite that slot. Verify that any switches or jumpers on the expansion board are set properly. For more information, see the documentation that ships with the option. Install the expansion board.
  • Page 78 Remove the riser slot cover. Verify that any switches or jumpers on the expansion board are set properly. For more information, see the documentation that ships with the option. Install the expansion board. Verify that the board is firmly seated in the slot. Install the two-slot PCI riser cage ("Install the PCI riser cages"...
  • Page 79 Remove the PCIe3 riser slot 4 cover. Open the riser slot retainer latch. Hardware options installation 79...

  • Page 80: Two-Slot Pci Riser Cage Assembly Option

    PCIe riser location. For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed.
  • Page 81 Remove the access panel (on page 25). Remove the air baffle (on page 27). Remove the onboard PCIe3 x16 slot 1 cover. Remove the primary PCI riser cage blank. Hardware options installation 81...
  • Page 82 Install the PCI air baffle. Install the two-slot PCI riser cage. Hardware options installation 82...

  • Page 83: Gpu Enablement Option

    Before installing a high-power GPU in the server, be sure that the power supplies support the installation of the option. Because of the high power requirements for the GPU, a 900-W power supply might be required. For more information, see the Hewlett Packard Enterprise Configurator website (http://www.hpe.com/info/SimpleConfigurator ). Hardware options installation 83...
  • Page 84 Hewlett Packard Enterprise Power Advisor website (http://www.hpe.com/info/hpepoweradvisor). For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). To install the component: Power down the server (on page 21).
  • Page 85 Remove the primary PCI riser cage blank. If necessary, release the hot-plug power supply GPU/BP1 power connector from the cable clip. Hardware options installation 85...
  • Page 86 Connect the common connector of the GPU/BP1 power extension cable to the hot-plug power supply GPU/BP1 power connector. Install the PCI air baffle. Hardware options installation 86...
  • Page 87 Remove the riser slot cover. Install the GPU in the GPU riser cage. Install the GPU riser cage. Hardware options installation 87...
  • Page 88 Connect the GPU power cable to the GPU. Remove the fan blank from fan bay 1. Hardware options installation 88...

  • Page 89: Flexiblelom Enablement Option

    FlexibleLOM enablement option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed.
  • Page 90 Remove the covers of the onboard PCIe3 x16 slot 4 and the FlexibleLOM riser slot. Install the FlexibleLOM riser cage. Hardware options installation 90...
  • Page 91 Install the FlexibleLOM adapter. Remove the fan blank from fan bay 5. Hardware options installation 91...

  • Page 92: Dual 8Gb Microsd Enterprise Midline Usb Device

    Power input module and RPS backplane characteristics • HPE 800 W/900 W Gold AC Power Input Module (744689-B21) This module is compatible with the AC RPS backplane (745813-B21). Hardware options installation 92...

  • Page 93: Warnings And Cautions

    Two power input modules installed (redundant): 800 W • HPE 900 W AC/240 V DC Gold Power Input Module (775595-B21) This module is compatible with the AC/240 V DC RPS backplane (814835-B21). The 240 V DC function of this module only applies to server installations based in China.
  • Page 94 Release the power cord from the strain relief clip. Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Remove the server from the rack (on page 23). Place the server on a sturdy, level surface. Remove the access panel (on page 25).
  • Page 95 Remove the non-hot-plug power supply. Install the RPS backplane: Install the RPS backplane in the server. Connect the RPS backplane cables to the system board. Hardware options installation 95...
  • Page 96 Secure the RPS backplane cables in the cable clips. Install a hot-plug power input module in power supply bay 1. If you intend to enable power redundancy in the server, install a second power input module in power supply bay 2: Remove the power supply blank.
  • Page 97 If removed, install the primary PCI riser cage ("Install the PCI riser cages" on page 30). Install the air baffle (on page 28). Install the access panel (on page 26). Install the server into the rack ("Installing the server into the rack"...

  • Page 98: Hp Trusted Platform Module Option

    HP Trusted Platform Module option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Use these instructions to install and enable a TPM on a supported server. This procedure includes three sections: Installing the Trusted Platform Module board (on page 98).
  • Page 99 Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 21). Remove the server from the rack (on page 23). Remove the access panel (on page 25). CAUTION: Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet.

  • Page 100: Retaining The Recovery Key/Password

    For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the Hewlett Packard Enterprise Support Center website (http://www.hpe.com/support/hpesc). For more information on adjusting TPM usage in BitLocker, see the Microsoft website (http://technet.microsoft.com/en-us/library/cc732774.aspx).

  • Page 101: Cabling

    For information on cabling peripheral components, refer to the white paper on high-density deployment at the Hewlett Packard Enterprise website (http://www.hpe.com/info/servers). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 102: 4-Bay Lff Hot-Plug Sata Drive Cabling

    4-bay LFF hot-plug SATA drive cabling Item Description Drive power cable Mini-SAS cable 4-bay LFF hot-plug SAS/SATA drive cabling • Drives connected to an HBA option Item Description Drive power cable Mini-SAS cable Cabling 102...

  • Page 103: 8-Bay Lff Non-Hot-Plug Sata Drive Cabling

    • Drives connected to a Smart Array Controller option Item Description Drive power cable Mini-SAS cable 8-bay LFF non-hot-plug SATA drive cabling Item Description Drive power cable Mini-SAS cable 1 Mini-SAS cable 2 Cabling 103...

  • Page 104: 8-Bay Lff Hot-Plug Sata Drive Cabling

    8-bay LFF hot-plug SATA drive cabling Item Description Drive power cable Mini-SAS cable 1 Mini-SAS cable 2 8-bay LFF hot-plug SAS/SATA drive cabling • Drives connected to an HBA option Item Description Drive power cable Mini-SAS cable 1 Mini-SAS cable 2 Cabling 104...

  • Page 105: 12-Bay Lff Hot-Plug Sas/Sata Drive Cabling

    • Drives connected to a Smart Array Controller option Item Description Drive power cable Mini-SAS Y-cable 12-bay LFF hot-plug SAS/SATA drive cabling • Drives connected to an HBA option Item Description Box 1 drive power cable (BP1 connector of the GPU/BP1 power extension cable connected to the hot-plug power supply) Box 2 and 3 drive power cables (from the system board) Hot-plug power supply GPU/BP1 power cable...

  • Page 106: M.2 Ssd Cabling

    • Drives connected to a Smart Array Controller option Item Description Box 1 drive power cable (BP1 connector of the GPU/BP1 power extension cable connected to the hot-plug power supply) Box 2 and 3 drive power cables (from the system board) Hot-plug power supply GPU/BP1 power cable Mini-SAS Y-cable for the box 1 and 2 drives Mini-SAS Y-cable for the box 3 drives...

  • Page 107: Fbwc Module Backup Power Cabling

    • M.2 SSD cabling from the FlexibleLOM riser cage Item Description M.2 SSD 1 SATA cable M.2 SSD 2 SATA cable FBWC module backup power cabling The FBWC solution is a separately purchased option. This server only supports FBWC module installation ("Installing the storage controller and FBWC module options"...

  • Page 108: Smart Storage Battery Cabling

    • FBWC module backup power cabling from an Smart Array P84x Controller installed in the two-slot PCI riser cage Smart Storage Battery cabling Cabling 108...

  • Page 109: Fan Cabling

    Fan cabling Item Description Fan 1 cable Fan 2 cable Fan 3 cable Fan 4 cable Fan 5 cable Fan 6 cable GPU power cabling Item Description GPU power cable (GPU connector of the GPU/BP1 power extension cable) Cabling 109...

  • Page 110: Power Supply Cabling

    Item Description Hot-plug power supply GPU/BP1 power cable Power supply cabling HPE 550 W Power Supply cabling (non-hot-plug) Item Description 24-pin power supply cable 16-pin RPS cable HPE Redundant Power Supply cabling (hot-plug) Cabling 110...

  • Page 111: Front Panel Cabling

    Item Description GPU/BP1 power cable, requires the GPU/BP1 power extension cable 24-pin power supply cable 16-pin RPS cable Front panel cabling • Front panel cabling in a chassis with thumbscrew rack ears Item Description USB 2.0 connector cable Ambient temperature sensor cable Front I/O cable •...
  • Page 112 Item Description Front I/O cable USB 2.0 connector cable Ambient temperature sensor cable Cabling 112...

  • Page 113: Software And Configuration Utilities

    Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). HPE iLO The iLO 4 subsystem is a standard component of ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration.

  • Page 114: Active Health System

    The data that is collected is managed according to the Hewlett Packard Enterprise Data Privacy policy. For more information see the Hewlett Packard Enterprise website (http://www.hpe.com/info/privacy). The Active Health System, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components.

  • Page 115: Restful Api Support For Ilo

    (http://www.hpe.com/info/intelligentprovisioning/docs) RESTful API support for iLO HPE iLO 4 firmware version 2.00 and later includes the RESTful API. The RESTful API is a management interface that server management tools can use to perform configuration, inventory, and monitoring of the ProLiant server via iLO. The RESTful API uses basic HTTPS operations (GET, PUT, POST, DELETE, and PATCH) to submit or return JSON-formatted data with iLO web server.

  • Page 116: Hpe Insight Diagnostics

    ProLiant" on page 117). HPE Insight Diagnostics survey functionality HPE Insight Diagnostics (on page 116) provides survey functionality that gathers critical hardware and software information on ProLiant servers. This functionality supports operating systems that are supported by the server. For operating systems supported by the server, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/supportos).

  • Page 117: Scripting Toolkit For Windows And Linux

    For more information or to download SPP, see one of the following pages on the Hewlett Packard Enterprise website: • Service Pack for ProLiant download page (http://www.hpe.com/servers/spp/download) • Smart Update: Server Firmware and Driver Updates page (http://www.hpe.com/info/SmartUpdate)

  • Page 118: Using Uefi System Utilities

    Launching other pre-boot environments such as the Embedded UEFI Shell and Intelligent Provisioning For more information on the UEFI System Utilities, see the HPE UEFI System Utilities User Guide for HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise website (http://www.hpe.com/info/uefi/docs).

  • Page 119: Restoring And Customizing Configuration Settings

    For more information, see the HPE UEFI System Utilities User Guide for HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise website (http://www.hpe.com/info/uefi/docs). Restoring and customizing configuration settings You can reset all configuration settings to the factory default settings, or you can restore system default configuration settings, which are used instead of the factory default settings.

  • Page 120: Embedded Diagnostics Option

    ProLiant Gen8 servers, HPE SSA replaces ACU with an enhanced GUI and additional configuration features. The HPE SSA exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are available in only one format.

  • Page 121: Automatic Server Recovery

    The pre-OS behavior of the USB ports is configurable in the UEFI System Utilities, so that the user can change the default operation of the USB ports. For more information, see the HPE UEFI System Utilities User Guide for HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise website (http://www.hpe.com/info/uefi/docs).

  • Page 122: Redundant Rom Support

    Hewlett Packard Enterprise Support Center support portal. Hewlett Packard Enterprise recommends that you have an HP Passport set up with relevant entitlements. For more information, see the Hewlett Packard Enterprise website (http://www.hpe.com/support/AccessToSupportMaterials). Updating firmware or System ROM Multiple methods exist to update the firmware or System ROM: •...

  • Page 123: Fwupdate Command From Within The Embedded Uefi Shell

    To obtain the assigned file system volume for the USB key, enter Map –r . For more information about accessing a file system from the shell, see the HPE UEFI Shell User Guide for HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise website (http://www.hpe.com/info/uefi/docs).

  • Page 124: Online Flash Components

    SPP, see the Hewlett Packard Enterprise website (http://www.hpe.com/servers/spp/download). To locate the drivers for a particular server, go to the Hewlett Packard Enterprise Support Center website (http://www.hpe.com/support/hpesc). Under Select your HPE product, enter the product name or number and click Go.

  • Page 125: Operating System Version Support

    Hewlett Packard Enterprise offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on Hewlett Packard Enterprise commercial products. For more information, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/pcn). Software and configuration utilities 125...

  • Page 126: Troubleshooting

    • Simplified Chinese (http://www.hpe.com/support/Gen9_TSG_zh_cn) The HPE ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 127: System Battery Replacement

    IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, use BIOS/Platform Configuration (RBSU) in the UEFI System Utilities ("HPE UEFI System Utilities" on page 117) to reconfigure the system. To install the component:...
  • Page 128 Insert the battery with the "+" side facing up underneath the outer lip of the socket, and then press the battery down to secure it in place. Install the access panel (on page 26). Do one of the following: Slide the server into the rack. Install the server into the rack ("Installing the server into the rack"...

  • Page 129: Warranty And Regulatory Information

    Warranty and regulatory information Warranty information HPE ProLiant and x86 Servers and Options (http://www.hpe.com/support/ProLiantServers-Warranties) HPE Enterprise Servers (http://www.hpe.com/support/EnterpriseServers-Warranties) HPE Storage Products (http://www.hpe.com/support/Storage-Warranties) HPE Networking Products (http://www.hpe.com/support/Networking-Warranties) Regulatory information Safety and regulatory compliance For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise website (http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts).

  • Page 130: Turkey Rohs Material Content Declaration

    Local representative information Kazakh: • Russia: • Belarus: • Kazakhstan: Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point;...

  • Page 131: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 132: Specifications

    40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F per every 410 ft) above 900 m (2953 ft) to a maximum of 3048 m (10,000 ft). The approved hardware configurations for this system are listed on the Hewlett Packard Enterprise website (http://www.hpe.com/servers/ASHRAE). Mechanical specifications Specification Value 8.76 cm (3.45 in)

  • Page 133: Power Supply Specifications

    HPE 800 W/900 W Gold AC Power Input Module (PN 744689-B21) • HPE 900 W AC/240 V DC Gold Power Input Module (PN 775595-B21) For more information about the compatibility between the power input module and RPS backplane types, see "Power input module and RPS backplane characteristics (on page 92)."...

  • Page 134: Support And Other Resources

    Hewlett Packard Enterprise Support Center. You must have an HP Passport set up with relevant entitlements. Websites • Hewlett Packard Enterprise Information Library (http://www.hpe.com/info/enterprise/docs) • Hewlett Packard Enterprise Support Center (http://www.hpe.com/support/hpesc) • Contact Hewlett Packard Enterprise Worldwide (http://www.hpe.com/assistance)

  • Page 135: Customer Self Repair

    Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix (http://www.hpe.com/storage/spock) • Storage white papers and analyst reports (http://www.hpe.com/storage/whitepapers) Customer Self Repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during...

  • Page 136: Riparazione Da Parte Del Cliente

    Pour plus d'informations sur le programme CSR de Hewlett Packard Enterprise, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web Hewlett Packard Enterprise (http://www.hpe.com/support/selfrepair). Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti Hewlett Packard Enterprise sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair).

  • Page 137: Reparaciones Del Propio Cliente

    Weitere Informationen über das Hewlett Packard Enterprise Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der Hewlett Packard Enterprise Website unter (http://www.hpe.com/support/selfrepair). Reparaciones del propio cliente Los productos de Hewlett Packard Enterprise incluyen muchos componentes que el propio usuario puede reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor...
  • Page 138 Packard Enterprise, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de Hewlett Packard Enterprise CSR (http://www.hpe.com/support/selfrepair). Customer Self Repair Veel onderdelen in Hewlett Packard Enterprise producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is.

  • Page 139: Reparo Feito Pelo Cliente

    Para obter mais informações sobre o programa de reparo feito pelo cliente da Hewlett Packard Enterprise, entre em contato com o fornecedor de serviços local. Para o programa norte-americano, visite o site da Hewlett Packard Enterprise (http://www.hpe.com/support/selfrepair). Support and other resources 139...
  • Page 140 Support and other resources 140...
  • Page 141 Support and other resources 141...

  • Page 142: Remote Support

    Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your product’s service level. Hewlett Packard Enterprise strongly recommends that you register your device for remote support. For more information and device support details, go to the Insight Remote Support website (http://www.hpe.com/info/insightremotesupport/docs). Support and other resources 142...

  • Page 143: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Memory Protection application program interface ASHRAE American Society of Heating, Refrigerating and Air-Conditioning Engineers Automatic Server Recovery backplane column address strobe Canadian Standards Association Customer Self Repair DDR3 double data rate-3 DDR4 double data rate-4 file allocation table...
  • Page 144 FBWC flash-backed write cache graphics processing unit host bus adapter HP SUM HP Smart Update Manager HPE SIM HPE Systems Insight Manager HPE SSA HPE Smart Storage Administrator International Electrotechnical Commission Integrated Lights-Out Integrated Management Log International Organization for Standardization...
  • Page 145 nonmaskable interrupt NVDIMM non-volatile dual in-line memory module NVRAM nonvolatile memory Onboard Administrator PCIe Peripheral Component Interconnect Express power distribution unit POST Power-On Self Test QR code quick response code RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module REST representational state transfer RoHS...
  • Page 146 Secure Digital Service Pack for ProLiant solid-state drive standard (DIMM voltage) Thermal Design Power TMRA recommended ambient operating temperature Trusted Platform Module UEFI Unified Extensible Firmware Interface unit identification Virtual Connect Version Control Agent VCRM Version Control Repository Manager Acronyms and abbreviations 146...

  • Page 147: Documentation Feedback

    Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

  • Page 148: Index

    Index configuration settings 119 contacting HPE 134 crash dump analysis 17 access panel, install 26 CSR (customer self repair) 135 access panel, removing 25 customer asset tag 8 Active Health System 113, 114 Advanced ECC memory 73, 74 Advanced ECC population guidelines 74...
  • Page 149 HPE Insight Diagnostics survey functionality 116 HPE Insight Remote Support software 125 HPE Proactive Care 125 NIC activity LED 9 HPE SIM (HPE Systems Insight Manager) 115, 116 NIC connectors 11 HPE SmartMemory 71 NIC link LED 12 HPE SSA (HPE Smart Storage Administrator) 113,...
  • Page 150 recovery key 100 redundant fan 67 online flash components 122, 124 redundant power supply 92, 133 online spare memory 74 redundant power supply cabling 110 online spare population guidelines 74 redundant ROM 122 operating environment, recommended 32 re-entering the server serial number 120 operating system crash 17, 121 registering the server 41 operating system installation 40, 125...
  • Page 151 113, 117, 118, 120 utilities, deployment 113, 117 VCA (Version Control Agent) 125 VCRM (Version Control Repository Manager) 125 ventilation 32 video connector 11 Virtualization option 125 warnings 34, 35 warranty information 129 website, HPE 134 weight 132 Index 151...