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Summary of Contents for ORTAL Wilderness Outdoor 44 Series
- Page 1 Installation and Operation Manual Wilderness Outdoor 44 Series Wilderness 44 Outdoor Series: Wilderness 44H Front Facing Ortal Installation Manual: Wilderness Outdoor 44 Series (V1.0)
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Page 2: General
WARNING: MATERIAL USAGE All materials and objects used to carry out the installation must be certified/approved or specified by Ortal and are suitable for use. Do NOT install the system with different materials or objects than those approved for installation by Ortal. -
Page 3: Table Of Contents
Table of Contents General Safety Information and Warnings Product Information Models Certification Rating Label Parts of the Fireplace Installation Prior to Installation Locate the Fireplace Fireplace Installation Planning Installation Startup Post-Installation Initial Burning Period Final Inspection Procedure Final Checks and User Instruction Building Around the Fireplace Building Checklist Framing... -
Page 4: Product Information
Propane (co-axial) NOTES: Venting is not supplied by Ortal with the fireplace. The fireplace is certified to be used with, and can be obtained from, the vent manufacturers outlined in “General Venting Requirements” section. Not for use with a Power Vent. -
Page 5: Rating Label
Rating Label The fireplace rating label is found on a metal plate separate included with the fireplace. DEALERS/INSTALLERS: You MUST leave the fireplace’s rating label with the fireplace in an area easily accessible by the owner (typically near the access panel, if available). -
Page 6: Parts Of The Fireplace
Parts of the Fireplace Side & Back Framing Stand-offs: Attached to the sides and back of the fireplace, keeping enough distance from the fireplace to the framing to allow for proper airflow inside the chase. Top Framing Stand-offs: Keeps a clearance above the heat barrier vents on the top of the fireplace to ensure proper air flow inside the chase. -
Page 7: Installation
Installation Prior to Installation Locate the Fireplace Keep the following factors in mind when selecting a location for the fireplace: Fireplace clearance requirements Adequate space for servicing. Access panel, depending on location of service box Minimum vertical vent rise, allowed horizontal lengths, and number and orientation of elbows ... -
Page 8: Vent Installation
In addition, the installer must review and explain the following to the owner: Safety warnings Fireplace operation Warranty requirements Maintenance requirements Glass is hot during and after operation. If any questions or concerns arise, the owner must contact the local Ortal dealer/installer for support. ... -
Page 9: Building Around The Fireplace
Building Around the Fireplace Building Checklist The following building checklist is a quick reference for a typical Wilderness Outdoor 44 series fireplace installation. This list is not exhaustive and does not supplement thorough review of the installation manual. Fireplace Location: Ensure the location allows for min. 16” clearance from viewing area to combustibles. -
Page 10: Framing
Framing Framing Requirements Fireplace chase may only be framed with non-combustible materials (typically metal studs). The framing of the fireplace chase must be designed to carry the entire weight of the wall and finish material. The surrounding material must not transfer weight to the fireplace or be connected in any way to the fireplace. . Consult with the project structural engineer and refer to your local building codes for proper wall support. -
Page 11: Minimal Framing Dimensions
Minimal Framing Dimensions The following diagrams are for illustrative purposes only. There are multiple approved framing scenarios. A flush application is not the only permitted application. The fireplace may be recessed into the wall. Refer to diagrams and values below and in the following pages for details. - Page 12 Wilderness 44H Front (FR) Series with Service Box underneath Fireplace Glass Glass Height Length Depth Stand-Off Legs Length Height 44H FR ” ” 22 ¼” ” ” ” ” Framing Fireplace 44H FR A: Height ” B: Length ” C: Depth 22 ¼”...
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Page 13: General Clearances
General Clearances Viewing Area Clearance Zone The viewing area clearance zone is an area that extends perpendicular from the fireplace viewing area. The depth of the viewing area clearance zone depends on the combustibility of the material in question. Distance is measured from the fireplace heat barrier. Non-Combustible Materials Must be minimum 12 inches from fireplace viewing area. -
Page 14: Air Intake Openings
Air Intake Openings An air intake opening must be incorporated into the framing and finish around the fireplace. The air intake opening is essential to maintain cool air flow throughout the chase. The opening must meet the minimum size requirement, as stated in the table below. Fireplace Series Air Intake Opening Size Wilderness 44H... -
Page 15: Access Panel
Access Panel Depending on the location chosen for the service box (side of unit or below) an access panel might be necessary. If you choose to put the service box below the unit (under the burner), you will be able to service the unit internally. -
Page 16: Recessed Installation
Recessed Installation Diagram applies to only non-combustible finish material. The finish must maintain at least a ” clearance to the fireplace to both the top and bottom recesses. Maximum Overhang/ Mantel Depth Overhang depth of a recessed fireplace must not exceed 12 inches when located at the top finishing lip or top of the viewing area. Overhang depth is measured from the edge of the fireplace lip to the out-most part of the wall (including finish material). -
Page 17: Venting
Example: 6 feet diagonal run = 3 feet vertical rise & 3 feet horizontal run Other V Minimum: This is the minimum amount of vertical rise required before the first completely horizontal (not diagonal) run. Any vent configuration that does not meet these parameters requires Ortal’s review and approval. ... - Page 18 TERMINATION CAP NOTE: Low Profile Termination Cap and Sconce Termination Cap can negatively impact flame appearance and are not recommended for use with the fireplace. Allowable Maximum Horizontal Runs Wilderness 44 Series V minimum = 3 feet Vertical (V) Max Horizontal (H) 3 ft 7 ft 6 ft...
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Page 19: Vent Restrictor Sizing Guidelines
Vent Restrictor Sizing Guidelines The restrictor sizing tables in this section determine the recommended restrictor for your vent configuration. These tables show Ortal’s recommendations only. The Environment, gas type and other factors may affect the best restrictor choice. How to use the “Recommended Restrictor” tables: Find the total vertical rise in your vent configuration along the y-axis. -
Page 20: Termination
Termination Horizontal Termination Clearance Diagram Location Country Minimum Clearance Description Clearance above grade, veranda, porch, deck, or balcony. US & 12 inches NOTE: On private property where termination is less than 7 feet above a sidewalk, driveway, Canada deck, porch, veranda, or balcony, use of a listed cap shield is suggested. ≤... - Page 21 Covered Alcove: spaces open only on one side and with an overhang Horizontal Termination Clearances Continued: Covered Alcove Application Location Country Minimum Clearance Description Clearance under non-vinyl veranda, porch, deck, balcony, or overhang. NOTE: Termination in a covered alcove space is permitted with the dimensions specified. 1.
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Page 22: Vertical Termination Clearance Diagram
Vertical Termination Clearance Diagram NOTE: This chart does not apply to a chimney shroud application. -
Page 23: Vent Installation
Vent Installation Venting must be installed to meet the requirements as detailed in the following sections in conjunction with the vent system manufacturer’s installation instructions. Venting must be supported by the structural surrounding and not by the fireplace. Each offset (elbow) must be strapped to reduce movement or possible disconnection. -
Page 24: Gas Conversion
Firelog installation and gas conversion must be performed only by technicians who have specific authorization by Ortal to change these components. The Driftwood Firelog Kit must be supplied by Ortal. -
Page 25: Wiring Diagram
Wiring Diagram Wiring Diagram: Screen Fireplace with Interior Lighting Replacement Parts Parts are available through authorized Ortal Dealers. Description Part Number Receiver G301 Remote G300 NG: SP-PILOT SET NG Pilot Assembly LP: SP-PILOT SET LP Yellow Cable G10_1 Red Cable... -
Page 26: Firelog Installation Warnings
Firelog Installation Warnings Firelogs are fragile. Handle them gently to prevent damage to their paint or to the fireplace. Arrange firelogs as shown in the section below. Do not arrange them in any other way. If firelogs are not installed per installation instructions, flame impingement and improper combustion may occur and result in soot and/or excessive production of carbon monoxide (CO). -
Page 27: Driftwood Firelog Set
Driftwood Firelog Set Wilderness Driftwood Firelogs are designed for use in the Wilderness series fireplaces only. No other interior design media options are permitted for Wilderness series fireplaces. The following Firelog sets are permitted for the Wilderness 44 series fireplaces: Driftwood Firelog Set, Natural Gas (for Wilderness 44 Series Fireplaces): SKU: MLLBSLD Driftwood Firelog Set, Propane (for Wilderness 44 Series Fireplaces): SKU: MLLBSLDL Firelog setup for the Wilderness 44 series is different for the standard-height and the H series fireplaces. -
Page 28: Driftwood Firelog Setup
Driftwood Firelog Setup Log placement of the Driftwood Firelog Set is crucial for optimal fireplace operation and safety purposes. Logs must be arranged as detailed in the following pages. No other arrangement is permitted. Alternative log arrangement will affect fireplace safety, operation, and performance. - Page 29 Arrange firelogs as shown in Steps 2-9. STEP 2 STEP 3 The base of log #3 can be adjusted to fit the position shown in pictures above (see “Log Base Position Adjustment” section for details). STEP 4...
- Page 30 STEP 5 STEP 6 The base of log #6 can be adjusted to fit the position shown in pictures above (see “Log Base Position Adjustment” section for details). STEP 7 The base of log #7 can be adjusted to fit the position shown in pictures above (see “Log Base Position Adjustment” section for details).
- Page 31 STEP 8 STEP 9 Add charcoal pieces to the bottom of the firebox. Do not cover any burner holes. Maintain minimum 1-inch clearance around the pilot behind pilot hood. WARNING: For safety and optimal fireplace function, keep 1 inch around the pilot (behind pilot hood) completely clear of any media or debris.
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Page 32: Valley Oak Firelog Set
Valley Oak Firelog Set Wilderness Valley Oak Firelogs are designed for use in the Wilderness series fireplaces only. No other interior design media options are permitted for Wilderness series fireplaces. The following Firelog sets are permitted for the Wilderness 44 series fireplaces: Valley Oak Firelog Set, Natural Gas (for Wilderness 44 Series Fireplaces): SKU: MLLBSVOK Valley Oak Firelog Set, Propane (for Wilderness 44 Series Fireplaces): SKU: MLLBSVOKL Firelog setup for the Wilderness 44 series is different for the standard-height and the H series fireplaces. -
Page 33: Valley Oak Firelog Setup
Valley Oak Firelog Setup Log placement of the Valley Oak Firelog Set is crucial for optimal fireplace operation and safety purposes. Logs must be arranged as detailed in the following pages. No other arrangement is permitted. Alternative log arrangement will affect fireplace safety, operation, and performance. - Page 34 Arrange firelogs as shown in Steps 2-9. STEP 2 STEP 3 The base of log #3 can be adjusted to fit the position shown in pictures above (see “Log Base Position Adjustment” section for details). STEP 4...
- Page 35 STEP 5 STEP 6 STEP 7 The base of log #7 can be adjusted to fit the position shown in pictures above (see “Log Base Position Adjustment” section for details).
- Page 36 STEP 8 The base of log #8 can be adjusted to fit the position shown in pictures above (see “Log Base Position Adjustment” section for details). STEP 9 STEP 10 Add charcoal pieces to the bottom of the firebox. Do not cover any burner holes. Maintain minimum 1-inch clearance around the pilot behind pilot hood.
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Page 37: Log Base Position Adjustment
Log Base Position Adjustment... -
Page 38: Adjustment Instructions
Adjustment Instructions NOTE: The following images are for illustrative purposes only. Instructions apply to Front, Corner, and Three Sided models. - Page 41 Log Base Aeration...
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Page 42: Servicing The Fireplace
Servicing the Fireplace Screen Removal To remove the protective screen, follow the steps below: STEP 1: Using the vertical profile remover, which ships in the Brown Installation box, hook the top of the profile with the tool and pull to remove both side profiles. - Page 43 STEP 4: At the top of the viewing area, push up the screen holder as shown below: STEP 5: Rotate the bottom of the screen out which will allow the top to drop out and the screen to be removed:...
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Page 44: Glass Removal
Glass Removal To remove the glass, follow the steps below. Note: The external side and horizontal trim pieces & mesh have already been removed prior to step 1. STEP 1: Pull the inner vertical and horizontal trim pieces off the fireplace as shown below: STEP 2: Loosen the screws that are holding the top trim pieces in place:... - Page 45 STEP 3: Loosen the screws that are holding the bottom trim piece in place and slide the trim piece to remove: STEP 4: Attach a suction cup to the middle of the glass, lift up and swing the bottom out to remove the glass:...
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Page 46: Service Box
Service Box There are two possible locations for the service box. Below are instructions on how to remove and service the unit components based on the location of the service box. Service Box Installed on the Side STEP 1: Release the box cover screws using a PH1 screwdriver:... -
Page 47: Service Box Installed Underneath The Burner
STEP 2: Loosen the two box screws and slide the plate up to remove: Service Box Installed Underneath the Burner Unit can be serviced internally by removing the burner and grill:... - Page 48 STEP 1: Pull up the lock pin to disengage from the pin and rotate away from the box to unlock the components box: STEP 2: Slide the box to the left to remove from the box holder and remove through the burner hole:...
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Page 49: Operation
STEP 3: Using a PH1 screwdriver, remove the screws holding the cover in place to access components: Operation WARNING – Read these instructions carefully before lighting the fireplace. 10-Button Remote Control Handset (standard option, always included with the fireplace) Wall Switch (optional accessory) ... -
Page 50: Operating Instructions
Control Option Radio Frequency Power Supply 2 x 1.5V AAA batteries 918.0 MHz Replace batteries after 2 years or when low battery 10-Button Handset (quality alkaline (U.S. & Canada) indicator appears on handset display recommended) IMPORTANT: For safety/communication purposes, 10-button handset must be located within 26 feet of the receiver. NOTE: Any device that functions using the same radio frequency as the handset will be affected when handset is in use. -
Page 51: Operating Instructions
Control Option Radio Frequency Power Supply Wall Switch IMPORTANT: For safety/communication purposes, the 10-button handset must be located within 26 feet of the receiver. Operating Instructions Turning the Fireplace On/Off ON: Press and hold the ON-OFF button until two short beeps confirms the start sequence has begun;... -
Page 52: Fireplace Maintenance
Submerged Parts Do not use the fireplace if any part has been under water, or if you suspect that it may have been under water. The Ortal dealer service technician must inspect and, if necessary, replace any parts of the control system and any gas controls which have been under water. - Page 53 © Ortal 2025 Version 1.0, February 2025 SKU: KPMANWILDOUT44V1.0 Ortal USA 2152 Citygate Drive, Columbus, OH 43219 T: (818) 238-7000 | F: (818) 678-0541 info@ortalheat.com | www.ortalheat.com...
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